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TRANSUNION INTERNATIONAL UK LIMITED

TransUnion - Consultancy Services - Credit, Fraud and Decisioning

TransUnion’s bespoke consultancy services support you in identifying business process improvements, understanding possible solutions, collaborative solution development and implementation.

Features

  • Set up and delivery of TransUnion services
  • Application and customer de-duplication
  • UK and international address cleansing, tracing and validation
  • Citizen household composition and debt resolution
  • Customer profiling – Risk, Affordability, Vulnerability and Geographic
  • Customer scorecard development and optimisation
  • Email/mobile/landline validation and append
  • Counter-fraud strategy design and support
  • ID validation and verification
  • Software and decisioning design and development

Benefits

  • Allocated consultant specialising in credit, fraud or software
  • Consultants trained to identify and gather client requirements
  • Solutions fully aligned to client requirements to drive maximum ROI
  • Full software integration assistance
  • Best practice market knowledge sharing
  • Fully managed project support from discovery to post integration support

Pricing

£1,000 to £2,500 a unit a day

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at mark.pestereff@transunion.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

5 7 5 5 7 4 2 1 0 2 0 1 9 0 7

Contact

TRANSUNION INTERNATIONAL UK LIMITED Mark Pestereff
Telephone: 07773 212093
Email: mark.pestereff@transunion.com

Planning

Planning service
Yes
How the planning service works
Regardless of solution or delivery method, our consultants work with you to create a seamless integration, driving the quickest route to implementation
Planning service works with specific services
Yes
Hosting or software services the planning service works with
The full TransUnion suite of products

Training

Training service provided
No

Setup and migration

Setup or migration service available
Yes
How the setup or migration service works
Regardless of solution or delivery method, our consultants work with you to create a seamless integration, driving the quickest route to implementation.
Setup or migration service is for specific cloud services
Yes
List of supported services
The full TransUnion suite of products

Quality assurance and performance testing

Quality assurance and performance testing service
No

Security testing

Security services
No

Ongoing support

Ongoing support service
Yes
Types of service supported
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
How the support service works
We are keen to understand the value our clients are achieving and ensure they gain the best performance and ROI possible

Service scope

Service constraints
Support is available either face to face or remotely, we work with our clients to find the best solution for them.

User support

Email or online ticketing support
Email or online ticketing
Support response times
We have a range of SLA's depending on the nature and criticality of the ticket; full details can be agreed as part of any contract.
User can manage status and priority of support tickets
No
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Support levels
NA

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Staff screening not performed
Government security clearance
None

Standards and certifications

ISO/IEC 27001 certification
Yes
Who accredited the ISO/IEC 27001
BSI
ISO/IEC 27001 accreditation date
29/05/2021
What the ISO/IEC 27001 doesn’t cover
A.14.1.3, A.14.1.2
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
Yes
Who accredited the PCI DSS certification
Payment Software Company, Inc. (DBAPSC)
PCI DSS accreditation date
02/08/2021
What the PCI DSS doesn’t cover
Full Report on Compliance (ROC) can be screen shared upon request
Cyber essentials
Yes
Cyber essentials plus
Yes
Other security certifications
No

Social Value

Social Value

Social Value

Wellbeing

Wellbeing

TransUnion is a global information and insights company that makes trust possible in the modern economy. We do this by providing an actionable picture of each person so they can be reliably represented in the marketplace. As a result, businesses and consumers can transact with confidence and achieve great things. We call this Information for Good®. A leading presence in more than 30 countries across five continents, TransUnion provides solutions that help create economic opportunity, great experiences, and personal empowerment for hundreds of millions of people: Economic Opportunity – We help businesses find their best customers and determine the right ways to serve and keep them—through access to products and services that help them achieve their goals. Great Experiences – We enable our customers to deliver friction-right experiences and relevant offers tailored to specific consumer needs, preferences, and patterns, while reducing risks posed by fraud. Personal Empowerment – By extending tools, offers, and opportunities directly through businesses, we help more people understand and manage their financial situations, driving loyalty and cross-sell opportunities for our customers.

Pricing

Price
£1,000 to £2,500 a unit a day
Discount for educational organisations
No

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at mark.pestereff@transunion.com. Tell them what format you need. It will help if you say what assistive technology you use.