ASTRAEUS CONSULTING LIMITED

Systems Implementation and Integration Support

Astraeus are experts in supporting the implementation, integration, configuration and interoperability between core software systems across Social Care, Education, Health, Housing and Asset Management. We deliver a range of services from strategy, business case creation and procurement, through to full systems implementation and integration, including training and post-implementation support.

Features

• Business Case, Procurement & Selection, Business Analysis, Requirements Gathering
• Systems Implementation, Data Migration, Configuration & Systems Integration, Interfacing
• Programme Management, Project Management, Change Management, Technical Delivery
• Enhanced interoperability and data sharing solutions, including new integration components
• Servelec, Frameworki, Mosaic, Liquidlogic, OLM, Northgate, SWIFT, CareWorks, ContrOCC, Carefirst
• Servelec Synergy, Capita One, Liquidlogic Early Years Education System (EYES)
• Servelec Rio, Oceano PAS, EMIS, Orion Health, Quicksilva, Totalmobile, Predic.X
• Capita One OPEN, Orchard Housing, Civica Cx, Northgate, Aareon, Castleton
• Health Integration - N3, HSCN, MACS, CP-IS, Quicksilva, SmartCard Technologies
• EPR, PAS, HR, Payroll, ERP, ESR, Clinical, portal, IHE, Exchange

Benefits

• Proven ability to deliver complex system implementations/integrations
• Mitigation of delivery risks, both budgetary and time related
• Best practice methodology/templates to enable efficient project delivery
• Access to and rapid deployment of best in class skills
• Collaborative and flexible delivery approach
• Delivery experience in healthcare, health & social care, local government
• Identification and delivery of savings/efficiencies to maximise ROI
• Rapid development of essential documentation and processes
• Compliance to and governance with Digital by Default standards
• Fully scalable, on demand access to skilled resources as required

£250 to £1,250 a person a day

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at linton.ward@astraeusconsulting.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 13

Service ID

579337166580485

Contact

Linton Ward
07966158482
linton.ward@astraeusconsulting.com

Planning

• Planning service: Yes
• How the planning service works: Astraeus enables public sector organisations to plan, design and implement resilient cloud solutions. Our consultants work with buyers to understand their specific organisational requirements and the potential impact of the migration process across all affected end user groups. As part of the planning process, we will arrange and implement a pilot if this required. We believe the best approach to planning and deployment is to build upon resource already available within your organisation and work in partnership with the buyer to create and execute a migration plan. Highly experienced consultants will carry out the migration, producing system documentation and providing support through every stage of the process.
• Planning service works with specific services: No

Training

• Training service provided: Yes
• How the training service works: Training programmes are developed in partnership with the buyer in question, aligned to the specific needs of end user groups across the organisation. Our trainers are flexible in approach and are very experience in their field, delivering system training modules across named systems above, train the trainer and classroom based training.
• Training is tied to specific services: Yes
• Services the training service works with:
  • Social Care Systems:
  • Servelec, Frameworki, Mosaic, Liquidlogic, OLM, Northgate,
  • SWIFT, CareWorks, ContrOCC, Carefirst, Abacus
  • Housing & Asset Management Systems:
  • Capita One OPEN, Orchard Housing, Civica Cx, Northgate, Aareon, Castleton
  • Health Systems:
  • Servelec Rio, Oceano PAS, EMIS, Orion, Quicksilva,
  • System C, TPP SystmOne, Lorenzo
  • Education Systems:
  • Servelec Synergy, Capita One, Liquidlogic EYES

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: Astraeus will deliver a controlled migration of buyers’ platform(s) from their existing environment to a cloud or another cloud-based environment. Through the planning, execution, testing, and cutover phases, Astraeus will be able to ensure the smooth transition of the buyer’s legacy or existing solution to new cloud service.
• Setup or migration service is for specific cloud services: No

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: Astraeus provides full quality assurance and performance testing. Our quality assurance and performance testing services enables buyers to implement functional, performance, stress, security and vulnerabilities testing. We also deliver API monitoring and management services.

Security testing

• Security services: No

Ongoing support

• Ongoing support service: Yes
• Types of service supported:
  • Buyer hosting or software
  • Hosting or software provided by a third-party organisation
• How the support service works: Our experienced teams work with project stakeholders and business users alike to understand the organisation’s needs, priorities, and process flows in order to build engagement and deliver a best in class final product. Our services span every stage of the project lifecycle, from strategy, business case creation and procurement, data migration and integration, through to full systems implementation, including training and post-implementation support across:; • Social Care Systems and Case Management software; • Healthcare software; • Education and Early Learning software; • Housing and Asset Management Software ; • Finance software; • Information Management software; • ERP software; • CRM software; • Security software

Service scope

• Service constraints: Not applicable.

User support

• Email or online ticketing support: No
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Support levels: Astraeus works with each of our individual clients to agree upon an appropriate support structure for the services in scope of that particular contract. Support services are always tailored to each client’s unique needs and preferences. Costing is dependent on the specific need of the service being delivered. All clients are given access to a single, dedicated technical account manager. This individual acts as the single interface into our organisation, ensuring that support levels adhere to our client’s requirements, both at the inception of our relationship and on an ongoing basis thereafter.

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Up to Baseline Personnel Security Standard (BPSS)

Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: Yes
• Other security certifications: No

Social Value

• Fighting climate change:

  Fighting climate change

  Reducing environmental impact has become a business imperative for every type of organisation. Astraeus works hard to minimise our impact on the natural world. We promote dialogue amongst our staff, customers, suppliers, and other stakeholders on sustainability, carbon reduction initiatives and support for environmental projects. Given that our carbon footprint is primarily comprised of emissions generated through electricity, gas/ water usage in our offices, waste disposal/ recycling, and commuting into offices, the greatest areas of opportunity to achieve our Net Zero 2030 target, include procuring energy and supplies from renewable/ sustainable sources, using these resources more efficiently, minimising waste, using electric vehicles, and fostering a culture of sustainability.
• Covid-19 recovery:

  Covid-19 recovery

  Finding employment for people who are unemployed can transform communities, supporting sustained recovery from COVID 19. Astraeus helps people back into work by unlocking hidden talent in diverse population groups– empowering women, enabling social mobility, supporting workplace returners, people from Black, Asian, and minority ethnic groups, as well as professionals who want to re-train in more meaningful careers. Potential Astraeus resources are carefully assessed in relation to our programme entry criteria, and those who are successful, go on to become consultants with us. These resources are employed, trained, managed, and mentored by Astraeus. Through custom training and bespoke learning pathways, we teach them the skills that organisations need so they can go on to secure high-quality work placements through us, transforming their long-term career prospects.
• Tackling economic inequality:

  Tackling economic inequality

  Our comprehensive range of Cloud support services have been carefully designed to enable us to address economic inequality in the community by focusing on the creation of in-demand skills growth. Astraeus has a broad and diverse range of customers across the public sector. The resources required to support the effective delivery of Cloud support services in this sector are in huge demand, and the competition over the best consultants is fierce. It’s been proven that organisations which are rapidly developing skills are consistently outperforming their peers, and Astraeus' training scheme allows us to do just that – as we address skill gaps in the workforce through our bespoke learning pathways. These training schemes allow resources to acquire a range of recognised qualifications, empowering us to support relevant skills growth in the community, amongst professionals who might otherwise be struggling to overcome barriers to work and secure meaningful employment.
• Equal opportunity:

  Equal opportunity

  Astraeus is committed to workforce equality and our business focuses almost exclusively on the identification and acquisition of resources from diverse population groups. We work hard to continually progress representation across our consultant community. Astraeus achieves this by social networking and referrals; as well as partnering with different local/ national organisations and social enterprises that exist to help people facing barriers to work. We also work closely with our customers to ensure that we always anticipate and manage our consultants’ needs so that all relevant workplace adjustments can be made, enabling the creation of the sort of team environment where everyone can thrive.
• Wellbeing:

  Wellbeing

  Promoting wellbeing at work has never been more important than it is today. Most of us want to improve how we work, how we feel at work, and how we perform at work – and yet we often struggle to make and sustain those changes. Astraeus uses a method of behaviour change called Tiny Habits (developed by Dr. BJ Fogg, Director of the Behavior Design Lab at Stanford University) which is a proven system for positive habit formation. Through the Tiny Habits programme, Astraeus enables our consultants to develop and maintain positive behaviour in the workplace, contributing to the positivity of our customers’ own workplace cultures. We offer additional wellbeing training to all consultants. This training focuses on multiple themes: stress management and building resilience; cultivating a positive mindset; dealing with uncertainty and change; positive communication and resolving conflict; and finding meaning, purpose and passion. Astraeus also has a team of mentors who are responsible for monitoring the wellbeing of our consultants while they are working on our customers’ sites.

Pricing

• Price: £250 to £1,250 a person a day
• Discount for educational organisations: No

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at linton.ward@astraeusconsulting.com. Tell them what format you need. It will help if you say what assistive technology you use.