SOLOGICAL SOLUTIONS LTD TRADING AS GIS247

GIS247 training for GIS Users (ArcPro, ArcGIS, QGIS, Online)

We provide training for individuals using the leading geographical information systems.
Courses for ArcGIS, ArcGIS Pro, online and QGIS software.
For all users from beginner to advanced. Learning provided within a comprehensive Skills Framework with awards so organisations can monitor level of knowledge/skill across their organisation.

Features

• Comprehensive Course Catalog
• Interactive Learning Modules
• Expert-Led Instruction
• Self-Paced Learning
• Hands-On Projects
• Personalized Learning Paths
• Collaborative Learning Environment
• Certification Programs
• Continuous Updates
• Technical Support

Benefits

• Accessibility: Users can access training materials anytime
• Cost-Effectiveness: more affordable compared to classroom-based training
• Self-Paced Learning: accommodating individual learning styles and schedules
• On-Demand Resources: users can revisit topics, modules, exercises
• Real-World Applications: Courses include practical examples and hands-on projects
• Expert Guidance: experienced instructors provide guidance, feedback, and mentorship
• Career Advancement: users enhance professional credentials, increase job prospects
• Continuous Learning: variety of courses and resources for different stages
• Scalability: accommodate a large number of users simultaneously

£500 to £5,000 a licence a year

• Education pricing available
• Free trial available

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at Steve@GIS247.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

580784659883992

Contact

Steve Soloman
01159336633
Steve@GIS247.com

Service scope

• Software add-on or extension: No
• Cloud deployment model: Private cloud
• Service constraints: No
• System requirements: Buyer has access to GIS software

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: Within 24 hours but in reality respond almost immediately during 9-5pm weekdays.
• User can manage status and priority of support tickets: No
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), 7 days a week
• Web chat support: No
• Onsite support: Yes, at extra cost
• Support levels: GIS247 offers robust support to its users.; There are also recorded webinars always available on user dashboard for guidance plus a series of specific support videos specifically created to support users on all aspects of using the training platform and content.; Users have access to a dedicated support team available to assist with any technical or content-related queries via phone and email. ; If any support issue is complex this is escalated to the IT support team from customer support.; Users benefit from free support included with their subscription, providing timely assistance and troubleshooting for any issues encountered during their learning journey.; Each organisation is assigned an internal Account Manager.; This account manager serves as a point of contact for the organization, addressing concerns, providing training resources, and facilitating the implementation of GIS training programs.
• Support available to third parties: No

Onboarding and offboarding

• Getting started: Users are provided with email and video instructions and guidance on how to use their accounts. This includes recordings of live webinars plus a series of specially crafted videos on each aspect of their learning journey and how to access each available resource. These are available 24/7.; Live webinar support is also available to organisations who purchase an organisation (Ultimate) licence.; Additional user documentation is always accessible as PDF on each set up step. Guidance on training pathways always available on line for reference.
• Service documentation: Yes
• Documentation formats: PDF
• End-of-contract data extraction: Users can continue to access their elearning accounts indefinitely to access their My GIS247 home page. Their My GIS247 home page tracks their progress and records it together with certificates, badges achieved and list of course completed. Therefore post contract all users always have access to information on their progress and achievements.; which enables them to access their progress records and certificates. However they no longer have access to the actual training content if their licence period has ended.
• End-of-contract process: When the contract or licence period ends users no longer have access to the training content. They do however still have access to their user account and can access their dedicated My GIS247 home page to review their progress log, badges and certificates and are able to download this information.; There is no additional cost at the end of the licence period for this access.

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Internet Explorer 11
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
  • Opera
• Application to install: No
• Designed for use on mobile devices: Yes
• Differences between the mobile and desktop service: Functionality is identical
• Service interface: No
• User support accessibility: None or don’t know
• API: No
• Customisation available: No

Scaling

• Independence of resources: Site is hosted on a dedicated server by the host service and therefore scalable in times of high peak demand.

Analytics

• Service usage metrics: Yes
• Metrics types: Each users progress through the training content is monitored and tracked. It is listed on their dashboard.; Duration spent accessing material and number of times modules and exercises are accessed are recorded.; Last log ins are recorded.; Specific reporting for administrator showing which level of 4 each user has achieved in the GIS & Geospatial Skills Framework; Their organisation administrator can also view individual progress through reporting interface.
• Reporting types:
  • Real-time dashboards
  • Reports on request

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Staff screening not performed
• Government security clearance: Up to Baseline Personnel Security Standard (BPSS)

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations: United Kingdom
• User control over data storage and processing locations: No
• Datacentre security standards: Managed by a third party
• Penetration testing frequency: At least once a year
• Penetration testing approach: In-house
• Protecting data at rest: Encryption of all physical media
• Data sanitisation process: Yes
• Data sanitisation type: Deleted data can’t be directly accessed
• Equipment disposal approach: In-house destruction process

Data importing and exporting

• Data export approach: All user stats and progress information can be downloaded in CSV and PDF format.
• Data export formats:
  • CSV
  • Other
• Other data export formats: PDF
• Data import formats: Other
• Other data import formats: Users are not able to upload any information

Data-in-transit protection

• Data protection between buyer and supplier networks: Other
• Other protection between networks: The site uses a Premium EV SSL certificate. Transactions on the site are protected with up to 256-bit Secure Sockets Layer encryption.
• Data protection within supplier network: Other
• Other protection within supplier network: Data is backed up. All passwords are strong. Anti-virus, malware and firewall software installed on all PCs. Wi-Fi has no public or guest option and uses strong password. Screens locked when user away from desk. Computers shut down at end of day.

Availability and resilience

• Guaranteed availability: We do not warrant that the use of the Training Materials will be uninterrupted. We have had no server outages since launching the site in 2007.
• Approach to resilience: Site is backed-up daily at the datacentre and backed-up weekly remotely.
• Outage reporting: Email alerts.

Identity and authentication

• User authentication needed: Yes
• User authentication:
  • Dedicated link (for example VPN)
  • Username or password
• Access restrictions in management interfaces and support channels: Each customer organisation nominates a user to receive management access. This permits them to manage their own users only. This management is authenticated via a dedicated secure link, then via username and password. Any changes to this management account must be requested by the existing manager directly to us.
• Access restriction testing frequency: At least once a year
• Management access authentication:
  • Dedicated link (for example VPN)
  • Username or password

Audit information for users

• Access to user activity audit information: Users have access to real-time audit information
• How long user audit data is stored for: User-defined
• Access to supplier activity audit information: Users have access to real-time audit information
• How long supplier audit data is stored for: User-defined
• How long system logs are stored for: At least 12 months

Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: No
• Other security certifications: Yes
• Any other security certifications: GO DADDY VERIFICATION & SECURITY

Security governance

• Named board-level person responsible for service security: Yes
• Security governance certified: Yes
• Security governance standards: Other
• Other security governance standards: Cyber Essentials Scheme
• Information security policies and processes: All user data is password protected and not held on systems that can be accessed remotely.

Operational security

• Configuration and change management standard: Supplier-defined controls
• Configuration and change management approach: All components needed to provide our service are held in a stable environment which has not changed over its lifetime. No changes in the future are envisaged as all requirements are met and are secure.; If the need does arise to reconfigure our service all potential security impacts will be assessed with a full control mitigation system put in place to facilitate.
• Vulnerability management type: Supplier-defined controls
• Vulnerability management approach: SSL certificate is always valid and in-date.; Server security is handled by ISP.
• Protective monitoring type: Supplier-defined controls
• Protective monitoring approach: Handled by server host
• Incident management type: Supplier-defined controls
• Incident management approach: Online form available for users to report any incidents, which go directly to incident log. These are then handled by appointed incident manager.

Secure development

• Approach to secure software development best practice: Supplier-defined process

Public sector networks

• Connection to public sector networks: No

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  Utilizing GIS247 for online e-learning presents a powerful avenue for generating social value in the fight against climate change. By offering comprehensive courses on geographical information systems (GIS), GIS247 equips learners with the knowledge and skills necessary to address environmental challenges effectively. Users can leverage GIS tools to analyze and visualize spatial data related to climate patterns, deforestation, biodiversity loss, and more, enabling informed decision-making and proactive mitigation efforts. Moreover, the accessibility of GIS247's platform facilitates widespread dissemination of environmental education, empowering individuals, communities, and organizations worldwide to collaborate and implement sustainable solutions. Through fostering a global community of environmentally conscious learners, GIS247 contributes to raising awareness, promoting environmental stewardship, and fostering collective action towards mitigating the impacts of climate change.

  Covid-19 recovery

  GIS247's online e-learning platform offers significant social value in the context of COVID-19 recovery efforts. Through comprehensive courses on geographical information systems (GIS), GIS247 equips learners with essential skills to contribute to pandemic response and recovery initiatives. Users can harness GIS tools to analyze epidemiological data, map the spread of the virus, and identify vulnerable populations, facilitating targeted interventions and resource allocation. Furthermore, GIS247's accessibility enables rapid dissemination of critical information, empowering healthcare professionals, policymakers, and community leaders to make informed decisions and coordinate effective response efforts. By fostering a collaborative learning environment, GIS247 facilitates knowledge sharing and innovation, accelerating the development and implementation of solutions to mitigate the impact of the pandemic and support long-term recovery efforts.

  Tackling economic inequality

  Leveraging GIS247 for online e-learning can significantly contribute to addressing socioeconomic inequality by providing valuable tools and knowledge to combat economic disparities. Through comprehensive courses on geographical information systems (GIS), GIS247 empowers learners with the skills needed to analyze spatial data and understand the underlying factors contributing to economic inequality. By utilizing GIS tools, individuals, communities, and policymakers can identify areas of need, map resource distribution, and develop targeted interventions to address economic disparities. Moreover, GIS247's accessible platform ensures that marginalized communities and underserved populations have access to critical information and resources, leveling the playing field and promoting inclusivity in economic development initiatives. By fostering a culture of learning and empowerment, GIS247 plays a crucial role in equipping individuals with the tools and knowledge necessary to build more equitable and sustainable economies.

  Equal opportunity

  GIS247's online e-learning platform plays a pivotal role in promoting equal opportunity by providing accessible and comprehensive courses on geographical information systems (GIS). Through GIS247, individuals from diverse backgrounds and locations can access the same high-quality education, leveling the playing field and bridging gaps in opportunity. By equipping learners with valuable GIS skills, the platform empowers them to pursue careers and opportunities in fields traditionally dominated by those with privileged access to education and resources. Moreover, GIS tools enable users to analyze spatial data and address social inequalities by identifying areas of need, advocating for equitable resource allocation, and informing policy decisions. By democratizing access to education and technology, GIS247 fosters a more inclusive society where everyone has the opportunity to thrive and contribute meaningfully to their communities and the world at large.

  Wellbeing

  Utilizing GIS247 for online e-learning can significantly promote public and self-wellbeing by offering accessible and empowering education in geographical information systems (GIS). Through GIS247's comprehensive courses, individuals can acquire the knowledge and skills necessary to analyze spatial data and understand the environmental, social, and economic factors impacting wellbeing. By harnessing GIS tools, learners can map resources, identify areas of need, and develop targeted interventions to address public health concerns, such as access to healthcare, environmental pollution, and natural disaster preparedness. Additionally, GIS247's platform fosters a culture of continuous learning and innovation, empowering individuals to make informed decisions about their own health and wellbeing. By democratizing access to GIS education and technology, GIS247 contributes to building healthier, more resilient communities and promoting individual empowerment and self-determination in achieving optimal wellbeing.

Pricing

• Price: £500 to £5,000 a licence a year
• Discount for educational organisations: Yes
• Free trial available: Yes
• Description of free trial: Free account gives access to selection of sample sections from our different training courses. Also access to dedicated My GIS247 home page tracking individual progress & supporting documentation.; Access to other course material not included. ; A free account is perpetual until the user asks to delete it.
• Link to free trial: https://www.gis247.com/about/free

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at Steve@GIS247.com. Tell them what format you need. It will help if you say what assistive technology you use.