Health Walks and Exercise Routes
Health Walks and Exercise Routes delivers engaging promotion of Health Walks and exercise routes. It’s an ideal online engagement tool for Walking for Health and wider public health initiatives. Health and wellbeing teams can easily create inspiring exercise route directories and plot walking, running and cycling routes in minutes.
Features
- Engaging, mobile-friendly online promotion of Health Walks and exercise routes
- Create a Walking for Health directory for people to explore
- Location-aware features show people where they are on a route
- Easy-to-use admin system for efficient creation of Health Walk profiles
- Pre-populated features picker and iconography, e.g. for pushchair-friendly paths
- Easily plot points of interest directly onto an interactive map
- Click to plot colour-coded Wellbeing Walks, running and cycle routes
- Automatic calculation of route distance and estimated calorie burn
- Integrated blogging and event promotion functions, e.g. Park Runs
- Optional engagement website to promote your health and wellbeing programme
Benefits
- Increase public awareness and engagement with local exercise routes
- Promote Walking for Health and Wellbeing Walks exercise routes
- Inspire people to enjoy healthy, active lifestyles
- Ideal for promotion of Health Walks and healthy lifestyles initiatives
- Scalable: create local or county-wide exercise route directories
- In-built image optimiser and WYSIWYG-editor for easy content population
- Optional customised look and feel for your organisation’s brand
- Delivered under an ISO 9001:2015 Quality Management System
- Operated under an ISO 27001:2022 Information Security Management System
Pricing
£10,500 a licence a year
Service documents
Request an accessible format
Framework
G-Cloud 14
Service ID
5 8 0 7 9 3 5 2 4 8 0 2 0 4 0
Contact
Cyber Media Solutions Ltd.
Tony Bonser
Telephone: 01785 222350
Email: enquiries@cyber-media.co.uk
Service scope
- Software add-on or extension
- No
- Cloud deployment model
-
- Public cloud
- Private cloud
- Service constraints
- No
- System requirements
-
- Web browser
- Internet / data connection
User support
- Email or online ticketing support
- Email or online ticketing
- Support response times
-
Target response times are summarised as follows. Critical Priority Issue: 2 hours; High Priority Issue: 4 hours; Medium Priority Issue: 1 day; Low Priority Issue: 2 days; Request for Enhancement: 14 days.
Support is available Monday - Friday, 9am - 5pm (excluding Bank Holidays). - User can manage status and priority of support tickets
- Yes
- Online ticketing support accessibility
- None or don’t know
- Phone support
- Yes
- Phone support availability
- 9 to 5 (UK time), Monday to Friday
- Web chat support
- No
- Onsite support
- Yes, at extra cost
- Support levels
- Support is provided as standard as part of the annual Theseus product licence. We have a dedicated product support team that provides professional support to clients. The target response times, identified by our Theseus Service Level Agreement (SLA), are summarised as follows. Critical Priority Issue (system unavailable): 2 hours; High Priority Issue (partially unusable, significantly affecting operation): 4 hours; Medium Priority Issue (aspect causing difficulty): 1 day; Low Priority Issue (a general question): 2 days; Request for Enhancement: 14 days.
- Support available to third parties
- No
Onboarding and offboarding
- Getting started
- Our standard offer includes high quality online training materials.
- Service documentation
- Yes
- Documentation formats
- Other
- Other documentation formats
- Training portal / video media
- End-of-contract data extraction
- We will provide a standard extract of core data.
- End-of-contract process
- We will provide a standard extract of core data. If additional data migration or extraction services are required, these are available via our Rates Card.
Using the service
- Web browser interface
- Yes
- Supported browsers
-
- Microsoft Edge
- Firefox
- Chrome
- Safari
- Application to install
- No
- Designed for use on mobile devices
- Yes
- Differences between the mobile and desktop service
- N/A.
- Service interface
- No
- User support accessibility
- WCAG 2.1 AA or EN 301 549
- API
- No
- Customisation available
- Yes
- Description of customisation
- Custom design is available via Rates Card.
Scaling
- Independence of resources
- We use reliable and reputable suppliers. Environments are actively monitored and resources allocated to ensure service standards are maintained. Each deployment features a separate application instance to maximise resilience and security.
Analytics
- Service usage metrics
- No
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Other security clearance
- Government security clearance
- Up to Baseline Personnel Security Standard (BPSS)
Asset protection
- Knowledge of data storage and processing locations
- Yes
- Data storage and processing locations
- United Kingdom
- User control over data storage and processing locations
- No
- Datacentre security standards
- Managed by a third party
- Penetration testing frequency
- Less than once a year
- Penetration testing approach
- ‘IT Health Check’ performed by a Tigerscheme qualified provider or a CREST-approved service provider
- Protecting data at rest
-
- Physical access control, complying with another standard
- Encryption of all physical media
- Scale, obfuscating techniques, or data storage sharding
- Data sanitisation process
- Yes
- Data sanitisation type
- Deleted data can’t be directly accessed
- Equipment disposal approach
- Complying with a recognised standard, for example CSA CCM v.30, CAS (Sanitisation) or ISO/IEC 27001
Data importing and exporting
- Data export approach
- We will provide a standard extract of core data.
- Data export formats
- CSV
- Data import formats
- CSV
Data-in-transit protection
- Data protection between buyer and supplier networks
- TLS (version 1.2 or above)
- Data protection within supplier network
-
- TLS (version 1.2 or above)
- IPsec or TLS VPN gateway
Availability and resilience
- Guaranteed availability
- The in service availability has been, and is planned to be, better than 99.95%. We operate a transparent SLA. In all cases the times indicated are targets and we will make best endeavours to meet or exceed these targets.
- Approach to resilience
- Information and Business Continuity Plan available on request.
- Outage reporting
- System maintenance and upgrades are performed outside of business hours. Customers are informed of any planned service outage in advance via email. In the event of unplanned outage, customers will receive a report on the cause of the outage and its remediation.
Identity and authentication
- User authentication needed
- Yes
- User authentication
-
- 2-factor authentication
- Identity federation with existing provider (for example Google Apps)
- Username or password
- Access restrictions in management interfaces and support channels
- Account management features enable configuration of user permissions.
- Access restriction testing frequency
- Less than once a year
- Management access authentication
-
- 2-factor authentication
- Identity federation with existing provider (for example Google Apps)
- Username or password
Audit information for users
- Access to user activity audit information
- Users contact the support team to get audit information
- How long user audit data is stored for
- User-defined
- Access to supplier activity audit information
- Users contact the support team to get audit information
- How long supplier audit data is stored for
- User-defined
- How long system logs are stored for
- User-defined
Standards and certifications
- ISO/IEC 27001 certification
- Yes
- Who accredited the ISO/IEC 27001
- BSI
- ISO/IEC 27001 accreditation date
- 22/02/2024
- What the ISO/IEC 27001 doesn’t cover
- N/A.
- ISO 28000:2007 certification
- No
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- No
- Cyber essentials plus
- No
- Other security certifications
- No
Security governance
- Named board-level person responsible for service security
- Yes
- Security governance certified
- Yes
- Security governance standards
- ISO/IEC 27001
- Information security policies and processes
- We operate an ISO 27001:2022 Information Security Management System supported by a comprehensive range of policies, procedures and processes, subject to ongoing review. Top level policies include (among others): Information Security Policy, Software Management Policy, Threat and Vulnerability Management Policy, Cloud Services Policy, Clinical Safety Policy.
Operational security
- Configuration and change management standard
- Supplier-defined controls
- Configuration and change management approach
-
We maintain change logs for all our components and services.
Significant change must be assessed through compilation of a testing plan with clear acceptance criteria and security impact assessment.
The individual responsible for testing must be identified and briefed regarding the testing they will need to undertake. - Vulnerability management type
- Supplier-defined controls
- Vulnerability management approach
- Our infrastructure is scanned using Nessus. All new software is risk assessed in line with our software management policy. Security patches are applied within 14 days of the update being made available by a vendor. To identify potential threats the NVD and CVE databases are regularly reviewed.
- Protective monitoring type
- Supplier-defined controls
- Protective monitoring approach
- We use a multilayer approach including firewalls and endpoint protection.
- Incident management type
- Supplier-defined controls
- Incident management approach
-
We have an Information Security Incident Policy that defines our response.
All staff will be made aware through their contract of employment, training and by their team manager of what is considered to be an incident.
Information security weaknesses, events and incidents will be reported immediately by staff to the ISM as soon they are seen or experienced.
The ISM will be responsible for closing out the incident. This includes reports to external authorities.
Secure development
- Approach to secure software development best practice
- Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v3.0)
Public sector networks
- Connection to public sector networks
- No
Social Value
- Social Value
-
Social Value
- Fighting climate change
- Equal opportunity
Fighting climate change
Cyber Media is committed to minimising adverse environmental impacts and a proactive approach to implementing measures with ongoing positive environmental benefits.
All our environmental commitments are measurable and demonstrable as we operate an ISO 14001:2015 certified Environmental Management System (‘EMS’).
Any non-conformities are logged, monitored and efficiently resolved.Equal opportunity
As a company we are committed to equal opportunities within our recruitment process and professional development functions.
Pricing
- Price
- £10,500 a licence a year
- Discount for educational organisations
- No
- Free trial available
- No