| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Principal solution architect | £1,044.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Principal technical architect | £1,044.00 |
TALK THINK DO LIMITED
AI Copilot Accelerator
We optimise Microsoft 365 Copilot by grounding it in your internal knowledge. Using our RAG-based accelerator, we connect SharePoint, Teams, and other sources to deliver relevant, secure, explainable answers. We handle Copilot configuration, retrieval setup, and governance - turning a poor out-of-the-box experience into a valuable, domain-specific productivity tool.
Features
- Configure Microsoft 365 Copilot to your organisation’s context
- Implement retrieval-augmented generation over internal documents
- Integrates with Microsoft Copilot Studio for tailored internal copilots
- Build secure grounding pipelines with access controls
- Apply document ranking and filtering to improve response quality
- Rapid configuration using Microsoft Graph and Copilot Studio plugin
- Deploy accelerator IP refined on large-scale deployments
- Deliver phased roadmap, from PoC to full rollout
- Monitor effectiveness and tune models post-deployment
- Delivered by certified Microsoft Solutions Partner team
Benefits
- Unlocks true value from Microsoft Copilot Studio with customisation
- Reduce hallucinations by grounding Copilot in trusted content
- Transforms generic Copilot into domain-specific intelligent assistant
- Increase Copilot adoption across teams with confidence
- Accelerate rollout using proven Copilot accelerator IP
- Retain control with enterprise governance and explainability
- Prevent data leakage with built-in access controls
- Deliver results fast with templated RAG pipelines
- Reduce internal support requests and Copilot frustration
- Align AI deployment to your business and compliance needs
Pricing
- Education pricing available
Service documents
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Framework
G-Cloud 15
Service ID
5 8 1 4 4 9 8 8 2 0 8 1 7 7 9
Contact
TALK THINK DO LIMITED
Matt Hammond
Telephone: 07477002302
Email: bids@talkthinkdo.com
About the service
- Service categories
-
Cloud Support Services
Set Up and Migration
- Project management and governance
- Service optimisation/right sizing
- Other
Service scope
- Service constraints
- This service focuses on enhancing Microsoft 365 Copilot performance by grounding it in enterprise knowledge using RAG. It requires a Microsoft 365 Copilot licence and access to Azure OpenAI (or a configured equivalent via Microsoft). Source content must be accessible to the grounding pipeline (e.g., SharePoint, Teams, internal file systems). While we provide full setup and governance configuration, model tuning and Microsoft licensing are handled by the client’s existing agreements. Ongoing support is optional.
User support
- Email or online ticketing support
- Yes
- Support response times
- We aim to respond to all project-related email queries within 1 business day. Urgent issues can be escalated via your Delivery Manager for faster turnaround.
- User can manage status and priority of support tickets
- No
- Phone support
- Yes
- Phone support availability
- 9 to 5 (UK time), Monday to Friday
- Web chat support
- No
- Support levels
- Support is provided throughout delivery via a named Delivery Manager, who acts as the primary contact. All project communications, queries, and issues are handled via email or preferred collaboration tools (e.g. Teams or Slack), with a standard response time of within 1 business day.
Supplier type
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Other security clearance
- Government security clearance
- Security Clearance (SC)
Pricing
- Discount for educational organisations
- Yes
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Chief technology officer | £1,044.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Change and release analyst | £620.00 | |
| Change and release manager | £744.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Incident manager | £744.00 | |
| Major incident manager | £744.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Infrastructure engineer | £744.00 | |
| Senior infrastructure engineer | £744.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Service desk manager | £744.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Business analyst | £620.00 | |
| Senior business analyst | £744.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Delivery manager | £744.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Programme delivery manager | £893.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Test engineer | £620.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Test manager | £744.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| DevOps engineer | £744.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Frontend developer | £620.00 | |
| Senior frontend developer | £744.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Developer | £620.00 | |
| Senior developer | £744.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Senior graphic designer | £517.00 |
Standards and certifications
- ISO/IEC 27001 certification
- Yes
- ISO/IEC 27001 accredited by
- British Assessment Bureau (UKAS)
- ISO/IEC 27001 accreditation date
- Monday 11 August 2025
- What the ISO/IEC 27001 doesn’t cover
- N/A
- ISO 28000:2022 certification
- No
- ISO 9001 certification
- No
- Quality management systems (QMS)
- Yes
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- Yes
- Cyber Essentials Certificate Number
- 4b7e48df-0177-44fe-a1dd-017ba5e6852e
- Cyber essentials plus
- Yes
- Cyber Essentials Plus Certificate Number
- 8a6ab9c8-c2ec-479c-9810-b9c545d8e075
- Other security certifications
- No
Social value
- Mission: Kick start economic growth
-
To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.
Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority
- Providing opportunities for, and measuring and monitoring of, staff workforce conditions over time, including employee engagement, involvement in decision-making and satisfaction and adapting to any changes in the results, with clear processes for acting on issues identified
- Plans to engage the contract workforce in deciding the most important workplace issues to address
- Activities that support an environment where staff are educated about, and feel empowered to, address their physical wellbeing
- Activities that support an environment where staff are educated about and feel empowered to report and address bullying and harassment
- Payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce
- Entitlement to sick pay for the contract workforce, with provision in place for any staff who do not meet the earnings threshold for statutory sick pay, payment of sick pay from day one of absence and payment of staff on the contract workforce who are off sick a replacement income of 100% of their usual earnings for as long as possible
- Measures to support in-work progression to help people in the contract workforce, to move into higher paid work by developing new skills relevant to the contract
- Support for the contract workforce by providing career advice, and providing opportunities for staff working on the contract with in-work progression career development into known skills shortages or high growth areas
- Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
- Outline policies and practices to be applied to or put in place for the contract to mitigate and manage modern slavery risks, including: Pre-employment checks, recruitment practices. Workplace conditions, safeguarding plans and processes in place and regular monitoring with relevant groups considered, which may include sampling
Policy Outcome 2: Skills for growth: Supporting growth sectors and addressing skills gaps.
- Understanding of employment and relevant skills issues, and of the education and training issues relating to the contract. Illustrative examples: demographics, skills shortages, new opportunities in high growth sectors, geographic/local community and skills/employment challenges
- Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
Policy Outcome 3: Resilient, innovative and flexible supply chains: Support economic growth through enabling resilient businesses, opportunities for small businesses and voluntary, community and social enterprises
- Activities to identify opportunities to open up sub-contracts under the prime contract to a diverse range of businesses, including new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
- Activities that demonstrate a collaborative way to work with a diverse range of businesses as part of the supply chain
- Mission: Make Britain a clean energy superpower
-
To cut bills, create jobs and deliver security with cheaper, zero-carbon electricity by 2030, accelerating to net zero
Policy Outcome 4: Sustainable procurement practices: Reducing carbon footprints, minimising waste, and promoting the use of clean energy and green technologies.
- Understanding of opportunities for additional environmental benefits delivery in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
- Mission: Break down barriers to opportunity
-
By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain
Policy Outcome 6: Employment and training: For those who face barriers to employment
- Offering a range of quality opportunities with routes of progression if appropriate, e.g. T Level industry placements, students supported into higher level apprenticeships.
- Working conditions which promote an inclusive working environment and promote retention and progression
- Understanding of the issues affecting inequality in employment, skills and pay in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors. Measures to tackle inequality in employment, skills and pay in the contract workforce
Policy Outcome 7: Creating a pipeline of opportunities: For the contract workforce, reducing barriers to entry for under-represented groups.
- Understanding of issues relating to entering the contract workforce
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at bids@talkthinkdo.com.
Tell them what format you need. It will help if you say what assistive technology you use.