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Rimini Street Inc

Rimini Street: Third (3rd) Party Software Support & Maint. Database Managed Services (DMS)

UK's largest & longest operating provider of Third-Party Support for Oracle. Rimini Street delivers faster fixes, lower cost, compliance, and freedom from forced upgrades, backed by a long-term support commitment. Includes custom code, interoperability, security advisories, and cloud migration support. Extensive Managed Services & Consulting offerings

Features

  • Cost savings of 50%-90%
  • Contractually commit to support your software for minimum 15 years
  • All customisations, interfaces and integrations supported as standard
  • Global Tax, Legal, Regulatory (TLR) compliance updates provided as standard
  • Named Primary Support Engineer (PSE), 24×7×365 & Customer Success Manager
  • 10-minute SLA critical (P1) issues, committed updates & resolution times
  • Proactive security and vulnerability management including Zero day threats.
  • Comprehensive, rigorous and proven onboarding and archiving methodology
  • Extensive value added services: Managed Services, Consulting, migration, upgrade
  • Advanced AI-enabled support platform delivering faster case resolution.

Benefits

  • Make technology choices on your terms not the vendor
  • Cost avoidance of expensive and risky forced technical upgrades
  • Extend the life of your software assets - minimum 15yrs
  • Maintain full regulatory compliance without reliance on the vendor
  • Maintain security posture with proactive security & vulnerability support
  • Lower total cost of ownership (up to 90% savings)
  • Maintain innovation velocity through adoption of Agentic AI capabilities
  • Maintain optionality and choice regarding your migration to cloud services
  • Extensive Partner and Technology ecosystem including Servicenow, Salesforce, Workday
  • Transparent Pricing, extensive Public Sector experience including SC

Pricing

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at bidsupportuk@riministreet.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 15

Service ID

5 8 1 9 8 0 0 7 9 5 4 3 3 4 5

Contact

Rimini Street Inc Proposal Manager
Telephone: 020 3763 7463
Email: bidsupportuk@riministreet.com

About the service

Service categories
  • Cloud Support Services
    • Ongoing Support
      • Product support capabilities
        • Product support capabilities
      • Logging and management of incidents
        • Logging and management of incidents
      • Reporting and proactive results analysis
        • Reporting and proactive results analysis
      • End user training coordination
        • End user training coordination
      • Other
        • Other

Service scope

Service constraints
-Support is limited to agreed database technologies (e.g., Oracle, SQL -Server, PostgreSQL, MySQL) within the defined scope.
-Requires secure remote access to client environments for maintenance, patching, and troubleshooting.
-Service excludes third-party software licensing and vendor-driven upgrades unless explicitly included in the agreement.
-No support for major database platform migrations or schema redesign as part of BAU; these are available as separate service options.
-Planned maintenance windows apply for patching and upgrades; these will be scheduled outside UK business hours where possible.
-Service cannot be delivered in a way that violates original vendor licence agreements.

User support

Email or online ticketing support
Yes
Support response times
Rimini Street responds to support questions within 10 minutes for critical (P1) issues, 24×7×365—including weekends and holidays.
For non-critical questions, responses are typically provided within 1 hour during business hours and within 2 hours outside business hours, including weekends.
There is no difference in response times at weekends—all SLAs apply equally every day.
User can manage status and priority of support tickets
Yes
Online ticketing support accessibility
WCAG 2.2 AA
Phone support
Yes
Phone support availability
24 hours, 7 days a week
Web chat support
Yes
Web chat support availability
24 hours, 7 days a week
AI chatbot
No
Web chat support accessibility standard
None or don’t know
How the web chat support is accessible
The chat interface supports keyboard navigation and screen readers.
Text size can be adjusted for better readability.
Color contrast meets accessibility standards for visibility.
Users can start, manage, and close chat sessions without using a mouse.
Instructions and prompts are clear and easy to understand.
The chat is compatible with common assistive technologies.
Web chat accessibility testing
The chat interface was evaluated using screen readers (such as JAWS and NVDA) to confirm that all prompts, messages, and controls are announced clearly.
Keyboard-only navigation was tested to verify that users can start, manage, and close chat sessions without a mouse.
Color contrast and text resizing features were reviewed with users who rely on visual adjustments.
Compatibility with browser-based accessibility tools was validated.
Feedback from assistive technology users was incorporated to improve usability and ensure compliance with accessibility standards.
Support levels
Standard Support:
24×7×365 access to support engineers for all cases, including critical (P1) issues.
Named Primary Support Engineer (PSE) assigned to each customer.
Online portal, email, and phone support included.

Enhanced Support / Managed Services:
Includes all Standard Support features plus proactive monitoring, regular health checks, and tailored reporting.
Advisory on upgrades, migrations, and cloud operations.

Technical Account Manager (TAM) / Cloud Support Engineer:
Every customer is assigned a named Primary Support Engineer (PSE) who acts as a technical account manager.
For managed services or larger environments, a dedicated Cloud Support Engineer or TAM can be provided.
Standard Support:
Included in the base service price (see pricing sheet for details).

Enhanced Support / Managed Services:
Additional cost, quoted based on environment size and scope.

Technical Account Manager / Cloud Support Engineer:
Included for managed services contracts; available as an add-on for standard support (price on request).

Supplier type

Supplier type
Not a reseller

Staff security

Staff security clearance
Staff screening not performed
Government security clearance
Security Clearance (SC)

Pricing

Discount for educational organisations
No

Government Digital and Data Roles

Architecture roles

Business architect
Role level UK Rate Offshore Rate
Trainee business architect £1,125.00 £425.00
Associate business architect £1,325.00 £500.00
Business architect £1,650.00 £675.00
Lead business architect £1,900.00 £780.00
Data architect
Role level UK Rate Offshore Rate
Data architect £1,325.00 £500.00
Senior data architect £1,650.00 £675.00
Chief data architect £1,900.00 £780.00
Enterprise architect
Role level UK Rate Offshore Rate
Enterprise architect £1,125.00 £425.00
Senior enterprise architect £1,325.00 £500.00
Lead enterprise architect £1,650.00 £675.00
Principal enterprise architect £1,900.00 £780.00
Security architect
Role level UK Rate Offshore Rate
Security architect £1,325.00 £500.00
Lead security architect £1,650.00 £675.00
Principal security architect £1,900.00 £780.00
Solution architect
Role level UK Rate Offshore Rate
Associate solution architect £1,125.00 £425.00
Solution architect £1,325.00 £500.00
Senior solution architect £1,650.00 £675.00
Lead solution architect £1,900.00 £780.00
Principal solution architect £3,800.00 £1,560.00

Chief digital and data roles

Chief data officer
Role level UK Rate Offshore Rate
Chief data officer £3,800.00 £1,560.00
Chief information security officer
Role level UK Rate Offshore Rate
Chief information security officer £3,800.00 £1,560.00
Chief technology officer
Role level UK Rate Offshore Rate
Chief technology officer £1,560.00 £3,800.00

Cyber security roles

Cyber security audit and assurance
Role level UK Rate Offshore Rate
Lead cyber security audit and assurance £1,650.00 £675.00
Principal cyber security audit and assurance £1,900.00 £780.00
Cyber security governance and risk management
Role level UK Rate Offshore Rate
Associate cyber security governance and risk manager £1,325.00 £500.00
Lead cyber security governance and risk manager £1,650.00 £675.00
Principal cyber security governance and risk manager £1,900.00 £780.00
Cyber security monitoring
Role level UK Rate Offshore Rate
Associate cyber security monitoring £1,325.00 £500.00
Lead cyber security monitoring £1,650.00 £500.00
Principal cyber security monitoring £1,900.00 £780.00
Cyber security vulnerability management
Role level UK Rate Offshore Rate
Associate cyber security vulnerability management £1,325.00 £500.00
Lead cyber security vulnerability management £1,650.00 £675.00
Principal cyber security vulnerability management £1,900.00 £780.00
Cyber security secure design
Role level UK Rate Offshore Rate
Associate cyber security secure systems architecture and design £1,325.00 £500.00
Lead cyber security secure systems architecture and design £1,650.00 £675.00
Principal cyber security secure systems architecture and design £1,900.00 £780.00

Data roles

Analytics engineer
Role level UK Rate Offshore Rate
Trainee analytics engineer £1,125.00 £425.00
Analytics engineer £1,325.00 £500.00
Senior analytics engineer £1,650.00 £675.00
Lead analytics engineer £1,900.00 £780.00
Head of analytics engineering £3,800.00 £1,560.00
Data analyst
Role level UK Rate Offshore Rate
Associate analyst £1,125.00 £425.00
Data analyst £1,325.00 £500.00
Senior data analyst £1,650.00 £675.00
Principal data analyst £1,900.00 £780.00
Data engineer
Role level UK Rate Offshore Rate
Data engineer £1,325.00 £500.00
Senior data engineer £1,650.00 £675.00
Lead data engineer £1,900.00 £780.00
Head of data engineering £3,800.00 £1,560.00
Data ethicist
Role level UK Rate Offshore Rate
Data ethics lead £1,900.00 £780.00
Head of data ethics £3,800.00 £1,560.00
Data governance manager
Role level UK Rate Offshore Rate
Data governance manager £1,325.00 £500.00
Lead data governance manager £1,650.00 £500.00
Head of data governance £3,380.00 £1,560.00
Data scientist
Role level UK Rate Offshore Rate
Trainee data scientist £1,125.00 £425.00
Associate data scientist £1,325.00 £500.00
Data scientist £1,650.00 £675.00
Principal data scientist £1,900.00 £780.00
Lead data scientist £1,900.00 £780.00
Head of data science £3,800.00 £1,560.00
Machine learning engineer
Role level UK Rate Offshore Rate
Senior machine learning engineer £1,650.00 £675.00
Lead machine learning engineer £1,900.00 £780.00
Performance analyst
Role level UK Rate Offshore Rate
Associate performance analyst £1,125.00 £425.00
Performance analyst £1,325.00 £500.00
Senior performance analyst £1,650.00 £675.00
Lead performance analyst £1,900.00 £780.00
Head of performance analysis £3,800.00 £1,560.00

IT operations roles

Business relationship manager
Role level UK Rate Offshore Rate
Business relationship manager £1,325.00 £500.00
Senior business relationship manager £1,650.00 £675.00
Lead business relationship manager £1,900.00 £780.00

Product and delivery roles

Business analyst
Role level UK Rate Offshore Rate
Trainee business analyst £1,125.00 £425.00
Junior business analyst £1,125.00 £425.00
Business analyst £1,325.00 £500.00
Senior business analyst £1,650.00 £675.00
Lead business analyst £1,900.00 £780.00
Head of business analysis £3,800.00 £1,560.00
Delivery manager
Role level UK Rate Offshore Rate
Associate delivery manager £1,125.00 £425.00
Delivery manager £1,200.00 £650.00
Senior delivery manager £1,325.00 £500.00
Head of (Agile) delivery management £1,900.00 £780.00
Digital portfolio manager
Role level UK Rate Offshore Rate
Digital portfolio analyst £1,125.00 £425.00
Digital portfolio manager £1,200.00 £650.00
Senior digital portfolio manager £1,650.00 £675.00
Head of portfolio £1,900.00 £780.00
Product manager
Role level UK Rate Offshore Rate
Associate product manager £1,125.00 £425.00
Product manager £1,200.00 £650.00
Senior product manager £1,325.00 £500.00
Lead product manager £1,650.00 £675.00
Head of product £1,900.00 £780.00
Programme delivery manager
Role level UK Rate Offshore Rate
Programme delivery manager £1,650.00 £900.00
Service owner
Role level UK Rate Offshore Rate
Service owner £1,325.00 £500.00

Quality assurance testing (QAT) roles

Quality assurance testing (QAT) analyst
Role level UK Rate Offshore Rate
Tester (QAT) £1,125.00 £425.00
QAT analyst £1,325.00 £500.00
Senior QAT analyst £1,650.00 £675.00
Lead QAT analyst £1,900.00 £780.00
Test engineer
Role level UK Rate Offshore Rate
Tester (test engineer) £1,125.00 £425.00
Test engineer £1,325.00 £500.00
Senior test engineer £1,650.00 £675.00
Lead test engineer £1,900.00 £780.00
Test manager
Role level UK Rate Offshore Rate
Test manager £1,650.00 £675.00
Head of test £1,900.00 £780.00

Software development roles

Development operations (DevOps) engineer
Role level UK Rate Offshore Rate
Apprentice DevOps engineer £1,125.00 £425.00
Junior DevOps engineer £1,125.00 £425.00
DevOps engineer £1,325.00 £500.00
Senior DevOps engineer £1,650.00 £675.00
Senior DevOps engineer - management £1,650.00 £675.00
Lead DevOps engineer £1,900.00 £780.00
Lead DevOps engineer - management £1,900.00 £780.00
Principal DevOps engineer £3,800.00 £1,560.00
Principal DevOps engineer - management £3,800.00 £1,560.00
Frontend developer
Role level UK Rate Offshore Rate
Apprentice frontend developer £1,125.00 £425.00
Junior frontend developer £1,125.00 £425.00
Frontend developer £1,325.00 £500.00
Senior frontend developer £1,650.00 £675.00
Lead frontend developer £1,900.00 £780.00
Head of frontend development £3,800.00 £1,560.00
Software developer
Role level UK Rate Offshore Rate
Apprentice developer £1,125.00 £425.00
Junior developer £1,125.00 £425.00
Developer £1,325.00 £500.00
Senior developer £1,650.00 £675.00
Senior developer - management £1,650.00 £675.00
Lead developer £1,900.00 £780.00
Lead developer - management £1,900.00 £780.00
Principal developer £3,800.00 £1,560.00
Principal developer - management £3,800.00 £1,560.00

User-centred design roles

Accessibility specialist
Role level UK Rate Offshore Rate
Junior accessibility specialist £1,125.00 £425.00
Accessibility specialist £1,325.00 £500.00
Senior accessibility specialist £1,650.00 £675.00
Head of accessibility £1,900.00 £780.00
Content designer
Role level UK Rate Offshore Rate
Associate content designer £1,125.00 £425.00
Junior content designer £1,125.00 £425.00
Content designer £1,325.00 £500.00
Senior content designer £1,650.00 £675.00
Lead content designer £1,900.00 £780.00
Head of content design £3,800.00 £1,560.00
Content strategist
Role level UK Rate Offshore Rate
Content strategist £1,325.00 £500.00
Graphic designer
Role level UK Rate Offshore Rate
Associate graphic designer £1,125.00 £425.00
Junior graphic designer £1,125.00 £425.00
Graphic designer £1,325.00 £500.00
Senior graphic designer £1,650.00 £675.00
Lead graphic designer £1,900.00 £780.00
Head of graphic design £3,800.00 £1,560.00
Interaction designer
Role level UK Rate Offshore Rate
Associate interaction designer £1,125.00 £425.00
Junior interaction designer £1,125.00 £425.00
Interaction designer £1,325.00 £500.00
Senior interaction designer £1,650.00 £675.00
Lead interaction designer £1,900.00 £780.00
Head of interaction design £3,800.00 £1,560.00
Service designer
Role level UK Rate Offshore Rate
Associate service designer £1,125.00 £425.00
Junior service designer £1,125.00 £425.00
Service designer £1,325.00 £500.00
Senior service designer £1,650.00 £675.00
Lead service designer £1,900.00 £780.00
Head of service design £3,800.00 £1,560.00
Technical writer
Role level UK Rate Offshore Rate
Technical writer £1,325.00 £500.00
Lead technical writer £1,900.00 £780.00
User researcher
Role level UK Rate Offshore Rate
Associate user researcher £1,125.00 £425.00
Junior user researcher £1,125.00 £425.00
User researcher £1,325.00 £500.00
Senior user researcher £1,650.00 £675.00
Lead user researcher £1,900.00 £780.00
Head of user research £3,800.00 £1,560.00

Standards and certifications

ISO/IEC 27001 certification
Yes
ISO/IEC 27001 accredited by
Bureau Veritas Certification Holding SAS – UK Branch
ISO/IEC 27001 accreditation date
Saturday 22 March 2025
What the ISO/IEC 27001 doesn’t cover
All Rimini Street locations worldwide — only the listed sites are in scope.
Third-party subcontractors or partners unless explicitly included in the ISMS.
Client environments — the certification applies to Rimini Street’s internal processes, not customer systems.
Non-ISMS processes such as marketing, HR, or finance activities outside the defined scope.
Legacy systems or unsupported services that fall outside the audited ISMS boundaries.
ISO 28000:2022 certification
No
ISO 9001 certification
Yes
ISO 9001 certification accredited by
The National Standards Authority of Ireland Inc
ISO 9001 accreditation date
Sunday 21 December 2025
What the ISO 9001 doesn’t cover
Activities outside the defined QMS scope, such as:

Marketing, HR, Finance, or other administrative functions unrelated to enterprise software support

Products or services beyond enterprise software support (e.g., hardware services, unrelated consulting)
Third-party subcontractors or partners unless explicitly included in the QMS
Client environments — the certification applies to Rimini Street’s internal processes, not customer systems
Locations not listed in the annex (only specified sites are covered)
Quality management systems (QMS)
Yes
CSA STAR certification
No
PCI certification
No
Cyber essentials
Yes
Cyber Essentials Certificate Number
8caf8622-6016-4850-8b8c-d5925e2ae5c5
Cyber essentials plus
No
Cyber Essentials Alternative
None of the criteria
Other security certifications
Yes
Any other security certifications
Global Cross Border Privacy Rules System Certified by TRUSTe

Social value

Mission: Kick start economic growth

To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority

  • New or retained jobs on the contract workforce in the relevant area that meet the criteria set out in MAC 1b, 1c and 1d
  • Providing opportunities for, and measuring and monitoring of, staff workforce conditions over time, including employee engagement, involvement in decision-making and satisfaction and adapting to any changes in the results, with clear processes for acting on issues identified
  • Plans to engage the contract workforce in deciding the most important workplace issues to address
  • Ensuring new workers are informed of their right to join a trade union
  • Monitoring of employee engagement rates (by protected characteristic) and, where necessary, the development of actions to ensure all voices are heard across the diversity of the workforce
  • Employment contracts that reflect actual hours worked; steps taken to ensure employees understand their contracts and have the ability to review and adjust them if actual hours regularly exceed contracted hours
  • Activities that support an environment where staff are educated about, and feel empowered to, address their physical wellbeing
  • Activities that support an environment where staff are educated about and feel empowered to report and address bullying and harassment
  • Activities to cascade good practice on fair working conditions throughout the supply chain
  • Offer a pay and leave entitlement to all eligible staff who become kinship carers, ideally equivalent to statutory adoption pay and leave
  • Payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce
  • Monitoring and reporting of gender and ethnicity pay gaps and plans to address them where necessary
  • Plans for an appropriate income replacement policy for staff who are required to spend time away from work to care for a sick dependent or close relative
  • Measures to support in-work progression to help people in the contract workforce, to move into higher paid work by developing new skills relevant to the contract
  • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
  • Volunteering opportunities for staff
  • Understanding of the modern slavery risks and issues affecting the market, industry, sector or country (of origin or of source) relevant to the contract, and the workforce in the supplier’s own organisation and those of its key subcontractors
  • Measures to identify, mitigate and manage modern slavery risks relating to the contract and how these will be implemented
  • Outline policies and practices to be applied to or put in place for the contract to mitigate and manage modern slavery risks, including: Pre-employment checks, recruitment practices. Workplace conditions, safeguarding plans and processes in place and regular monitoring with relevant groups considered, which may include sampling
  • How these flow down the supply chain and are monitored Illustrative examples include reporting, site visits, audits, etc.
  • How to ensure business decisions re: price/cost, short lead times, payment timescales do not create modern slavery risks in the supply chain
  • How the supplier will work with NGOs, trade unions or other businesses to address modern slavery risk
  • Means of influencing staff, suppliers, customers, communities and/or any other appropriate stakeholders with respect to modern slavery risks relating to the contract

Policy Outcome 2: Skills for growth: Supporting growth sectors and addressing skills gaps.

  • Understanding of employment and relevant skills issues, and of the education and training issues relating to the contract. Illustrative examples: demographics, skills shortages, new opportunities in high growth sectors, geographic/local community and skills/employment challenges
  • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
  • Activities to support relevant sector related skills growth and sustainability in the contract workforce. Illustrative examples: careers talks, curriculum support, literacy support, safety talks and volunteering

Policy Outcome 3: Resilient, innovative and flexible supply chains: Support economic growth through enabling resilient businesses, opportunities for small businesses and voluntary, community and social enterprises

  • Activities that demonstrate a collaborative way to work with a diverse range of businesses as part of the supply chain
  • Ensuring accessibility to contracting and subcontracting opportunities for disabled business owners and employees
  • Structuring of the supply chain selection process to ensure fairness (e.g. anti-corruption) and encourages participation by a diverse range of businesses, including with regard to new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutual
  • Understanding of local demographics, needs and opportunities for the co-design of the goods, services and works to be delivered under the contract
  • Methods for engaging with different parts of the community (including the education system and charities representing the community) and how communities come together to inform decisions, strategy and projects to leave a positive legacy for future generations
  • Plans for positive actions with community groups.
  • Measures to engage users and communities and build relationships to increase community integration build trust and influence how the contract is delivered
  • Plans to respond flexibly and adapt approaches to community engagement and initiatives
  • Support for community-led initiatives relevant to the contract. Illustrative examples: improving transport links; reducing loneliness; helping with English language proficiency; and facilitating social mixing among people with different backgrounds
Mission: Make Britain a clean energy superpower

To cut bills, create jobs and deliver security with cheaper, zero-carbon electricity by 2030, accelerating to net zero

Policy Outcome 4: Sustainable procurement practices: Reducing carbon footprints, minimising waste, and promoting the use of clean energy and green technologies.

  • Understanding of opportunities for additional environmental benefits delivery in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
  • Collaborative ways of working with the supply chain to deliver additional environmental benefits in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
  • Understanding of how to influence staff, suppliers, customers, communities and/or any other appropriate stakeholders through the delivery of the contract to support climate and nature protection and improvement
  • Activities to reconnect people with the environment and increase awareness of ways to protect and enhance it
Mission: Break down barriers to opportunity

By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

Policy Outcome 6: Employment and training: For those who face barriers to employment

  • Understanding of employment and skills issues, and of the skills and employment shortages of high growth sectors relating to the contract
  • Creation of employment opportunities particularly for those who face barriers to employment, such as prison leavers, care leavers and/or who are located in deprived areas, and for people in industries with known skills shortages or in high growth sectors
  • Understanding of the issues affecting the representation of disabled people in the workforce in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
  • Collection of the views and expertise of disabled people and their representative organisations on successfully supporting disabled employees or applicants
  • Inclusive and accessible recruitment practices, and retention-focused activities, including those provided in the Guide for line managers on recruiting, managing and developing people with a disability or health condition
  • Introducing transparency to pay and reward processes
  • Working conditions which promote an inclusive working environment and promote retention and progression
  • Other measures to provide equality of opportunity for disabled people and those with health conditions into employment, including becoming a Disability Confident employer and inclusion of supported businesses in the contract supply chain
  • Understanding of the issues affecting inequality in employment, skills and pay in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors. Measures to tackle inequality in employment, skills and pay in the contract workforce
  • Inclusive and accessible development practices, including guidance for line managers on recruiting, managing and developing people with a disability or health condition

Policy Outcome 7: Creating a pipeline of opportunities: For the contract workforce, reducing barriers to entry for under-represented groups.

  • Understanding of the underlying factors affecting improvements to reduce barriers to entry and training schemes for the target cohort(s) related to the contract workforce
  • Understanding of issues relating to entering the contract workforce
  • Creation of outreach activities to create a pipeline of employees for the future contract delivery
  • Content of the outreach activity is designed to suit the target cohort
  • Advertising, promotional and outreach activities designed to raise awareness of the offer to reach the target cohort
Mission: Build an NHS fit for the future

That is there when people need it; with fewer lives lost to the biggest killers; in a fairer Britain, where everyone lives well for longer.

Policy Outcome 8: Increasing productivity through physical and mental wellbeing: In the supply chain and communities in the relevant area.

  • Understanding of issues relating to health and wellbeing, including physical and mental health, in the contract workforce
  • Understanding barriers to access to health and social care services or employment opportunities e.g. digital inclusion
  • Inclusive and accessible recruitment practices, development practices and retention policies that support-focused activities including those provided in the Guide for line managers on recruiting, managing and developing which support people with a disability or health condition
  • Actions to invest in the physical and mental health and wellbeing of the contract workforce

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at bidsupportuk@riministreet.com. Tell them what format you need. It will help if you say what assistive technology you use.