KNOWLEDGE INTEGRATION LTD
FOLIO cloud support
"FOLIO Electronic Resource Management (ERM) is a set of applications used by librarians to manage the selection, acquisition, licensing, and retention of a library’s electronic journals, books and resources.
FOLIO Serials Management creates and manages serial records, publication patterns and predicted issue sets to support serials lifecycle tracking and receiving"
Features
- Support FOLIO ERM (Agreements and Licenses), Serials Management, and Dashboard
- Respond to logged incidents reported via our centralised ticketing system
- Diagnose and resolve application-level defects and errors
- Support application updates and supplier-provided fixes
- Provide guidance and training to FOLIO users and stakeholders
- Develop new features for Agreements, Licences, Dashboards and Serials Management
- Manage, consolidate, transform and synchronise data across applications
- Provide project management and governance for support and delivery activities
- Data auditing, design and transformation for migration into FOLIO
- Integration with external systems and data sources
Benefits
- Maintain reliable operation of key FOLIO applications
- Ensure supported applications remain aligned with FOLIO releases
- Support sustainable long-term use of FOLIO in production environments
- Provide a single route for reporting and tracking support issues
- Reduce downtime through timely diagnosis and resolution of defects
- Enable buyers to extend functionality to meet evolving operational needs
- Maintain accurate, consistent and standards compliant data across library systems
- Provide structured delivery and oversight for change and improvement work
- Support successful migration of legacy data into FOLIO
- Enable interoperability with external systems and data providers
Architecture roles
Business architect
| £600.00 |
|
| £725.00 |
|
| £825.00 |
|
Data architect
| £600.00 |
|
| £725.00 |
|
| £825.00 |
|
Enterprise architect
| £600.00 |
|
| £725.00 |
|
| £825.00 |
|
| £1,100.00 |
|
Network architect
| £600.00 |
|
| £725.00 |
|
| £825.00 |
|
Security architect
| £725.00 |
|
| £825.00 |
|
| £1,100.00 |
|
Solution architect
| £600.00 |
|
| £725.00 |
|
| £825.00 |
|
| £825.00 |
|
| £1,100.00 |
|
Technical architect
| £600.00 |
|
| £725.00 |
|
| £825.00 |
|
| £825.00 |
|
| £1,100.00 |
|
Chief digital and data roles
Chief data officer
| £825.00 |
|
Chief information security officer
| £825.00 |
|
Chief technology officer
| £825.00 |
|
Cyber security roles
Cyber security audit and assurance
| £825.00 |
|
| £1,100.00 |
|
Cyber security governance and risk management
| £600.00 |
|
| £825.00 |
|
| £1,100.00 |
|
Cyber security monitoring
| £600.00 |
|
| £825.00 |
|
| £1,100.00 |
|
Cyber security incident response
| £600.00 |
|
| £825.00 |
|
| £1,100.00 |
|
Cyber security vulnerability management
| £600.00 |
|
| £825.00 |
|
| £1,100.00 |
|
Cyber security digital forensics
| £600.00 |
|
| £825.00 |
|
| £1,100.00 |
|
Cyber security testing
| £600.00 |
|
| £825.00 |
|
| £1,100.00 |
|
Cyber security secure design
| £600.00 |
|
| £825.00 |
|
| £1,100.00 |
|
Data roles
Analytics engineer
| £725.00 |
|
| £725.00 |
|
| £825.00 |
|
| £1,100.00 |
|
Data analyst
| £600.00 |
|
| £725.00 |
|
| £825.00 |
|
| £1,100.00 |
|
Data engineer
| £725.00 |
|
| £825.00 |
|
| £825.00 |
|
| £1,100.00 |
|
Data ethicist
| £725.00 |
|
| £825.00 |
|
Data governance manager
| £725.00 |
|
| £825.00 |
|
| £1,100.00 |
|
Data scientist
| £600.00 |
|
| £725.00 |
|
| £825.00 |
|
| £825.00 |
|
| £1,100.00 |
|
Machine learning engineer
| £725.00 |
|
| £825.00 |
|
Performance analyst
| £600.00 |
|
| £725.00 |
|
| £825.00 |
|
| £825.00 |
|
| £1,100.00 |
|
IT operations roles
Application operations engineer
| £600.00 |
|
| £725.00 |
|
| £825.00 |
|
| £825.00 |
|
| £1,100.00 |
|
Business relationship manager
| £725.00 |
|
| £825.00 |
|
| £825.00 |
|
Change and release manager
| £600.00 |
|
| £725.00 |
|
| £825.00 |
|
Command and control centre manager
| £725.00 |
|
| £825.00 |
|
| £825.00 |
|
| £1,100.00 |
|
End user computing engineer
| £600.00 |
|
| £725.00 |
|
| £825.00 |
|
| £825.00 |
|
| £1,100.00 |
|
IT service manager
| £725.00 |
|
| £825.00 |
|
| £825.00 |
|
| £1,100.00 |
|
Incident manager
| £725.00 |
|
| £825.00 |
|
Infrastructure engineer
| £600.00 |
|
| £725.00 |
|
| £825.00 |
|
| £825.00 |
|
| £1,100.00 |
|
Infrastructure operations engineer
| £600.00 |
|
| £725.00 |
|
| £825.00 |
|
| £825.00 |
|
| £1,100.00 |
|
Problem manager
| £725.00 |
|
| £825.00 |
|
Service desk manager
| £600.00 |
|
| £725.00 |
|
| £825.00 |
|
| £1,100.00 |
|
Service transition manager
| £600.00 |
|
| £600.00 |
|
| £725.00 |
|
| £825.00 |
|
Product and delivery roles
Business analyst
| £725.00 |
|
| £825.00 |
|
| £825.00 |
|
| £1,100.00 |
|
Delivery manager
| £600.00 |
|
| £725.00 |
|
| £825.00 |
|
| £1,100.00 |
|
Digital portfolio manager
| £600.00 |
|
| £725.00 |
|
| £825.00 |
|
| £1,100.00 |
|
Product manager
| £600.00 |
|
| £725.00 |
|
| £825.00 |
|
| £825.00 |
|
| £1,100.00 |
|
Programme delivery manager
| £825.00 |
|
Quality assurance testing (QAT) roles
Quality assurance testing (QAT) analyst
| £600.00 |
|
| £600.00 |
|
| £725.00 |
|
| £825.00 |
|
Test engineer
| £600.00 |
|
| £600.00 |
|
| £725.00 |
|
| £825.00 |
|
Test manager
| £725.00 |
|
| £825.00 |
|
Software development roles
Development operations (DevOps) engineer
| £600.00 |
|
| £725.00 |
|
| £825.00 |
|
| £825.00 |
|
| £825.00 |
|
| £825.00 |
|
| £1,100.00 |
|
| £1,100.00 |
|
Frontend developer
| £600.00 |
|
| £725.00 |
|
| £725.00 |
|
| £825.00 |
|
| £1,100.00 |
|
Software developer
| £600.00 |
|
| £725.00 |
|
| £725.00 |
|
| £825.00 |
|
| £825.00 |
|
| £825.00 |
|
| £1,100.00 |
|
| £1,100.00 |
|
User-centred design roles
Accessibility specialist
| £725.00 |
|
| £825.00 |
|
Content designer
| £600.00 |
|
| £600.00 |
|
| £725.00 |
|
| £825.00 |
|
| £825.00 |
|
| £1,100.00 |
|
Content strategist
| £725.00 |
|
Graphic designer
| £600.00 |
|
| £725.00 |
|
| £825.00 |
|
| £825.00 |
|
| £1,100.00 |
|
Interaction designer
| £600.00 |
|
| £725.00 |
|
| £825.00 |
|
| £825.00 |
|
| £1,100.00 |
|
Service designer
| £600.00 |
|
| £725.00 |
|
| £825.00 |
|
| £825.00 |
|
| £1,100.00 |
|
Technical writer
| £725.00 |
|
| £825.00 |
|
User researcher
| £600.00 |
|
| £725.00 |
|
| £825.00 |
|
| £825.00 |
|
| £1,100.00 |
|
Non-mandatory Standards and certifications
-
ISO/IEC 27001 certification
-
No
-
ISO 28000:2022 certification
-
No
-
ISO 9001 certification
-
No
-
Quality management systems (QMS)
-
No
-
CSA STAR certification
-
No
-
PCI certification
-
No
-
Cyber essentials
-
Yes
-
Please provide your Cyber Essentials Certificate Number
-
080561af-3109-4d58-8c86-ce86c20d6017
-
Cyber essentials plus
-
No
-
Cyber Essentials Alternative
-
In relation to the services you do not have a current and valid Cyber Essentials Plus certificate which has been awarded by one of the government approved Cyber Essentials accreditation bodies but you are working towards gaining it, and will be in a position to confirm that you have been awarded a current and valid Cyber Essentials Plus certificate by one of the government approved accreditation bodies within 12 months of the date of award.
-
Other security certifications
-
No
Social value
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Section B - Commitment for Future: Delivery
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-
Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.
Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority
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New or retained jobs on the contract workforce in the relevant area that meet the criteria set out in MAC 1b, 1c and 1d
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Providing opportunities for, and measuring and monitoring of, staff workforce conditions over time, including employee engagement, involvement in decision-making and satisfaction and adapting to any changes in the results, with clear processes for acting on issues identified
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Payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce
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Entitlement to sick pay for the contract workforce, with provision in place for any staff who do not meet the earnings threshold for statutory sick pay, payment of sick pay from day one of absence and payment of staff on the contract workforce who are off sick a replacement income of 100% of their usual earnings for as long as possible
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Understanding of in-work progression issues affecting the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
-
Measures to support in-work progression to help people in the contract workforce, to move into higher paid work by developing new skills relevant to the contract
-
Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
-
Understanding of the modern slavery risks and issues affecting the market, industry, sector or country (of origin or of source) relevant to the contract, and the workforce in the supplier’s own organisation and those of its key subcontractors
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Outline policies and practices to be applied to or put in place for the contract to mitigate and manage modern slavery risks, including: Pre-employment checks, recruitment practices. Workplace conditions, safeguarding plans and processes in place and regular monitoring with relevant groups considered, which may include sampling
-
Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.
Policy Outcome 2: Skills for growth: Supporting growth sectors and addressing skills gaps.
-
Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
-
Mission: Make Britain a clean energy superpower: To cut bills, create jobs and deliver security with cheaper, zero-carbon electricity by 2030, accelerating to net zero
Policy Outcome 4: Sustainable procurement practices: Reducing carbon footprints, minimising waste, and promoting the use of clean energy and green technologies.
-
Understanding of opportunities for additional environmental benefits delivery in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
-
Understanding of how to influence staff, suppliers, customers, communities and/or any other appropriate stakeholders through the delivery of the contract to support climate and nature protection and improvement
-
Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain
Policy Outcome 6: Employment and training: For those who face barriers to employment
-
Understanding of employment and skills issues, and of the skills and employment shortages of high growth sectors relating to the contract
-
Understanding of the issues affecting the representation of disabled people in the workforce in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
-
Inclusive and accessible recruitment practices, and retention-focused activities, including those provided in the Guide for line managers on recruiting, managing and developing people with a disability or health condition
-
Working conditions which promote an inclusive working environment and promote retention and progression
-
Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain
Policy Outcome 7: Creating a pipeline of opportunities: For the contract workforce, reducing barriers to entry for under-represented groups.
-
Understanding of issues relating to entering the contract workforce
-
Mission: Build an NHS fit for the future: That is there when people need it; with fewer lives lost to the biggest killers; in a fairer Britain, where everyone lives well for longer.
Policy Outcome 8: Increasing productivity through physical and mental wellbeing: In the supply chain and communities in the relevant area.
-
Understanding of issues relating to health and wellbeing, including physical and mental health, in the contract workforce
Service documents
Request an accessible format
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email the supplier at
tenders@k-int.co.uk.
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