BIZZDESIGN UK LTD.

Bizzdesign Support

Specialist services to support Bizzdesign software adoption and value realisation. SME resource(s) to augment your existing team on a burst or recurring basis. From setup and configuration support to enhanced modelling support services for your specific use-cases and requirements.

Features

• An 'operational' service to manage the organisation's architecture model.
• Baseline discovery & target modelling to support Enterprise Architecture initiatives.
• Leverages best practice (TOGAF, ArchiMate) to accelerate customer capability development.
• Creates ‘joined-up’ dataset views without significant changes to current procedures.
• Models all architecture domains, from service design to operation.
• Digitise architecture design documents and align with operational service architectures
• Produces coherent and consistent views of architecture for stakeholder communication.
• Provides data analysis and visualisation for dashboards, insights and analytics.
• Bizzdesign modelling tool expertise.
• Modelling software can be provided as part of the service.

Benefits

• Increase maturity of your architecture model and its governance processes.
• Increase understanding of architecture dependencies, helping to plan business change.
• Use cases including portfolio management, SIAM, baseline discovery, strategy planning.
• Increase architecture understanding through interactive reports, dashboards and websites.
• Supports digital transformation strategies, application portfolios and IT roadmaps.
• Integrate Microsoft Excel, Word, ServiceNow, SQL Databases, JIRA, Confluence, SharePoint.
• Improves knowledge sharing by capturing architecture consistently and publishing centrally.
• Increase governance control by embedding modelling tools with Architecture processes.
• Analytics dashboards enabling users to gain insight from architecture repositories.
• Enriches existing or quickly establishes a new Architecture Modelling capability.

£1,150 a unit

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at p.bouttell@bizzdesign.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

583538429558110

Contact

Paul Bouttell
07598 278279
p.bouttell@bizzdesign.com

Planning

• Planning service: Yes
• How the planning service works: As part of the services, we will work with you to plan your modelling activity and the best approach to achieve success.
• Planning service works with specific services: No

Training

• Training service provided: Yes
• How the training service works: Training can be included as part of the service.
• Training is tied to specific services: No

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: We can help with migration from other modelling software solutions to Bizzdesign as part of the service.
• Setup or migration service is for specific cloud services: No

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: Modelling quality assurance is included as part of the service.

Security testing

• Security services: Yes
• Security services type: Other
• Other security services:
  • Risk and security modelling services
  • Security architecture modelling services

Ongoing support

• Ongoing support service: Yes
• Types of service supported: Hosting or software provided by your organisation
• How the support service works: Our SaaS services include full support arrangements. Additional support services can be provided via this service if more dedicated arrangements are required.

Service scope

• Service constraints: None

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: Within 1 business day
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: WCAG 2.1 AA or EN 301 549
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Support levels: Support level is per the service terms and conditions document.

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Up to Security Clearance (SC)

Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: Brand Compliance B.V
• ISO/IEC 27001 accreditation date: 07/07/2021
• What the ISO/IEC 27001 doesn’t cover: The information security management system applies to all internal and external employees and includes product development, sales, marketing, service delivery, HR management, Business Operations (IT)
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: Yes
• Other security certifications: Yes
• Any other security certifications:
  • SOC2 Type 2
  • CSA CAIQ Questionnaire is available upon request

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  We will respond to any specific Buyer clarifications on Social Value as part of the G-Cloud buying process. The following statement reflects our overall position on this theme.; ; Bizzdesign is committed to minimizing our environmental impact and promoting sustainable ; practices. We strive to reduce our carbon emissions by switching from conventional to renewable energy sources and evaluating carbon offset strategies. We continually assess, monitor and report on our carbon footprint, sustainability and environmental impact, identifying areas for improvement and setting goals towards reducing our environmental/carbon footprint demonstrating our commitment to sustainability and our accountability. We assess our business operations and implement sustainability initiatives such as energy-efficient appliances, transportation alternatives, and waste diversion programs to reduce our environmental footprint. We strive to minimize waste, conserve resources, and promote sustainable practices in all our operations. We optimize resource use by reusing, reducing, and recycling. We evaluate investments for energy efficiency in order to proactively manage our overall energy consumption. We strive to adopt a paperless workflow, reducing our paper usage by digitizing as much as possible including electronic documentation, esignature and cloud-based storage solutions for information sharing. We encourage remote and home working options to employees and online meeting technology to reduce travel and associated environmental impact. Where business travel is necessary, our policies dictate the use of public transport by default and seek to use most appropriate resource for each customer to reduce distances travelled. We adopt recycling programs for office waste and reduce the use of single-use products in the office, encouraging the use of reusable options instead.. We use green cleaning products that are eco-friendly and free from harmful chemicals. We evaluate vendors for their commitment to sustainability, social responsibility and environmental practices and prioritize vendors who demonstrate commitment to best practice in line with our policies.

  Covid-19 recovery

  We will respond to any specific Buyer clarifications on Social Value as part of the G-Cloud buying process. The following statement reflects our overall position on this theme.; ; Our commitments to the other Social Value themes (Tackling economic inequality, Fighting climate change, Equal opportunity and Wellbeing) are equally applicable in the context of COVID-19 recovery. We refer the Buyer to our other responses accordingly.

  Tackling economic inequality

  We will respond to any specific Buyer clarifications on Social Value as part of the G-Cloud buying process. The following statement reflects our overall position on this theme.; ; We are committed to creating employment opportunities that are open to all, removing barriers from recruitment and increasing diversity within our workforce. We recognise cultural differences and believe diversity is a strength in our workforce. We promote a culture of respect, inclusion, and equality. Successful equality and inclusion initiatives demand a comprehensive strategy that involves every stakeholder. We are committed to providing equal opportunities to the disabled and other disadvantaged communities welcoming applicants from diverse walks of life as part of the recruitment process. All employees are trained and certified with relevant industry qualifications as part of our continual learning approach. We provide competitive compensation packages with fair remuneration, commensurate with the employee's qualifications and performance, and appropriate benefits. We support professional development and promote career progression, investing in training and mentoring to further enhance employee skills and career opportunities. We promote flexible working practices to ensure better work/life balance and flexibility. Regular forums ensure employees can engage with management about company culture, development opportunities, and growth paths. We create and evaluate company-wide diversity, equality, and inclusion. We celebrate the diversity and uniqueness of each employee. We offer accredited training courses as part of contract delivery, together with ongoing mentoring, to the Buyer to upskill their workforce and open career progression opportunities. Our delivery methods and software services are built around industry standards, reducing vendor lock-in and increasing supply chain capacity, resilience and overall competition. We ensure that all necessary cyber security accreditations are in place and we ensure our suppliers and partners maintain equivalent or better. We promote a culture of cyber security awareness, regularly briefing on responsibilities and obligations.

  Equal opportunity

  We will respond to any specific Buyer clarifications on Social Value as part of the G-Cloud buying process. The following statement reflects our overall position on this theme.; ; We recognise cultural differences and believe diversity is a strength in our workforce. We promote a culture of respect, inclusion, and equality. Successful inclusion initiatives demand a comprehensive strategy that involves every stakeholder. We are committed to creating employment opportunities that are open to all; removing barriers from recruitment and increasing diversity within our workforce. We recruit professionals and work closely with other SMEs across the UK. We provide competitive compensation packages with fair remuneration, commensurate with the employee's qualifications and performance, and appropriate benefits. We support professional development and promote career progression, investing in training and mentoring to further enhance employee skills and career opportunities. We promote flexible working practices and encourage our employees to adjust working hours to ensure better work/life balance and flexibility. We are committed to providing equal opportunities to the disabled and other disadvantaged communities. This includes across our workforce, partners, suppliers and customers. We will influence our network to promote equal opportunities and we will invest in training schemes that result in recognised qualifications. We develop regular forums where employees can engage with management about company culture, development opportunities, and growth paths. We create and evaluate company-wide diversity, equality, and inclusion. We evaluate initiatives that foster social equity. We celebrate diversity and the uniqueness of each employee. We encourage participation in community initiatives, voluntary activities and charitable causes that promote mental and physical wellbeing and support good causes.

  Wellbeing

  We will respond to any specific Buyer clarifications on Social Value as part of the G-Cloud buying process. The following statement reflects our overall position on this theme.; ; Bizzdesign fosters a safe, compassionate workplace environment. We promote a culture of respect, inclusion, and equality. Successful inclusion initiatives demand a comprehensive strategy that involves every stakeholder. We operate Human Resources policies that focus on employee welfare, including employee health and respect. These policies also include clear guidelines on how to prevent harassment, discrimination, and other unwanted behaviours in the workplace comprising Bizzdesign Code of Ethics and Business Conduct, Global Work From Home Policy, Bizzdesign Anti-Corruption and Anti-Bribery Policy, Disciplinary Policy and Procedures. We conduct regular surveys to understand employee needs and concerns, implement those suggestions where feasible. We provide competitive compensation packages with fair remuneration, commensurate with the employee's qualifications and performance, and appropriate benefits. We promote accountability for health and safety both in the workplace and through local benefits like that support employees. We promote flexible working practices and encourage our employees to adjust working hours to ensure better work/life balance. We cultivate a culture of open communication that encourages knowledge-sharing and mutual support. We develop regular forums where employees can engage with management about company culture, development opportunities, and growth paths. We create and evaluate company-wide diversity, equality, and inclusion. We evaluate initiatives that foster social equity. We celebrate diversity and the uniqueness of each employee. We encourage participation in community initiatives, voluntary activities and charitable causes that promote mental and physical wellbeing and support good causes.

Pricing

• Price: £1,150 a unit
• Discount for educational organisations: No

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at p.bouttell@bizzdesign.com. Tell them what format you need. It will help if you say what assistive technology you use.