CONCEPT CARE SOLUTIONS LIMITED

Google Hybrid Cloud & Application Modernisation

To deploy the Google Hybrid Cloud solution based on GKE Enterprise and modernise applications to be cloud native, we will collaborate with the Buyer’s team through discovery and assessment, architecture design, deployment, integration, security, monitoring and training needs to deliver a comprehensive solution, tailored to the Buyer’s needs and goals.

Features

• Assess workloads for suitability, readiness for migration to GKE Enterprise
• Setting up GKE Enterprise clusters, configuring networking, IAM, security controls
• Integration with existing on-premises infrastructure or cloud services
• Migration plans for workloads using best practices, GKE Enterprise tools
• Robust security measures are implemented: encryption, access controls, network segmentation
• Visibility into the performance, availability, health of GKE Enterprise clusters
• Enable the Buyer’s team on managing, operating GKE Enterprise effectively
• Implementing backup and disaster recovery solutions for GKE Enterprise
• Continuous monitoring and optimization of GKE Enterprise performance
• Providing ongoing support and training for GKE Enterprise operations

Benefits

• Integrate on-premises and cloud environments
• Enable a unified and cohesive managed infrastructure
• Scale resources dynamically and adapt to changing business demands
• Streamlined, simplified management, operations with centralised controls.
• Enhanced agility in managing applications across environments
• Improved resource utilization and cost efficiency with dynamic scaling.
• Centralized visibility and control for efficient monitoring and governance
• Seamless integration of hybrid cloud environments for enhanced flexibility
• Simplified operations leading to increased productivity and reduced complexity.
• Enhanced security posture through centralized controls.

£950 to £1,780 a unit a day

• Education pricing available

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at info@londonccs.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

585059279848644

Contact

Jackie Ngu
0208 731 5972
info@londonccs.com

Planning

• Planning service: Yes
• How the planning service works: Our service engagement is meticulously crafted to offer personalized guidance, expert perspectives, and active involvement to propel the Buyer's Google Cloud projects to success. Working closely with the Buyer, a Project Engagement Lead delves into the organization's objectives, evaluates existing IT infrastructure and applications, and charts a strategic course for hybrid cloud integration and application modernization. This process entails utilizing top-tier deployment practices, leveraging Google's product proficiency, conducting comprehensive assessments, outlining migration strategies, establishing robust security and compliance protocols, optimizing resource utilization, and delivering continuous support and direction across the project lifecycle.
• Planning service works with specific services: Yes
• Hosting or software services the planning service works with:
  • Hybrid cloud deployment with GKE Enterprise for modernized applications.
  • Application migration to cloud-native environments for enhanced performance.
  • Integration of on-premises infrastructure with Google Hybrid Cloud solutions.
  • Security-focused modernization of applications for robust protection measures.
  • Scalable infrastructure setup for dynamic resource allocation and flexibility.
  • Centralized monitoring tools for streamlined management and operational efficiency.
  • Customized application modernization strategies tailored to organizational needs.
  • Expert guidance on hybrid cloud adoption and application transformation processes.
  • Comprehensive assessment of IT infrastructure to optimize cloud deployment strategies.
  • Ongoing support and guidance for successful Google Hybrid Cloud implementation.

Training

• Training service provided: Yes
• How the training service works: We offer tailored training for Buyer's technical and business teams. Technical training emphasizes hands-on sessions to enhance understanding of enterprise cloud platform implementation, including topics like Landing Zone setup. Business training comprises workshops on change management during cloud adoption, addressing staff anxiety amid transitions. Our approach ensures technical teams gain practical skills for effective cloud deployment, while business teams learn strategies for successful cloud integration and organizational change. By providing specialized training for both technical and business aspects, we equip Buyer's teams with the knowledge and skills needed to navigate the complexities of Google Hybrid Cloud & Application Modernization seamlessly and drive successful outcomes.
• Training is tied to specific services: Yes
• Services the training service works with:
  • Hands-on technical training for enterprise cloud platform implementation.
  • Workshops on managing change during cloud adoption for business teams.
  • Customized training for Buyer's technical and business teams.
  • Practical sessions on Landing Zone setup for cloud platform understanding.
  • Tailored training for effective cloud deployment and integration strategies.
  • Change management workshops addressing staff anxiety in cloud transitions.
  • Business-focused workshops on successful cloud adoption and change management.
  • Hands-on training for technical teams on enterprise cloud platform implementation.
  • Customized workshops to manage organizational change during cloud adoption.
  • Training sessions covering practical skills for Google Hybrid Cloud deployment.

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: By seamlessly transitioning legacy applications to cloud-native technologies, we unlock enhanced agility, scalability, and innovation for your organization. Our approach combines best practice deployment methodologies, Google's product expertise, and hands-on engagement to assess your current IT landscape, define a roadmap for hybrid cloud adoption and application replatforming, and execute a smooth migration to Google Cloud Platform (GCP). This process includes modernizing applications with cloud-native architectures like containers and microservices, utilizing GCP's advanced services such as Kubernetes Engine (GKE) and GKE Enterprise (Anthos), optimizing resource utilization, strengthening security and compliance, and providing continuous support and training for a successful transition.
• Setup or migration service is for specific cloud services: Yes
• List of supported services:
  • Application modernization with Google Cloud's cutting-edge technologies.
  • Seamless migration to Google Cloud Platform for enhanced performance.
  • Integration of legacy applications with modern cloud-native solutions.
  • Hybrid cloud adoption strategies tailored to organizational requirements.
  • Expert guidance on application replatforming and modernization processes.
  • Utilizing Google's advanced services like Kubernetes Engine for modernization.
  • Optimizing resource utilization and scalability for improved operational efficiency.
  • Strengthening security measures with Google's robust security and compliance tools.
  • Continuous support and training for a successful transition to cloud.
  • Leveraging GCP's features for agility, scalability, and innovation in applications.

Quality assurance and performance testing

• Quality assurance and performance testing service: No

Security testing

• Security services: No

Ongoing support

• Ongoing support service: Yes
• Types of service supported:
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
• How the support service works: Our Google Cloud support engagement is based on an agreed scope with the Buyer for 9x5 support mode, addressing the Buyer's specific operational needs. The cost structure is based on the services deployed, ensuring transparent and cost-effective support arrangements. Our support service includes both preventative and corrective components to proactively manage and resolve issues within your Google Cloud infrastructure. The preventative component comprises periodic maintenance, monthly reporting, and continuous infrastructure improvement to optimise performance, reliability, and security. In the event of issues or problems, our support procedure follows a structured approach: (1) we verify the issue and escalate it to Google support team for further analysis and resolution. (2) we communicate the proposed solution to you, working collaboratively to restore any service disruptions or data loss with the assistance of engineers assigned to your project. (3) we provide a detailed closeout report outlining the actions taken to address the issue. Our goal is to ensure smooth operations, minimise downtime, and maximise the value of your Google Cloud investment through proactive support and rapid issue resolution.

Service scope

• Service constraints: We work with authorised resellers of Google Cloud services and solutions, providing expert guidance with services designed to ensure seamless integration and optimal utilisation of Google Cloud technologies, adhering strictly to the Google Cloud Platform Terms of Service. Clients must comply with the Google Cloud terms of use as detailed at https://cloud.google.com/terms. Our services encompasses a wide range of services, from initial setup and configuration to ongoing maintenance and troubleshooting. Available during standard business hours, we strive to offer flexible and responsive assistance to meet the Buyer's unique needs.

User support

• Email or online ticketing support: Yes, at extra cost
• Support response times: Response time are based on support package and agreed Service Level Agreements (SLAs).
• User can manage status and priority of support tickets: No
• Phone support: No
• Web chat support: No
• Support levels: Not Applicable (N/A).

Resellers

• Supplier type: Reseller providing extra support
• Organisation whose services are being resold: Google Cloud

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Up to Baseline Personnel Security Standard (BPSS)

Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: No
• Other security certifications: No

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  Our Gcloud service leverages Google's cutting-edge data centres, renowned for their exceptional energy efficiency—consuming 50% less energy than typical enterprise data centres. These facilities are at the forefront of sustainable operation, consistently enhancing their efficiency through advanced machine learning technologies. This commitment to innovation not only optimizes performance but also significantly reduces our environmental footprint.; ; In our quest to minimize carbon emissions, we prioritize virtual client interactions, utilizing reliable video conferencing tools like Google Meet. This approach substantially decreases the need for travel, cutting down on transportation-related energy use and contributing to our sustainability goals.; ; Moreover, we are conscientious in selecting suppliers who share our environmental ethos. This ensures that every aspect of our service, from the ground up, aligns with our commitment to sustainability and environmental responsibility. Through these measures, we aim to not only deliver superior cloud services but also to drive positive environmental change.

  Covid-19 recovery

  In response to the unprecedented challenges presented by Covid-19, our Covid-19 recovery strategy is deeply committed to fostering a resilient and inclusive recovery. Recognizing the profound impact of the pandemic on the global workforce, we are dedicated to supporting those displaced or adversely affected, facilitating their return to the workforce with comprehensive support and retraining programs. Our initiative is not just about recovery; it's about reinvention and resilience, equipping individuals with the skills and knowledge needed to thrive in a post-pandemic world.; ; We understand that the pandemic has accelerated the shift towards digital platforms and cloud technology, transforming the way businesses operate. In light of this, our approach focuses on collaborating with clients who have been significantly impacted by Covid-19, guiding them through the transition to more flexible, cloud-based working environments. By leveraging cloud technology, we aim to introduce new ways of working that are not only efficient but also adaptable to future challenges.; ; Our strategy encompasses a broad spectrum of support, ranging from technical training in cloud-based tools and services to advisory services on digital transformation strategies. This comprehensive support system is designed to empower businesses, enabling them to harness the full potential of cloud technology to optimize operations, enhance flexibility, and ensure business continuity.; ; Moreover, we are committed to promoting digital inclusivity, ensuring that businesses of all sizes, particularly small and medium-sized enterprises that have been disproportionately affected, have access to the resources and support they need to navigate the post-pandemic landscape. By fostering a culture of innovation and resilience, we aim to not only aid in the recovery from Covid-19 but also lay the groundwork for a more robust, sustainable future.; ; Our Covid-19 recovery strategy is centered around support, retraining, and the innovative use of cloud technology to facilitate a stronger, more resilient return to the workforce.

  Tackling economic inequality

  Our commitment to tackling economic inequality is at the core of our operational ethos. Recognizing the profound impact that inclusive employment and training opportunities can have on individuals and communities, we are dedicated to creating pathways for those who are most marginalized. By integrating apprentices, students, work experience students, and potential employees from socioeconomically deprived areas into our workforce, we not only aim to bridge the gap in employment opportunities but also enrich our team with a diverse range of perspectives and skills. These individuals will work alongside seasoned professionals, gaining invaluable hands-on experience and mentorship.; ; Furthermore, our pledge to ensure equal pay reflects our deep-seated belief in fairness and equity. Discrimination has no place in our organization, and we are committed to remunerating all our employees equally, irrespective of gender, race, or ethnicity. This policy of equal pay is a testament to our dedication to fostering a culture of inclusivity and respect.; ; In addition, our strategy to support and collaborate with a wide array of suppliers—including new businesses, entrepreneurs, startups, SMEs, mutuals, and VCSEs—demonstrates our commitment to stimulating economic growth and innovation across diverse sectors. By doing so, we not only contribute to the economic vitality of our community but also ensure that our supply chain reflects the diversity and dynamism of the marketplace.; ; Cybersecurity is another critical aspect of our approach. We understand that the integrity of our supply chain is paramount, especially in today’s digital age. By proactively identifying and managing cybersecurity risks, we safeguard not only our operations but also those of our partners and clients, ensuring a secure and resilient business ecosystem.; ; By fostering an inclusive workplace, championing equal pay, supporting diverse suppliers, and ensuring a secure supply chain, we are laying the groundwork for a more equitable and prosperous future.

  Equal opportunity

  Our commitment to equal opportunity is foundational to the ethos of our service provision. We firmly believe that a diverse workforce is not just a moral imperative but also a strategic asset, driving innovation and reflecting the diverse needs of the communities we serve. To this end, we pledge to uphold a fair and transparent recruitment process that actively eliminates bias and ensures equality of opportunity for all candidates, irrespective of gender, race, or geographical location.; ; Understanding the historical and systemic barriers that have limited access for certain groups, we are particularly focused on enhancing the representation of disabled individuals within our team. Recognizing the unique challenges faced by disabled people in the workforce, we are committed to not just accommodating but actively supporting their career development. This includes offering tailored training programs designed to develop new skills, adapt existing ones, and leverage assistive technologies that empower them to excel in their roles.; ; Beyond training, we aim to foster an inclusive workplace culture that values and respects diversity in all its forms. This includes implementing supportive policies and practices that accommodate the needs of disabled employees, ensuring they have the resources and support necessary to thrive. Our approach is holistic, focusing not only on recruitment but also on retention, advancement, and the promotion of an inclusive work environment.; ; Moreover, we recognize that true equality of opportunity extends beyond our immediate team. Thus, we are dedicated to influencing our broader industry and supply chain, advocating for inclusive practices and supporting other organizations in their efforts to embrace diversity.; ; In sum, our commitment to equal opportunity is unwavering. Through deliberate actions and ongoing efforts to enhance diversity and inclusion, we aim to set a standard for fairness and equity in the workplace, contributing to a more inclusive and equitable society.

  Wellbeing

  At the heart of our organization lies a deep-seated commitment to the wellbeing of our staff, recognizing that their health and happiness are crucial to our collective success. To this end, we have instituted a comprehensive approach to ensure their wellbeing, encompassing various strategies designed to foster a supportive and flexible work environment.; ; We prioritize flexible work arrangements for all staff members, understanding that a healthy work-life balance is essential for minimizing stress and enhancing overall satisfaction. This flexibility allows our team to tailor their work schedules to fit their personal needs and responsibilities, promoting a more harmonious balance between professional and personal life.; ; Leveraging state-of-the-art communication and collaboration tools, we facilitate seamless interactions within teams. This fosters a culture of open communication and collaboration, crucial for bolstering employee morale and fostering a sense of belonging and community.; ; Furthermore, our reliance on advanced Cloud technology underscores our commitment to the privacy and security of both client and employee data. This not only ensures compliance with data protection regulations but also enhances trust and confidence among our staff and clients, contributing positively to their morale.; ; We also place a strong emphasis on mental health support, implementing wellness programs that address the physical, emotional, and mental health needs of our employees. These programs range from stress management workshops to fitness challenges and health screenings, all aimed at promoting a holistic approach to wellbeing.; ; In addition, we offer extensive training and skill development opportunities, enabling our staff to grow professionally and personally. This not only aids in their career progression but also contributes to their sense of achievement and fulfillment.; ; By adopting these multifaceted strategies, we are dedicated to creating a workplace that values and nurtures the wellbeing of every team member, ensuring a positive, supportive, and enriching environment for all.

Pricing

• Price: £950 to £1,780 a unit a day
• Discount for educational organisations: Yes

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at info@londonccs.com. Tell them what format you need. It will help if you say what assistive technology you use.