LOOMERY LIMITED
Maintaining a live environment
We ensure digital products are stable, secure, and continuously improving. We embed cross-disciplinary support to manage live services through incident handling, root-cause analysis, proactive monitoring, and trend reporting. Our approach supports resilience, performance and knowledge transfer, helping internal teams build capability and reduce the frequency and impact of service issues.
Features
- Embedded support across product, platform and engineering functions
- Triage and prioritisation of live incidents
- Root cause analysis with trend and impact reporting
- Facilitation of retrospectives, post-mortems and continuous improvement processes
- Support model definition and rollout support
- Monitoring setup and service alerting optimisation
- Platform reviews and in-depth technical health checks
- Documentation and establishment of knowledge management practices
- Release management and coaching on continuous deployment best practices
- Upskilling and handover to internal operations teams
Benefits
- Keeps live services stable, secure and supported
- Reduces disruption through rapid issue response workflows
- Prevents repeat outages with a strong focus on continuous improvement
- Enables ongoing iteration based on learnings and feedback
- Provides seamless support across product and technical domains
- Flags issues early with proactive monitoring and alerting
- Strengthens quality through regular audits and reviews
- Increases continuity via shared documentation standards
- Reduces release risks by embedding modern deployment best practices
- Builds internal capability to manage and evolve services
Architecture roles
Business architect
| £900.00 |
|
| £1,250.00 |
|
Data architect
| £900.00 |
£450.00 |
| £1,150.00 |
£525.00 |
| £1,500.00 |
|
Enterprise architect
| £900.00 |
£450.00 |
| £1,150.00 |
£525.00 |
| £1,350.00 |
£600.00 |
| £1,500.00 |
|
Solution architect
| £900.00 |
£450.00 |
| £1,150.00 |
£525.00 |
| £1,350.00 |
£600.00 |
| £1,500.00 |
|
Technical architect
| £900.00 |
£450.00 |
| £1,150.00 |
£525.00 |
| £1,350.00 |
£600.00 |
| £1,500.00 |
|
Chief digital and data roles
Chief data officer
| £1,500.00 |
|
Chief information security officer
| £1,500.00 |
|
Chief technology officer
| £1,500.00 |
|
Data roles
Data engineer
| £900.00 |
£450.00 |
| £1,150.00 |
£525.00 |
| £1,350.00 |
£600.00 |
| £1,500.00 |
|
Product and delivery roles
Business analyst
| £900.00 |
|
| £1,150.00 |
|
| £1,350.00 |
|
| £1,500.00 |
|
Delivery manager
| £900.00 |
|
| £1,150.00 |
|
| £1,500.00 |
|
Digital portfolio manager
| £900.00 |
|
| £1,150.00 |
|
| £1,500.00 |
|
Product manager
| £900.00 |
|
| £1,150.00 |
|
| £1,350.00 |
|
| £1,500.00 |
|
Programme delivery manager
| £1,150.00 |
|
Quality assurance testing (QAT) roles
Quality assurance testing (QAT) analyst
| £800.00 |
|
| £800.00 |
|
| £900.00 |
|
| £1,000.00 |
|
Test engineer
| £800.00 |
|
| £800.00 |
|
| £900.00 |
|
| £1,000.00 |
|
Test manager
| £900.00 |
|
| £1,500.00 |
|
Software development roles
Development operations (DevOps) engineer
| £900.00 |
£450.00 |
| £1,150.00 |
£525.00 |
| £1,350.00 |
|
| £1,350.00 |
£600.00 |
| £1,350.00 |
|
| £1,500.00 |
|
| £1,500.00 |
|
Frontend developer
| £900.00 |
£450.00 |
| £1,150.00 |
£525.00 |
| £1,350.00 |
£600.00 |
| £1,500.00 |
|
Software developer
| £900.00 |
£450.00 |
| £1,150.00 |
£525.00 |
| £1,150.00 |
£525.00 |
| £1,350.00 |
£600.00 |
| £1,350.00 |
£600.00 |
| £1,500.00 |
|
| £1,500.00 |
|
User-centred design roles
Accessibility specialist
| £900.00 |
|
| £1,150.00 |
|
| £1,500.00 |
|
Content designer
| £800.00 |
|
| £900.00 |
|
| £1,000.00 |
|
| £1,500.00 |
|
Content strategist
| £1,150.00 |
|
Graphic designer
| £900.00 |
|
| £1,150.00 |
|
| £1,350.00 |
|
| £1,500.00 |
|
Interaction designer
| £900.00 |
|
| £1,150.00 |
|
| £1,350.00 |
|
| £1,500.00 |
|
Service designer
| £900.00 |
|
| £1,150.00 |
|
| £1,350.00 |
|
| £1,500.00 |
|
User researcher
| £900.00 |
|
| £1,150.00 |
|
| £1,350.00 |
|
| £1,500.00 |
|
Non-mandatory Standards and certifications
-
ISO/IEC 27001 certification
-
No
-
ISO 28000:2022 certification
-
No
-
ISO 9001 certification
-
No
-
Quality management systems (QMS)
-
No
-
CSA STAR certification
-
No
-
PCI certification
-
No
-
Cyber essentials
-
Yes
-
Please provide your Cyber Essentials Certificate Number
-
173616d0-9875-411b-8b82-357da69f6d98
-
Cyber essentials plus
-
No
-
Cyber Essentials Alternative
-
None of the criteria
-
Other security certifications
-
No
Social value
-
Section B - Commitment for Future: Delivery
-
-
Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.
Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority
-
New or retained jobs on the contract workforce in the relevant area that meet the criteria set out in MAC 1b, 1c and 1d
-
Providing opportunities for, and measuring and monitoring of, staff workforce conditions over time, including employee engagement, involvement in decision-making and satisfaction and adapting to any changes in the results, with clear processes for acting on issues identified
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Payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce
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Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.
Policy Outcome 2: Skills for growth: Supporting growth sectors and addressing skills gaps.
-
Understanding of employment and relevant skills issues, and of the education and training issues relating to the contract. Illustrative examples: demographics, skills shortages, new opportunities in high growth sectors, geographic/local community and skills/employment challenges
-
Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.
Policy Outcome 3: Resilient, innovative and flexible supply chains: Support economic growth through enabling resilient businesses, opportunities for small businesses and voluntary, community and social enterprises
-
Activities to identify opportunities to open up sub-contracts under the prime contract to a diverse range of businesses, including new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
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Mission: Make Britain a clean energy superpower: To cut bills, create jobs and deliver security with cheaper, zero-carbon electricity by 2030, accelerating to net zero
Policy Outcome 4: Sustainable procurement practices: Reducing carbon footprints, minimising waste, and promoting the use of clean energy and green technologies.
-
Understanding of opportunities for additional environmental benefits delivery in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
-
Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain
Policy Outcome 6: Employment and training: For those who face barriers to employment
-
Understanding of the issues affecting inequality in employment, skills and pay in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors. Measures to tackle inequality in employment, skills and pay in the contract workforce
-
Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain
Policy Outcome 7: Creating a pipeline of opportunities: For the contract workforce, reducing barriers to entry for under-represented groups.
-
Understanding of issues relating to entering the contract workforce
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Mission: Build an NHS fit for the future: That is there when people need it; with fewer lives lost to the biggest killers; in a fairer Britain, where everyone lives well for longer.
Policy Outcome 8: Increasing productivity through physical and mental wellbeing: In the supply chain and communities in the relevant area.
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Inclusive and accessible recruitment practices, development practices and retention policies that support-focused activities including those provided in the Guide for line managers on recruiting, managing and developing which support people with a disability or health condition
Service documents
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