HCL TECHNOLOGIES UK LIMITED
HCLTech AI Operations, Robotic Process Automation (RPA) Intelligent Automation
HCLTech offers an intelligent runbook automation solution allowing enterprises to resolve common/recurring issues faster, without human intervention. At the core, we leverage our in-house and award-winning product, DRYiCE iAutomate, along with other industry leading solutions. Our solution makes use of Machine Learning, Natural Language Processing techniques, AI Operations and RPA.
Features
- Machine Learning and Natural Language Processing enabled Hyper-Automation
- Algorithm-driven identification of automation candidates
- Automation diversity, including incidents, events service and change request tasks
- Reusable, configurable and customisable out-of-the-box runbook repository
- Aggregates data from multiple sources and builds unified knowledge base
- AI Operations and Robotic Process Automation (RPA)
- Supervised learning capability driven by human feedback
- Enterprise grade security and rich integration ecosystem with pre-built adapters
- Process automation on Power Automate, UiPath, Automation Anywhere, Blue Prism
Benefits
- Upto 60% reduction in manual effort in resolving redundant tasks
- Automate up to 30% of IT tasks
- Reduce escalations/Service Level Agreement breaches by up to 20%
- Rapid implementation powered by out-of-the-box automation repository
- Avoid operational risks and ensure compliance by avoiding critical outages
- Greater business agility with optimum standardisation
- Improve performance and availability of systems and services
- Improve collaboration and employee productivity
- Process automation on Power Automate, UiPath, Automation Anywhere, Blue Prism
Government Digital and Data Roles
Business architect
| £760.00 |
£450.00 |
| £900.00 |
£550.00 |
| £1,050.00 |
£550.00 |
| £1,150.00 |
£650.00 |
Data architect
| £1,250.00 |
£550.00 |
| £1,350.00 |
£650.00 |
| £2,050.00 |
£1,450.00 |
Enterprise architect
| £1,450.00 |
£750.00 |
| £1,550.00 |
£1,150.00 |
| £1,750.00 |
£1,250.00 |
| £1,850.00 |
£1,350.00 |
Network architect
| £900.00 |
£550.00 |
| £1,050.00 |
£650.00 |
| £1,150.00 |
£750.00 |
Security architect
| £1,250.00 |
£650.00 |
| £1,350.00 |
£750.00 |
| £1,550.00 |
£850.00 |
Solution architect
| £900.00 |
£550.00 |
| £1,050.00 |
£650.00 |
| £1,150.00 |
£750.00 |
| £1,250.00 |
£850.00 |
| £1,350.00 |
£1,050.00 |
Technical architect
| £900.00 |
£550.00 |
| £1,050.00 |
£650.00 |
| £1,150.00 |
£650.00 |
| £1,250.00 |
£750.00 |
| £1,450.00 |
£850.00 |
Chief data officer
| £2,050.00 |
£1,450.00 |
Chief information security officer
| £2,050.00 |
£1,450.00 |
Chief technology officer
| £2,050.00 |
£1,450.00 |
Cyber security audit and assurance
| £1,050.00 |
£550.00 |
| £1,250.00 |
£650.00 |
Cyber security governance and risk management
| £900.00 |
£550.00 |
| £1,050.00 |
£650.00 |
| £1,250.00 |
£650.00 |
Cyber security monitoring
| £800.00 |
£450.00 |
| £1,050.00 |
£650.00 |
| £1,250.00 |
£700.00 |
Cyber security incident response
| £900.00 |
£550.00 |
| £1,050.00 |
£650.00 |
| £1,250.00 |
£700.00 |
Cyber security vulnerability management
| £900.00 |
£550.00 |
| £1,050.00 |
£650.00 |
| £1,250.00 |
£700.00 |
Cyber security digital forensics
| £900.00 |
|
| £1,050.00 |
£650.00 |
| £1,250.00 |
£700.00 |
Cyber security testing
| £900.00 |
£550.00 |
| £1,050.00 |
£650.00 |
| £1,250.00 |
£700.00 |
Cyber security secure design
| £900.00 |
£550.00 |
| £1,050.00 |
£650.00 |
| £1,250.00 |
£700.00 |
Analytics engineer
| £750.00 |
£450.00 |
| £900.00 |
£600.00 |
| £1,050.00 |
£650.00 |
| £1,250.00 |
£700.00 |
| £1,850.00 |
£1,350.00 |
Data analyst
| £900.00 |
£550.00 |
| £1,050.00 |
£550.00 |
| £1,250.00 |
£650.00 |
| £1,450.00 |
£750.00 |
Data engineer
| £900.00 |
£600.00 |
| £1,050.00 |
£650.00 |
| £1,250.00 |
£700.00 |
| £1,850.00 |
£1,350.00 |
Data ethicist
| £1,250.00 |
£650.00 |
| £1,850.00 |
£1,350.00 |
Data governance manager
| £1,050.00 |
£550.00 |
| £1,250.00 |
£650.00 |
| £1,850.00 |
£1,350.00 |
Data scientist
| £900.00 |
£550.00 |
| £1,050.00 |
£550.00 |
| £1,250.00 |
£650.00 |
| £1,450.00 |
£750.00 |
| £1,250.00 |
£650.00 |
| £1,850.00 |
£1,650.00 |
Machine learning engineer
| £1,050.00 |
£650.00 |
| £1,250.00 |
£700.00 |
Performance analyst
| £850.00 |
£450.00 |
| £1,050.00 |
£650.00 |
| £1,150.00 |
£700.00 |
| £1,250.00 |
£750.00 |
| £1,850.00 |
£1,350.00 |
Application operations engineer
| £550.00 |
£350.00 |
| £650.00 |
£350.00 |
| £750.00 |
£350.00 |
| £850.00 |
£650.00 |
| £950.00 |
£650.00 |
Business relationship manager
| £1,050.00 |
£650.00 |
| £1,150.00 |
£750.00 |
| £1,250.00 |
£750.00 |
Change and release manager
| £750.00 |
£350.00 |
| £850.00 |
£450.00 |
| £950.00 |
£550.00 |
Command and control centre manager
| £750.00 |
£450.00 |
| £850.00 |
£400.00 |
| £950.00 |
£650.00 |
| £1,850.00 |
£1,350.00 |
End user computing engineer
| £850.00 |
£400.00 |
| £950.00 |
£550.00 |
| £1,050.00 |
£550.00 |
| £1,150.00 |
£600.00 |
| £1,250.00 |
£650.00 |
IT service manager
| £850.00 |
£400.00 |
| £950.00 |
£550.00 |
| £1,050.00 |
£550.00 |
| £1,550.00 |
£1,350.00 |
Incident manager
| £850.00 |
£650.00 |
| £950.00 |
£550.00 |
Infrastructure engineer
| £550.00 |
£350.00 |
| £650.00 |
£350.00 |
| £750.00 |
£450.00 |
| £850.00 |
£450.00 |
| £950.00 |
£550.00 |
Infrastructure operations engineer
| £550.00 |
£350.00 |
| £650.00 |
£550.00 |
| £750.00 |
£450.00 |
| £850.00 |
£450.00 |
| £950.00 |
£650.00 |
Problem manager
| £550.00 |
£350.00 |
| £650.00 |
£400.00 |
Service desk manager
| £750.00 |
£350.00 |
| £850.00 |
£450.00 |
| £950.00 |
£550.00 |
| £1,550.00 |
£1,350.00 |
Service transition manager
| £850.00 |
£450.00 |
| £950.00 |
£550.00 |
| £1,050.00 |
£550.00 |
| £1,250.00 |
£650.00 |
Business analyst
| £800.00 |
£450.00 |
| £1,050.00 |
£600.00 |
| £1,250.00 |
£650.00 |
| £1,850.00 |
£1,350.00 |
| £1,250.00 |
£1,050.00 |
| £1,550.00 |
£1,150.00 |
Delivery manager
| £850.00 |
£550.00 |
| £1,050.00 |
£600.00 |
| £1,250.00 |
£650.00 |
| £1,550.00 |
£1,150.00 |
Digital portfolio manager
| £850.00 |
£550.00 |
| £1,050.00 |
£600.00 |
| £1,250.00 |
£1,050.00 |
| £1,550.00 |
£1,150.00 |
Product manager
| £850.00 |
£550.00 |
| £1,050.00 |
£600.00 |
| £1,250.00 |
£1,050.00 |
| £1,450.00 |
£1,050.00 |
| £1,650.00 |
£1,200.00 |
Programme delivery manager
| £1,850.00 |
£1,350.00 |
Service owner
| £2,050.00 |
£1,450.00 |
Quality assurance testing (QAT) analyst
| £750.00 |
£300.00 |
| £800.00 |
£450.00 |
| £850.00 |
£450.00 |
| £900.00 |
£600.00 |
Test engineer
| £550.00 |
£350.00 |
| £650.00 |
£350.00 |
| £750.00 |
£350.00 |
| £850.00 |
£600.00 |
Test manager
| £1,050.00 |
£650.00 |
| £1,550.00 |
£1,150.00 |
Development operations (DevOps) engineer
| £550.00 |
£350.00 |
| £650.00 |
£350.00 |
| £750.00 |
£400.00 |
| £850.00 |
£400.00 |
| £1,050.00 |
£550.00 |
| £1,150.00 |
£600.00 |
| £1,250.00 |
£600.00 |
| £1,400.00 |
£650.00 |
| £1,550.00 |
£1,150.00 |
Frontend developer
| £550.00 |
£350.00 |
| £550.00 |
£350.00 |
| £550.00 |
£350.00 |
| £650.00 |
£350.00 |
| £750.00 |
£400.00 |
| £1,550.00 |
£1,150.00 |
Software developer
| £550.00 |
£350.00 |
| £550.00 |
£350.00 |
| £650.00 |
£400.00 |
| £750.00 |
£450.00 |
| £850.00 |
£550.00 |
| £1,050.00 |
£550.00 |
| £1,150.00 |
£650.00 |
| £1,250.00 |
£650.00 |
| £1,550.00 |
£1,150.00 |
Accessibility specialist
| £1,250.00 |
£650.00 |
| £1,450.00 |
£550.00 |
| £1,550.00 |
£1,150.00 |
| £1,850.00 |
£1,350.00 |
Content designer
| £850.00 |
£450.00 |
| £1,050.00 |
£650.00 |
| £1,150.00 |
£650.00 |
| £1,250.00 |
£700.00 |
| £1,550.00 |
£1,150.00 |
| £1,850.00 |
£1,350.00 |
Content strategist
| £1,950.00 |
£1,450.00 |
Graphic designer
| £850.00 |
£700.00 |
| £1,050.00 |
£650.00 |
| £1,150.00 |
£650.00 |
| £1,250.00 |
£700.00 |
| £1,550.00 |
£1,150.00 |
| £1,850.00 |
£1,350.00 |
Interaction designer
| £850.00 |
£450.00 |
| £1,050.00 |
£650.00 |
| £1,150.00 |
£650.00 |
| £1,250.00 |
£750.00 |
| £1,550.00 |
£1,150.00 |
| £1,850.00 |
£1,350.00 |
Service designer
| £850.00 |
£450.00 |
| £1,050.00 |
£550.00 |
| £1,150.00 |
£650.00 |
| £1,250.00 |
£750.00 |
| £1,450.00 |
£850.00 |
| £1,550.00 |
£1,150.00 |
Technical writer
| £850.00 |
£350.00 |
| £1,050.00 |
£550.00 |
User researcher
| £1,050.00 |
£550.00 |
| £1,150.00 |
£550.00 |
| £1,250.00 |
£650.00 |
| £1,450.00 |
£650.00 |
| £1,550.00 |
£1,150.00 |
| £1,850.00 |
£1,350.00 |
Standards and certifications
-
ISO/IEC 27001 certification
-
Yes
-
ISO/IEC 27001 accredited by
-
Bureau Veritas
-
ISO/IEC 27001 accreditation date
-
Thursday 25 May 2023
-
What the ISO/IEC 27001 doesn’t cover
-
Not applicable
-
ISO 28000:2022 certification
-
No
-
ISO 9001 certification
-
Yes
-
ISO 9001 certification accredited by
-
Intertek
-
ISO 9001 accreditation date
-
Tuesday 1 August 2023
-
What the ISO 9001 doesn’t cover
-
Not applicable
-
Quality management systems (QMS)
-
Yes
-
CSA STAR certification
-
No
-
PCI certification
-
No
-
Cyber essentials
-
Yes
-
Cyber Essentials Certificate Number
-
Provided
-
Cyber essentials plus
-
No
-
Cyber Essentials Alternative
-
In relation to the services you do not have a current and valid Cyber Essentials Plus certificate which has been awarded by one of the government approved Cyber Essentials accreditation bodies but you are working towards gaining it, and will be in a position to confirm that you have been awarded a current and valid Cyber Essentials Plus certificate by one of the government approved accreditation bodies within 12 months of the date of award.
-
Other security certifications
-
Yes
-
Any other security certifications
-
Business Continuity
Social value
-
Mission: Build an NHS fit for the future
-
That is there when people need it; with fewer lives lost to the biggest killers; in a fairer Britain, where everyone lives well for longer.
Policy Outcome 8: Increasing productivity through physical and mental wellbeing: In the supply chain and communities in the relevant area.
-
Understanding of issues relating to health and wellbeing, including physical and mental health, in the contract workforce
-
Understanding barriers to access to health and social care services or employment opportunities e.g. digital inclusion
-
Inclusive and accessible recruitment practices, development practices and retention policies that support-focused activities including those provided in the Guide for line managers on recruiting, managing and developing which support people with a disability or health condition
-
Actions to invest in the physical and mental health and wellbeing of the contract workforce
Service documents
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