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Syniad IT

Service Integration & Management (SIAM) design workshop

Our SIAM workshop provides organisations an opportunity to reach consensus on design principles, adoption approach, process and organisation design and tooling strategy. Offered as a half day or one day workshop, it aims to bring together key stakeholders to address common SIAM implementation challenges

Features

  • Define design principles of the SIAM Operating Model
  • Assessment of the current status
  • Help defining tool selection requirements and choosing a vendor
  • Help defining functional requirements
  • Help defining underpinning processes
  • Help developing an IT operating model
  • Help developing reporting and monitoring frameworks
  • Development of a target operating model
  • Development of transition plans

Benefits

  • Reduces deployment time
  • Reduces risk of budget overrun
  • Ensures that the tooling meets the needs of the organisation
  • Ensures that the organisation's ITSM teams are organised effectively
  • Ensures that the organisation's ITSM processes operate optimally
  • Ensures that the target operating model operates effectively
  • Ensure consensus amongst all stakeholders
  • Leverages considerable experience in implementing SIAM operating models

Pricing

£5,000 to £250,000 a unit a year

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at steve@syniadITsolutions.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

5 8 8 4 1 9 3 0 4 1 9 2 7 8 8

Contact

Syniad IT Steve Morgan
Telephone: 020 3143 3492
Email: steve@syniadITsolutions.co.uk

Planning

Planning service
Yes
How the planning service works
We help organisations:
-- Define their Target Operating Model
-- Define their future state process model
-- Define their tooling strategy and approach
-- Define their migration and transition strategy
Planning service works with specific services
No

Training

Training service provided
No

Setup and migration

Setup or migration service available
Yes
How the setup or migration service works
We help organisations:
- understand their existing data model
- define future state data models
- define strategies to move data between systems
- define cutover / migration approaches
- manage systems integration teams
- produce communications and training material for affected users
Setup or migration service is for specific cloud services
No

Quality assurance and performance testing

Quality assurance and performance testing service
No

Security testing

Security services
No

Ongoing support

Ongoing support service
No

Service scope

Service constraints
None

User support

Email or online ticketing support
No
Phone support
No
Web chat support
No
Support levels
We don't provide support

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Conforms to BS7858:2019
Government security clearance
Up to Security Clearance (SC)

Standards and certifications

ISO/IEC 27001 certification
No
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
No
Cyber essentials plus
No
Other security certifications
No

Social Value

Social Value

Social Value

Wellbeing

Wellbeing

Collaborative solution development in workshops such as this provide individuals with feeling of involvement and worth, from their involvement. This subsequently reduces stress and anxiety relating to organisational / business change.

Pricing

Price
£5,000 to £250,000 a unit a year
Discount for educational organisations
No

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at steve@syniadITsolutions.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.