Scrumconnect

Beta Services

Alpha Services streamline the early stages of product development by focusing on user validation and iterative testing. We leverage agile methodologies to refine prototypes rapidly, ensuring product-market fit and accelerating the journey from concept to market-ready solutions.

Features

• Broad user testing refines product market fit.
• Integrates market analysis for strategic feature placement.
• Manages feedback efficiently, enhancing product functionality.
• Utilizes agile for quick, responsive product iterations.
• Ensures product compliance with regulatory and market standards.
• Prepares product for scalability and high user loads.
• Fine-tunes user interface for optimal user experience.
• Supports initial public rollout and post-launch adjustments.
• Optimizes product features for specific market segments.
• Enhances overall product stability and performance pre-launch.

Benefits

• Ensures product aligns perfectly with market and user needs.
• Significantly shortens product's time from development to launch.
• Improves product quality through feedback and agile refinement
• Builds confidence with investors through proven market readiness.
• Positions product strategically for optimal user engagement.
• Reduces overall risk with pre-launch compliance and testing
• Enhances user interface based on extensive feedback.
• Facilitates smoother transition from beta to full market launch.
• Provides detailed insights for targeted feature improvements.
• Increases user satisfaction and product usability post-launch.

£250 a person a day

• Education pricing available

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at sales@scrumconnect.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

589159903141564

Contact

Praveen Karadiguddi
07896206904
sales@scrumconnect.com

Planning

• Planning service: Yes
• How the planning service works: Our planning phase for Beta Services involves a detailed strategy formulation where we define the scope of beta testing including user demographics, testing timelines, and key performance metrics. Collaborative workshops with stakeholders establish a clear roadmap and objectives, aligning product features with market needs. We then develop a phased rollout plan to manage the introduction of features to different user groups, ensuring comprehensive coverage and meaningful feedback. This structured planning ensures that every aspect of the beta phase is designed to refine the product effectively and meet the strategic goals of reaching market readiness.
• Planning service works with specific services: No

Training

• Training service provided: Yes
• How the training service works: Training for Beta Services is designed to equip all stakeholders with the necessary skills and knowledge to effectively manage the beta phase. This includes detailed sessions on managing the beta environment, understanding feedback mechanisms, and troubleshooting common issues. Training extends to real-time data analysis and decision-making based on user feedback. We also provide documentation and support materials to facilitate an in-depth understanding of the product and its features, ensuring that the team is prepared to iterate rapidly and respond to user needs effectively.
• Training is tied to specific services: No

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: Setting up for Beta Services starts with preparing the beta environment that replicates the production setting to ensure accurate performance assessments. We integrate the existing alpha systems and data into this environment smoothly, maintaining integrity and continuity. The setup includes deployment of monitoring tools to track user interactions and system performance continuously. Migration is meticulously planned to ensure that updates and transitions during the beta phase do not disrupt ongoing operations or data quality, providing a stable and reliable testing platform for end users.
• Setup or migration service is for specific cloud services: No

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: Quality Assurance during the Beta Services phase is comprehensive, focusing on both functional and non-functional aspects of the product. Our QA process includes automated and manual testing strategies to cover various user scenarios, usability, security, and performance under load. We conduct regular code reviews and integration tests to maintain high standards of code quality. Feedback from beta testers is critically analyzed and swiftly incorporated into development cycles, ensuring that each iteration enhances the product robustly against real-world usage conditions.

Security testing

• Security services: No

Ongoing support

• Ongoing support service: No

Service scope

• Service constraints: N/A

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: SLA Agreed with the client
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: WCAG 2.1 AAA
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: Yes, at an extra cost
• Web chat support availability: 9 to 5 (UK time), 7 days a week
• Web chat support accessibility standard: WCAG 2.1 AAA
• Web chat accessibility testing: N/A
• Support levels: Our support levels include onsite, email and telephone assistance for incident logging and end-user support/service requests. Our projects typically employ an account management structure as as part of our delivery, support and quality assurance processes.

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Up to Developed Vetting (DV)

Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: Yes
• Other security certifications: No

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  We are committed to further reducing our carbon footprint aiming to be carbon neutral by 2050, in line with the Climate Change Act 2008. Work from home; Our team are predominantly home based providing a reduction in emissions linked to travelling to and heating or powering the premises. IT Infrastructure: Scrumconnect has no on-premise server infrastructure with all our services being cloud based with AWS. AWS will be powered by 100% renewable energy by 2025. Cycle to work scheme: To reduce the carbon footprint of employees travelling to the premises we have an established cycle to work incentive.

  Covid-19 recovery

  Scrumconnect are committed to providing tangible community benefits for the public sector and driving social change through programs recognised for delivering results for underrepresented and disadvantaged groups. Scrumconnect Cloud has recently launched Scrumconnect Academy, which aims to provide free training and mentorship to retrain people from industries affected by Covid19 to become cloud native experts (Candidates recently made redundant, unemployed individuals with outdated skills, disadvantaged youths, veterans and military spouses and disabled people). Scrumconnect Academy will aim to tackle the misrepresentation of women (make up 26% of tech roles) and Black, Asian or minority ethnic backgrounds (make up 15.2% of tech roles) by focusing recruitment on these underrepresented groups. Additionally, Scrumconnect run 'Get Certified Challenges' periodically where we organised free bootcamps and training materials with AWS to fund exams for those affected by Covid19.

  Tackling economic inequality

  We’ll Provide training/employment opportunities, for those facing barriers to employment and/or are from deprived areas through our various partnership organisations like Diversifying groups, Jobs With pride Support digital literacy through skills development/qualifications attainment/job creation initiatives e.g. 2x starters this month via T-Level apprenticeship program Address skills shortages in high-growth sectors (Tech/Digital/Data); providing educational advice/career development/job opportunities by volunteering and sponsored events

  Equal opportunity

  We will: Ensure equitable treatment of employers, contractors and the communities integral to our value chain by implementing fair employment and equal pay practices Offer high-quality training and job creation initiatives specifically designed to empower individuals who face barriers to employment or come from deprived areas. Example: We welcomed two new starters via Disability Rights UK and in the past year we've seen more than 25% of our new hires originating from ethnic minority backgrounds via Diversifying groups Establish an inclusive work environment aided by our transparent HR policies that apply consistently from the recruitment process through promotion and compensation, benefiting both contractors and employees. Support digital literacy by actively promoting skills development, facilitating qualifications attainment, and launching initiatives that generate employment opportunities

  Wellbeing

  We have a certified mental health and wellness coach within Scrumconnect. We follow our commitment towards the 6 standards of Mental Health and ensure that our contractors/employees/Communities follow the same. We do a half yearly survey of staff engagement and bring in new policies/address needs based on the feedback. We conduct specific initiatives to promote healthy work environments. For e.g.: In times of COVID when people are connected remotely activities like virtual coffee mornings and community forums We have a well defined charter defining roles and responsibilities, job descriptions, work hours, flexible working options provided to every personnel as part of their onboarding process . Employee charter specific for this opportunity will be shared to clients prior to the start of the engagement.

Pricing

• Price: £250 a person a day
• Discount for educational organisations: Yes

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at sales@scrumconnect.com. Tell them what format you need. It will help if you say what assistive technology you use.