THROUGH TECHNOLOGY LIMITED

NodeZro Namespace Command Centre

The Namespace Command Centre (NCC) provides comprehensive namespace security across DNS (domains, subdomains, zones, records), Public certificates (TLS/SSL), Email (SPF, DMARC, MTA-STS, MX records), Content (web pages/media), Technologies (frameworks, libraries, tech stacks), Brand (lookalikes, typo squatting), Suppliers (DNS providers, CAs, CDNs, hosting, SaaS), and IP Addresses. With zero integration.

Features

• Discovers your domains, IPs, Certificates, Supply-chain, Content, Media and Technologies
• Provides clear mapping of your internet facing digital assets
• Zero integration with your infrastructure, deployable in 24hrs
• Identifies look-a-like domains, typo-squatting and hijacking risks
• Continuous namespace security monitoring with dashboards, mapping and AI assistants
• Aligned to NCSC, NIS2 and CDDO domain security guidance.
• Supports External Attack Surface Monitoring.
• Website Content Analysis identifies breached content; reveals unauthorised scripts, suppliers.

Benefits

• Increase Cyber Resilience through active external attack surface management
• Automated digital asset discovery (Domains, Certs, IPs and Content)
• Support Post Quantum Encryption discovery and remediation
• Identify and Prioritise vulnerabilities in domains, certificates, technology and content)
• Automated asset discovery, vulnerability analysis, prioritised remediation guidance with governance.
• Brand protection from look-a-likes and typo-squatting
• Continual monitoring and alerting with AI agent assistants
• Minimize Time to Insight, accelerate decisions, reduce effort and costs.
• Automatically discover, map, understand your organisation's complete external digital footprint

• Free trial available

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at enquiries@throughtechnology.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 15

Service ID

590056942076027

Contact

Peter Hanney
+44(0)7412 683710
enquiries@throughtechnology.uk

About your service

• Service categories:

  Applications

  Enterprise resource management

  • Asset life-cycle management
• Multi cloud support: Yes

Service scope

• Software add-on or extension: No
• Cloud deployment model: Public cloud
• Service constraints: None
• System requirements:
  • External SaaS with no integration required.
  • Users require a modern web browser to access the Portal

User support

• Email or online ticketing support: Yes
• Support response times: 4 business hours
• User can manage status and priority of support tickets: No
• Phone support: No
• Web chat support: Yes, at an extra cost
• Web chat support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support accessibility standard: None or don’t know
• How the web chat support is accessible: We use Microsoft Teams or Google Meet chat functionality.
• Web chat accessibility testing: We use widely adopted products that most organisations will already have for assistive technology users.
• Onsite support: Yes, at extra cost
• Support levels: Hrough Technology provide a range of onsite support to help customers address their initial findings and instill good lifecycle management policies. Alternatively, namespace security can be provided as an entirely outsourced service. These can be found in our Lot 3, Cloud Support service "Namespace Security with NodeZro"; Because of the SaaS nature of the product, onsite end user support is not typically required.
• Support available to third parties: Yes
• AI chatbot: Yes

Onboarding and offboarding

• Getting started: NodeZro Namespace Command Centre is a SaaS Product requiring zero integration with your infrastructure. We will help customers get started by undertaking initial scans of your namespace then holding online training sessions to train users in use of the tool, while explaining the key findings about your namespace and digital assets, based upon real live data.
• Service documentation: Yes
• Documentation formats: HTML
• End-of-contract data extraction: Customers have the ability to export their data in various formats.
• End-of-contract process: Customers can export data on their namespace, after which access to the NodeZro platform is blocked and any remaining customer data is securely erased.
• Documentation accessibility standard: WCAG 2.2 A

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
• Application to install: No
• Designed for use on mobile devices: No
• Service interface: No
• User support accessibility: WCAG 2.2 A
• API: Yes
• What users can and can't do using the API: Each feature of the API is supported by detailed documentation that guides you through every aspect of integration and usage. Our clear, concise, and comprehensive instructions ensure you can harness the full potential of our API with minimal learning curve.
• API documentation: Yes
• API documentation formats: Open API (also known as Swagger)
• API sandbox or test environment: No
• Customisation available: Yes
• Description of customisation: To adapt the Namespace Command Centre (NCC) to changes in your organisation's digital structure, you can add new primary domains by interacting with Support. Here's how to do it:; ; Initiate Contact: Reach out to Support via email.; ; Provide Domain Details: Supply the name of the new domain, the administrative contact, and any specific requirements.; ; Domain Verification: We will verify domain ownership through DNS configuration or official documentation.; ; Configuration: The support team will set up the new domain in the NCC tailored to your needs.; ; Testing: The domain undergoes testing to ensure seamless integration.; ; Finalisation: Once tested, you’ll receive confirmation that the domain is active and fully operational and data will start appearing in your account.; ; We offer ongoing support and monitoring post-integration to ensure continued performance and security. This process ensures your domain management remains robust and aligned with your operational needs.

Scaling

• Independence of resources: The load on the NodeZro solution is driven by active domain scanning and data analysis (scheduled system tasks) rather than user interaction. This means we can easily scale the platform as new customers join, providing effective demand management and capacity management. The Command Centre platform is built upon Google's hyperscaler Google Cloud Platform (GCP) services and is inherently scalable

Analytics

• Service usage metrics: Yes
• Metrics types: While the NodeZro Namespace Control Centre (NCC) does not provide service usage metrics, it offers comprehensive metrics regarding the security and status of your namespace. This detailed information is essential for monitoring the health and security of your digital assets, enabling proactive management and protection against potential vulnerabilities and threats. The NCC focuses on delivering critical security insights rather than general service usage statistics.
• Reporting types:
  • API access
  • Real-time dashboards
• Resource tagging: No
• FOCUS resource tagging: No

Resellers

• Supplier type: Reseller providing extra features and support
• Organisation whose services are being resold: NodeZro

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Developed Vetting (DV)

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations: United Kingdom
• User control over data storage and processing locations: No
• Datacentre security standards: Managed by a third party
• Penetration testing frequency: At least once a year
• Penetration testing approach: ‘IT Health Check’ performed by a CREST-approved service provider
• Protecting data at rest:
  • Physical access control, complying with SSAE-18 / ISAE 3402
  • Encryption of all physical media
  • Other
• Other data at rest protection approach: GCP complies with SSAE-16 (SSAE-18) / ISAE 3402 for physical access control.
• Data sanitisation process: Yes
• Equipment disposal approach: A third-party destruction service
• Data sanitisation type: Explicit overwriting of storage before reallocation / Secure Erase

Data importing and exporting

• Data export approach: Our data export approach provides flexibility in how you retrieve and handle your data. Users can export data in either CSV or JSON format. This allows for easy integration with various tools and platforms, accommodating different needs for data analysis, reporting, and storage. Whether you need a structured table format like CSV for spreadsheets or a more versatile format like JSON for applications, our system supports seamless data export to fit your requirements.
• Data export formats:
  • CSV
  • Other
• Other data export formats: JSON
• Data import formats:
  • CSV
  • Other
• Other data import formats:
  • DNS Zone File
  • Submission of domain names via email

Data-in-transit protection

• Data protection between buyer and supplier networks: TLS (version 1.2 or above)
• Data protection within supplier network: TLS (version 1.2 or above)

Availability and resilience

• Guaranteed availability: NodeZro Namespace Command Centre (NCC) guarantees 98% platform availability per calendar month, with an internal target of 99.9%. Higher availability guarantees are available on request for customers with specific requirements. Our Service Level Agreement includes:; • Scheduled Maintenance: Advance notification via email; typically performed during off-peak hours with minimal service interruption.; • Unscheduled Downtime: Customers notified via email once an outage is confirmed; root cause analysis provided for significant incidents.; • Service Credits: Where availability falls below the guaranteed threshold, service credits are applied to the following billing period on a pro-rata basis. Full details of credit calculations and claim procedures are included in our standard Terms of Service. Platform availability is monitored continuously using Google Cloud Operations, with automated alerting and incident escalation procedures.
• Approach to resilience: NCC is deployed on Google Cloud Platform (GCP) using a multi-region architecture spanning europe-west2 (London), europe-north1 (Finland), and us-central1 (US) for global redundancy, leveraging Google's enterprise-grade infrastructure resilience. Customer data can be stored in the region of choice. Infrastructure resilience measures include:; • A Global HTTPS Load Balancer routes traffic to healthy instances. Google Cloud Armor provides DDoS protection and Web Application Firewall capabilities at the network edge. VPC firewalls enforce default-deny network segmentation.; • Data resilience is provided through Google Backup and DR Service with automated daily backups, immutable backup storage to prevent tampering, point-in-time recovery capabilities, and Recovery Time Objective (RTO) of 4 hours with Recovery Point Objective (RPO) of 24 hours.; • All data is encrypted at rest (AES-256) and in transit (TLS 1.2+) using Google Cloud KMS for key management.; Further architectural details are available on request under NDA.
• Outage reporting: NodeZro provides email-based communication for outages and incidents:; • Email Alerts: Notifications sent to designated customer contacts for service disruptions, security incidents, and planned maintenance.; • Incident Communications: Our Incident Management Policy defines escalation and communication procedures. Confirmed outages trigger email notification to affected customers, with regular updates until resolution and a post-incident summary for significant events.; • Platform Updates: Scheduled maintenance and platform changes are communicated via email in advance according to our Platform Update Policy, with notification windows based on change category (major, minor, maintenance, patch).

Identity and authentication

• User authentication needed: Yes
• User authentication:
  • Multi-Factor Authentication (MFA)
  • Identity federation with existing provider (for example Google Apps)
  • Username or password
• Access restrictions in management interfaces and support channels: Least privilege principle is followed in the provisioning of accounts with support and administrative rights. All access is authenticated. Separation of duties principles are followed ensuring general use accounts and administrative privileged accounts are separate.
• Access restriction testing frequency: At least every 6 months
• Management access authentication:
  • Multi-Factor Authentication (MFA)
  • Identity federation with existing provider (for example Google Apps)
  • Username or password

Audit information for users

• Access to user activity audit information: Users contact the support team to get audit information
• How long user audit data is stored for: User-defined
• Access to supplier activity audit information: Users contact the support team to get audit information
• How long supplier audit data is stored for: At least 12 months
• How long system logs are stored for: User-defined

Security governance

• Named board-level person responsible for service security: Yes
• Security governance certified: Yes
• Security governance standards: Other
• Other security governance standards: Through Technology's services are delivered in following our ISO27001 certified Information Security Management System.
• Information security policies and processes: Through Technology uses its ISO27001 certified Information Security Management Systems processes and procedures. Our own systems are also certified for Cyber Essentials Plus. Security processes are directly monitored and overseen by one of our managing partners and our internal Information Security Forum, but are the responsibility of all our staff. We will also align our service delivery to any required customer security processes and SAL.; ; NodeZro places a high priority on security governance, adopting practices consistent with industry-standard frameworks and will have attained Cyber Essentials certification prior to G-Cloud 14 publication. This step demonstrates our dedication to protecting our systems against a broad spectrum of cyber risks.; ; The responsibility for our security posture is a company-wide mandate, with direct oversight from our board and active engagement from our internal Information Security Forum. We foster a culture where every team member is empowered and obligated to uphold our security standards.; ; NodeZro is committed to customising our service delivery to adhere to the specific security processes and Service Level Agreements (SLAs) of our clients. We tailor our practices to meet the unique security requirements of each customer, ensuring our services integrate seamlessly with established security protocols.
• Software Security Code of Practice: Yes

Operational security

• Configuration and change management standard: Supplier-defined controls
• Configuration and change management approach: Management approach Our software and service configuration and change management process process includes three key steps:; ; Development: Features and Configurations are developed and initially tested in a separate environment, allowing coding without disrupting live services.; ; Staging: Completed updates undergo extensive tests in a staging environment, mirroring live conditions without affecting users. This stage includes quality checks and final user acceptance testing.; ; Release: Approved changes are deployed to the production environment during off-peak hours to minimize disruptions. Post-deployment verification ensures successful implementation. The process allows for immediate rollback if issues arise, maintaining service continuity and reliability
• Vulnerability management type: Supplier-defined controls
• Vulnerability management approach: NodeZro use Google Cloud Platform Patch Management processes to ensure rapid deployment of patches for known vulnerabilities. In addition, we monitor NCSC Early Warning, NCSC Threat Reports, havIbeenpwned.com and other sources for threat intelligence.
• Protective monitoring type: Supplier-defined controls
• Protective monitoring approach: Our protective monitoring processes are designed to ensure robust security across all our digital touchpoints. We engage an external company that specialises in security assessments to scan our web endpoints. This proactive measure allows us to be notified of any security findings, ensuring timely responses to potential threats.; ; Additionally, we utilise internal tools provided by GCP to monitor our systems. These tools are adept at detecting known vulnerabilities as they arise, enabling us to address them swiftly. This dual approach, combining external expertise and cutting-edge internal resources, forms the cornerstone of our commitment to maintaining a secure operational environment.
• Incident management type: Supplier-defined controls
• Incident management approach: Our incident management approach is structured to ensure swift resolution and minimal disruption. Upon detection of an incident, it is promptly logged and categorised based on severity and impact. An initial response team assesses the situation and, if necessary, escalates it to specialised teams. Communication is maintained with all stakeholders throughout the process. Post-resolution, we conduct a review to identify improvements for future incident handling. This systematic approach helps maintain service stability and improves our response strategies over time.
• Post-quantum cryptography secure: Yes

Secure development

• Approach to secure software development best practice: Supplier-defined process

Public sector networks

• Connection to public sector networks: Yes
• Connected networks: Other
• Other public sector networks: Any service using internet-facing public DNS

Pricing

• Discount for educational organisations: No
• Free trial available: Yes
• Description of free trial: Time limited access to NodeZro Command Centre is available to certain organisations to allow for proof of concept testing. Also, because Command Centre requires no integration, product demonstrations can be held showing your organisation's live namespace data and security vulnerabilities. Giving immediate benefit.

Discount percentage by annual call-off contract value (excluding VAT)

• Less than £250,000: 0%
• Between £250,000 and £500,000: 0%
• Between £500,001 and £1,000,000: 0%
• Between £1,000,001 and £2,500,000: 0%
• Between £2,500,001 and £5,000,000: 0%
• Over £5,000,001: 0%

Non-mandatory Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: British Standards Institute (BSI)
• ISO/IEC 27001 accreditation date: Sunday 13 October 2024
• What the ISO/IEC 27001 doesn’t cover: Nothing it covers the entire scope of our organisation and operations.
• ISO 28000:2022 certification: No
• ISO 9001 certification: Yes
• Who accredited the ISO 9001 certification: British Standards Institute (BSI)
• ISO 9001 accreditation date: Tuesday 9 April 2024
• What the ISO 9001 doesn’t cover: Nothing it covers the entire scope of our organisation and operations.
• Quality management systems (QMS): Yes
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Please provide your Cyber Essentials Certificate Number: 76dde77e-4cc5-4873-9ef7-1c90b8bd978c
• Cyber essentials plus: Yes
• Please provide your Cyber Essentials Plus Certificate Number: E694fc21-4ff5-4f69-a7b6-d3e6ece0bef0
• Other security certifications: No

Social value

• Section B - Commitment for Future: Delivery:

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority

    • Providing opportunities for, and measuring and monitoring of, staff workforce conditions over time, including employee engagement, involvement in decision-making and satisfaction and adapting to any changes in the results, with clear processes for acting on issues identified
    • Plans to engage the contract workforce in deciding the most important workplace issues to address
    • Ensuring new workers are informed of their right to join a trade union
    • Monitoring of employee engagement rates (by protected characteristic) and, where necessary, the development of actions to ensure all voices are heard across the diversity of the workforce
    • Employment contracts that reflect actual hours worked; steps taken to ensure employees understand their contracts and have the ability to review and adjust them if actual hours regularly exceed contracted hours
    • Activities that support an environment where staff are educated about, and feel empowered to, address their physical wellbeing
    • Activities that support an environment where staff are educated about and feel empowered to report and address bullying and harassment
    • Payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce
    • Entitlement to sick pay for the contract workforce, with provision in place for any staff who do not meet the earnings threshold for statutory sick pay, payment of sick pay from day one of absence and payment of staff on the contract workforce who are off sick a replacement income of 100% of their usual earnings for as long as possible
    • Understanding of in-work progression issues affecting the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
    • Measures to support in-work progression to help people in the contract workforce, to move into higher paid work by developing new skills relevant to the contract
    • Support for the contract workforce by providing career advice, and providing opportunities for staff working on the contract with in-work progression career development into known skills shortages or high growth areas
    • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
    • Volunteering opportunities for staff
    • Understanding of the modern slavery risks and issues affecting the market, industry, sector or country (of origin or of source) relevant to the contract, and the workforce in the supplier’s own organisation and those of its key subcontractors

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 2: Skills for growth: Supporting growth sectors and addressing skills gaps.

    • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
    • Activities to support relevant sector related skills growth and sustainability in the contract workforce. Illustrative examples: careers talks, curriculum support, literacy support, safety talks and volunteering

  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 3: Resilient, innovative and flexible supply chains: Support economic growth through enabling resilient businesses, opportunities for small businesses and voluntary, community and social enterprises

    • Understanding of the types of businesses in the market and the level of participation by new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
    • Activities to identify opportunities to open up sub-contracts under the prime contract to a diverse range of businesses, including new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
    • Activities that demonstrate a collaborative way to work with a diverse range of businesses as part of the supply chain

  • Mission: Make Britain a clean energy superpower: To cut bills, create jobs and deliver security with cheaper, zero-carbon electricity by 2030, accelerating to net zero

    Policy Outcome 4: Sustainable procurement practices: Reducing carbon footprints, minimising waste, and promoting the use of clean energy and green technologies.

    • Understanding of opportunities for additional environmental benefits delivery in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Delivery of additional environmental benefits through the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Understanding of how to influence staff, suppliers, customers, communities and/or any other appropriate stakeholders through the delivery of the contract to support climate and nature protection and improvement

  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 6: Employment and training: For those who face barriers to employment

    • Understanding of employment and skills issues, and of the skills and employment shortages of high growth sectors relating to the contract
    • Delivery of training schemes and programmes to address any identified skills gaps and under-representation in the workforce for the contract (e.g. prison leavers, care leavers, kinship carers, disabled people)
    • Understanding of the issues affecting the representation of disabled people in the workforce in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
    • Understanding of the issues affecting inequality in employment, skills and pay in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors. Measures to tackle inequality in employment, skills and pay in the contract workforce

  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 7: Creating a pipeline of opportunities: For the contract workforce, reducing barriers to entry for under-represented groups.

    • Understanding of the issues affecting the development of new skills by target cohort
    • Understanding of the underlying factors affecting improvements to reduce barriers to entry and training schemes for the target cohort(s) related to the contract workforce

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at enquiries@throughtechnology.uk. Tell them what format you need. It will help if you say what assistive technology you use.