Automation Consultants

Atlassian Consultancy

Atlassian Platinum Solution Partner Automation Consultants provides consultancy, support and training for all Atlassian products. AC has significant experience installing and configuring Atlassian products, making changes to existing Atlassian implementations, including upgrades, mergers and splits. AC is also experienced with the Atlassian APIs and integrating Atlassian products with other systems.

Features

• High quality consultancy/project execution by experienced Atlassian Solution Partner
• Complex mergers and migrations consultancy of Atlassian platforms performed
• Health checks, troubleshooting and other projects by Atlassian Accredited consultants
• Integration consultancy with existing systems and migration to new instances
• Tailored training depending on requirement to focus on important features
• Consultancy for demonstrations and advice on Atlassian stack
• Configuration consultancy of Atlassian applications to bespoke requirements
• Consultancy implementation of encryption or single sign-on
• Jira, Service Management, Confluence, Bitbucket, Trello, Loom, Jira Align...
• Dedicated account management from Atlassian Accredited Sales Professional

Benefits

• One stop shop for all Atlassian requirements
• Confidence that Atlassian suite is tailored to exact requirements
• Ensure that you get the most out of Atlassian Software
• Official Atlassian training from Atlassian Platinum Partner
• Atlassian Accredited Sales and Technical Professionals
• Ongoing business hours and 24/7 support available
• Payment terms on sale of Atlassian software
• Licence resale of all Atlassian products

£750 to £1,000 a unit a day

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at info@automation-consultants.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

590710792919655

Contact

Francis Miers
+44 01189323001
info@automation-consultants.com

Planning

• Planning service: Yes
• How the planning service works: Initial meeting with the buyer to determine service requirements.; Submission of a detailed service proposal to the buyer.; Review of the proposal with the buyer.; Proposal including a plan detailing tasks required to deploy the service.; Review of resources and costs required to deploy the service.
• Planning service works with specific services: Yes
• Hosting or software services the planning service works with: Atlassian software

Training

• Training service provided: Yes
• How the training service works: Automation Consultants has years of experience across the entire software lifecycle, and are one of the few active UK consultancies that can supply comprehensive Atlassian training courses. We can tailor these to an individual organisation's needs and offer specialist training at our site in Reading, at your premises or online.; ; Training offered on use of JIRA, Service Desk, Confluence, Bitbucket, Bamboo, Hipchat, Fisheye/Crucible and more.; Best advice and consultancy by Atlassian Solution Partners.; Tailored courses depending on requirement to focus on important features.; Official training supported by Atlassian.; Dedicated account management from Atlassian Accredited Sales Professional.; Extensive knowledge of Atlassian stack for integrated sessions.
• Training is tied to specific services: Yes
• Services the training service works with: Atlassian

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: Identification of migration requirements from buyers.; Perform discovery services on existing deployments where appropriate.; Assess alternative options for migration.; Recommend optimal migration approach.; Provide full documentation for migration approach and decision process.
• Setup or migration service is for specific cloud services: Yes
• List of supported services: Atlassian software

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: We perform detailed test requirements gathering.; Create provide test strategies and test plans. ; Identify test cases.; Execute functional test scripts.; Provide performance test strategy and test plans.; Execute automated load and performance tests.

Security testing

• Security services: Yes
• Security services type:
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy
  • Security testing
  • Security incident management
  • Security audit services
• Certified security testers: No

Ongoing support

• Ongoing support service: Yes
• Types of service supported:
  • Buyer hosting or software
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
• How the support service works: Hosted services offered at our secure data centre.; Hosting includes Atlassian software and Automation Consultants software.; Hosting services include other software such as 3rd Party plugins.

Service scope

• Service constraints: None

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: SLAs are bespoke and can be tailored to individual customers' needs. Our highest tier of support offers a 15 minute time to response for Level 1 incidents.
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: None or don’t know
• Phone support: Yes
• Phone support availability: 24 hours, 7 days a week
• Web chat support: No
• Support levels: Support is bespoke based on customer requirements.

Resellers

• Supplier type: Reseller providing extra features and support
• Organisation whose services are being resold: Atlassian

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Up to Developed Vetting (DV)

Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: British Assessment Bureau
• ISO/IEC 27001 accreditation date: 14/12/2023
• What the ISO/IEC 27001 doesn’t cover: N/A
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: Yes
• Other security certifications: No

Social Value

• Social Value:

  Social Value

  Fighting climate change

  Fighting climate change

  Automation Consultants’ Cloud services facilitate and promote means of remote working, helping our customers to connect with teams across great distances and remove the need to for unnecessary travel. Tangible reductions in carbon emissions can be traced through use of the tools we support, for instance Atlassian Jira Software or monday.com, which allow teams to work together remotely without face-to-face interaction. The cloud hosting of the software systems and solutions that Automation Consultants provides also contribute to an overall reduction in carbon footprint. This can be seen through the more efficient storage of data on Cloud hosting suppliers such as AWS and MS Azure when compared to local hosting solutions and in-house data centres. Within our own organisation, staff still work remotely most of the time. Many of our projects that would have once been on-site are now performed remotely including internal projects. This has resulted in a net-reduction of thousands of miles of weekly travel through commuting and off-site visits. Automation Consultants also has a Carbon Reduction plan which commits AC to net zero by 2035. This extends to our services. A copy of this policy can be shared upon request.

Pricing

• Price: £750 to £1,000 a unit a day
• Discount for educational organisations: No

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at info@automation-consultants.com. Tell them what format you need. It will help if you say what assistive technology you use.