SAPPHIRE TECHNOLOGIES LIMITED

Forcepoint Cloud Access Security Broker (CASB)

Forcepoint CASB is security as a service that lowers the data and human behavioural risk of using any cloud applications so that it enables customers to overcome compliance and. Information assurance restrictions on using the Cloud.

Features

• Cloud CASB functionality
• Cloud Security
• Cloud Data Protection
• Cloud Application Control
• Access Control
• Cloud SIEM capability
• Shadow IT Control
• Cloud Malware scanning
• Data Encryption
• Cloud Data Discovery

Benefits

• Provides visibility and Control
• Allows you to accelerate cloud adoption
• Enables protective controls to any cloud application
• Protective controls applied to shadow IT or sanctioned
• Provides data security
• Provides Threat protection
• Enables shadow IT discovery
• Assists with compliance requirements
• Available standalone or embedded in Forcepoint DLP and FP Web

£38.72 a user

• Education pricing available
• Free trial available

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at info@sapphire.net. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

591384289041600

Contact

Katie Smith
0845 58 27001
info@sapphire.net

Service scope

• Software add-on or extension: Yes, but can also be used as a standalone service
• What software services is the service an extension to: "Forcepoint Web Security - Forcepoint CASB allows Forcepoint Web Security customers to extend protection to Cloud applications; Data Loss Prevention (DLP) - Extend DLP capabilities to Cloud applications; "
• Cloud deployment model:
  • Public cloud
  • Private cloud
• Service constraints: None, in fact uniquely vs competitors Forcepoint CASB can protect any cloud application both public and private, uniquely vs competitors.
• System requirements: Internet Connectivity

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: Forcepoint offers a range of support and SLA options. https://support.forcepoint.com/TechnicalSupportPrograms
• User can manage status and priority of support tickets: No
• Phone support: Yes
• Phone support availability: 24 hours, 7 days a week
• Web chat support: No
• Onsite support: Yes, at extra cost
• Support levels: Forcepoint Technical Support Offerings are backed by highly skilled professional service teams with knowledge and experience across Forcepoint’s entire product portfolio. Please use link for more detail and SIFA card for cost. https://support.forcepoint.com/TechnicalSupportPrograms
• Support available to third parties: Yes

Onboarding and offboarding

• Getting started: "Forcepoint provide full training on all aspects of our service with two levels of formal certification - CASB Certified Systems Engineer and CASB Certified Service Professional ; Customers have access to our online knowledge base and forums. ; Assistance with configuration and knowledge transfer through professional services. "
• Service documentation: Yes
• Documentation formats:
  • HTML
  • PDF
• End-of-contract data extraction: Data can be extracted in a common format such as CSV
• End-of-contract process: The service will terminate and arrangements can be made to decommission the service

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Internet Explorer 11
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
  • Opera
• Application to install: No
• Designed for use on mobile devices: Yes
• Differences between the mobile and desktop service: Forcepoint CASB provides agentless proxy deployment to allow customers to secure access from mobile devices without having to install any agents on the device.
• Service interface: Yes
• User support accessibility: None or don’t know
• Description of service interface: Yes - User portal
• Accessibility standards: None or don’t know
• Description of accessibility: N/A
• Accessibility testing: N/A
• API: Yes
• What users can and can't do using the API: "Forcepoint CASB API allows for integration with cloud applications for logging, reporting, cloud data discovery, data remediation, and application management and monitoring. ; ; The Forcepoint CASB (Cloud apps DLP) API is setup by connecting the manager to the CASB service and connecting the CASB service to the cloud application API. This is as easy as logging into the cloud application and apply the API permissions."
• API documentation: Yes
• API documentation formats:
  • HTML
  • PDF
• API sandbox or test environment: Yes
• Customisation available: Yes
• Description of customisation: Solution administrators can customize reporting, policies, and application management. Our CASB service is consumed as a service it is licensed by the number of users. The solution comes with some out-of-the-box policies and detectors and there is a very intuitive and easy to use policy editor to create custom policies based on aspects of the coud application that need protecting. Forcepoint provide full training on all aspects of our service with two levels of formal certification - CASB Certified Systems Engineer and CASB Certified Service Professional

Scaling

• Independence of resources: The Forecepoint CASB service is fully multi tenented and located in an AWS high avialbaility cluster, we have never seen evdencee of service degradation due to other users. Our largest UK customer currently operates with over 1 million users (in a B2C model)

Analytics

• Service usage metrics: Yes
• Metrics types: Administrator actions, unsuccessful login attmepts, logout due to inacitivy, mobile devices removed.
• Reporting types: Real-time dashboards

Resellers

• Supplier type: Reseller providing extra support
• Organisation whose services are being resold: Forcepoint CASB

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Up to Security Clearance (SC)

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations:
  • United Kingdom
  • European Economic Area (EEA)
  • Other locations
• User control over data storage and processing locations: Yes
• Datacentre security standards: Managed by a third party
• Penetration testing frequency: At least every 6 months
• Penetration testing approach: Another external penetration testing organisation
• Protecting data at rest: Other
• Other data at rest protection approach: AWS standard encryption methods are used to protect customer data. Each individual customer tenant has unique keys protected under our SOC2 type 2 certification.
• Data sanitisation process: Yes
• Data sanitisation type: Explicit overwriting of storage before reallocation
• Equipment disposal approach: Complying with a recognised standard, for example CSA CCM v.30, CAS (Sanitisation) or ISO/IEC 27001

Data importing and exporting

• Data export approach: Users can extract data via a couple of methods. Full traffic logging will download the data in either syslog, CSV or CEF formats. This can be used standalone or then imported into a thrid party tool. SIEM integration will allow data to be extracted into a 3rd party SIEM solution.
• Data export formats:
  • CSV
  • Other
• Other data export formats: PDF
• Data import formats:
  • CSV
  • Other
• Other data import formats: PDF

Data-in-transit protection

• Data protection between buyer and supplier networks: TLS (version 1.2 or above)
• Data protection within supplier network:
  • TLS (version 1.2 or above)
  • Other
• Other protection within supplier network: There is no network as such the service operates in an AWS environment, networking within the tenent is protected to ISO 27001 standards.

Availability and resilience

• Guaranteed availability: 99.999% availability
• Approach to resilience: Available on request (not public knowledge)
• Outage reporting: Email alerts are provided

Identity and authentication

• User authentication needed: Yes
• User authentication:
  • 2-factor authentication
  • Identity federation with existing provider (for example Google Apps)
  • Dedicated link (for example VPN)
  • Username or password
• Access restrictions in management interfaces and support channels: Available on request (not public)
• Access restriction testing frequency: At least every 6 months
• Management access authentication:
  • 2-factor authentication
  • Identity federation with existing provider (for example Google Apps)
  • Username or password

Audit information for users

• Access to user activity audit information: Users have access to real-time audit information
• How long user audit data is stored for: At least 12 months
• Access to supplier activity audit information: Users have access to real-time audit information
• How long supplier audit data is stored for: Between 1 month and 6 months
• How long system logs are stored for: Between 1 month and 6 months

Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: Coal Fire
• ISO/IEC 27001 accreditation date: 18/10/2016
• What the ISO/IEC 27001 doesn’t cover: https://www.forcepoint.com/sites/default/files/resources/files/datasheet_iso27001_certification_en.pdf; "
• ISO 28000:2007 certification: No
• CSA STAR certification: Yes
• CSA STAR accreditation date: 06/12/2014
• CSA STAR certification level: Level 2: CSA STAR Attestation
• What the CSA STAR doesn’t cover: Cloud Security Alliance; updated 2022; ; https://cloudsecurityalliance.org/star/registry/forcepoint-cloud-limited"
• PCI certification: No
• Cyber essentials: No
• Cyber essentials plus: No
• Other security certifications: Yes
• Any other security certifications: ISO27018, Privacy Shield - EU/US data privacy

Security governance

• Named board-level person responsible for service security: Yes
• Security governance certified: Yes
• Security governance standards:
  • CSA CCM version 3.0
  • ISO/IEC 27001
  • Other
• Other security governance standards: ISO 27018 and SCO 2 type II
• Information security policies and processes: Available on request (not public)

Operational security

• Configuration and change management standard: Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
• Configuration and change management approach: Available on request (not public)
• Vulnerability management type: Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
• Vulnerability management approach: Available on request (not public)
• Protective monitoring type: Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
• Protective monitoring approach: Available on request (not public)
• Incident management type: Conforms to a recognised standard, for example, CSA CCM v3.0 or ISO/IEC 27035:2011 or SSAE-16 / ISAE 3402
• Incident management approach: Available on request (not public)

Secure development

• Approach to secure software development best practice: Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v3.0)

Public sector networks

• Connection to public sector networks: No

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  We make sure that we recycle where we can and take appropriate modes of transport to get to clients. Our offices in Darlington and Glasgow are easily accessible by public transport meaning that many of our colleagues go to an office by these means. For other colleagues, we offer remote working, and colleagues are able to attend an office when they need We are pricing our services to encourage customers to prefer remote access and remote working where possible. One of Sapphire staff is undertaking a part time PHD studying the carbon consequences of cyber crime and it’s mitigation which is inclusive of Sapphire customers and partners.

  Covid-19 recovery

  We have encouraged our staff back to office working especially in the SOC which runs 24*7 shift patterns. We have recently engaged in local communities by hiring space in local charity buildings for company meetings as in house face to face meetings. We have performed pro-bono work with charities to check their security status and help them move onwards from Covid in the face of increased cyber attacks on charities.

  Equal opportunity

  We have an Equal Opportunities policy which everyone in Sapphire adheres to. We are currently at 29% of females in our organisation, a number that has grown over the last few months. Our recruitment processes allow us to interview the best people for the roles we have available, and we insist on 50:50 short-lists for all roles. We value the views of others and see as a strength our openness to challenge. We employ military reservists, and are supportive of their overseas deployment commitments on behalf of HM Government. Recently we have signed documentation to join the NCSC Cyber First scheme to help young people especially women and girls to join the ranks of cyber professionals. We also mentor young people who are keen to move into cyber at some stage in their career.

  Wellbeing

  We take the wellbeing of our colleagues seriously; we offer an Employee Assistance Programme, have health cover, a pension scheme and Life Cover. We also provide opportunities for colleagues to Give Back to local projects/schemes and they can use a day a year to do this.

Pricing

• Price: £38.72 a user
• Discount for educational organisations: Yes
• Free trial available: Yes
• Description of free trial: Please contact a representative.

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at info@sapphire.net. Tell them what format you need. It will help if you say what assistive technology you use.