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Harrison James IT Services LTD

Observability Roadmap Design

Our Observability Roadmap Design service offers tailored strategies to enhance observability across your ecosystem. We assess current infrastructure, develop a roadmap aligned with business goals, select suitable tools, and provide implementation plans. With training and continuous support, we ensure effective deployment and ongoing optimization of observability solutions.

Features

  • Comprehensive assessment of current infrastructure and monitoring capabilities.
  • Tailored observability roadmap aligned with business objectives and priorities.
  • Selection of suitable observability tools and platforms for implementation.
  • Detailed implementation plans with clear steps and timelines.
  • Training and support for teams to effectively utilize observability solutions.
  • Continuous optimization and enhancement to improve system reliability and performance.

Benefits

  • Enhanced visibility into system performance and reliability.
  • Improved decision-making based on actionable insights.
  • Increased efficiency through streamlined monitoring processes.
  • Reduced downtime and enhanced user experience.
  • Better alignment of IT efforts with business goals.
  • Continuous improvement to adapt to evolving needs and challenges.

Pricing

£350 to £1,250 a unit a day

  • Education pricing available

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at jwarren@harrisonjamesit.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

5 9 1 6 0 0 7 7 2 6 1 4 8 2 3

Contact

Harrison James IT Services LTD James Warren
Telephone: 020 3667 3666
Email: jwarren@harrisonjamesit.com

Planning

Planning service
No

Training

Training service provided
No

Setup and migration

Setup or migration service available
Yes
How the setup or migration service works
This service aids in a cloud migration by providing:

Infrastructure Assessment: Evaluating existing infrastructure readiness for cloud migration.
Strategy Alignment: Aligning observability strategy with cloud migration objectives.
Tool Selection: Choosing observability tools compatible with cloud environments.
Implementation Planning: Developing a roadmap for implementing observability during migration.
Performance Monitoring: Ensuring visibility into cloud performance during and post-migration.
Issue Detection: Identifying and resolving migration-related issues promptly.
Optimization: Optimizing cloud resources based on observability insights.
Continuous Improvement: Iteratively enhancing observability for sustained cloud performance.
Setup or migration service is for specific cloud services
Yes
List of supported services
  • Azure
  • Google Cloud
  • AWS

Quality assurance and performance testing

Quality assurance and performance testing service
Yes
How the quality assurance and performance testing works
Our service includes:

Test Planning: Strategizing testing processes for migration readiness.
Functional Testing: Validating functionality pre- and post-migration.
Performance Testing: Assessing system performance under various migration scenarios.
Load Testing: Simulating workload to gauge cloud capacity and scalability.
Stress Testing: Evaluating system stability under extreme conditions.
Security Testing: Identifying vulnerabilities and ensuring cloud security compliance.
Regression Testing: Verifying existing functionalities remain intact post-migration.
Compatibility Testing: Ensuring compatibility across cloud platforms and environments.
User Acceptance Testing: Validating user experience in the new cloud environment.
Reporting and Analysis: Providing detailed reports and insights for optimization.

Security testing

Security services
No

Ongoing support

Ongoing support service
No

Service scope

Service constraints
Customer considerations include:

Resource Availability: Ensure adequate staff and expertise for testing.
Technology Compatibility: Compatibility with existing systems and tools.
Budget: Allocation for testing tools, resources, and potential additional costs.
Time Constraints: Accommodating testing timelines within migration schedules.
Security Measures: Ensuring data security during testing processes.
Scalability: Ability to scale testing efforts with the complexity of migration.
Communication: Effective communication channels between stakeholders and testing teams.
Risk Management: Mitigation strategies for potential testing failures or setbacks.
Compliance Requirements: Compliance with regulatory standards during testing.
Continuous Improvement: Strategies for ongoing testing and optimization post-migration.

User support

Email or online ticketing support
Email or online ticketing
Support response times
24/7
User can manage status and priority of support tickets
Yes
Online ticketing support accessibility
None or don’t know
Phone support
Yes
Phone support availability
24 hours, 7 days a week
Web chat support
No
Support levels
24/7

Resellers

Supplier type
Reseller (no extras)
Organisation whose services are being resold
Dynatrace, Apica, Kentik, Elastic, Servicenow

Staff security

Staff security clearance
Other security clearance
Government security clearance
Up to Security Clearance (SC)

Standards and certifications

ISO/IEC 27001 certification
No
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
No
Cyber essentials plus
No
Other security certifications
No

Social Value

Social Value

Social Value

Covid-19 recovery

Covid-19 recovery

Covid-19 recovery

Providing cost effective services that help reduce operating costs and improve quality is one of the key aspects to helping the UK economy recover

Pricing

Price
£350 to £1,250 a unit a day
Discount for educational organisations
Yes

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at jwarren@harrisonjamesit.com. Tell them what format you need. It will help if you say what assistive technology you use.