Skip to main content
Digital Marketplace

Beta Help us improve the Digital Marketplace - send your feedback

CGI IT UK LIMITED

Virtual Desktop Infrastructure (VDI) Advisory

Today's workforce expect a seamless End-User experience whether traveling, remotely or in the office.
This drives organisations to revisit their Digital Workplace Strategy to boost productivity and improve the overall End-User experience.
CGI provides services to design, setup and deploy VDI environments, supporting a modern Digital Workplace strategy.

Features

  • Digital Workplace Virtual Desktop strategy, design and delivery
  • Persona mapping assessment identifying target user groups and use-cases.
  • Creation of tailored business case for change.
  • Pooled and persistent VDI solutions with optimised image/app management
  • User profile persistence design for a consistent user experience.
  • Application packaging and delivery (e.g. MSIX app-attach)
  • AVD, AWS Workspaces, Citrix, VMware Horizon
  • Security Cleared (SC) EUC hybrid and cloud experts available.

Benefits

  • Vendor-agnostic selection of VDI technologies
  • Full solution design lifecycle from our experts
  • Low risk and rapid migration to new platform
  • Integration with existing identity providers e.g. Active Directory, EntraID, Okta
  • Support BYOD and thin client, seasonal workers, call-centre use-cases
  • Run specialised workloads, legacy applications or secure software development
  • All major VDI providers supported; Microsoft, AWS, Citrix, VMware
  • Early-life post-migration support
  • Remote Access design and configuration
  • Leverage security-cleared personnel to safely deploy sensitive environments.

Pricing

£510 to £1,300 a unit a day

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at uk.gen.ccsframeworks@cgi.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

5 9 2 7 4 1 6 2 3 9 5 9 2 5 8

Contact

CGI IT UK LIMITED CCS Frameworks Team
Telephone: 08450707765
Email: uk.gen.ccsframeworks@cgi.com

Planning

Planning service
Yes
How the planning service works
Our four step process includes planning activities in the Discovery and Design phases:
• Discovery: we review your existing EUC strategy and as-is technical landscape. We discuss any constraints you have. We review the types of user needing access, mapping these to personas. We capture integration requirements, such as Active Directory or Entra ID requirements.
• Design: we consider your existing architecture, discovered constraints and design a VDI solution for you. Considerations such as using pooled or persistent desktops, platform sizing, how to handle image management, application management, patching and upgrade lifecycles and user profile persistence are all taken into account. Designing for cloud cost management is also a key factor to ensure total cost of ownership is understood and, most importantly, maintained and governed.
Planning service works with specific services
Yes
Hosting or software services the planning service works with
  • Microsoft Azure Virtual Desktop (AVD)
  • AWS - Amazon WorkSpaces
  • Citrix Virtual Apps and Desktops
  • VMware Horizon Suite

Training

Training service provided
Yes
How the training service works
CGI can provide upskilling in the new solution technologies if required.
Training is tied to specific services
No

Setup and migration

Setup or migration service available
Yes
How the setup or migration service works
Our four step process includes Setup and Migration activities in the last two phases; "Implement" and "Support"
• Implement: working with you, we design a tailored implementation plan. Pilot users are chosen to ensure any user-feedback is taken into account before a more widespread rollout. Acceptance tests are designed, managed and the results fed into the main implementation plan. Roll out to remaining users is organised into agreed waves. Knowledge transfer to BAU support teams starts here.
• Support: our project team provides early-life support for the rollout, ensuring a smooth transition into your BAU support team.
Setup or migration service is for specific cloud services
Yes
List of supported services
  • Microsoft Azure Virtual Desktop (AVD)
  • AWS - Amazon WorkSpaces
  • Citrix Virtual Apps and Desktops
  • VMware Horizon Suite

Quality assurance and performance testing

Quality assurance and performance testing service
Yes
How the quality assurance and performance testing works
During our Implement phase, continual testing cycles for the entire solution lifecycle are designed. Pilot users are chosen to ensure any user-feedback is taken into account before a more widespread rollout. Acceptance tests (including performance and scaling testing) are designed, managed and the results fed into the main implementation plan.

Security testing

Security services
Yes
Security services type
Other
Other security services
Secure-by-design is a cornerstone of our solutions and practices.

Ongoing support

Ongoing support service
Yes
Types of service supported
  • Buyer hosting or software
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
How the support service works
The CGI project team will provide early life support for the deployment and rollout to ensure a smooth transition. CGI will carry out knowledge transfer to upskill existing teams or can provide a fully managed service dependent on your requirements. If this is of interest, we will advise on how best we can support you in this regard during this engagement as part of our wider Digital Workplace offering.

Service scope

Service constraints
No constraints. CGI can support clients on-site or remotely, and across a range of security classifications including Above Secret with suitably cleared professionals.

User support

Email or online ticketing support
No
Phone support
No
Web chat support
No
Support levels
Support levels for post-migration support are agreed on a case-by-case basis to ensure dovetailing with any existing operational support services provided by the client or their partners.

Resellers

Supplier type
Reseller providing extra features and support
Organisation whose services are being resold
Microsoft, AWS, Citrix, VMware

Staff security

Staff security clearance
Conforms to BS7858:2019
Government security clearance
Up to Developed Vetting (DV)

Standards and certifications

ISO/IEC 27001 certification
Yes
Who accredited the ISO/IEC 27001
Intertek Certification Limited
ISO/IEC 27001 accreditation date
28/03/2024
What the ISO/IEC 27001 doesn’t cover
Nothing. Our certification covers the provision of outsourcing, project and consultancy services including development and delivery activities plus the management of people, technologies and physical security.
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
Yes
Cyber essentials plus
Yes
Other security certifications
No

Social Value

Social Value

Social Value

Fighting climate change

Fighting climate change

As a member of the Government Digital Sustainability Alliance, CGI leads others to protect and improve the health of our planet.
CGI in the UK has committed to achieve net zero by 2026, based on Science Based Targets (SBTs), achieving an 84% reduction in emissions across our operations from our 2019 baseline. We will use our Carbon Impact Tool to identify and track contracting body contract associated emissions, building these into our net zero plans to reduce any negative environmental impacts of contracts.
We have extended our climate change commitment into our supply chain such that 50% of our suppliers, by spend, will have set their own SBTs to reduce their climate impact by 2026. This will apply to suppliers we engage to support the delivery of call-off contracts. We are supporting suppliers through quarterly net zero knowledge sharing webinars. So far 23% of our suppliers, by spend, have set SBTs.
Our environmental engagement programme 'No Planet B' influences CGI members, clients, suppliers and communities to support environmental protection and improvement. We achieve this through activities such as litter picking and our tree and hedge planting programme where, together with clients and suppliers we have planted 19,500+ UK native trees. Our members partner with clients and suppliers on tree-planting days. We will invite contracting bodies and their ecosystem partners to participate in such activities, connecting them with the environment and increasing protection and enhancement awareness.
CGI's UN-supported research programme, Sustainability Exploration Environmental Data Science (SEEDS), brings organisations, academics and experts together to collaboratively devise/deliver environmental solutions. SEEDS is accelerating efforts to address climate change by researching climate mitigation solutions and waste reduction.
We will continue our partnerships with charities and Social Enterprises, including Canal and River Trust to mobilise action on environmental protection objectives through collaborating with local communities.

Pricing

Price
£510 to £1,300 a unit a day
Discount for educational organisations
No

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at uk.gen.ccsframeworks@cgi.com. Tell them what format you need. It will help if you say what assistive technology you use.