Stu3 Limited

Student Records Systems Consultancy Services in Higher Education

Stu3 provides Higher Education Institutions with expert independent consultancy services for every aspect of student record keeping with a focus on the Tribal SITS:Vision system.

Our team specialises in all areas of the student lifecycle, from enquiry through to graduation, with experience gained from delivering projects for over 90 HEIs.

Features

• Independent SITS and eVision consultancy services
• Deep expertise in all aspects of SITS and student record-keeping.
• Extensive project delivery experience in HE environments.
• Experience in very large, midsize and smaller HE institutions.
• Proven solutions for a range of processes, integrations and optimizations.
• Specialists in fees, finance, fund, and payments processing including Flywire.
• SITS and eVision solution specialists on both Oracle/MS-SQL databases
• Experts in StuTalk and other database integrations.
• Experts in Database Administration and Managed Services
• Blended teams of architects, developers, analysts, testers and project managers.

Benefits

• Maximized return on investments and cost reduction.
• Operational optimization through automation.
• Data protection and security.
• Best-in-class SITS deployment based on deep technical knowledge and experience.
• Improved governance over financial records and transactions.
• Pool of Stu3 expertise accessible on every project.
• Agility to changing requirements and demands.
• Knowledge transfer and enablement for in-house operating teams.
• Project assurance - we never fail to deliver SITS projects.
• Trusted advisor, only ever acting in your best interests.

£900 to £1,200 a unit a day

• Education pricing available

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at ContactUs@stu3.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

594349813785321

Contact

Dan Dobson
020 3305 8443
ContactUs@stu3.co.uk

Planning

• Planning service: Yes
• How the planning service works: Stu3 provides HE institutions with expert services for every aspect of student record keeping – focused on Tribal SITS:Vision. We have implemented hundreds of successful SITS projects in more than fifty HE institutions. We enable adoption and consumption of best-in-class cloud-based student records systems, focused on customer success and optimal return on investments. ; Our team of expert programme managers, project managers, architects, developers, testers and analysts has industry-leading expertise in implementing SITS in the cloud, including the integrations, data migrations and project assurance required to plan, execute and deliver your project on-time and on-budget.; Our project management knowledge and best practice, and our standard proven solutions, technical documentation and test cases are invaluable resources in planning your successful implementation. ; Our project managers have deep experience in planning projects in similar organizations. They draw on the technical expertise of our architects and engineers to ensure all technical requirements are identified and correctly scoped in the planning. Our analysts help ensure that the project planning accounts for operational alignments and interactions with and requirements of your internal stakeholders and partners.; At your request we can assign a company partner to specifically oversee your project to provide the highest levels of planning oversight.
• Planning service works with specific services: Yes
• Hosting or software services the planning service works with:
  • Tribal SITS
  • Tribal SITS:Vision
  • E:Vision
  • Stutalk
  • SITS Integrations
  • SITS Data Migrations

Training

• Training service provided: Yes
• How the training service works: Stu3 provides HE institutions with expert services for every aspect of student record keeping – focused on Tribal SITS:Vision. Our consultants can provide training packages for both support staff and end users.
• Training is tied to specific services: Yes
• Services the training service works with:
  • Tribal SITS
  • Tribal SITS:Vision
  • EVision
  • Stutalk
  • SITS Integrations
  • SITS Data Migrations

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: Stu3 provides HE institutions with expert services for every aspect of student record keeping – focused on Tribal SITS:Vision. We have implemented hundreds of successful SITS projects in more than fifty HE institutions. We enable adoption and consumption of best-in-class cloud-based student records systems, focused on customer success and optimal return on investments. ; Our team of expert programme managers, project managers, architects, engineers, testers and analysts has industry-leading expertise in implementing and migrating to SITS, including the integrations, data migrations and project assurance required to plan, execute and deliver your project on-time and on-budget.; Our deep technical expertise is invaluable in adopting SITS. We have template solutions including Application Form and Admissions Portal, e:Vision staff Fees Manager, Flywire payments and other online card payment PSP integrations, virtual learning integrations, eAssessment platform integrations, e:Vision Change of Circumstances solution, StuTalk integrations with dozens of external systems. Our template solutions help accelerate and assure your migration. ; Our project managers ensure planning, communication and risk management are well structured. Operational alignments are embedded by our analysts, in conjunction with the technical implementation. ; At your request we can assign a company partner to oversee your project, providing the highest levels of oversight.
• Setup or migration service is for specific cloud services: Yes
• List of supported services:
  • Tribal SITS
  • Tribal SITS:Vision
  • E:Vision
  • Stutalk
  • SITS Integrations
  • SITS Data Migrations

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: Stu3 provides HE institutions with expert services for every aspect of student record keeping – focused on Tribal SITS:Vision. We have implemented hundreds of successful SITS projects in more than fifty HE institutions. We enable adoption and consumption of best-in-class cloud-based student records systems, focused on customer success and optimal return on investments. ; Our team of expert programme managers, project managers, architects, engineers, testers and analysts has industry-leading expertise in implementing and testing SITS, including the integrations, data migrations and project assurance required to plan, execute and deliver your project on-time and on-budget.; Our testers are immediately productive because they already understand the HE environment and culture as well as the SITS platform. We have testing modules and scripts packaged specifically for SITS, ensuring rapid testing with high levels of confidence in results, as well as a cloud-based test harness that can be rapidly deployed against your environment. We deliver test scripts and detailed documentation, which supports seamless handover to User Acceptance Testing. ; At your request we can assign a company partner to oversee your testing project, providing the highest levels of oversight.

Security testing

• Security services: No

Ongoing support

• Ongoing support service: Yes
• Types of service supported:
  • Buyer hosting or software
  • Hosting or software provided by a third-party organisation
• How the support service works: Stu3 provides HE institutions with expert services for every aspect of student record keeping – focused on Tribal SITS:Vision. We have implemented hundreds of successful SITS projects in more than fifty HE institutions. We enable adoption and consumption of best-in-class cloud-based student records systems, focused on customer success and optimal return on investments. ; Our team of expert programme managers, project managers, architects, engineers, testers and analysts has industry-leading expertise in supporting and extending SITS, including the integrations and project assurance required to maintain a fully functional, up to date and secure implementation.; Our engineers, analysts and project managers, have deep expertise in maintaining SITS deployments through upgrade and refresh cycles in both cloud-hosted and cloud software deployment models. This includes the implications of integrations with external systems and with changes to data or database schemas.; We have a standardized SITS healthcheck which will give you a report on the health of your implementation and recommend improvements. ; We provide support services for issues and defects, integrations with external systems and sizing - often based on elastic demand across the academic calendar. ; At your request we can assign a company partner to oversee your SITS support, providing the highest levels of oversight.

Service scope

• Service constraints: No

User support

• Email or online ticketing support: Yes, at extra cost
• Support response times: Our helpdesk operates Mon-Fri 9am to 5pm and our SLAs are agreed on an individual basis. First response is typically within 1 hour.
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: WCAG 2.1 AA or EN 301 549
• Phone support: No
• Web chat support: No
• Support levels: We provide first and second line support. Support calls are charged at our standard rate to the nearest 15 minutes (with a minimum charge of 15 minutes per call). We provide a technical account manager for each agreement with optional cloud support engineers available.

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Staff screening not performed
• Government security clearance: None

Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: No
• Cyber essentials plus: No
• Other security certifications: No

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Equal opportunity

  Fighting climate change

  Stu3 are committed to fighting climate change and encourage our staff to work remotely wherever possible to help minimise our carbon footprint. Over 95% of our work is now carried out remotely.; Stu3 has also sponsored the planting of 20 Heritage Apple Trees in the Dinefwr Heritage Orchard, managed by Dinefwr Orchardeers at the National Trust Dinefwr estate.

  Covid-19 recovery

  COVID 19 introduced numerous additional mitigating factors and extenuating circumstances for students to cope with, all of which need to be addressed by student support teams and handled as effectively as possible by all universities.; ; To assist, Stu3 developed an online mitigating circumstances solution for students and staff that we have made available free of charge to all universities. The solution allows students to submit and track mitigating circumstances claims against individual student modules (SMR) or their assessment components (SAS). Staff are then able to review and update the claims. We are available to help with any questions your technical team may have.

  Equal opportunity

  Stu3 have an equal opportunities policy in place. The purpose of this Equal Opportunities Policy is to communicate our commitment to equality of; opportunity in employment, with the aims of ensuring that all employees and job applicants are; treated fairly and equally, and supporting the Company’s objective of providing a working; environment that is free from all forms of discrimination.; The policy applies to all staff within the Company, including employees and other workers, such as; agency workers, temporary workers and contractors.

Pricing

• Price: £900 to £1,200 a unit a day
• Discount for educational organisations: Yes

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at ContactUs@stu3.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.