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  1. Digital Marketplace
  2. Lot 2: Cloud software
  3. Wallix BestSafe
INTEGRITY360 LIMITED

Wallix BestSafe

WALLIX Bastion is a leading PAM solution that delivers robust security and
oversight over privileged access to critical IT infrastructure.
Through your digital transformation, WALLIX Bastion can be
seamlessly deployed from on-premise to private and public cloud
infrastructures.

Features

  • Password Vault: control and manage secrets passwords and credentials
  • MFA: Strong authentication of the user and Single-Sign-On
  • Remote Access Management: Manage accesses for employees, vendors or contractors
  • Controlling Access to target resources and applications
  • Monitor all user sessions
  • Manage and rotate account passwords
  • Application security
  • Just-In-time access and application usage
  • Implement zerotrust methodology
  • End Point Delegation Management

Benefits

  • Password automation: complexity, encryption, rotation..
  • Ensure the identity of the user
  • Seamless experience for remote users ( contractors, third parties)
  • Session management :Authorization, management and recording
  • Least privileged Management
  • dynamic elevation and grant privilege at the right time.
  • Fully Managed PAM solution

Pricing

£373.80 an instance

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at bidreviewboard@integrity360.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 13

Service ID

5 9 4 7 6 2 2 6 4 8 3 4 5 5 0

Contact

INTEGRITY360 LIMITED Davide Poli
Telephone: 02083721000
Email: bidreviewboard@integrity360.com

Service scope

Software add-on or extension
Yes, but can also be used as a standalone service
What software services is the service an extension to
Identity and Account Management / Identity and Governance Account
Cloud deployment model
  • Public cloud
  • Private cloud
  • Community cloud
  • Hybrid cloud
Service constraints
No
System requirements
  • As an appliance ( all-in-one bundle)
  • There is a few system requirements (like cpu/RAM)

User support

Email or online ticketing support
Email or online ticketing
Support response times
In two hours max following the question
User can manage status and priority of support tickets
Yes
Online ticketing support accessibility
WCAG 2.1 AAA
Phone support
Yes
Phone support availability
24 hours, 7 days a week
Web chat support
No
Onsite support
Yes, at extra cost
Support levels
https://www.wallix.com/wp-content/uploads/2020/06/WALLIX_Technical_Support_EN.pdf
Support available to third parties
Yes

Onboarding and offboarding

Getting started
Training and professional services available
Service documentation
Yes
Documentation formats
  • HTML
  • PDF
  • Other
Other documentation formats
Hardcopy
End-of-contract data extraction
Via Customer portal
End-of-contract process
Service ends on agreed date with option of renewal if required

Using the service

Web browser interface
Yes
Supported browsers
  • Internet Explorer 11
  • Microsoft Edge
  • Firefox
Application to install
No
Designed for use on mobile devices
Yes
Differences between the mobile and desktop service
Mobile is only used for MFA
Service interface
Yes
User support accessibility
WCAG 2.1 AAA
Description of service interface
Web and API for managing the solution
Accessibility standards
WCAG 2.1 AAA
Accessibility testing
Via a browser, remote desktop service or SSH
API
Yes
What users can and can't do using the API
Every thing can be done thru web APIs. APIs are documented
API documentation
Yes
API documentation formats
  • HTML
  • PDF
API sandbox or test environment
Yes
Customisation available
Yes
Description of customisation
Web interface GUI, configuration options..

Scaling

Independence of resources
We provide adequate users and resource capabilities

Analytics

Service usage metrics
Yes
Metrics types
User Count Concurrent Users Number of resources or applications
Reporting types
  • API access
  • Real-time dashboards
  • Regular reports
  • Reports on request

Resellers

Supplier type
Reseller (no extras)
Organisation whose services are being resold
WALLIX PAM4ALL

Staff security

Staff security clearance
Conforms to BS7858:2019
Government security clearance
Up to Developed Vetting (DV)

Asset protection

Knowledge of data storage and processing locations
Yes
Data storage and processing locations
  • United Kingdom
  • European Economic Area (EEA)
  • Other locations
User control over data storage and processing locations
Yes
Datacentre security standards
Complies with a recognised standard (for example CSA CCM version 3.0)
Penetration testing frequency
At least once a year
Penetration testing approach
Another external penetration testing organisation
Protecting data at rest
  • Physical access control, complying with another standard
  • Encryption of all physical media
  • Other
Other data at rest protection approach
Automatic deletion of auditing information after an expiration delay
Data sanitisation process
Yes
Data sanitisation type
Explicit overwriting of storage before reallocation
Equipment disposal approach
Complying with a recognised standard, for example CSA CCM v.30, CAS (Sanitisation) or ISO/IEC 27001

Data importing and exporting

Data export approach
Raise Ticket via support and request authorisation to retrieve data
Data export formats
  • CSV
  • Other
Other data export formats
  • Zipfile
  • Webapis
  • One WALLIX proprietary backup
Data import formats
  • CSV
  • Other
Other data import formats
  • Zipfile
  • Webapis
  • One WALLIX proprietary backup

Data-in-transit protection

Data protection between buyer and supplier networks
  • Private network or public sector network
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway
  • Other
Other protection between networks
This connection is not compulsory
Data protection within supplier network
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway
  • Other
Other protection within supplier network
Encryption and https, ssh..

Availability and resilience

Guaranteed availability
SLA available depending on support level : gold or bronze.
Approach to resilience
High availability between different data-centers, breaking glass procedure, disaster recovery, backups, snapshots
Outage reporting
Alerts report SNMP trap

Identity and authentication

User authentication needed
Yes
User authentication
  • 2-factor authentication
  • Identity federation with existing provider (for example Google Apps)
  • Other
Other user authentication
Credentials and second factor authentication
Access restrictions in management interfaces and support channels
VPN
Access restriction testing frequency
At least every 6 months
Management access authentication
  • 2-factor authentication
  • Identity federation with existing provider (for example Google Apps)
  • Other
Description of management access authentication
Credentials and second factor authentication

Audit information for users

Access to user activity audit information
Users have access to real-time audit information
How long user audit data is stored for
User-defined
Access to supplier activity audit information
Users have access to real-time audit information
How long supplier audit data is stored for
User-defined
How long system logs are stored for
User-defined

Standards and certifications

ISO/IEC 27001 certification
No
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
No
Cyber essentials plus
No
Other security certifications
Yes
Any other security certifications
  • ANSI CSPN Certification
  • https://www.ssi.gouv.fr/uploads/2020/01/anssi-cspn-2019_15.pdf

Security governance

Named board-level person responsible for service security
Yes
Security governance certified
Yes
Security governance standards
Other
Other security governance standards
ANSI CSPN Certification
Information security policies and processes
Wallix Information Security Policy available upon request

Operational security

Configuration and change management standard
Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
Configuration and change management approach
Available upon request
Vulnerability management type
Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
Vulnerability management approach
Available upon request
Protective monitoring type
Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
Protective monitoring approach
Available upon request
Incident management type
Conforms to a recognised standard, for example, CSA CCM v3.0 or ISO/IEC 27035:2011 or SSAE-16 / ISAE 3402
Incident management approach
Available upon request

Secure development

Approach to secure software development best practice
Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v3.0)

Public sector networks

Connection to public sector networks
No

Social Value

Fighting climate change

Fighting climate change

WALLIX is committed to social responsibility with both its employees employees and its partners. It stands behind diversity and equality, the fight against all forms of discrimination, supporting career growth within the company, workplace well-being, and good corporate citizenship with regard to cyber risk and reducing the company's environmental impact.

In 2021, WALLIX obtained a rating of 56 from EthiFinance for the year 2020 as well as the Happy At Work label. WALLIX, whose ambition is to become a global leader in cybersecurity, is committed to promoting a digital world of trust through its solutions. This commitment is both technological and societal, and many of its objectives will be achieved by 2025, in line with its strategic plan.
Covid-19 recovery

Covid-19 recovery

WALLIX is committed to social responsibility with both its employees employees and its partners. It stands behind diversity and equality, the fight against all forms of discrimination, supporting career growth within the company, workplace well-being, and good corporate citizenship with regard to cyber risk and reducing the company's environmental impact.

In 2021, WALLIX obtained a rating of 56 from EthiFinance for the year 2020 as well as the Happy At Work label. WALLIX, whose ambition is to become a global leader in cybersecurity, is committed to promoting a digital world of trust through its solutions. This commitment is both technological and societal, and many of its objectives will be achieved by 2025, in line with its strategic plan.
Tackling economic inequality

Tackling economic inequality

WALLIX is committed to social responsibility with both its employees employees and its partners. It stands behind diversity and equality, the fight against all forms of discrimination, supporting career growth within the company, workplace well-being, and good corporate citizenship with regard to cyber risk and reducing the company's environmental impact.

In 2021, WALLIX obtained a rating of 56 from EthiFinance for the year 2020 as well as the Happy At Work label. WALLIX, whose ambition is to become a global leader in cybersecurity, is committed to promoting a digital world of trust through its solutions. This commitment is both technological and societal, and many of its objectives will be achieved by 2025, in line with its strategic plan.
Equal opportunity

Equal opportunity

WALLIX is committed to social responsibility with both its employees employees and its partners. It stands behind diversity and equality, the fight against all forms of discrimination, supporting career growth within the company, workplace well-being, and good corporate citizenship with regard to cyber risk and reducing the company's environmental impact.

In 2021, WALLIX obtained a rating of 56 from EthiFinance for the year 2020 as well as the Happy At Work label. WALLIX, whose ambition is to become a global leader in cybersecurity, is committed to promoting a digital world of trust through its solutions. This commitment is both technological and societal, and many of its objectives will be achieved by 2025, in line with its strategic plan.
Wellbeing

Wellbeing

WALLIX is committed to social responsibility with both its employees employees and its partners. It stands behind diversity and equality, the fight against all forms of discrimination, supporting career growth within the company, workplace well-being, and good corporate citizenship with regard to cyber risk and reducing the company's environmental impact.

In 2021, WALLIX obtained a rating of 56 from EthiFinance for the year 2020 as well as the Happy At Work label. WALLIX, whose ambition is to become a global leader in cybersecurity, is committed to promoting a digital world of trust through its solutions. This commitment is both technological and societal, and many of its objectives will be achieved by 2025, in line with its strategic plan.

Pricing

Price
£373.80 an instance
Discount for educational organisations
Yes
Free trial available
Yes
Description of free trial
One month free trial
Link to free trial
https://www.wallix.com/free-trial/bastion

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at bidreviewboard@integrity360.com. Tell them what format you need. It will help if you say what assistive technology you use.