Land Insight

LandInsight

Reduce time spent on acquiring property data, develop a scalable pipeline and enhance your collaboration with the industry’s first purpose-built sourcing and assessment tool for property professionals. With LandInsight’s powerful collection of property data, proactive alerts, and customisable searches, you’ll save time searching for the best sites.

Features

• Find and Assess Land - search environmental and policy contraints
• Search planning applications to understand site history
• Create financial appraisals and secure development funding
• Access our community of builders and developers
• Cloud based GIS and data service for land

Benefits

• All the site assessing data you might need is centralised.
• understand how different attributes (e.g. environment and planning policy) interact
• direct access to stakeholders through our Community
• Access to finance-ready appraisals and a bespoke funding brokerage
• Search for development and offset sites using our search tool
• You’re immediately aware of any potential policy/planning red flags.
• Build a pipeline of developments, maintaining visibility over your projects
• Create automated appraisals in minutes.

£2,500 to £6,000 a licence a year

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at Neil@land.tech. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

595409603965228

Contact

Neil Druian
07900 016446
Neil@land.tech

Service scope

• Software add-on or extension: No
• Cloud deployment model: Private cloud
• Service constraints: Not applicable
• System requirements: Web-based platform requires internet access

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: During regular working hours we work to an average response time under 2 hours, (Monday to Friday 9am - 5pm) and within 24 hours at weekends. Contact would be through the buyers account manager(s) who would then answer any questions or escalate any issue(s) to the development/operations team.
• User can manage status and priority of support tickets: No
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: Web chat
• Web chat support availability: 24 hours, 7 days a week
• Web chat support accessibility standard: None or don’t know
• How the web chat support is accessible: Web chat is available to users within the application, and also to members of the public through the public website.; All our HTML is written in accordance with best practices. Elements have proper attributes so they can be accessed with different devices – via touch, mouse, keyboard, and screen readers.
• Web chat accessibility testing: In development testing phases we not only test how the app works, but also how it is accessible with different devices and how it behaves in various circumstances, including different screen and font sizes, LTR and RTL support, contrast, and elements focusing as examples. Further details can be requested.
• Onsite support: No
• Support levels: Users are connected with a Customer Success Manager who is their main point of contact throughout their contract, answering questions about the platform and ensuring that they are able to get the most out of the services that are offered. Users are offered access to training sessions and are able to access support from our product managers and data managers.
• Support available to third parties: No

Onboarding and offboarding

• Getting started: Onboarding a client involves several support elements at the beginning of a project including a kick-off meeting with key team members; assigning a dedicated account manager expert in technical functionality to provide assistance for the duration of the project licence. The account manager will also provide training on the relevant aspects of the platform's features and functionality in person, or virtually.
• Service documentation: Yes
• Documentation formats:
  • HTML
  • PDF
  • Other
• Other documentation formats: Video
• End-of-contract data extraction: An export of saved sites is possible in csv format.
• End-of-contract process: At the end of the contract, access to the LandInsight Platform will cease.

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Internet Explorer 11
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
  • Opera
• Application to install: No
• Designed for use on mobile devices: Yes
• Differences between the mobile and desktop service: Our main platform is not optimised for mobile use, but we do have a mobile application that provides some of the functionality at a simplified level. ; Our mobile app, LandInsight Go is designed to be used on the move and to save sites that you come across and feed them into your site pipeline to be assessed in more detail on the desk-top app. ; ; Our online community is also accessible via a mobile ap.
• Service interface: No
• User support accessibility: None or don’t know
• API: No
• Customisation available: Yes
• Description of customisation: Users can select the layers of GIS information that are most relevant for their use case. Users can save this configuration so that they can easily repeat the search based on the same criteria in future.

Scaling

• Independence of resources: All our systems are run on either our kubernetes cluster or through serverless infrastructure with auto scaling configured for both pods and servers that run the cluster. Additionally we have read replicas on our databases that we are also able to scale

Analytics

• Service usage metrics: Yes
• Metrics types: Reports can be provided on required relating to service usage and performance.
• Reporting types: Reports on request

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Staff screening not performed
• Government security clearance: None

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations: United Kingdom
• User control over data storage and processing locations: No
• Datacentre security standards: Managed by a third party
• Penetration testing frequency: At least every 6 months
• Penetration testing approach: ‘IT Health Check’ performed by a CHECK service provider
• Protecting data at rest: Physical access control, complying with CSA CCM v3.0
• Data sanitisation process: Yes
• Data sanitisation type: Deleted data can’t be directly accessed
• Equipment disposal approach: A third-party destruction service

Data importing and exporting

• Data export approach: Saved sites are exportable in csv format.
• Data export formats: CSV
• Data import formats: CSV

Data-in-transit protection

• Data protection between buyer and supplier networks: TLS (version 1.2 or above)
• Data protection within supplier network: TLS (version 1.2 or above)

Availability and resilience

• Guaranteed availability: We haver automatic infrastructure scaling in place, the dev/ops team closely monitor the application and database performance and are able to configure its capacity at will. To ensure failure resilience, LandInsight infrastructure is configured with redundancy (multiple redundant application servers, clustered database). As such it is significantly over-capacity for the current and projected workload. For all practical purposes our AWS-based services have “infinite scalability”. New versions are released without system downtime.
• Approach to resilience: All our services are either redundant or cloud-native scalable ; The client-server communication is via REST API that is stateless so a potential failure on one request endpoint does not impact other endpoints; Our client applications are React SPAs (Single Page Applications) that load as static content. Consequently, a failure on a particular service/endpoint does not cause a system-wide failure (graceful performance degradation); Our applications (in particular the API server) are unit tested at every push to the code repository. We also have a CI/CD pipeline automation in place for automated test execution and application deployment. We also have a 3-stage (integration/staging/production) employment pipeline; Every release undergoes extensive manual testing.
• Outage reporting: We have a separately hosted static error page. Partial outages are also communicated via a status bar in the app. ; Our services are monitored via Datadog which alerts us of outages in the system. We also use kubernetes which will spin up a new pod if one dies. We also have autoscaling ability across servies and databases

Identity and authentication

• User authentication needed: Yes
• User authentication:
  • 2-factor authentication
  • Username or password
• Access restrictions in management interfaces and support channels: We have a dedicated admin site where we can restrict access and block users.
• Access restriction testing frequency: At least every 6 months
• Management access authentication:
  • 2-factor authentication
  • Identity federation with existing provider (for example Google Apps)
  • Username or password

Audit information for users

• Access to user activity audit information: Users contact the support team to get audit information
• How long user audit data is stored for: At least 12 months
• Access to supplier activity audit information: Users contact the support team to get audit information
• How long supplier audit data is stored for: At least 12 months
• How long system logs are stored for: Between 1 month and 6 months

Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: CfA
• ISO/IEC 27001 accreditation date: 05/05/2022
• What the ISO/IEC 27001 doesn’t cover: Physical Security (we are remote)
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: No
• Other security certifications: No

Security governance

• Named board-level person responsible for service security: No
• Security governance certified: Yes
• Security governance standards:
  • ISO/IEC 27001
  • Other
• Other security governance standards: CyberEssentials; GDPR
• Information security policies and processes: We have a dedicated person who heads up all of our compliance and security needs (IT Manager), we prioritise ISO 27001, CyberEssentials, and GDPR

Operational security

• Configuration and change management standard: Supplier-defined controls
• Configuration and change management approach: The organisation has implemented a formal change management policy and process with the purpose of ensuring that all changes are correctly assessed and managed and include adequate and proportionate consideration in relation to information security aspects.
• Vulnerability management type: Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
• Vulnerability management approach: LandInsight uses AWS which is accredited to CSA CCA Star v4.0.
• Protective monitoring type: Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
• Protective monitoring approach: LandInsight uses Datadog, which provides live dashboards that are continuously monitored as well as proactively send alerts. ON receiving an Alert we will assemble an Incident team who will be responsible for managing and resolving the incident. We will typically respond to incidents within 30 minutes.
• Incident management type: Conforms to a recognised standard, for example, CSA CCM v3.0 or ISO/IEC 27035:2011 or SSAE-16 / ISAE 3402
• Incident management approach: We have defined our own Incident Management Process, Users are able to raise their own issues via the website or via their dedicated Customer Success Manager. Every incident has a post-mortem which is stored centrally and distributed. We also use a third party Incident Management Service to record incident updates.

Secure development

• Approach to secure software development best practice: Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v3.0)

Public sector networks

• Connection to public sector networks: No

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Tackling economic inequality

  Fighting climate change

  LandTech's mission is to open up the housing and land market to allow more houses to be built in more places, and by more people. Currently, our existing housing stock is largely ill-equipped to deal with rising temperatures in the summers, colder winters, and increased flooding events. Only by building the places that can cope with the future climate, and that are low impact in terms of water and energy usage, can we tackle climate change. LandTech and our customers are tackling this every day.

  Tackling economic inequality

  LandTech's mission is to open up the housing and land market to allow more houses to be built in more places, and by more people. The housing crisis is affecting more people every year. Whole segments of our society are priced out of the housing market and this is creating societal and generational divides. By opening up more sites, and particularly by supporting the SME development sector, LandTech is tackling economic inequality.

Pricing

• Price: £2,500 to £6,000 a licence a year
• Discount for educational organisations: No
• Free trial available: No

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at Neil@land.tech. Tell them what format you need. It will help if you say what assistive technology you use.