Cognizant Worldwide Limited

Cognizant SAP Managed Platform As A Service

For the applications hosted and deployed on public cloud, Cognizant provides Managed Platform a Service (mPaaS) service offering that will assist your organization with End-to-End Infrastructure, SAP Basis Platform Support and also with Level 3 Application Management Services (including SAP Functional and SAP Security Support).

Features

• fail-proof infrastructure architecture for deployment and migration to cloud
• On-demand infrastructure provisioning
• Scheduled automated startup and shutdown
• Automated backup management, monitoring and alerts
• Automated technical monitoring for optimizing operations and management costs
• Optimised use of native and third party cloud security solutions.
• continuous configuration-management, monitoring, alerting, and security responses
• Infrastructure as a Service (IaaS)
• OS and DB Administration

Benefits

• SID-based pricing model gives you a truly consumption-based pricing approach
• SAP High Availability and DR for reliability and resilience
• Global SAP practice of 10000 skill based consultants
• A top-10 elite SAP Global Services partner
• eliminates high capital expenditure on SAP.
• Enterprise Security
• SAP Integration
• SAP Development Support
• SAP Functional Support

£415 to £1,550 a unit a day

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at inquiryPSandHealth@cognizant.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

595556734325025

Contact

Frank Mcdade
+44 (0) 7711 588 127
inquiryPSandHealth@cognizant.com

Planning

• Planning service: Yes
• How the planning service works: Consumer expectations are shifting from technology features to business outcomes. In today’s dynamic business environment, organisations need to simplify and streamline processes to enhance customer experience and improve operational efficiencies. Our SAP cloud migration experts will help you get the most out of plans to move to the cloud.
• Planning service works with specific services: No

Training

• Training service provided: No

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: Cognizant provides top-notch consulting advisory for SAP deployment on cloud benchmarked with industry standards. Our advisory services include ; • Building a use case; • Creating a storyline for deploying or migrating SAP to cloud with its measurable benefits and improvements on productivity and performance; • Designing a foundational architecture for solutions like SAP S/4HANA in cloud with complex integrations ; • Developing a detailed execution plan to adopt SAP on cloud
• Setup or migration service is for specific cloud services: No

Quality assurance and performance testing

• Quality assurance and performance testing service: No

Security testing

• Security services: Yes
• Security services type:
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy
  • Security testing
  • Security incident management
  • Security audit services
• Certified security testers: Yes
• Security testing certifications:
  • GBEST
  • CREST
  • Tigerscheme
  • Cyber Scheme
  • Other
• Other security testing certifications: Certified Ethical Hacker (CEH)

Ongoing support

• Ongoing support service: Yes
• Types of service supported: Hosting or software provided by a third-party organisation
• How the support service works: Teaming with our partners, Cognizant utilizes best practices for deploying your organisation’s SAP landscape on public or hybrid cloud, for a green-field implementation (SAP Cloud Fit) and migration of your existing on-premise SAP workloads (SAP Cloud Shift). With deep experience delivering SAP S/4HANA engagements on public or hybrid cloud, we have configured business-critical systems such as SAP S/4HANA with 99.9+ percent platform availability and fail-proof disaster recovery.

Service scope

• Service constraints: None.

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: Service Levels agreed to meet the customers business needs
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: WCAG 2.1 AA or EN 301 549
• Phone support: Yes
• Phone support availability: 24 hours, 7 days a week
• Web chat support: Web chat
• Web chat support availability: 24 hours, 7 days a week
• Web chat support accessibility standard: WCAG 2.1 AA or EN 301 549
• Web chat accessibility testing: Accessibility has been tested across a variety of assistive technology users
• Support levels: Agreed with the customer to meet their business needs

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Up to Developed Vetting (DV)

Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: DNV Business Assurance
• ISO/IEC 27001 accreditation date: 02/07/2021
• What the ISO/IEC 27001 doesn’t cover: Certain locations of Cognizant are not in scope of the certification
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: No
• Cyber essentials plus: Yes
• Other security certifications: Yes
• Any other security certifications: ISO 22301 – Business Continuity Management System

Social Value

• Social Value:

  Social Value

  Fighting climate change

  Fighting climate change

  OUR SOCIAL VALUE COMMITMENT; We support and deliver across all identified areas of Social Value. We have provided the below as an example for Fighting Climate Change.; Our Social Value typically has two components:; 1-Reducing the greenhouse gas emissions of clients’ in house software development/support teams.; 2-Training technical teams in ways of working that reduce GHG emissions.; Below is dependent on the size/scope/length of the engagement:; ACTIONS WE WILL UNDERTAKE; • We typically start with a one-day workshop to 1) Define what sustainability is in terms of software development/support. 2) Agree what can be measured, monitored and improved. 3) Produce a comprehensive Social Value Plan outlining our actions.; • We use Cognizant's Carbon Footprint Calculator to measure and report on the IT team’s baseline emissions, using energy as a proxy. This data drives action planning and progress tracking.; • If appropriate, our specialists conduct in-depth assessments of existing services/ways of working and identify areas where environmental impacts can be reduced. This process aligns with the Greenhouse Gas Protocol Product Standard and ISO/IEC 21030 standards for software measurement. We will assess ideas such as 1) cloud migration (eg optimised scalability). 2) Cloud native design (eg microservices and containers). 3) Green software design (eg code that minimises resource usage); • If appropriate, we host workshops to discuss findings and agree changes in ways-of-working.; SUSTAINABILITY PRINCIPLES; We typically run sprints to test changes and measure improvements. We agree ways to integrate these techniques into business as usual.; EMBEDDING THE PRINCIPLES; We train client’s staff in the new ways of working by a blend of joint working, training sessions, and an on-line Sustainability Guide which will cover best practices for sustainable design, development, and operations. We periodically meet with the client to encourage continuous improvement through a blend of refresh training and challenge.

Pricing

• Price: £415 to £1,550 a unit a day
• Discount for educational organisations: No

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at inquiryPSandHealth@cognizant.com. Tell them what format you need. It will help if you say what assistive technology you use.