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REPLY LIMITED

Oracle Workloads on Google Cloud

Oracle Workloads on Google Cloud services from Reply support organisations to license, adopt, and operate Oracle databases and applications on Google Cloud. The service provides commercial and licensing guidance, platform configuration, and integration support, enabling Oracle workloads to run reliably on Google Cloud while supporting cost control, compliance, and operations.

Features

  • Assessment of existing Oracle estates, dependencies, and licensing constraints
  • Architecture design for Oracle workloads running on Google Cloud infrastructure
  • Migration of Oracle databases and applications using supported, compliant patterns
  • Hybrid networking and connectivity between Oracle environments and Google Cloud
  • Security, identity, and access controls aligned to organisational policies/standards
  • High availability and disaster recovery design for Oracle workloads
  • Operational integration with monitoring, backup, and incident management
  • Design that accounts for existing Oracle licensing and estate dependencies
  • Integration with Oracle Cloud Infrastructure where required for specific workloads
  • Transition to live and operational handover for supported Oracle platforms

Benefits

  • Run Oracle workloads reliably on scalable Google Cloud infrastructure
  • Reduce operational complexity while retaining critical Oracle capabilities
  • Improve performance and availability for business-critical databases
  • Enable controlled modernisation without forced re-platforming
  • Increase resilience through robust availability and recovery design
  • Maintain compliance with security and regulatory requirements
  • Support hybrid and multi-cloud operating models without disruption
  • Improve cost visibility and operational control for Oracle platforms
  • Integrate Oracle workloads with modern analytics and cloud services
  • Protect existing Oracle investments while enabling cloud transformation

Pricing

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at glue.frameworks@reply.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 15

Service ID

5 9 6 6 3 9 9 4 7 7 1 6 8 4 4

Contact

REPLY LIMITED Chris Wright
Telephone: 0207 730 6000
Email: glue.frameworks@reply.com

About your service

Service categories

PaaS

Data Management

  • Database management systems
  • Databases
  • Database administration and development
  • Data integration and intelligence

Service scope

Service constraints
N/A
System requirements
Web Browser
Cloud deployment model
Public cloud

User support

Email or online ticketing support
Yes
Support response times
P1 - 1 business hour response time
P2 - 2 business hours response time
P3 - 8 business hours response time
P4 - 2 business days response time

Subject to agreed contract.
User can manage status and priority of support tickets
Yes
Online ticketing support accessibility
EN 301 549
Phone support
Yes
Phone support availability
24 hours, 7 days a week
Web chat support
Yes
Web chat support availability
24 hours, 7 days a week
Web chat support accessibility standard
EN 301 549
Web chat accessibility testing
Web chat is provided through external services such as Google Chat and Microsoft Teams
Onsite support
Yes
Support levels
1st, 2nd and 3rd line support is provided by cloud support engineers and in some cases a technical account manager is assigned. Calls are processed and managed based on standard P1, P2, P3, P4 classifications with defined SLAs. Support channels provided include web, phone and email.
Support available to third parties
Yes
AI chatbot
Yes

Onboarding and offboarding

Getting started
CTS are a Google Premier Partner with a proven track record of deploying Google into Central & Local Government, Education, 3rd Sector and Private sector. CTS Provide on-site user training, VIP training, Admin Training, Change Management, Technical & Strategic consultancy, Project Management.

Google Documentation, training, worked examples, best practices, and a free usage tier are available to assist users with getting started on Google Cloud Platform.

Getting Started: https://cloud.google.com/getting-started/
Online Documentation: https://cloud.google.com/docs/
Training Sessions: https://cloud.google.com/training/
Google Developers Codelabs provide a guided, tutorial, hands-on coding experience:
https://codelabs.developers.google.com/
Best practices: https://cloud.google.com/docs/enterprise/best-practices-for-enterprise-organizations
Service documentation
Yes
Documentation formats
  • PDF
  • Other
Other documentation formats
Google Docs
End-of-contract data extraction
Through document repositories setup with the client e.g. Google Drive, Microsoft SharePoint, Jira, Confluence etc.
End-of-contract process
On the expiry or termination of the Agreement, after a recovery period of up to 30 days following such expiry or termination, Google will delete the Customer-Deleted Data within a maximum period of 180 days, unless applicable legislation or legal process prevents it from doing so.
Documentation accessibility standard
EN 301 549

Using the service

Web browser interface
Yes
Using the web interface
Google Cloud Platform (GCP) offers a web interface known as the Google Cloud Console https://console.cloud.google.com/. This console acts as a central hub for users to manage various aspects of their cloud resources.

What Users Can Do:

Manage Projects and Resources
Monitor and Analyze
Control Access and Security
Billing Management

What Users Cannot Do:

Direct Resource Manipulation
Coding and Development
Advanced Administration Tasks
Web interface accessibility standard
EN 301 549
Web interface accessibility testing
We are working towards improving the testing of our products and services with assistive technology users.
API
Yes
What users can and can't do using the API
You can automate your workflows in your language by accessing the Google Cloud Platform products from your code. Cloud APIs provide similar functionality to Cloud SDK and Cloud Console, and allow you to automate your workflows by using your favorite language.
https://cloud.google.com/apis/
API automation tools
  • Ansible
  • Chef
  • SaltStack
  • Terraform
  • Puppet
  • Other
Other API automation tools
  • Jenkins
  • Packer
  • Kubernetes
  • Spinnaker
  • Google Cloud Deployment Manager
  • Pivotal
  • Open Shift
API documentation
Yes
API documentation formats
  • Open API (also known as Swagger)
  • HTML
Command line interface
Yes
Command line interface compatibility
  • Linux or Unix
  • Windows
  • MacOS
  • Other
Using the command line interface
The CLI can be used to access products and services on GCP from the command-line. You can run these tools interactively or in your automated scripts.
https://cloud.google.com/sdk/

Scaling

Independence of resources
GCP runs on top of Google's infrastructure which serves billions of users across many products and services, the integrity and scale of those services ensures that user demand is handled appropriately.
Customer data is logically segregated by domain to allow data to be produced for a single tenant only.
The authorization to provision additional processing capacity is obtained through budget approvals and
managed through internal SLAs as part of an effective resource economy.
Further details - https://cloud.google.com/files/Google-Cloud-CSA-CAIQ-January2017-CSA-CAIQ-v3.0.1.pdf (Section AAC-03.1 and IVS-04.3)
Usage notifications
Yes
Usage reporting
  • API
  • Email
  • SMS
  • Other
Other usage reporting
Monitoring/operations/BI dashboards
Optimising consumption
Yes
Automatic scaling
Yes

Analytics

Infrastructure or application metrics
Yes
Metrics types
  • CPU
  • Disk
  • HTTP request and response status
  • Memory
  • Network
  • Number of active instances
  • Other
Other metrics
See documentation for further metrics https://cloud.google.com/products/management/
Reporting types
  • API access
  • Real-time dashboards
Resource tagging
No
FOCUS resource tagging
No

Resellers

Supplier type
Reseller providing extra features and support
Organisation whose services are being resold
Google Cloud Platform

Staff security

Staff security clearance
Conforms to BS7858:2019
Government security clearance
Security Clearance (SC)

Asset protection

Knowledge of data storage and processing locations
Yes
Data storage and processing locations
United Kingdom
User control over data storage and processing locations
Yes
Datacentre security standards
Complies with a recognised standard (for example CSA CCM version 4.0)
Penetration testing frequency
At least every 6 months
Penetration testing approach
Another external penetration testing organisation
Protecting data at rest
  • Physical access control, complying with CSA CCM v4.0
  • Physical access control, complying with SSAE-18 / ISAE 3402
  • Physical access control, complying with another standard
  • Encryption of all physical media
  • Scale, obfuscating techniques, or data storage sharding
  • Other
Other data at rest protection approach
Google hard drives leverage technologies like FDE (full disk encryption) and drive locking.
https://cloud.google.com/security/encryption-at-rest
Data sanitisation process
Yes
Equipment disposal approach
Complying with a recognised standard, for example CSA CCM v4.0, CAS (Sanitisation) or ISO/IEC 27001
Data sanitisation type
  • Deleted data can’t be directly accessed / Cryptographic Erasure
  • Explicit overwriting of storage before reallocation / Secure Erase
  • Physical Destruction / Hardware containing data is completely destroyed

Backup and recovery

What’s backed up
Any file type of any size, virtual machines, databases
Backup controls
This varies between services, users can control what backups are performed via the web interface, CLI or APIs.
Datacentre setup
Multiple datacentres with disaster recovery
Scheduling backups
Users schedule backups through a web interface
Backup recovery
Users can recover backups themselves, for example through a web interface
Backup and recovery
Yes
RPO/RTO
Yes

Data-in-transit protection

Data protection between buyer and supplier networks
  • Private network or public sector network
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway
  • Legacy SSL and TLS (under version 1.2)
  • Other
Other protection between networks
Securing data in transit is a high priority for Google. Google was the first major cloud provider to enable HTTPS/TLS by default. Google has also upgraded all our RSA certificates to 2048-bit keys, making our encryption in transit for Cloud Platform and all other Google services even stronger. Perfect forward secrecy (PFS) minimizes the impact of a compromised key, or a cryptographic breakthrough. It protects network data by using a short- term key that lasts only a couple of days and is only held in memory, rather than a key that’s used for years and kept on durable storage.
https://cloud.google.com/security/
Data protection within supplier network
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway
  • Legacy SSL and TLS (under version 1.2)
  • Other
Other protection within supplier network
Google encrypts Cloud Platform data as it moves between our data centers on our private network. Traffic on Google's networks is encrypted.
https://cloud.google.com/security/

Availability and resilience

Guaranteed availability
SLAs are service specific:
https://cloud.google.com/terms/sla/
Approach to resilience
Google operates a global network of data centers to reduce risks from geographical disruptions. The link
below includes the locations of our data centers:
http://www.google.com/about/datacenters/inside/locations/
Google does not depend on failover to other providers and builds redundancy and failover into its own
global infrastructure.
Google performs annual testing of its business continuity plans to simulate disaster scenarios that
simulate catastrophic events that may disrupt Google operations.
https://cloud.google.com/files/Google-Cloud-CSA-CAIQ-January2017-CSA-CAIQ-v3.0.1.pdf (section BCR-01)
Outage reporting
Google maintains a dashboard with service availability and service issues here:
https://status.cloud.google.com/

Identity and authentication

User authentication needed
Yes
User authentication
  • Multi-Factor Authentication (MFA)
  • Public key authentication (including by TLS client certificate)
  • Identity federation with existing provider (for example Google Apps)
  • Dedicated link (for example VPN)
  • Username or password
Access restrictions in management interfaces and support channels
User authentication is primarily handled through Google accounts or service accounts, using various methods depending on the type of resource being accessed.
Access restriction testing frequency
At least every 6 months
Management access authentication
  • Multi-Factor Authentication (MFA)
  • Public key authentication (including by TLS client certificate)
  • Identity federation with existing provider (for example Google Apps)
  • Dedicated link (for example VPN)
  • Username or password
Devices users manage the service through
  • Dedicated device over multiple services or networks
  • Directly from any device which may also be used for normal business (for example web browsing or viewing external email)

Audit information for users

Access to user activity audit information
Users have access to real-time audit information
How long user audit data is stored for
At least 12 months
Access to supplier activity audit information
Users have access to real-time audit information
How long supplier audit data is stored for
User-defined
How long system logs are stored for
At least 12 months

Security governance

Named board-level person responsible for service security
Yes
Security governance certified
Yes
Security governance standards
ISO/IEC 27001
Information security policies and processes
Our security policies are grounded in internationally recognized standards, such as ISO 27001, ensuring comprehensive coverage of all aspects of information security. We have a clear reporting structure with senior security engineers overseeing the security operations and reporting directly to the senior management to ensure transparency and accountability. Compliance with these policies is mandatory for all employees, and adherence is ensured through regular training, audits, and continuous monitoring. Violations are handled through a formal disciplinary process. Additionally, we employ automated systems to enforce security measures, such as access controls and data encryption, and we conduct periodic reviews and updates of our policies to adapt to evolving threats and regulatory changes, ensuring our security practices remain robust and effective.

Operational security

Configuration and change management standard
Complies with a recognised standard, for example CSA CCM v4.0 or SSAE-18 / ISAE 3402
Configuration and change management approach
In Google production environments, software updates are manually vetted to ensure the stability of the system. Changes are then tested and cautiously rolled out to systems. The details vary somewhat depending on the service being considered, but all development work is separated from the operation systems, testing occurs in a multi-staged fashion in both environments and in dedicated test settings. We can share, under NDA, the SOC2 audit report (based on standards from the International Auditing and Assurance Standards Board), which describes the change management process. Additionally, changes to code go through a process of code review involving additional engineer(s).
Vulnerability management type
Complies with a recognised standard, for example CSA CCM v4.0 or SSAE-18 / ISAE 3402
Vulnerability management approach
Google administrates a vulnerability management process that actively scans for security threats using a combination of commercially available and purpose-built in-house tools, intensive-automated and manual penetration efforts, quality assurance processes, software security reviews and external audits. The vulnerability management team is responsible for tracking and following up on vulnerabilities. Once a vulnerability requiring remediation has been identified, it is logged, prioritized according to severity, and assigned an owner. The vulnerability management team tracks and follows up frequently until remediated. Google also maintains relationships with members of the security research community to track issues in Google services and open-source tools.
Protective monitoring type
Complies with a recognised standard, for example CSA CCM v4.0 or SSAE-18 / ISAE 3402
Protective monitoring approach
Google’s security monitoring program is focused on information gathered from internal network traffic, employee actions on systems and outside knowledge of vulnerabilities. At many points across our global network, internal traffic is inspected for suspicious behavior, such as the presence of traffic that might indicate botnet connections. Network analysis is supplemented by examining system logs to identify unusual behavior, such as attempted access of customer data. They actively review inbound security reports and monitor public mailing lists, blog posts, and wikis. Automated network analysis helps determine when an unknown threat may exist and escalates to Google security staff.
https://cloud.google.com/security/whitepaper
Incident management type
Complies with a recognised standard, for example, CSA CCM v4.0 or ISO/IEC 27035:2011 or SSAE-18 / ISAE 3402
Incident management approach
We have a rigorous incident management process for security events that may affect the confidentiality, integrity, or availability of systems or data. This process specifies courses of action, procedures for notification, escalation, mitigation, and documentation. Google’s security incident management program is structured around the NIST guidance on handling incidents (NIST SP 800–61). Key staff are trained in forensics and handling evidence in preparation for an event, including the use of third-party and proprietary tools. Testing of incident response plans is performed for key areas, such as systems that store sensitive customer information.
https://cloud.google.com/security/whitepaper
Post-quantum cryptography secure
No

Secure development

Approach to secure software development best practice
Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v4.0)

Separation between users

Virtualisation technology used to keep applications and users sharing the same infrastructure apart
Yes
Who implements virtualisation
Supplier
Virtualisation technologies used
KVM hypervisor
How shared infrastructure is kept separate
Customer data is logically segregated by domain to allow data to be produced for a single tenant only. Read white paper here : https://cloud.google.com/security/security-design/resources/google_infrastructure_whitepaper_fa.pdf
https://cloud.google.com/files/Google-Cloud-CSA-CAIQ-January2017-CSA-CAIQ-v3.0.1.pdf (Section AAC-03.1)

Energy efficiency

Energy-efficient datacentres
Yes
Description of energy efficient datacentres
Google Data Centres are Carbon Neutral

Pricing

Discount for educational organisations
No
Free trial available
No

Discount

Provide your minimum discount applicable to your baseline prices
2.5%

Formula for calculating price of your services

Formula for calculating price of your services

Which of the core deployment models you intend to offer

Public Cloud

Public Cloud - Formula for calculating price of your services


Total Cost
The Total Cost for a buyer's call off requirement in a Public Cloud Deployment
=
Baseline Pricing
Baseline pricing for the services is based on Google Cloud’s publicly available pricing catalogue, which provides usage-based pricing for cloud services. The catalogue sets out unit pricing, charging models, and applicable discounts, and supports cost transparency and budgeting.
Baseline Pricing - Web link
https://cloud.google.com/pricing
-
Minimum Discounting
2.5%
+
Onboarding Activity
Onboarding costs may vary based on your specific requirements, please confirm with suppliers during the clarification process
+
Additional sources of cost
Buyers may incur additional costs for optional services such as training or enablement, remediation or configuration activities, and migration or transition services, depending on their requirements and scope.
-
Additional sources of cost reduction
Buyers may achieve cost reductions through multi-year usage commitments with Google Cloud, reducing unit pricing, and by choosing to in-source selected elements of service delivery where appropriate. Additional savings may be realised through negotiated Google Cloud discounts and ongoing optimisation of service usage, subject to agreed commercial arrangements.

Mandatory certifications

Mandatory certifications

Are you are bidding to offer IaaS and/or PaaS as a reseller or are you in sole control of the infrastructure

Reseller

Cloud service suppliers you intend to resell with evidence

Organisation 1

Organisation name

Oracle

Website address/upload for organisation

Website address

Website address

https://partner-finder.oracle.com/?CompanyNumber=3-1213085820&page=shell&shell=partner-finder&partner-finder=partner-finder-profile

Organisation 2

Organisation name

Google

Website address/upload for organisation

Website address

Website address

https://cloud.google.com/find-a-partner/partner/reply

Organisation 3

Organisation name

Amazon Web Services

Website address/upload for organisation

Website address

Website address

https://partners.amazonaws.com/partners/001E000000NaBI4IAN/Reply

ISO 9001 certification

Provided

ISO 27001 certification

Provided

ISO 20000-1 certification

Provided

Are you reliant on the Cloud Service Provider for some accreditations

Yes

Cyber Essentials

Do you have a Cyber Essentials Plus certificate?
Yes
Cyber Essentials Plus certificate Number
Ef4fcf52-aa92-481d-8ba6-73e89766db6e

Non-mandatory Standards and certifications

ISO 28000:2022 certification
No
Quality management systems (QMS)
Yes
CSA STAR certification
No
PCI certification
No
Other security certifications
No

Social value

Section B - Commitment for Future: Delivery
  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority

    • New or retained jobs on the contract workforce in the relevant area that meet the criteria set out in MAC 1b, 1c and 1d
    • New apprenticeships on the contract workforce in the relevant area that meet the criteria set out in MAC 1b
    • Providing opportunities for, and measuring and monitoring of, staff workforce conditions over time, including employee engagement, involvement in decision-making and satisfaction and adapting to any changes in the results, with clear processes for acting on issues identified
    • Plans to engage the contract workforce in deciding the most important workplace issues to address
    • Ensuring new workers are informed of their right to join a trade union
    • Monitoring of employee engagement rates (by protected characteristic) and, where necessary, the development of actions to ensure all voices are heard across the diversity of the workforce
    • Employment contracts that reflect actual hours worked; steps taken to ensure employees understand their contracts and have the ability to review and adjust them if actual hours regularly exceed contracted hours
    • Activities that support an environment where staff are educated about, and feel empowered to, address their physical wellbeing
    • Activities that support an environment where staff are educated about and feel empowered to report and address bullying and harassment
    • Activities to cascade good practice on fair working conditions throughout the supply chain
    • Offer a pay and leave entitlement to all eligible staff who become kinship carers, ideally equivalent to statutory adoption pay and leave
    • Payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce
    • Monitoring and reporting of gender and ethnicity pay gaps and plans to address them where necessary
    • Entitlement to sick pay for the contract workforce, with provision in place for any staff who do not meet the earnings threshold for statutory sick pay, payment of sick pay from day one of absence and payment of staff on the contract workforce who are off sick a replacement income of 100% of their usual earnings for as long as possible
    • Plans for an appropriate income replacement policy for staff who are required to spend time away from work to care for a sick dependent or close relative
    • Understanding of in-work progression issues affecting the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
    • Measures to support in-work progression to help people in the contract workforce, to move into higher paid work by developing new skills relevant to the contract
    • Support for the contract workforce by providing career advice, and providing opportunities for staff working on the contract with in-work progression career development into known skills shortages or high growth areas
    • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
    • Volunteering opportunities for staff
    • Understanding of the modern slavery risks and issues affecting the market, industry, sector or country (of origin or of source) relevant to the contract, and the workforce in the supplier’s own organisation and those of its key subcontractors
    • Measures to identify, mitigate and manage modern slavery risks relating to the contract and how these will be implemented
    • Outline policies and practices to be applied to or put in place for the contract to mitigate and manage modern slavery risks, including: Pre-employment checks, recruitment practices. Workplace conditions, safeguarding plans and processes in place and regular monitoring with relevant groups considered, which may include sampling
    • How these flow down the supply chain and are monitored Illustrative examples include reporting, site visits, audits, etc.
    • How to ensure business decisions re: price/cost, short lead times, payment timescales do not create modern slavery risks in the supply chain
    • How the supplier will work with NGOs, trade unions or other businesses to address modern slavery risk
    • Means of influencing staff, suppliers, customers, communities and/or any other appropriate stakeholders with respect to modern slavery risks relating to the contract
  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 2: Skills for growth: Supporting growth sectors and addressing skills gaps.

    • Understanding of employment and relevant skills issues, and of the education and training issues relating to the contract. Illustrative examples: demographics, skills shortages, new opportunities in high growth sectors, geographic/local community and skills/employment challenges
    • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
    • Activities to support relevant sector related skills growth and sustainability in the contract workforce. Illustrative examples: careers talks, curriculum support, literacy support, safety talks and volunteering
    • Delivery of apprenticeships, supported internships and T Level industry placement opportunities (Level 2, 3 and 4+) in relation to the contract
  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 3: Resilient, innovative and flexible supply chains: Support economic growth through enabling resilient businesses, opportunities for small businesses and voluntary, community and social enterprises

    • Understanding of the types of businesses in the market and the level of participation by new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
    • Activities to identify opportunities to open up sub-contracts under the prime contract to a diverse range of businesses, including new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
    • Plans for engaging a diverse range of businesses in engagement activities prior to appointing subcontractors (including activities prior to award of the main contract and during the contract term)
    • Activities that demonstrate a collaborative way to work with a diverse range of businesses as part of the supply chain
    • Advertising of supply chain opportunities openly and to ensure they are accessible to a diverse range of businesses, including advertising all subcontracting opportunities on Contracts Finder
    • Ensuring accessibility to contracting and subcontracting opportunities for disabled business owners and employees
    • Structuring of the supply chain selection process to ensure fairness (e.g. anti-corruption) and encourages participation by a diverse range of businesses, including with regard to new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutual
    • Understanding of local demographics, needs and opportunities for the co-design of the goods, services and works to be delivered under the contract
    • Methods for engaging with different parts of the community (including the education system and charities representing the community) and how communities come together to inform decisions, strategy and projects to leave a positive legacy for future generations
    • Measures to involve local stakeholders and/or users in design (e.g. in the design of services, systems, products or buildings)
    • Plans for positive actions with community groups.
    • Measures for making facilities used in the delivery of the contract available for community groups, education or training
    • Measures to engage users and communities and build relationships to increase community integration build trust and influence how the contract is delivered
    • Plans to respond flexibly and adapt approaches to community engagement and initiatives
    • Support for community-led initiatives relevant to the contract. Illustrative examples: improving transport links; reducing loneliness; helping with English language proficiency; and facilitating social mixing among people with different backgrounds
    • Collaborating with anchor institutions and community groups to make facilities available for education, training or community events
  • Mission: Make Britain a clean energy superpower: To cut bills, create jobs and deliver security with cheaper, zero-carbon electricity by 2030, accelerating to net zero

    Policy Outcome 4: Sustainable procurement practices: Reducing carbon footprints, minimising waste, and promoting the use of clean energy and green technologies.

    • Understanding of opportunities for additional environmental benefits delivery in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Collaborative ways of working with the supply chain to deliver additional environmental benefits in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Delivery of additional environmental benefits through the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Understanding of how to influence staff, suppliers, customers, communities and/or any other appropriate stakeholders through the delivery of the contract to support climate and nature protection and improvement
    • Activities to reconnect people with the environment and increase awareness of ways to protect and enhance it
  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 6: Employment and training: For those who face barriers to employment

    • Understanding of employment and skills issues, and of the skills and employment shortages of high growth sectors relating to the contract
    • Creation of employment opportunities particularly for those who face barriers to employment, such as prison leavers, care leavers and/or who are located in deprived areas, and for people in industries with known skills shortages or in high growth sectors
    • Delivery of training schemes and programmes to address any identified skills gaps and under-representation in the workforce for the contract (e.g. prison leavers, care leavers, kinship carers, disabled people)
    • Advertising, promotional and outreach activities designed to raise awareness of the offer to reach the target cohort
    • Understanding of the issues affecting the representation of disabled people in the workforce in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
    • Collection of the views and expertise of disabled people and their representative organisations on successfully supporting disabled employees or applicants
    • Inclusive and accessible recruitment practices, and retention-focused activities, including those provided in the Guide for line managers on recruiting, managing and developing people with a disability or health condition
    • Introducing transparency to pay and reward processes
    • Offering a range of quality opportunities with routes of progression if appropriate, e.g. T Level industry placements, students supported into higher level apprenticeships.
    • Working conditions which promote an inclusive working environment and promote retention and progression
    • Other measures to provide equality of opportunity for disabled people and those with health conditions into employment, including becoming a Disability Confident employer and inclusion of supported businesses in the contract supply chain
    • Understanding of the issues affecting inequality in employment, skills and pay in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors. Measures to tackle inequality in employment, skills and pay in the contract workforce
    • Inclusive and accessible development practices, including guidance for line managers on recruiting, managing and developing people with a disability or health condition
  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 7: Creating a pipeline of opportunities: For the contract workforce, reducing barriers to entry for under-represented groups.

    • Understanding of the issues affecting the development of new skills by target cohort
    • Understanding of the underlying factors affecting improvements to reduce barriers to entry and training schemes for the target cohort(s) related to the contract workforce
    • Other measures to offer development opportunities for the target cohort(s) in the contract workforce
    • Advertising, promotional and outreach activities designed to raise awareness of the offer to reach the target cohort
    • Understanding of issues relating to entering the contract workforce
    • Creation of outreach activities to create a pipeline of employees for the future contract delivery
    • Content of the outreach activity is designed to suit the target cohort
    • Advertising, promotional and outreach activities designed to raise awareness of the offer to reach the target cohort
  • Mission: Build an NHS fit for the future: That is there when people need it; with fewer lives lost to the biggest killers; in a fairer Britain, where everyone lives well for longer.

    Policy Outcome 8: Increasing productivity through physical and mental wellbeing: In the supply chain and communities in the relevant area.

    • Understanding of issues relating to health and wellbeing, including physical and mental health, in the contract workforce
    • Understanding barriers to access to health and social care services or employment opportunities e.g. digital inclusion
    • Inclusive and accessible recruitment practices, development practices and retention policies that support-focused activities including those provided in the Guide for line managers on recruiting, managing and developing which support people with a disability or health condition
    • Actions to invest in the physical and mental health and wellbeing of the contract workforce

Service documents

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