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PEOPLEDOTCOM LTD

PeopleDotCom LTD digital strategy & transformation services

PeopleDotCom consultancy services support third and public sector organisations to understand user needs, co-create, deliver and implement cloud-based products and services that enable improved user experience and outcomes; improved service quality, improved efficiency and productivity.

Features

  • Support to undertake discovery and user research
  • Support to identify and appraise cloud products and services
  • Support to choose digital systems and vendors
  • Support to prototype digital products and services
  • Support to redesign services and implement change
  • Digital strategy
  • Project and programme management
  • User-centred design

Benefits

  • Efficiency and financial savings achieved
  • Quantified benefits through Cloud based services based on user needs
  • Digital transformation that improves user experiences and healthcare service quality
  • Quantifiable organisational goals achieved via Cloud enabled digital transformation projects
  • Co-designed Cloud based products and services delivered
  • Open standards and other relevant standards and good practice met
  • Modern Cloud ready digital technologies delivered
  • Cloud digital technologies with excellent UX and UI designed
  • Pathways redesigned to optimise benefits

Pricing

£700 to £2,500 a user a day

  • Education pricing available

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at hello@peopledotcom.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

5 9 6 8 0 5 3 6 8 3 2 4 9 7 2

Contact

PEOPLEDOTCOM LTD Victoria Betton
Telephone: 07414062630
Email: hello@peopledotcom.com

Planning

Planning service
No

Training

Training service provided
Yes
How the training service works
Knowledge Transfer is a key component in the majority of our work. This can be delivered through one-to-one skills development or classroom-based training.

We provide training, development and coaching in user-centred design to digital teams.
Training is tied to specific services
No

Setup and migration

Setup or migration service available
No

Quality assurance and performance testing

Quality assurance and performance testing service
Yes
How the quality assurance and performance testing works
PeopleDotCom has expertise in user acceptance testing and user experience testing. We build in moderated approaches to all our engagements to ensure digital projects, products and services meet user needs.

Security testing

Security services
No

Ongoing support

Ongoing support service
No

Service scope

Service constraints
We are experienced in supporting design and development of a range of technologies and can be flexible according to our client’s requirements.

Delivery of the work may be remote, onsite or through a blended approach depending on the project and client requirements.

User support

Email or online ticketing support
Email or online ticketing
Support response times
We respond to questions within 24 hours
User can manage status and priority of support tickets
No
Phone support
Yes
Phone support availability
9 to 5 (UK time), 7 days a week
Web chat support
No
Support levels
We provide telephone and email support to customers as agreed at contracting for services.

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Other security clearance
Government security clearance
Up to Baseline Personnel Security Standard (BPSS)

Standards and certifications

ISO/IEC 27001 certification
No
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
No
Cyber essentials plus
No
Other security certifications
No

Social Value

Social Value

Social Value

Tackling economic inequality

Tackling economic inequality

We provide support to young people experiencing economic inequality through free user-centred design courses via Hackney Quest charity.

Pricing

Price
£700 to £2,500 a user a day
Discount for educational organisations
Yes

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at hello@peopledotcom.com. Tell them what format you need. It will help if you say what assistive technology you use.