net-progress ltd
Age friendly review services
Many older adults have digital accessibility needs that are not met by WCAG 2.1 Level AA compliance. Our expert review identifies issues that make your website hard to use or understand for the over-55s. Optimising a website for older adults can significantly increase task completion for this demographic.
Features
- Device independent review
- Optional benchmarking against relevant websites
- List of actionable recommendations
- List of positive ‘age-friendly’ features on the website
- Assessment of key user journeys
Benefits
- Make your digital products more age-friendly
- Improve task completion for the over-55s
Pricing
£400 to £600 a person a day
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at paul@net-progress.co.uk.
Tell them what format you need. It will help if you say what assistive technology you use.
Framework
G-Cloud 14
Service ID
5 9 9 0 6 2 4 7 3 8 6 5 7 3 9
Contact
net-progress ltd
paul crichton
Telephone: 0208 296 0971
Email: paul@net-progress.co.uk
Planning
- Planning service
- No
Training
- Training service provided
- No
Setup and migration
- Setup or migration service available
- No
Quality assurance and performance testing
- Quality assurance and performance testing service
- Yes
- How the quality assurance and performance testing works
- More details of our QA service are in the Service Definition document.
Security testing
- Security services
- No
Ongoing support
- Ongoing support service
- No
Service scope
- Service constraints
- N/A
User support
- Email or online ticketing support
- Email or online ticketing
- Support response times
- Responses are the same day during the regular working week. The same response can be provided if needed and agreed in advance for weekends.
- User can manage status and priority of support tickets
- No
- Phone support
- Yes
- Phone support availability
- 9 to 5 (UK time), Monday to Friday
- Web chat support
- No
- Support levels
-
Select from:
• Email
• Skype / Google Hangouts
• Phone
• Onsite (where appropriate)
Each project will have a dedicated Account Manager as standard for the duration of the project.
Fault investigation for users and social media monitoring provided for 30 calendar days after launch.
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Staff screening not performed
- Government security clearance
- Up to Security Clearance (SC)
Standards and certifications
- ISO/IEC 27001 certification
- No
- ISO 28000:2007 certification
- No
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- No
- Cyber essentials plus
- No
- Other security certifications
- No
Social Value
- Social Value
-
Social Value
Fighting climate changeFighting climate change
net-progress take part in a carbon off-setting program through a Verified Carbon Standard (VCS) reforestation scheme in the Great Rift Valley, Kenya. For 2022-3, our contribution exceeded our usage, making net-progress carbon negative – we put back more than we used.
Pricing
- Price
- £400 to £600 a person a day
- Discount for educational organisations
- No
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at paul@net-progress.co.uk.
Tell them what format you need. It will help if you say what assistive technology you use.