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AVANADE UK LIMITED

Avanade Sovereign Cloud

Our Avanade Sovereign Cloud service is a comprehensive suite of solutions designed to address the technical, legal, and regulatory requirements for highly regulated government customers. The offering is structured around three main cloud models (public, private and hybrid); each tailored to meet different sovereignty requirements and operational needs.

Features

  • Sovereign Cloud Strategy & Vision
  • Sovereign Cloud Design
  • Sovereign Cloud Planning and Assessment
  • Sovereign Cloud Build and Deployment
  • Sovereign Cloud Migration Services
  • Sovereign Cloud Managed Services
  • Sovereign AI Platform and Framework
  • Secure Modern Engineering
  • Sovereign Cloud Governance
  • Regulatory Compliance and Controls

Benefits

  • Ensure and enforce compliance for regulators
  • Provides data residency and controls
  • Reduces operational risk and complexity
  • Enables secure migration and transformation of workloads
  • Supports business continuity and disaster recovery
  • Delivers advanced security and encrpytion controls
  • Offers disconnected (air gapped) deployment scenarios
  • Provides unified management and operations across cloud deployment models.
  • Validated architectures and patterns to accelerate delivery
  • Provides transparency and immutablity for operations

Pricing

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at uk.hps.support@avanade.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 15

Service ID

5 9 9 8 4 9 5 7 9 5 2 1 3 7 8

Contact

AVANADE UK LIMITED Sangeeta Pierce
Telephone: 02070251000
Email: uk.hps.support@avanade.com

About your service

Service categories

IaaS

IaaS Compute

  • Bare metal
  • Container and serverless engine compute
  • Arm-based instances
  • Other non-x86 instances

Virtualised x86

  • General purpose
  • Compute optimised
  • Memory optimised

Accelerated

  • GPUs
  • APUs

Service scope

Service constraints
Avanade manages the overall available capacity based on existing requirements to control infrastructure spend within the cloud service.
Our compliance programs require software and operating system vulnerability remediation as part of the service.
Vendor maintenance agreements are held and managed by Avanade.
System requirements
  • OS-licenses can be included however might incur additional costs
  • Database and application licenses must be supplied by the client
  • Any application remediation is a requirement on the client
  • Client to provide network connectivity outside of public/private cloud
  • Data hosting restrictions should be known prior to enabling service
Cloud deployment model
  • Public cloud
  • Private cloud
  • Hybrid cloud

User support

Email or online ticketing support
Yes
Support response times
This would be dependent on the client requirements and agreed ‘response’ service level agreement (SLA). We operate a number of different bespoke SLA models across our client base.
User can manage status and priority of support tickets
Yes
Online ticketing support accessibility
WCAG 2.2 AA
Phone support
Yes
Phone support availability
24 hours, 7 days a week
Web chat support
Yes
Web chat support availability
24 hours, 7 days a week
Web chat support accessibility standard
WCAG 2.2 AA
Web chat accessibility testing
Avanade can develop and deploy chatbots powered by Artificial Intelligence (AI) that can provide online web chat support (requirements dependent) at an additional cost. Avanade also utilise Microsoft Teams which can be another means of support but is reliant upon the customer also using a Microsoft Teams solution.
Onsite support
Yes, at extra cost
Support levels
Support services are flexible options available to our clients and can be agreed at the time of negotiation. We have three areas of contact: Email, Phone, and online self-service. This is a standard support service which is shared across multiple clients. Every organisation will have a technical account manager assigned. If you require dedicated support or support from specific locations, this will be at an extra cost.
Support available to third parties
Yes
AI chatbot
Yes

Onboarding and offboarding

Getting started
Avanade will provide the needed introductions to the Avanade Sovereign Cloud service by conducting introductory training sessions with designated personnel. This will be conducted virtually and provided guidance for additional supporting documentation online.
Service documentation
Yes
Documentation formats
  • HTML
  • PDF
End-of-contract data extraction
Avanade has a comprehensive cloud migration service where we can assist in migrating the data from our service to a location of the client's choosing.
End-of-contract process
Avanade has formal contract exit process which we will agree with the client at the start of each contract, and continuously review during it's lifespan.
Documentation accessibility standard
WCAG 2.2 AA

Using the service

Web browser interface
Yes
Using the web interface
Microsoft provides a public facing web interface for Public Sovereign Cloud administration.

Avanade provisions a private facing web interface for Private Sovereign Cloud hosted on Azure Local.
Web interface accessibility standard
WCAG 2.2 AA
Web interface accessibility testing
The web interfaces are based on Azure Public and Azure Local capabilities, an therefore any testing with assistive technologies will be documented by Microsoft.
API
Yes
What users can and can't do using the API
This will be as per Microsoft documentation for Aur Public and Azure Local clouds.
API automation tools
  • Ansible
  • Chef
  • OpenStack
  • SaltStack
  • Terraform
  • Puppet
API documentation
Yes
API documentation formats
  • HTML
  • PDF
Command line interface
Yes
Command line interface compatibility
  • Linux or Unix
  • Windows
Using the command line interface
As per Microsoft documentation for Azure Public and Azure Local cloud

Scaling

Independence of resources
The private Sovereign Cloud is not a shared service service and therefore will not be affected by other users.

The Public Sovereign Cloud underlying performance is managed by Microsoft. Avanade will work woth the client to performance approapriate reservation of public resources as part of our ongoing managed service and governance.
Usage notifications
Yes
Usage reporting
  • Email
  • SMS
Optimising consumption
Yes
Automatic scaling
Yes

Analytics

Infrastructure or application metrics
Yes
Metrics types
  • CPU
  • Disk
  • Memory
  • Network
  • Number of active instances
Reporting types
  • Real-time dashboards
  • Regular reports
  • Reports on request
Resource tagging
Yes
FOCUS resource tagging
Yes

Resellers

Supplier type
Reseller providing extra features and support
Organisation whose services are being resold
Microsoft, Equinix, Dell, HPE

Staff security

Staff security clearance
Conforms to BS7858:2019
Government security clearance
Developed Vetting (DV)

Asset protection

Knowledge of data storage and processing locations
Yes
Data storage and processing locations
United Kingdom
User control over data storage and processing locations
Yes
Datacentre security standards
Complies with a recognised standard (for example CSA CCM version 4.0)
Penetration testing frequency
At least once a year
Penetration testing approach
Another external penetration testing organisation
Protecting data at rest
  • Physical access control, complying with CSA CCM v4.0
  • Physical access control, complying with SSAE-18 / ISAE 3402
  • Encryption of all physical media
Data sanitisation process
Yes
Equipment disposal approach
Complying with a recognised standard, for example CSA CCM v4.0, CAS (Sanitisation) or ISO/IEC 27001
Data sanitisation type
  • Deleted data can’t be directly accessed / Cryptographic Erasure
  • Data Erasure
  • Explicit overwriting of storage before reallocation / Secure Erase
  • Physical Destruction / Hardware containing data is completely destroyed

Backup and recovery

What’s backed up
  • Files
  • Virtual Machines
  • Databases
  • Archives
Backup controls
Standard schedules are pre-defined at server deployment based on workload type, and then adhoc requests are handled via ticket process to adjust the schedule.
Datacentre setup
  • Multiple datacentres with disaster recovery
  • Multiple datacentres
  • Single datacentre with multiple copies
  • Single datacentre
Scheduling backups
Users contact the support team to schedule backups
Backup recovery
Users contact the support team
Backup and recovery
Yes
RPO/RTO
Yes

Data-in-transit protection

Data protection between buyer and supplier networks
  • Private network or public sector network
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway
  • Legacy SSL and TLS (under version 1.2)
Data protection within supplier network
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway
  • Legacy SSL and TLS (under version 1.2)

Availability and resilience

Guaranteed availability
For infrastructure up-time running on the Private Sovereign cloud, Avanade will architect the solution to meet the client required availability and resilience targets.

For Public cloud, the client will need to refer to the Microsoft service description documentation (publicly available). Pulblic Cloud environment can be architected to meet client requirements.

Individual application and end-to-end service availability is subjected to the architecture and dependent services of those applications.

Service SLAs can be agreed in the contracting phase with Avanade.
Approach to resilience
Available on request
Outage reporting
Monitoring alert on infrastructure and application failure output to ServiceNow and logs ticket;
Incidents raised by vendors/end-users in ServiceNow;
Email notifications to the identified stakeholders of the critical incidents;
Collaboration with client's major incident process, where available; Summary of outages in ServiceNow reports.

Identity and authentication

User authentication needed
Yes
User authentication
  • Multi-Factor Authentication (MFA)
  • Public key authentication (including by TLS client certificate)
  • Identity federation with existing provider (for example Google Apps)
  • Limited access network (for example PSN)
  • Dedicated link (for example VPN)
  • Username or password
Access restrictions in management interfaces and support channels
Access is restricted to the management interfaces both by network firewalls and role based restrictions.
Access restriction testing frequency
At least every 6 months
Management access authentication
  • Multi-Factor Authentication (MFA)
  • Public key authentication (including by TLS client certificate)
  • Identity federation with existing provider (for example Google Apps)
  • Limited access network (for example PSN)
  • Dedicated link (for example VPN)
  • Username or password
Devices users manage the service through
  • Dedicated device on a segregated network (providers own provision)
  • Dedicated device over multiple services or networks
  • Any device but through a bastion host (a bastion host is a server that provides access to a private network from an external network such as the internet)

Audit information for users

Access to user activity audit information
Users contact the support team to get audit information
How long user audit data is stored for
At least 12 months
Access to supplier activity audit information
Users contact the support team to get audit information
How long supplier audit data is stored for
At least 12 months
How long system logs are stored for
At least 12 months

Security governance

Named board-level person responsible for service security
Yes
Security governance certified
Yes
Security governance standards
ISO/IEC 27001
Information security policies and processes
Avanade aligns the security for the Sovereign Cloud Service to the policies of the client. Included within those policies are specific guidelines for identifying, reporting, and tracking security related tasks. This is then reviewed by an internal audit and compliance team, and audited by a third party annually.

Operational security

Configuration and change management standard
Supplier-defined controls
Configuration and change management approach
The ITIL based change management processes and procedures are managed at the infrastructure level and recommended to the application and business users leveraging the service. This process ensures specific reviews in the process for technical, business and service approvals throughout the process culminating in a change approval board approval.
Vulnerability management type
Supplier-defined controls
Vulnerability management approach
Avanade service leverages third party scanning tools to assist in identifying vulnerabilities within the environment. Scans are scheduled based on specific targeted services and results assessed based on risk and impact. Based on the assessment, the vulnerabilities identified are classified and scheduled for remediation depending on the risk.
Protective monitoring type
Supplier-defined controls
Protective monitoring approach
Protective monitoring starts with the Intrusion Detection Service, and flows through our service through several monitoring tools and processes in the service.
Incident management type
Supplier-defined controls
Incident management approach
Incident management is a process defined to ensure service is restored to a predefined standard of service. This is managed with the monitoring tools deployed as part of the service and leverages inputs from both Users as well as technology to maintain the standard service. Based on the severity of the incident, incident reports are provided with root cause analysis to the identified stakeholders.
Post-quantum cryptography secure
Yes

Secure development

Approach to secure software development best practice
Conforms to a recognised standard, but self-assessed

Separation between users

Virtualisation technology used to keep applications and users sharing the same infrastructure apart
Yes
Who implements virtualisation
Supplier
Virtualisation technologies used
Hyper-V
How shared infrastructure is kept separate
Avanade Private Sovereign Cloud is dedicated private infrastructure for each client, running in client data centres or other co-lo data centres.

Avanade Public Sovereign Cloud will run in a client dedicated Azure subscription and separated as per Microsoft documentation.

Energy efficiency

Energy-efficient datacentres
Yes
Description of energy efficient datacentres
Avanade has several global programs focused on energy conservation for the company. Our Public Cloud and Data Centre partners (Microsoft, Equinix) offer EU compliant efficient data centres to decrease the energy consumption and carbon footprint of digital infrastructure.

The as-a-service offering, delivers energy savings through a consumption-based IT model that is aligned to capacity usage.

Pricing

Discount for educational organisations
No
Free trial available
No

Discount

Provide your minimum discount applicable to your baseline prices
0%

Formula for calculating price of your services

Formula for calculating price of your services

Which of the core deployment models you intend to offer

  • Public Cloud
  • Private Cloud

Public Cloud - Formula for calculating price of your services


Total Cost
The Total Cost for a buyer's call off requirement in a Public Cloud Deployment
=
Baseline Pricing
Basline pricing for Microsodt Azure Public Cloud services can be found through the clients agreed pricing agreement with Microsoft, or through the public Microsoft Azure pricing at the link provided.
Baseline Pricing - Web link
https://azure.microsoft.com/pricing/
-
Minimum Discounting
0%
+
Onboarding Activity
Onboarding costs may vary based on your specific requirements, please confirm with suppliers during the clarification process
+
Additional sources of cost
Additional sources of cost the buyer may incur will be due to (and not limited to):
- Unexpected increases in volumetrics
- Application and ISV software licensing impacts
- Increase consumption and un-managed costs in non-production environments from developers, testers etc.
- Increased costs from buyers other suppliers
-
Additional sources of cost reduction
Additional sources of cost reduction the buyer may benefit from are:
- Reduced volumetrics and consumption
- Efficiency gains passed on from our service
- Ability to modernise and consolidate

Private Cloud - Formula for calculating price of your services


Total Cost
The Total Cost for a buyer's call off requirement in a Private Cloud Deployment
=
Baseline Pricing
Our baseline pricing will be determine on a customer-by-customer basis, and determined following initial discovery engagements and a clear and agreed understanding of requirements.
-
Minimum Discounting
0%
+
Onboarding Activity
Onboarding costs may vary based on your specific requirements, please confirm with suppliers during the clarification process
+
Additional sources of cost
Additional sources of cost the buyer may incur will be due to (and not limited to):
- Unexpected increases in volumetrics
- Application and ISV software licensing impacts
- Increase consumption and un-managed costs in non-production environments from developers, testers etc.
- Increased costs from buyers other suppliers
-
Additional sources of cost reduction
Additional sources of cost reduction the buyer may benefit from are:
- Reduced volumetrics and consumption
- Efficiency gains passed on from our service
- Ability to modernise and consolidate

Mandatory certifications

Mandatory certifications

Are you are bidding to offer IaaS and/or PaaS as a reseller or are you in sole control of the infrastructure

Reseller

Cloud service suppliers you intend to resell with evidence

Organisation 1

Organisation name

Equinix

Website address/upload for organisation

Upload

Upload

Provided

Organisation 2

Organisation name

Microsoft

Website address/upload for organisation

Upload

Upload

Provided

ISO 9001 certification

Provided

ISO 27001 certification

Provided

ISO 20000-1 certification

Provided

Are you reliant on the Cloud Service Provider for some accreditations

Yes

Cyber Essentials

Do you have a Cyber Essentials Plus certificate?
Yes
Cyber Essentials Plus certificate Number
3df155b7-a6c9-4733-a8a6-02e57709f3b6

Non-mandatory Standards and certifications

ISO 28000:2022 certification
No
Quality management systems (QMS)
No
CSA STAR certification
No
PCI certification
No
Other security certifications
No

Social value

Section B - Commitment for Future: Delivery
  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority

    • New or retained jobs on the contract workforce in the relevant area that meet the criteria set out in MAC 1b, 1c and 1d
    • New apprenticeships on the contract workforce in the relevant area that meet the criteria set out in MAC 1b
    • Providing opportunities for, and measuring and monitoring of, staff workforce conditions over time, including employee engagement, involvement in decision-making and satisfaction and adapting to any changes in the results, with clear processes for acting on issues identified
    • Plans to engage the contract workforce in deciding the most important workplace issues to address
    • Ensuring new workers are informed of their right to join a trade union
    • Monitoring of employee engagement rates (by protected characteristic) and, where necessary, the development of actions to ensure all voices are heard across the diversity of the workforce
    • Employment contracts that reflect actual hours worked; steps taken to ensure employees understand their contracts and have the ability to review and adjust them if actual hours regularly exceed contracted hours
    • Activities that support an environment where staff are educated about, and feel empowered to, address their physical wellbeing
    • Activities that support an environment where staff are educated about and feel empowered to report and address bullying and harassment
    • Activities to cascade good practice on fair working conditions throughout the supply chain
    • Offer a pay and leave entitlement to all eligible staff who become kinship carers, ideally equivalent to statutory adoption pay and leave
    • Payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce
    • Monitoring and reporting of gender and ethnicity pay gaps and plans to address them where necessary
    • Entitlement to sick pay for the contract workforce, with provision in place for any staff who do not meet the earnings threshold for statutory sick pay, payment of sick pay from day one of absence and payment of staff on the contract workforce who are off sick a replacement income of 100% of their usual earnings for as long as possible
    • Plans for an appropriate income replacement policy for staff who are required to spend time away from work to care for a sick dependent or close relative
    • Understanding of in-work progression issues affecting the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
    • Measures to support in-work progression to help people in the contract workforce, to move into higher paid work by developing new skills relevant to the contract
    • Support for the contract workforce by providing career advice, and providing opportunities for staff working on the contract with in-work progression career development into known skills shortages or high growth areas
    • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
    • Volunteering opportunities for staff
    • Understanding of the modern slavery risks and issues affecting the market, industry, sector or country (of origin or of source) relevant to the contract, and the workforce in the supplier’s own organisation and those of its key subcontractors
    • Measures to identify, mitigate and manage modern slavery risks relating to the contract and how these will be implemented
    • Outline policies and practices to be applied to or put in place for the contract to mitigate and manage modern slavery risks, including: Pre-employment checks, recruitment practices. Workplace conditions, safeguarding plans and processes in place and regular monitoring with relevant groups considered, which may include sampling
    • How these flow down the supply chain and are monitored Illustrative examples include reporting, site visits, audits, etc.
    • How to ensure business decisions re: price/cost, short lead times, payment timescales do not create modern slavery risks in the supply chain
    • How the supplier will work with NGOs, trade unions or other businesses to address modern slavery risk
    • Means of influencing staff, suppliers, customers, communities and/or any other appropriate stakeholders with respect to modern slavery risks relating to the contract
  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 2: Skills for growth: Supporting growth sectors and addressing skills gaps.

    • Understanding of employment and relevant skills issues, and of the education and training issues relating to the contract. Illustrative examples: demographics, skills shortages, new opportunities in high growth sectors, geographic/local community and skills/employment challenges
    • Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
    • Activities to support relevant sector related skills growth and sustainability in the contract workforce. Illustrative examples: careers talks, curriculum support, literacy support, safety talks and volunteering
    • Delivery of apprenticeships, supported internships and T Level industry placement opportunities (Level 2, 3 and 4+) in relation to the contract
  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 3: Resilient, innovative and flexible supply chains: Support economic growth through enabling resilient businesses, opportunities for small businesses and voluntary, community and social enterprises

    • Understanding of the types of businesses in the market and the level of participation by new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
    • Activities to identify opportunities to open up sub-contracts under the prime contract to a diverse range of businesses, including new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
    • Plans for engaging a diverse range of businesses in engagement activities prior to appointing subcontractors (including activities prior to award of the main contract and during the contract term)
    • Activities that demonstrate a collaborative way to work with a diverse range of businesses as part of the supply chain
    • Advertising of supply chain opportunities openly and to ensure they are accessible to a diverse range of businesses, including advertising all subcontracting opportunities on Contracts Finder
    • Ensuring accessibility to contracting and subcontracting opportunities for disabled business owners and employees
    • Structuring of the supply chain selection process to ensure fairness (e.g. anti-corruption) and encourages participation by a diverse range of businesses, including with regard to new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutual
    • Understanding of local demographics, needs and opportunities for the co-design of the goods, services and works to be delivered under the contract
    • Methods for engaging with different parts of the community (including the education system and charities representing the community) and how communities come together to inform decisions, strategy and projects to leave a positive legacy for future generations
    • Measures to involve local stakeholders and/or users in design (e.g. in the design of services, systems, products or buildings)
    • Plans for positive actions with community groups.
    • Measures for making facilities used in the delivery of the contract available for community groups, education or training
    • Measures to engage users and communities and build relationships to increase community integration build trust and influence how the contract is delivered
    • Plans to respond flexibly and adapt approaches to community engagement and initiatives
    • Support for community-led initiatives relevant to the contract. Illustrative examples: improving transport links; reducing loneliness; helping with English language proficiency; and facilitating social mixing among people with different backgrounds
    • Collaborating with anchor institutions and community groups to make facilities available for education, training or community events
  • Mission: Make Britain a clean energy superpower: To cut bills, create jobs and deliver security with cheaper, zero-carbon electricity by 2030, accelerating to net zero

    Policy Outcome 4: Sustainable procurement practices: Reducing carbon footprints, minimising waste, and promoting the use of clean energy and green technologies.

    • Understanding of opportunities for additional environmental benefits delivery in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Collaborative ways of working with the supply chain to deliver additional environmental benefits in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Delivery of additional environmental benefits through the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Understanding of how to influence staff, suppliers, customers, communities and/or any other appropriate stakeholders through the delivery of the contract to support climate and nature protection and improvement
    • Activities to reconnect people with the environment and increase awareness of ways to protect and enhance it
  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 6: Employment and training: For those who face barriers to employment

    • Understanding of employment and skills issues, and of the skills and employment shortages of high growth sectors relating to the contract
    • Creation of employment opportunities particularly for those who face barriers to employment, such as prison leavers, care leavers and/or who are located in deprived areas, and for people in industries with known skills shortages or in high growth sectors
    • Delivery of training schemes and programmes to address any identified skills gaps and under-representation in the workforce for the contract (e.g. prison leavers, care leavers, kinship carers, disabled people)
    • Advertising, promotional and outreach activities designed to raise awareness of the offer to reach the target cohort
    • Understanding of the issues affecting the representation of disabled people in the workforce in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
    • Collection of the views and expertise of disabled people and their representative organisations on successfully supporting disabled employees or applicants
    • Inclusive and accessible recruitment practices, and retention-focused activities, including those provided in the Guide for line managers on recruiting, managing and developing people with a disability or health condition
    • Introducing transparency to pay and reward processes
    • Offering a range of quality opportunities with routes of progression if appropriate, e.g. T Level industry placements, students supported into higher level apprenticeships.
    • Working conditions which promote an inclusive working environment and promote retention and progression
    • Other measures to provide equality of opportunity for disabled people and those with health conditions into employment, including becoming a Disability Confident employer and inclusion of supported businesses in the contract supply chain
    • Understanding of the issues affecting inequality in employment, skills and pay in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors. Measures to tackle inequality in employment, skills and pay in the contract workforce
    • Inclusive and accessible development practices, including guidance for line managers on recruiting, managing and developing people with a disability or health condition
  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 7: Creating a pipeline of opportunities: For the contract workforce, reducing barriers to entry for under-represented groups.

    • Understanding of the issues affecting the development of new skills by target cohort
    • Understanding of the underlying factors affecting improvements to reduce barriers to entry and training schemes for the target cohort(s) related to the contract workforce
    • Other measures to offer development opportunities for the target cohort(s) in the contract workforce
    • Advertising, promotional and outreach activities designed to raise awareness of the offer to reach the target cohort
    • Understanding of issues relating to entering the contract workforce
    • Creation of outreach activities to create a pipeline of employees for the future contract delivery
    • Content of the outreach activity is designed to suit the target cohort
    • Advertising, promotional and outreach activities designed to raise awareness of the offer to reach the target cohort
  • Mission: Build an NHS fit for the future: That is there when people need it; with fewer lives lost to the biggest killers; in a fairer Britain, where everyone lives well for longer.

    Policy Outcome 8: Increasing productivity through physical and mental wellbeing: In the supply chain and communities in the relevant area.

    • Understanding of issues relating to health and wellbeing, including physical and mental health, in the contract workforce
    • Understanding barriers to access to health and social care services or employment opportunities e.g. digital inclusion
    • Inclusive and accessible recruitment practices, development practices and retention policies that support-focused activities including those provided in the Guide for line managers on recruiting, managing and developing which support people with a disability or health condition
    • Actions to invest in the physical and mental health and wellbeing of the contract workforce

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at uk.hps.support@avanade.com. Tell them what format you need. It will help if you say what assistive technology you use.