1Spatial Group Ltd

1Streetworks - Traffic Management Planning Automation

Produce comprehensive, compliant, consistent, cost-effective traffic management plans, in under 2 minutes.

1Streetworks combines traffic management regulations, industry best practice, and all the information you need to efficiently plan your roadworks all in one place and all through a browser.

Features

• Automate ‘Red Book’ compliant traffic management plans
• Cloud-based - no deployment needed, fast onboarding & training
• Rapid production of compliant plans
• Automated diversions, signage and signage placement
• Tweak, customise and enhance plans for your specific needs
• Create custom signs for in addition to full TSRGD catalogue
• See current and upcoming traffic permits in your works area
• Format and print plans using both standard and custom layouts
• Full audit history for all plans created

Benefits

• Automate costly, time-consuming, and error-prone process of traffic management planning
• Automate production of traffic management plans
• Peace of mind - 'Red Book' compliance
• Decrease turnaround time for producing streetworks plans

£125 a unit

• Free trial available

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at government@1spatial.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

600409430539060

Contact

Dan Warner
01223 420 414
government@1spatial.com

Service scope

• Software add-on or extension: No
• Cloud deployment model: Public cloud
• Service constraints: The sole constraint is that the web application requires an Internet connection to function.
• System requirements: Requires a modern web browser - no other software requirements

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: Response times are based upon the category of priority: Priority 1 - 30 minutes Support Case Response Target and 4 Hours Support Case Resolution Target; Priority 2 - 30 minutes Support Case Response Target and 8 Hours Support Case Resolution Target; Priority 3 - 60 minutes Support Case Response Target and 80 Hours Support Case Resolution Target; Priority 4 - 60 minutes Support Case Response Target and 80 Hours Support Case Resolution Target. The 1Spatial Support Desk will be operated between the hours of 09:00 to 17:30 (UK time), Monday-Friday, excluding UK bank holidays.
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: WCAG 2.1 AA or EN 301 549
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Onsite support: Yes, at extra cost
• Support levels: 1Spatial offers 3 support levels for software services - Standard, Advanced and Premium. Standard Support Package includes the following benefits: Access to 1Spatial Support Desk Service for raising licensed software service requests with support engineers. 1Spatial Support Desk operates between the hours of 09:00 to 17:30 (UK time), Monday-Friday, excluding local public holidays. 1Spatial will provide email, Customer Support Portal or telephone assistance to customers to enable communications with 1Spatial’s software support engineers during the core hours specified above. Where a fault requires a change in Third Party licenced software, an issue will be logged with suppliers. 1Spatial will pass on suggestions for enhancements to suppliers for supported Third Party software. Advanced Support Package includes the following additional benefits: Assigned Support Lead Access to dedicated Software Installation Engineer Access to consultancy, training, technical support Quarterly Service Reviews Software and Service Promotions 1Spatial Software Beta Program Membership. Premium Support Package includes the following benefits: Tailored service to support 1Spatial and supported Third Party software across an organisation or enterprise solution. The benefits from the Advanced Package. Access to Technical Lead Dedicated onsite support. Specialist remote support services.
• Support available to third parties: Yes

Onboarding and offboarding

• Getting started: 1Spatial offers on-site or remote training courses for users. These are typically one day, and are included in the pricing. ; ; In addition, the application is fully documented in an online user guide, with additional downloadable PDF user guides. This allows the user to self-service.; ; Given the nature of the application (multi-tenanted cloud web app), there is minimal configuration or setup required.; ; Our 1Streetworks team also works closely with users to ensure successful takeup and adoption of the 1Streetworks platform.
• Service documentation: Yes
• Documentation formats:
  • HTML
  • PDF
• End-of-contract data extraction: The user data consists in 3 main categories:; 1. PDFs for plans that have been produced; 2. Geospatial data for plans that have been drafted or produced; 3. User data and permissions; ; The PDFs are freely downloadable from the user interface, and are kept for 2 years from the time of creation. They may be downloaded at any point during this retention period. ; ; The geospatial data associated with the plans drafted or produced is not downloadable, owing to the complex and varied suite of datasets it involves (including third-party data).; ; User data and permissions held within the application may not be downloaded per se, but these data are rather small - names, permissions, etc.
• End-of-contract process: Before the end of the contract, users are encouraged to download any plans which they will need after the contract expires.; ; When the contract expires, none of the customer's users will be able to log in anymore. ; ; The customer may choose for their application tenancy (e.g. users, permissions, data associated with any plans still be drafted) to be deleted entirely (with all associated data being deleted), or may choose for the tenancy to be kept dormant. The latter allows for the customer to restart their subscription later, subject to a fresh contract being agreed.

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Microsoft Edge
  • Chrome
• Application to install: No
• Designed for use on mobile devices: Yes
• Differences between the mobile and desktop service: There are no substantive differences. As a web app, it is responsive and can be access via browser (Edge or Chrome) on a mobile device. ; ; While the user interface may appear different, there is no difference in functionality.
• Service interface: No
• User support accessibility: None or don’t know
• API: No
• Customisation available: No

Scaling

• Independence of resources: The platform is multi-tenanted and cloud-based. The architecture may loosely be characterised as a front-end web-application with associated service architecture, and a back-end processing application. ; ; The front-end web application is lightweight in compute footprint, and has been tested to ensure no degradation of service under load. ; ; The back-end processing application has more substantial compute requirements. We provision an adequate pool of resource, have proactive monitoring and alerting for when these pool approaches capacity, and maintain queuing capabilities.

Analytics

• Service usage metrics: Yes
• Metrics types: Administrators may view the number of plans that have been run, accepted and printed to PDF.
• Reporting types: Real-time dashboards

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Up to Security Clearance (SC)

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations: European Economic Area (EEA)
• User control over data storage and processing locations: No
• Datacentre security standards: Complies with a recognised standard (for example CSA CCM version 3.0)
• Penetration testing frequency: At least once a year
• Penetration testing approach: ‘IT Health Check’ performed by a CHECK service provider
• Protecting data at rest: Physical access control, complying with CSA CCM v3.0
• Data sanitisation process: Yes
• Data sanitisation type:
  • Explicit overwriting of storage before reallocation
  • Deleted data can’t be directly accessed
• Equipment disposal approach: Complying with a recognised standard, for example CSA CCM v.30, CAS (Sanitisation) or ISO/IEC 27001

Data importing and exporting

• Data export approach: The output of 1Streetworks is traffic management plans, which are downloaded in PDF form. ; ; There is no other data that may be exported.
• Data export formats: Other
• Other data export formats: PDF
• Data import formats: Other
• Other data import formats: None

Data-in-transit protection

• Data protection between buyer and supplier networks: TLS (version 1.2 or above)
• Data protection within supplier network:
  • TLS (version 1.2 or above)
  • Other
• Other protection within supplier network: We use virtual networks to protect data within our cloud infrastructure.

Availability and resilience

• Guaranteed availability: 1Streetworks is accessible 24/7/365. 1Spatial maintains an SLA of 99% uptime for the production environment between the hours of 9 AM – 5.30 PM UK Standard Time, Monday through Friday, excluding UK bank holidays.
• Approach to resilience: This information is available on request.
• Outage reporting: We provide email alerts in case of a system outage. This does not include scheduled downtime, for which there is a separate notification process.

Identity and authentication

• User authentication needed: Yes
• User authentication: Username or password
• Access restrictions in management interfaces and support channels: The 1Spatial Customer Support Portal may only be accessed once the user has authenticated. Within the Customer Support Portal, users may only raise cases for and see cases for their particular organisation.
• Access restriction testing frequency: At least once a year
• Management access authentication: Username or password

Audit information for users

• Access to user activity audit information: Users have access to real-time audit information
• How long user audit data is stored for: At least 12 months
• Access to supplier activity audit information: Users contact the support team to get audit information
• How long supplier audit data is stored for: At least 12 months
• How long system logs are stored for: At least 12 months

Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: The British Assessment Bureau
• ISO/IEC 27001 accreditation date: 24/03/2024
• What the ISO/IEC 27001 doesn’t cover: All the services that we offer via G Cloud are covered by our ISO/IEC 27001 certification. Nothing that we offer via G Cloud remains uncovered by this certification.
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: Yes
• Other security certifications: No

Security governance

• Named board-level person responsible for service security: Yes
• Security governance certified: Yes
• Security governance standards:
  • ISO/IEC 27001
  • Other
• Other security governance standards: Cyber Essentials Cyber Essentials Plus
• Information security policies and processes: As a modern, forward-looking business, 1Spatial Group Limited recognises at senior levels the need to ensure that its business operates smoothly and without interruption for the benefit of its customers, shareholders and other stakeholders. In order to provide such a level of continuous operation, 1Spatial Group Limited has implemented an Information Security Management System (ISMS) in line with the International Standard for Information Security, ISO/IEC 27001. This standard defines the requirements for an ISMS based on internationally recognised best practice. The operation of the ISMS has many benefits for the business, including: Protection of revenue streams and company profitability Ensuring the supply of goods and services to customers Maintenance and enhancement of shareholder value Compliance with legal and regulatory requirements 1Spatial Group Limited has decided to maintain full certification to ISO/IEC 27001 in order that the effective adoption of information security best practice may be validated by an independent third party, a Registered Certification Body (RCB). This policy applies to all systems, people and processes that constitute the organization’s information systems, including board members, directors, employees, suppliers and other third parties who have access to 1Spatial Group Limited systems.

Operational security

• Configuration and change management standard: Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
• Configuration and change management approach: 1Spatial maintains processes to ensure that changes to our services and their associated components are recorded and then evaluated, authorized, prioritized, planned, tested, implemented, documented and reviewed in a controlled manner. A change request must be assessed for impact (including information security implications) and resource requirements before being considered by the Change Advisory Board (CAB). To assist with impact assessment, the identification of related systems/components affected by the proposed change and input from other affected support groups may be required.
• Vulnerability management type: Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
• Vulnerability management approach: 1Spatial maintains a comprehensive suite of processes and tools to detect and manage vulnerabilities. These comprise: IDE tools which scan for vulnerabilities and deficiencies. Automated scanning in our code repositories, container registries, cloud services, and third-party library registries We conduct annual penetration testing. We assess the CVEs found against our usage of these components to determine severity. The speed of deploying patches depends on the severity of the vulnerability found, which ranges from minutes to months.
• Protective monitoring type: Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
• Protective monitoring approach: 1Spatial makes use of a range of industry-standard third-party monitoring tools. These range from detecting malicious attempts to gain access to our services, to monitoring system health, to audit logging for triage and debugging. All of these assist us to ensure that our services are as secure, resilient, and available as they can be. When we identify compromises, we move swiftly per a defined incident management process to triage the severity and implement a fix for any compromise, depending on the severity.
• Incident management type: Conforms to a recognised standard, for example, CSA CCM v3.0 or ISO/IEC 27035:2011 or SSAE-16 / ISAE 3402
• Incident management approach: Our incident management process is fully documented, with clear processes and procedures, available in our information management system and compliant with ISO IEC 27001:2022.

Secure development

• Approach to secure software development best practice: Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v3.0)

Public sector networks

• Connection to public sector networks: No

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  As an operator of cloud computing infrastructure with a focus on natural assets and the environment, 1Spatial considers fighting climate change to be of acute importance to our company, our industry, and the world we live in. ; ; To address climate change, we hold ourselves and others accountable in a number of ways. We report on all scopes of our SRG emissions, targeting a net reduction each year for the next decade or more. We have implemented a certified ISO 14001:2015 Environmental Management System for reduction in our environmental impact and custodianship of the natural world. This includes supplier assessments and reviews, with a focus on environmental impact. ; ; We are mindful of the enormous (and growing) environmental damage caused by cloud computing. This awareness comprises not just the energy requirements and energy sourcing of cloud computing, but also the heavy water requirement of cloud datacentres, and the electrical waste implications. Microsoft’s commitment for Azure towards use of 100% renewable energy by 2025, water positivity by 2030, and zero-waste certification by 2030 is of significant importance for 1Spatial’s commitment to a fairer deal for the planet.

  Covid-19 recovery

  1Spatial is aware of the lasting impact COVID-19 has had in disabling many people and of the less visible mental scarring and atrophying of local communities that it has caused. ; ; To address this and promote the well-being of our staff, we have implemented a number of mental health and wellbeing initiatives such as training Mental Health First Aiders, a HealthShield cash health plan, and seminars and listening exercises relating to COVID-19 recovery, staff pay and benefits, and more. ; ; Across the UK, many have become disabled, or long-term sick, or have started caring for others who continue to suffer as a result of COVID-19. To better foster inclusion of such people and those in caring roles, we have been operating a remote-first recruitment policy, as well as working with current staff to support them to find the remote working and flexible hours arrangements that suit them. ; ; We also maintain a clean, safe office in our Cambridge HQ that allows for social distancing for those still shielding. ; ; Additionally, we operate a number of apprenticeship, graduate and training programmes that allow those whose livelihoods were affected by the pandemic to retrain and enter new industries.

  Tackling economic inequality

  1Spatial leverages multiple approaches to tackling economic inequality. We have researched and implemented measures to tackle inequality within our workforce. These include taking steps wherever possible to reduce bias in recruitment, and offering multiple entry and progression pathways such as apprenticeships and school-leaver programmes. ; ; 1Spatial also considers its role in the wider economy as a provider of data management tools for better decision-making. The effective use of accurate, reliable and complete geospatial data can make a significant difference in helping to reduce economic inequality. Location data is a valuable source for mapping and monitoring economic inequality and analysing the efficacy of solutions that address economic inequality. For instance, location data can be used to provide insights into the relationships and trends between household income and economic activity across the UK. For example, Ordnance Survey data, which is underpinned by 1Spatial’s technology is being used by HMRC to increase the take-up of tax credits so that disabled workers, people on low incomes or with responsibility for children can access the benefits they are entitled to. ; ; Finally, 1Spatial considers that the primary driver of any country’s shared long-term economic prosperity is strong, robust legal institutions and national infrastructure. Our contributions to creating these span our work with utility companies to extend outreach to under-served communities, working on the National Underground Asset Register to make the workforce safety of underground construction work more equal with that of other industries, and ensuring the rule of the law in our work with bodies such as Defra, Land and Property Services, and law enforcement bodies.

  Equal opportunity

  1Spatial has built procedures and attitudes into its operations to promote equal opportunity and reduce inequality. ; ; When we recruit, we take steps wherever possible to reduce bias in recruitment, and offer multiple entry and progression pathways such as apprenticeships and school-leaver programmes. ; ; We also target a broader geographical and human range in our recruitment. We offer remote-only roles across the UK, and work with our staff on flexible working arrangements so their role can fit in around their day-to-day needs. This allows our staff to work within an industry where their life situation may otherwise prevent them. ; ; We maintain a range of apprenticeship and graduate programmes that allow us to attract the people and skills we need as a business. These offer pathways into industries such as HR, finance, geospatial analysis and more. We give each staff member a £400 budget for them to spend on their own professional development and training, allowing them to build the skills they need to flourish in their chosen path. ; ; We are also working towards fostering and supporting greater neurodiversity. We are in the process of setting up a new Cambridge office with designated quiet areas for those who have strong noise level preferences when they work.

  Wellbeing

  1Spatial provides a range of benefits and engages in activities aimed at enhancing the wellbeing of staff, customers, and user community. ; ; For our staff, we provide a range of benefits, including a HealthShield cash plan for wellbeing, mental health first aiders, and enhanced maternity and paternity pay – including pension contributions for the entire maternity/paternity period. We operate internal training courses aimed at fostering a welcoming and discrimination-free environment, as well as those targeted at physical wellbeing such as desk posture and hygiene, and manual lifting. ; ; We are also working towards a fertility and menopause policy. ; ; Elsewhere, we use local suppliers wherever possible, fostering greater integration with the communities around our Cambridge HQ. ; ; When developing software, we make sure to work with user communities during the design process wherever possible, and offer customer events and training to bring users together to foster working relationships. ; ; Finally, we also offer flexible working as well as remote work, allowing our employees greater control of their time and environment.

Pricing

• Price: £125 a unit
• Discount for educational organisations: No
• Free trial available: Yes
• Description of free trial: The prospective customer is granted access to a Trial environment, with the same capabilities as the Production environment. They may create, modify, accept and print traffic management plans, but are not permitted to use these plans operationally under the terms of the trial agreement.

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at government@1spatial.com. Tell them what format you need. It will help if you say what assistive technology you use.