MakeCloud Ltd

AWS Cloud Support

As official AWS Partners, we help our customers design and deploy scalable, resilient, cost-efficient and secure infrastructure on AWS.

We can support all aspects of deploying to AWS, including architecture, cloud engineering, containers, DevOps and security.

Features

• AWS Certified Solutions Architects and Engineers
• End-to-end AWS cloud infrastructure design and deployment services.
• Implementation of a resilient, secure and scalable AWS infrastructure.
• Serverless services such as AWS Lambda, ECS and EKS.
• AWS DevOps automation and continuous integration/continuous deployment (CI/CD) pipeline setup.
• Implementation of a secure and compliant AWS infrastructure.
• Migration of existing applications to the AWS Cloud.
• AWS cost optimisation.
• Best practice guidance following the AWS Well-Architected Framework.
• AWS training and knowledge transfer to customer teams.

Benefits

• Expertise from official AWS Partners.
• Accelerated time-to-market for AWS-based applications.
• Improved reliability, scalability, and performance.
• Increased cost-efficiency and optimised utilisation.
• Enhanced security and regulatory compliance.
• Streamlined DevOps and faster software delivery.
• Access to latest AWS services/features.
• Comprehensive AWS infrastructure support and management.
• Knowledge transfer for long-term self-sufficiency.
• Repeatable deployments with infrastructure-as-code.

£500 to £1,700 a unit a day

• Education pricing available

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at phil@makecloud.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

602308151190342

Contact

Philip Wigg
020 3637 8933
phil@makecloud.com

Planning

• Planning service: Yes
• How the planning service works: Often, we implement AWS cloud infrastructure as part of a larger customer project to deploy a specific application. We can integrate with your existing agile processes and tools so that our work is planned alongside everything else. For example, we can write agile user stories and participate in planning and refinement. This collaborative "DevOps" approach reduces bottlenecks and blockers and ensures all dependencies are understood and considered. If we are in an independent workstream, we still create agile user stories and give our customers full visibility of the roadmap and progress along the way. We also produce architecture diagrams and support documentation as required.
• Planning service works with specific services: No

Training

• Training service provided: Yes
• How the training service works: We offer comprehensive training to upskill your teams on cloud technologies and practices. Our approach starts by understanding your organisational goals, assessing current capabilities, and defining target competencies. We then design and deliver tailored training initiatives to bridge any skills gaps.; Our training services include one-on-one mentoring sessions, where our experts work closely with your staff, providing personalized guidance and hands-on knowledge transfer. We also conduct group training workshops covering theoretical concepts, best practices, and real-world case studies. This ensures that your in-house teams have all the required skills and knowledge to take over support at the end of any of our engagements.
• Training is tied to specific services: No

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: We use our battle-tested cloud migration approach to migrate applications from on-premises environments to AWS or undertake "cloud to cloud" migrations between any major public cloud platform (AWS, Google Cloud, or Azure). All public cloud environments we deploy are configured using infrastructure-as-code with automated deployment pipelines to ensure that changes to your environments are consistent, repeatable, and safe.
• Setup or migration service is for specific cloud services: No

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: We ensure that all environments we deploy are scalable, resilient and secure. We do this by embedding monitoring and observability at every layer of out deploymemts.

Security testing

• Security services: Yes
• Security services type:
  • Security strategy
  • Security design
  • Cyber security consultancy
  • Security audit services

Ongoing support

• Ongoing support service: Yes
• Types of service supported:
  • Buyer hosting or software
  • Hosting or software provided by a third-party organisation
• How the support service works: We can provide a variety of ongoing support solutions for your public cloud environments. These are typically bespoke arrangements which can include specific managed services, ongoing maintenance or alert response and resolution.

Service scope

• Service constraints: To be discussed at the point of engagement.

User support

• Email or online ticketing support: No
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Support levels: We offer a range of support options, including 24*7*365. Pricing on request.

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Up to Security Clearance (SC)

Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: No
• Cyber essentials plus: No
• Other security certifications: No

Social Value

• Social Value:

  Social Value

  Wellbeing

  Wellbeing

  MakeCloud values their employees' wellbeing. We support our employees to grow both professionally and personally. With a commitment to learning and development, MakeCloud invests heavily in ongoing employee training and expert certifications. We are advocates of a healthy work-life balance, offering both remote, hybrid and flexible working. We also provide above average holiday allowance to support our commitment to a healthy work-life balance. We provide team morale boosting days out, both nationally and internationally, and are very much committed to making our employees feel valued and protected.

Pricing

• Price: £500 to £1,700 a unit a day
• Discount for educational organisations: Yes

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at phil@makecloud.com. Tell them what format you need. It will help if you say what assistive technology you use.