OCF LIMITED

OCF HPC in the Cloud Implementation and Support Services

The design, deployment and (optional) management of a HPC service in a Public Cloud

Features

• Solution Design & Scoping
• Implementation of a HPC Cluster Service in AWS
• Installation of end user applications
• Consolidated Billing
• Support
• Managed Services
• Training & Handover Services
• Documentation

Benefits

• Save implementation time of HPC in the cloud solutions
• Consolidated monthly billing for whole service
• Fully supported solutions
• (Optional) On-going services - patching, application updates etc
• No need for an on-premise HPC facility
• Reduced CAPEX costs
• Test new technologies in the Cloud
• Spin-up compute instances prior to on-premise cluster delivery
• Scale your cluster on demand

£10,000 a transaction

• Education pricing available

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at adean@ocf.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 13

Service ID

602681165885403

Contact

Andrew Dean
0114 257 2200
adean@ocf.co.uk

Planning

• Planning service: Yes
• How the planning service works: OCF will engage with customers to perform a review of any existing services and discuss new service requirements to understand the end goal of a customer. Upon completion of these tasks OCF will provide a detailed and tailored implementation plan.
• Planning service works with specific services: Yes
• Hosting or software services the planning service works with:
  • HPC
  • High Performance Computing
  • Batch Scheduling
  • Amazon Web Services (AWS)
  • Scheduler
  • Microsoft Azure
  • Google Cloud Platform (GCP)
  • Slurm
  • Cluster

Training

• Training service provided: Yes
• How the training service works: OCF is able to offer bespoke training for a customers individual HPC/Cloud requirements in addition to reselling accredited courses from our technology partners.
• Training is tied to specific services: No

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: OCF will engage with customers to perform a review of any existing services and discuss new service requirements to understand the end goal of a customer. Upon completion of these tasks OCF will provide a detailed and tailored implementation plan. An experienced OCF engineer will perform the migration as agreed between both parties.
• Setup or migration service is for specific cloud services: No

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: Upon completion of all implementation services, OCF will perform quality assurance and performance testing in agreement with customer requirements.

Security testing

• Security services: No

Ongoing support

• Ongoing support service: Yes
• Types of service supported:
  • Buyer hosting or software
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
• How the support service works: OCF 'Frontline' Service Level Agreements are available for all OCF solutions including HPC software and solutions hosted either on-prem or in the cloud. In conjunction with vendor/community support, OCF provide a break/fix service to assist in the problem diagnosis and resolution of all support issues. The OCF Customer Support Team are skilled HPC engineers who can provide Level 1 to Level 3 support in-house. If further support is required ‘Frontline+’ allows supplemental options to be added. OCF's standard support hours are 9:00 - 17:30 Monday to Friday excluding bank holidays.

Service scope

• Service constraints: No major constraints

User support

• Email or online ticketing support: Yes, at extra cost
• Support response times: OCF's SLA provide a 4 hour response to service incidents with a service level target of within 1 hour, between 9:00 - 17:30 Monday to Friday. ; ; OCF do not provide weekend support as part of our standard SLA.
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: None or don’t know
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Support levels: All support contracts have an agreed SLA. Included service hours are 9:00 to 17:30 Mon-Fri with a 4 hour response.; Support contracts are priced according to the supported service/s and SLA requirements.; Enhanced support SLAs are available and can be tailored to customer requirements. ; OCF allocates an Account Manager to each client.

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Up to Developed Vetting (DV)

Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: No
• Other security certifications: No

Social Value

• Fighting climate change:

  Fighting climate change

  OCF is a leading high-performance compute and storage provider and integrator of complex technology-based solutions. We are a Small to Medium enterprise of less than fifty employees and our reputation is extremely important to us, built over years of trading.; ; OCF complies with all relevant environmental regulations and conduct operations in an environmentally sound manner. We use the following principles to guide our efforts:; - Aggressively pursue continuous improvement in our environmental performance; - OCF has signed the SME Climate Commitment to reduce our carbon footprint 50% by 2030 and achieve net zero by 2050, as well as annual reporting.; - OCF has registered to the NETpositive Engagement Tool and created a bespoke sustainability action plan; - A sustainability check is performed on all decisions made at board level; ; ‘Reduce, Reuse and Recycle’ in product development, deployment marketing and facility management; - Staff kitchens are supplied with reusable cutlery and crockery (removing single use plastics), and water fountains encourage the use of reusable water bottles.; - Meeting agendas and minutes are circulated electronically, and “paperless” working practices are encouraged; - OCF recycle paper/cardboard waste.; - Actively promote environmental responsibility among our employees and encourage them to take environmental initiatives; - Working from home is possible for all staff, reducing emissions from commuting; - Staff are supported in choosing low carbon transport options for commuting and long-distance business travel; - Pursue the aims listed in our Corporate Social Responsibility Policy; - Strive to ensure that suppliers agree to comply with environmental regulations; - All new suppliers are asked whether they comply with environmental regulations; - Pursue the aims listed in our Sustainable Procurement Policy; - Clearly communicate OCF’s environmental policy, practices, and impact to interested parties; ; Sustainability is a continual process, not an achievement, and OCF is committed to that end.
• Covid-19 recovery:

  Covid-19 recovery

  The Covid 19 crisis impacted the world over and the effect on businesses and employment is still being felt. It is therefore hugely important that a plan for Covid 19 recovery is adopted by UK government and businesses. ; Whilst OCF continued to work and recruit throughout the pandemic, OCF processes have changed to adapt to the ever-changing pandemic response. In order to suppress the virus, OCF implemented strict guidance and procedures for continuing our work in a safe manner and restricting movement to control the spread of the virus. Whilst restrictions in the UK have eased, OCF continue to monitor and review our procedures to guarantee the safety of our staff, customers, and suppliers.; Digital technologies have become pivotal in the response and recovery from Covid 19; as a SME, OCF are able to support the UK businesses in their pursuit to enhance their technical capabilities and resources.; OCF work with local recruiters / apprenticeship providers to boost jobs within the local area where the role allows.
• Tackling economic inequality:

  Tackling economic inequality

  As part of the OCF International Organisation of Standardisation (ISO) policies and procedures, it is OCF’s responsibility to evaluate and review ourselves and our partners/suppliers ethical trading & equal opportunity policies. This is to ensure that we are working in the best way to promote economic inequality. OCF have a payment code which is committed to paying suppliers on time.; ; OCF have a recruitment policy which includes apprenticeship and graduate programmes which provides opportunities and experience to kickstart careers within high-performance computing. This, in coordination with our training programmes, is helping provide high skilled people within the industry.; ; In addition to this, OCF are a member of the ‘Living Wage Foundation’ which ensures good business practice for equal and fair pay. Each job role within the organisation has an assigned pay band which is assessed regularly and ensures fair and equal pay across teams.
• Equal opportunity:

  Equal opportunity

  Everyone should have the right to equal access to employment, pay, training and development. At OCF, supported by our ‘Equal Opportunities Policy’, we aim to promote inclusion and diversity across the workplace to help make a fairer and equal society. OCF have a documented recruitment procedure which has clear steps to follow when advertising and posting a work opportunity. The procedure ensures that all candidates are reviewed on their ability, skills and where necessary, qualifications, to fulfil the needs of the role. This is then backed by our ISO 9001:2015 skills assessment procedures which ensures all employees are trained and reviewed in line with skills necessary to complete their job role.; ; Diversity and inclusion are promoted within our staff with training and feedback forums. OCF have a no-tolerance discrimination policy which is detailed within the OCF Employment Contract and Staff Handbook.; ; In addition to this, OCF are a member of the ‘Living Wage Foundation’ which ensures good business practice for equal and fair pay.; ; OCF have recently been in contact with some local colleges to invest training time into providing secondary school pupils to understand the career options within our industry and provide guidance; this in benefit allows OCF to learn ways to engage, adapt and support the future of tomorrow.
• Wellbeing:

  Wellbeing

  Investing and promoting in employee wellbeing is at the heart of OCF and our approach. OCF’s wellbeing programme includes qualified Mental Health First Aiders & Mental Health in the Workplace initiative, occupation health services for both employees and managers, flexible ‘working from home’ to promote a better work-life balance, team and one-to-one sessions to promote better engagement, and various health schemes which provide access to medical, complementary and preventative treatments. In addition, focus is given to how further OCF can achieve wellbeing and morale in the workplace by access to an anonymous suggestion & voting platform which allows the employees to recommend or comment on additional initiatives and engagements which they feel would benefit our teams.; ; The training needs of our teams is continually evaluated to ensure that our staff are supported to understand how to handle and promote safe working practices. Please see below some of the certifications in which our team hold:; ; First Aid at Work; Mental Health First Aider; Fire Safety; Managing Safely; Working Safely; Menopause Awareness

Pricing

• Price: £10,000 a transaction
• Discount for educational organisations: Yes

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at adean@ocf.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.