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CGI

Organisational Design and Target Operating Model Development

Let’s work together to deliver an operating model that aligns to your wider organisation strategy. Focused on developing your business capabilities to achieve strategic imperatives, we will empower you to maximise value realisation and sustain long-term change.

Features

  • Assesses current operating models for strategic alignment.
  • Designs governance models to support capability development.
  • Implements changes based on a bespoke capability roadmap.
  • Instills a culture of continuous improvement within the organisation.
  • Optimises business processes through re-engineering and automation.
  • Leverages data for intelligent automation and process optimisation.
  • Integrates technology and cloud alignment with corporate strategic needs.
  • Coordinates technology migration and adoption post-M&A.
  • Creates a receptive culture for future transformation initiatives.
  • Develops a tailored approach to governance that fosters creativity.

Benefits

  • Reduces operational risks with improved governance and assurance.
  • Enhances competitive advantage through efficient operational models.
  • Boosts productivity via optimised processes, cloud and technology integration.
  • Increases employee engagement with a positive work culture.
  • Facilitates better data flow and decision-making capabilities.
  • Improves operational resilience and process durability.
  • Cultivates innovation with future-proof strategies and technologies.
  • Ensures strategic alignment with clearly defined roles and responsibilities.
  • Promotes sustainable change with ongoing governance adjustments.
  • Drives successful outcomes with effective capability and skill development.

Pricing

£400 to £1,680 a unit a day

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at uk.gen.ccsframeworks@cgi.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

6 0 3 7 1 2 7 2 2 6 2 6 7 7 9

Contact

CGI CCS Frameworks Team
Telephone: 08450707765
Email: uk.gen.ccsframeworks@cgi.com

Planning

Planning service
Yes
How the planning service works
CGI's approach to implementing Organisational Design and Target Operating Model, ensuring seamless integration and successful adoption. Initially, we conduct an evidence-based assessment to understand your existing change capabilities. Next, we tailor detailed change journeys for each stakeholder group, supported by robust planning and strategy development. This foundation allows us to deliver practical actions and foster a culture of continuous improvement, ensuring that changes are effectively embedded and benefits are realised long-term.
Planning service works with specific services
No

Training

Training service provided
Yes
How the training service works
If the solution being developed in a cloud based solution we will provide the relevant knowledge transfer or training to facilitate delivery of the solution into our clients business
Training is tied to specific services
No

Setup and migration

Setup or migration service available
No

Quality assurance and performance testing

Quality assurance and performance testing service
Yes
How the quality assurance and performance testing works
Our quality assurance and performance testing capability is covered under a separate G-Cloud 14 service called Test as a Service.

Security testing

Security services
No

Ongoing support

Ongoing support service
No

Service scope

Service constraints
Requires some face-to-face engagements and workshops as part of hybrid ways of working

User support

Email or online ticketing support
No
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Support levels
Not applicable for this service

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Other security clearance
Government security clearance
Up to Developed Vetting (DV)

Standards and certifications

ISO/IEC 27001 certification
Yes
Who accredited the ISO/IEC 27001
Intertek Certification Limited
ISO/IEC 27001 accreditation date
28/03/2024
What the ISO/IEC 27001 doesn’t cover
Nothing. Our certification covers the provision of outsourcing, project and consultancy services including development and delivery activities plus the management of people, technologies and physical security.
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
Yes
Cyber essentials plus
Yes
Other security certifications
No

Social Value

Social Value

Social Value

  • Fighting climate change
  • Equal opportunity

Fighting climate change

As a member of the Government Digital Sustainability Alliance, CGI leads others to protect and improve the health of our planet.
CGI in the UK has committed to achieve net zero by 2026, based on Science Based Targets (SBTs), achieving an 84% reduction in emissions across our operations from our 2019 baseline. We will use our Carbon Impact Tool to identify and track contracting body contract associated emissions, building these into our net zero plans to reduce any negative environmental impacts of contracts.
We have extended our climate change commitment into our supply chain such that 50% of our suppliers, by spend, will have set their own SBTs to reduce their climate impact by 2026. This will apply to suppliers we engage to support the delivery of call-off contracts. We are supporting suppliers through quarterly net zero knowledge sharing webinars. So far 23% of our suppliers, by spend, have set SBTs.
Our environmental engagement programme 'No Planet B' influences CGI members, clients, suppliers and communities to support environmental protection and improvement. We achieve this through activities such as litter picking and our tree and hedge planting programme where, together with clients and suppliers we have planted 19,500+ UK native trees. Our members partner with clients and suppliers on tree-planting days. We will invite contracting bodies and their ecosystem partners to participate in such activities, connecting them with the environment and increasing protection and enhancement awareness.
CGI's UN-supported research programme, Sustainability Exploration Environmental Data Science (SEEDS), brings organisations, academics and experts together to collaboratively devise/deliver environmental solutions. SEEDS is accelerating efforts to address climate change by researching climate mitigation solutions and waste reduction.
We will continue our partnerships with charities and Social Enterprises, including Canal and River Trust to mobilise action on environmental protection objectives through collaborating with local communities.

Equal opportunity

CGI is an Equal Opportunity Employer. We commit to:
• Continuing to measure and reduce our Gender and Ethnicity Pay Gaps
• Publishing our Voluntary Reporting Framework on disability, mental health and wellbeing
• Inclusive and accessible recruitment practices
• Investing in training and progression.
CGI UK is closing its gender and ethnicity pay gaps year-on-year. Our mean gender pay gap is 6.8%, compared to 8% in 2021, surpassing the technology industry’s gender pay gap of 16%. Our mean ethnicity pay gap is 6.9%.
CGI is a Disability Confident Employer. Through recruitment, onboarding and development, we create an environment that enables members with disabilities to flourish. With a strong disability network, accessibility support and leadership commitment, we are determined that the projects we work on benefit from all talents and insights.
We will continue our partnership with Breakthrough, a social enterprise equipping prison leavers with skills to succeed in a long-term career within the technology industry. CGI supports this by hosting skills days at our offices covering mock interviews, presentation skills and public speaking.
Our inclusive and accessible recruitment practices encompass advertising vacancies within specialist communities, providing equal opportunities for underrepresented groups, and accommodating adjustments including additional assessment time and physical adjustments. We will promote our vacancies with communities including myGWork, a networking hub for LGBTQ+ professionals, and Evenbreak, a disability job board.
CGI invests in annual training that aligns with existing and emerging technologies. Our comprehensive learning and development platform provides members with learning pathways leading to certified qualifications. We will encourage rotations and secondments across industry sectors to upskill our members.
We continually review and audit our recruitment and supply chain practices to ensure our Modern Slavery commitment is delivered in practice. We will continue to instruct all CGI UK members to follow our Modern Slavery Policy.

Pricing

Price
£400 to £1,680 a unit a day
Discount for educational organisations
No

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at uk.gen.ccsframeworks@cgi.com. Tell them what format you need. It will help if you say what assistive technology you use.