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Leicestershire Health Informatics Service

Cyber Security Reviews (Penetration and Vulnerability Testing)

LHIS Vulnerability and Penetration Testing Services provides day-rate based experienced Cyber scheme certified specialist security and penetration testing staff to conduct comprehensive application and infrastructure penetration testing. LHIS security specialists have considerable experience of supporting public sector organisations including Central and Local Government, NHS and Blue Light services.

Features

  • Contextualised reporting puts risks into organisational and strategic content
  • Industry standard methodologies
  • Experienced qualified penetration testing staff with Public Sector experience
  • Full penetration testing undertaken going beyond vulnerability scanning
  • Wide ranging support mechanism for technical expertise
  • Experienced provider supporting public sector organisations nationwide
  • Highly experienced Cyber scheme qualified testing staff
  • LAN, DMZ, platform, application, wireless remote access, server/desktop build
  • Assignment scope tailored to customer requirements

Benefits

  • Contextualised Reporting - presenting risks in an organisational context
  • Post delivery support for report mediation
  • Value: excellent price, quality and service delivery, subscription based options
  • Partnership working approach
  • Wide range of additional support services available
  • Flexible reporting to suit local templates and risk approaches
  • Valued added services - e.g. retesting of fixed vulnerabilities included
  • Comprehensive reporting detailing assignment scope, testing, results and recommendations
  • Confidential service with qualified staff
  • Responsive service able to respond to urgent requests

Pricing

£700 a unit a day

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at lpt.lhis.info@nhs.net. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

6 0 3 7 5 8 5 4 5 7 0 4 2 0 2

Contact

Leicestershire Health Informatics Service LHIS
Telephone: 01162953500
Email: lpt.lhis.info@nhs.net

Planning

Planning service
Yes
How the planning service works
We will work with the customer to agree implementation as part of the SLA
Planning service works with specific services
No

Training

Training service provided
Yes
How the training service works
Clinical system and non clinical training
Training is tied to specific services
No

Setup and migration

Setup or migration service available
Yes
How the setup or migration service works
As agreed in the customer SLA.
Setup or migration service is for specific cloud services
No

Quality assurance and performance testing

Quality assurance and performance testing service
Yes
How the quality assurance and performance testing works
Depending on the requirements outlined in the SLA we work with customers to ensure products and services meet required industry standards.

Security testing

Security services
Yes
Security services type
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy
  • Security testing
  • Security incident management
  • Security audit services
  • Other
Other security services
  • IT Security Review Services
  • Penetration Testing Services
  • Simulated Social Engineering
  • Technical Security Training
  • Digital Forensics Support
  • Security Investigation Services
  • IT Security Project Support
Certified security testers
Yes
Security testing certifications
Cyber Scheme

Ongoing support

Ongoing support service
Yes
Types of service supported
  • Buyer hosting or software
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
How the support service works
Via SLA as agreed with the customer

Service scope

Service constraints
Any constraints are agreed with the customer via SLA and managed accordingly.

User support

Email or online ticketing support
Email or online ticketing
Support response times
Response times agreed by SLA. LHIS service desk operates 07:00 to 20:30 Monday to Friday and 08.00 to 13.00 Saturday excluding weekends and UK Bank Holidays. A 24 hour out of hour’s service is available for an additional surcharge. We also provide out-of-hours IT and Senior Management cover where there is a priority 1, urgent loss of service which has a direct impact on patient care and where there is no alternative.
User can manage status and priority of support tickets
Yes
Online ticketing support accessibility
None or don’t know
Phone support
Yes
Phone support availability
24 hours, 7 days a week
Web chat support
No
Support levels
Typically an SLA is drawn up detailing availability, resilience, redundancy and support arrangements and this is then managed during the lifetime of the system. When calls are logged with our service desk we grade them with severities depending on the nature of the issue. The service desk operates according to ITIL change management procedures. These standards are negotiable if required to meet customer needs, however customers should note this may have an impact on the service price. LHIS uses back office support and system functions from with the UK.

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Other security clearance
Government security clearance
Up to Security Clearance (SC)

Standards and certifications

ISO/IEC 27001 certification
Yes
Who accredited the ISO/IEC 27001
British Assessment Bureau
ISO/IEC 27001 accreditation date
01/06/2016
What the ISO/IEC 27001 doesn’t cover
N/a
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
No
Cyber essentials plus
No
Other security certifications
Yes
Any other security certifications
Cybers cheme

Social Value

Social Value

Social Value

  • Fighting climate change
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

Fighting climate change

Our Commitments – Climate Change Recognising our commitment to Climate Change, we commit to refreshing our Green Plan to deliver long term improvements to the sustainability performance of our organisations. Our commitment to being Greener and Sustainable includes:
• Refreshing our existing Green Plan.
• Creating a ‘no mow’ approach to grounds maintenance.
• Seek to Recruit into 3 posts across both trusts to create specific a team to focus on delivering Net Zero/Sustainability/Green agenda.
• Develop our data infrastructure to accurately report on our carbon emissions.
• Focus on sustainable procurement.

Tackling economic inequality

Our commitment to tackle Economic Inequality includes:
• Commit to create employment and training opportunities for residents; including opportunities which contribute to improved social mobility and enable career progression.
• Seek opportunities to work with education and training providers to help ensure young people are equipped with the right skills to match the requirements of the NHS labour market.
• Seek to provide employment opportunities for all ages including those older age groups and those seeking a late-stage career change.
• Promoting improvement and provision of local employment and training opportunities.
• Support the local economy to create jobs and apprenticeships, by adopting procurement strategies that remove barriers to local businesses.

Equal opportunity

Equality Statement Leicestershire Partnership NHS Trust (LPT) aims to design and implement policy documents that meet the diverse needs of our service, population and workforce, ensuring that none are placed at a disadvantage over others. It takes into account the provisions of the Equality Act 2010 and promotes equal opportunities for all. This document has been assessed to ensure that no one receives less favourable treatment on the protected characteristics of their age, disability, sex (gender), gender reassignment, sexual orientation, marriage and civil partnership, race, religion or belief, pregnancy and maternity.

https://www.leicspart.nhs.uk/about/equality-diversity-and-inclusion/

Wellbeing

LPT is committed to being a mindful employer, where we have signed the charter and apply its guidance to support our staff with their mental health throughout their working lives. We understand the importance of good mental wellbeing and provide staff with support ranging from counselling to staff support networks groups and so much more.

https://www.leicspart.nhs.uk/wp-content/uploads/2023/10/Group-Social-Value-Charter-web-October-2023.pdf

Pricing

Price
£700 a unit a day
Discount for educational organisations
No

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at lpt.lhis.info@nhs.net. Tell them what format you need. It will help if you say what assistive technology you use.