DBaaS Ltd

Digital Marketing & SEO

Our Cloud Support for Digital Marketing & SEO service enhances online presence with secure, optimized database infrastructure. Boosting website performance and search engine rankings, our expert team guides data-driven marketing strategies, leveraging reliable cloud technology for campaign success.

Features

• Optimized database performance for faster website loading times
• Integration with popular marketing and analytics platforms
• Data backup and recovery solutions for marketing data
• Database monitoring and alerting for marketing-related issues
• Data migration services for marketing platform transitions
• Database consultation for marketing and SEO strategies
• Performance tuning for marketing databases and applications
• Dedicated support team for marketing and SEO databases
• Regular maintenance and updates for optimal performance

Benefits

• Improve website performance and SEO effectiveness
• Ensure robust security for marketing data protection
• Gain actionable insights from integrated data
• Seamlessly transition between platforms
• Focus on core marketing activities with dedicated support
• Streamline marketing operations for increased efficiency
• Reduce downtime and revenue loss with proactive issue resolution
• Adapt quickly to market changes with agile database solutions
• Ensure marketing and SEO success with optimal performance

£237 to £1,330 a user a day

• Education pricing available

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at admin@dbaasltd.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

604407240515654

Contact

DBaaS Ltd
+44 07480 080202
admin@dbaasltd.com

Planning

• Planning service: Yes
• How the planning service works: Our IT consultants are able to work closely with you by employing a multi-faceted approach to help you to develop a strategy and governance structure that will use technology to improve the operation and management of your organisation.; ; In defining an IT cloud strategy, we help clients to identity gaps between their current IT capabilities and their current operation or future direction. Working in collaboration with your IT team we can help to design a cloud technology roadmap, identifying initiatives that enable you to reach defined goals. Whether you are looking to implement an IT solution, develop bespoke software, create a website or launch a SharePoint intranet, we can guide you through the whole process.; ; To successfully execute and manage an IT strategy, your organisation needs an IT governance framework that defines how users and operators can interact with your business technology systems and infrastructure. Our consultants can help organisations to create IT governance procedures that mitigate risks by managing user-access rights, operating protocols and change-management policies.
• Planning service works with specific services: Yes
• Hosting or software services the planning service works with:
  • Shared Hosting
  • VPS
  • Azure
  • Google Cloud Platform
  • Oracle Cloud
  • AWS
  • Hybrid

Training

• Training service provided: Yes
• How the training service works: We provide training on cloud software and hosting services, which can be applied to form new apps and services. Data recovery and storage. Website hosting, managing database. Offers software on demand. Can be deployed for data analytics.
• Training is tied to specific services: Yes
• Services the training service works with:
  • AWS cloud hosting
  • GCloud cloud hosting
  • Oracle Cloud hosting
  • Azure Cloud hosting
  • DBA (Opensource Database & RDBMS /NON-RDBMS database)
  • Architect in all platforms and supporting software services.

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: We can help buyers migrate to the cloud-based infrastructure provided by a cloud service provider such as AWS, Google Cloud, or Azure. Migration of current onprem or current release / upgrade to latest techologies and/or migrate into new database platform in Azure/Oracle / AWS / GCP cloud services in various database such as NoSQLDB , MongoDB, PostgreSQL, MySQL, Greenplum,Cassandra,Cockroach,SQL Server database, Oracle, MariaDB, Cosmos DB), AWS (MSSQL, PostgreSQL, DynamoDB, NoSQL, Oracle, and MySQL Redshift), GCP (Cloud SQL, Cloud Bigtable, Cloud Spanner, Cloud Data store).
• Setup or migration service is for specific cloud services: Yes
• List of supported services:
  • Infrastructure as a Service (IaaS)
  • Platform as a Service (PaaS)
  • Software as a Service (SaaS)
  • Microsoft Azure
  • Amazon Web Service
  • Google Cloud Platform
  • Oracle Cloud Platform

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: We co-ordinate the QA tester to ensure the delivery of work is tested end to end with the benchmark the performance under the business needs whilst ensuring the entire database activities in architect and solution architect level is performed in standard. All services are underpinned by the level of business agreement and KPI requirements and values of parameters in the config file are highly optimized and delivered the benchmarks for the DBaaS standard.

Security testing

• Security services: Yes
• Security services type:
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy
  • Security testing
  • Security incident management
  • Security audit services
• Certified security testers: Yes
• Security testing certifications: Cyber Scheme

Ongoing support

• Ongoing support service: Yes
• Types of service supported:
  • Buyer hosting or software
  • Hosting or software provided by your organisation
• How the support service works: We do deliver a comprehensive range of IT support and maintenance services supplying over 1,000 small, medium and enterprise-sized customers throughout the UK, 24 hours a day, 7 days a week. We have a series of support and maintenance options including: Managed IT Service Advanced Managed IT Service Premier Managed & Support Services General Managed & IT Support Services for Business Adhoc and One-Off Block Hour contracts 24/7 Technical Service Desk and Remote Support

Service scope

• Service constraints: The service excludes any third-party software licensing&third-party support costs(unless these are included in the infrastructure provider pricing)•The service does not include support for database-specific content including data change or deletion or data integrity checks.•The service does not include support to major database RDBMS change&release activities,this is available as a service option•The service excludes the implementation of service requests. These are charged separately on a T&M basis•The service excludes support for security accreditation and testing •The service excludes visits to customer sites,including the attendance of service reviews; attendance will be subject to prior agreement with any expenses incurred charged additionally.

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: We respond to all questions within 8 business hours. Normal business hours are 09:00-5:00 Mon-Fri excluding UK holidays. We regularly respond to questions within 4 business hours, and we immediately work on all inbound questions to establish urgency and set appropriate priorities. We provide an SLA based on the clients requirements. Weekends : 10am to 4pm on Saturday and 11am to 3pm on Sunday with extra costs.
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: WCAG 2.1 AAA
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), 7 days a week
• Web chat support: Web chat
• Web chat support availability: 9 to 5 (UK time), 7 days a week
• Web chat support accessibility standard: WCAG 2.1 AAA
• Web chat accessibility testing: Chatbot
• Support levels: We provide a service desk for our managed services customers. Also, assigned consultants or architects will respond in 8 business hours of response time. Our Support offering is not driven by a standard service catalogue; and also provides the tailored support levels to meet your specific needs to provide the right level of support to meet your business requirements.

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Up to Baseline Personnel Security Standard (BPSS)

Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: Information Security Management System (ISMS)
• ISO/IEC 27001 accreditation date: 30/06/2021
• What the ISO/IEC 27001 doesn’t cover: Nothing to say, it covers most of the services as per Our ISO 27001 accreditation means that we have put all necessary measures in place to ensure that our clients' information is always protected.
• ISO 28000:2007 certification: No
• CSA STAR certification: Yes
• CSA STAR accreditation date: 30/06/2021
• CSA STAR certification level: Level 1: CSA STAR Self-Assessment
• What the CSA STAR doesn’t cover: N/A
• PCI certification: Yes
• Who accredited the PCI DSS certification: BSI
• PCI DSS accreditation date: 30/06/2021
• What the PCI DSS doesn’t cover: N/A
• Cyber essentials: Yes
• Cyber essentials plus: Yes
• Other security certifications: Yes
• Any other security certifications:
  • Memset Hosting
  • GCHQ Certified Master of Cyber Security
  • CISSP
  • CMFS
  • CEH
  • CVI

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  We do more to understand your carbon emissions. Drive more efficiently. In particular, observe speed limits and avoid rapid acceleration and excessive braking. Don’t drive aggressively. Commute by carpooling or using mass transit. Plan and combine trips. Drive more efficiently. Switch to “green power.” Switch to electricity generated by energy sources with low or no routine emissions of carbon dioxide.

  Covid-19 recovery

  In light of the Coronavirus disease (COVID-19), it is the intention of buyer's to be as flexible as possible in relation to the procurement process for the GCloud hosting to support the tender however this will remain within the parameters of the Public Contract Regulations 2015 (PCR 2015). Please note that Suppliers will use reasonable endeavors to notify all tender participants of any potential risks which may delay the procurement process and its subsequent award and implementation.

  Tackling economic inequality

  DBaaS Ltd is committed to tackling economic inequality at the root. Our overriding vision is to help lower the unequal distribution of income and opportunity between different groups in society.

  Equal opportunity

  1. The Authority and Supplier shall continue to monitor the performance and objectives of this Contract throughout its duration and to make any amendments or changes necessary to this Contract, or its performance or objectives in order further to promote equality, and equal opportunity. 2. The Supplier shall notify the Authority immediately in writing as soon as it becomes aware of any investigation or proceedings brought against it in relation to equality, or equal opportunity whether under the Act or otherwise. 3. Where any investigation is conducted, or proceedings are brought which arise directly or indirectly out of any act or omission of the Supplier, its staff, employees, workers, consultants, agents, or Sub-Contractors and where there is a finding against the Supplier in any such investigation or proceedings, the Supplier shall indemnify and keep indemnified and hold harmless the Authority and the Chief Constable with respect to all costs, charges, and expenses (including legal and administrative expenses on an indemnity basis) incurred by the Authority during or in connection with any such investigation or proceedings and further indemnify and keep indemnified and hold harmless the Authority from and against all and any compensation, damages, costs, losses, fines, penalties or another award (including any interest) the Authority may be ordered or required to pay. 4. If a finding of unlawful discrimination or breach of equal opportunities legislation (including but not limited to the Act) is made against the Supplier or against the Authority arising from the conduct of the Supplier or any of its employees, workers, consultants, agents or Sub-Contractors, the Supplier shall take immediate remedial steps to prevent further recurrences and shall advise the Authority of the steps taken. 5. Where any investigation is undertaken by a person or body empowered to conduct such an investigation and/or proceedings are instituted.

  Wellbeing

  The DBaaS Ltd promotes the health, safety, and wellbeing of patients, service users, and the public by raising regulation and voluntary registration of people working in health and care. DBaaS Ltd is to drive UK global leadership in Intelligent Mobility, promoting sustained economic growth and wellbeing through integrated, efficient and sustainable systems, innovative accelerators, and processes to people values: Care, Collaboration, Courage, and Integrity.

Pricing

• Price: £237 to £1,330 a user a day
• Discount for educational organisations: Yes

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at admin@dbaasltd.com. Tell them what format you need. It will help if you say what assistive technology you use.