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OBVIOUSLY GROUP LIMITED

Obviously Manage

Obviously Manage is a cloud-native IP management platform that centralises all legal and IP operations. It features AI-powered automation for deadline management, comprehensive portfolio tracking, multi-currency billing, team collaboration tools, and integrations with national registries. The customisable system replaces legacy solutions with scalable, intelligent workflows for trademarks, patents, and enforcement

Features

  • Intellectual Property Management System (IPMS) for enterprise-scale portfolio management.
  • Supports all IP, including trademarks, designs, patents, domain names
  • Secure, role-based access with multi-tenant segregation and granular permissions.
  • Automated workflows and country specific rules engines for portfolio management
  • Real-time portfolio analysis dashboards with flexible gap analysis tools.
  • Event-driven task automation for streamlined, efficient IP management processes.
  • API integration with OAuth 2.0 for seamless system connectivity.
  • TLS 1.3 with AES-256 encryption for all data transmissions.
  • Comprehensive auditing and activity logs for compliance and traceability.
  • Powerful collaboration, filtering and export functionality

Benefits

  • Streamline IP portfolio management, reducing manual effort and administrative burden.
  • Accelerate IP management with automated, guided workflows.
  • Collaborate securely with colleagues and external partners in real time.
  • Instantly access, review, and update IP records from any location.
  • Customise dashboards and reports to monitor portfolio health and risks.
  • Export data and reports quickly for audits, meetings, or analysis.
  • Maintain compliance with robust security, auditing, and access controls.
  • Integrate seamlessly with existing systems to unify IP data sources.
  • Automate routine tasks, freeing time for higher-value strategic work.
  • Actionable insights with visual analytics and flexible gap analysis tools.

Pricing

  • Free trial available

Service documents

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Framework

G-Cloud 15

Service ID

6 0 6 7 3 5 0 9 3 5 2 6 8 7 6

Contact

OBVIOUSLY GROUP LIMITED Lewis Whiting
Telephone: 02036200335
Email: info@obviously.digital

About your service

Service categories

Applications

Content workflow and management

Content services

  • Enterprise Content Management Applications
Multi cloud support
No

Service scope

Software add-on or extension
No
Cloud deployment model
Public cloud
Service constraints
None
System requirements
  • Modern web browser (Chrome, Edge, Firefox, Safari) with JavaScript enabled.
  • Reliable internet connection for secure, cloud-based platform access.
  • No additional software licences required for end users’ devices.
  • Supports single sign-on (SSO) via SAML or OAuth 2.0.
  • Compatible with Windows, macOS, and major Linux distributions.
  • Requires TLS 1.3 support for encrypted data transmission.
  • Endpoints must allow HTTPS traffic on standard ports (443).
  • No dependency on local antivirus or endpoint security software.
  • No installation of client-side software or browser plugins required.
  • Users must have unique credentials for secure, auditable access.

User support

Email or online ticketing support
Yes
Support response times
Our standard support hours are 07:30–17:30 Monday to Friday (GMT/BST). During these hours, we commit to the following initial response times:
Very High Priority: 1 hour (updates every 4 hours until resolved)
High Priority: 2 hours (updates daily until resolved)
Normal: 3 hours (updates every 2 days until resolved)
Low/Scheduled: 6 hours (updates weekly until resolved)
User can manage status and priority of support tickets
No
Phone support
No
Web chat support
No
Onsite support
No
Support levels
We provide a single, comprehensive support level that includes unlimited day-to-day support via our helpdesk, with no additional cost. Each client is assigned a dedicated account manager who can address most queries and provide regular updates and reports. Escalation to our technical or commercial teams is available as required, and senior management is involved on a regular basis. During the initial deployment phase, regular calls are scheduled to ensure training and onboarding needs are met. Our support model does not include tiered or paid premium support levels; all clients receive the same high standard of service. Technical support is provided through the helpdesk and account management structure.
Support available to third parties
Yes

Onboarding and offboarding

Getting started
We provide a comprehensive onboarding process to help users start using our service effectively. This begins with a client kickoff meeting to understand goals and requirements, followed by the assignment of a dedicated account manager and support team. A customised onboarding plan is developed, outlining key milestones and deliverables. Technical setup includes seamless data migration and platform customisation to meet operational needs. We offer comprehensive training sessions for users, which can be delivered online and, if required and appropriate, in person. During the initial deployment, we conduct a soft launch with close support from the account team, followed by a feedback loop to address any issues before full launch. Ongoing support is provided by the account manager and helpdesk, with regular check-ins to ensure continued satisfaction. Comprehensive user documentation and resources are made available, and a customer success manager is assigned for ongoing guidance and support.
Service documentation
Yes
Documentation formats
PDF
End-of-contract data extraction
At the end of the contract, users can extract their data by requesting a complete export from the system. All system data can be provided in an Excel or CSV file, with every field captured in a separate cell and links to associated screenshots. Clients are also offered read-only access to the system for six months post-termination, allowing additional time to retrieve any required information. Obviously will support any other reasonable request for data extraction to facilitate a smooth transition. Upon completion of the extraction and in accordance with contractual terms, data protection laws, and internal retention policies, all client data is securely deleted using a variety of technical and organisational measures, including secure digital deletion and physical destruction methods. Third-party processors are contractually required to comply with secure data disposal requirements as well.
End-of-contract process
At the end of the contract, all client data is securely deleted in accordance with the terms of the contract, data protection laws, and our internal data retention policies. Secure deletion methods include both digital deletion and physical destruction, ensuring that data cannot be accessed or recovered. All third parties processing personal data on our behalf are contractually required to comply with secure data disposal requirements. Clients may request a complete export of their data in Excel or CSV format, with all fields and links to associated screenshots included, and are offered read-only access to the system for six months post-termination to facilitate data extraction and transition. The price of the contract typically includes unlimited user access, maintenance, and support, with no additional implementation fees except for large-scale, retrospective data imports or highly bespoke requests, which may attract a separate project cost. There are no ongoing user licensing or maintenance fees beyond the agreed contract price. Any additional services, such as the use of specialist teams or highly customised projects, may incur extra charges, which are discussed and agreed upon separately.
Documentation accessibility standard
None or don’t know
How the documentation is accessible
Documentation is provided during onboarding and throughout the client relationship. Guides, including onboarding and offboarding, are accessible to all relevant users and are designed to support effective use of the platform. The documentation is distributed as part of the onboarding process, which includes comprehensive training sessions (delivered online and, if required and appropriate, in person), and is supported by ongoing access to resources and a customer success manager for continued guidance. All user documentation, including product guides, is intended to be clear and accessible, ensuring users can fully utilise the platform’s features.

Using the service

Web browser interface
Yes
Supported browsers
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
  • Opera
Application to install
No
Designed for use on mobile devices
No
Service interface
Yes
User support accessibility
None or don’t know
Description of service interface
The service interface is web-based and provides secure access via APIs and other connectors, all protected by robust security measures such as OAuth 2.0 authentication, regular penetration testing, and compliance with recognised information security standards like ISO 27001. Interfaces are secured using industry-standard mechanisms (OAuth/JWT), and service-to-service access is managed with configurable, expiring keys. The platform is optimised for use with the Chrome browser and is designed for ease of integration and secure data exchange.
Accessibility standards
None or don’t know
Description of accessibility
While we do not currently hold formal accessibility certifications, we are committed to improving the accessibility of our platform. Our development team follows industry best practices and applies accessibility considerations during the design and build process.We welcome the opportunity to collaborate with clients and end-users with disabilities to conduct formal accessibility testing and identify areas for improvement. Our staff receive training on accessibility principles, including awareness of WCAG guidelines and relevant legal requirements. We are open to discussing specific accessibility requirements and can provide a roadmap for achieving compliance with standards such as WCAG 2.1 AA upon request.
Accessibility testing
We have not conducted formal accessibility testing with users of assistive technology to date. Our approach focuses on applying accessibility best practices during development. We are open to collaborating with clients or end-users with disabilities to conduct accessibility reviews and would welcome the opportunity to incorporate feedback into our development process.
API
Yes
What users can and can't do using the API
The platform follows an API-first architecture, ensuring that all functionality available through the user interface is equally accessible via the API. This enables full automation of workflows, seamless integration with existing systems, and programmatic access to all platform features. A comprehensive role-based access control (RBAC) system governs API access, allowing administrators to define granular permissions at both user and group levels. API consumers can only access endpoints and data aligned with their assigned permissions, ensuring consistent security enforcement across all access methods.
API documentation
No
API sandbox or test environment
Yes
Customisation available
Yes
Description of customisation
Our service offers extensive customisation options to meet diverse organisational needs. Users can customise workflows, user roles, dashboards, reports, integrations, and user-defined fields. Customisation is achieved through a mixture of the platform’s configuration tools, and through working with the support team. The core architecture, security framework, and compliance controls are standardised and not customisable. Visual customisation is possible including table contents, filters, views, and reports. All customisation actions are subject to access controls, ensuring only authorised users can make changes.

Scaling

Independence of resources
We ensure users are not affected by the demand of others by segregating each client’s services with dedicated infrastructure. Each client has a separate Kubernetes cluster and RDS instance within a client-specific VPN. This physical and logical separation guarantees that one client’s resource usage cannot impact another’s performance or availability. Our infrastructure leverages resilient cloud technologies (Kubernetes, AWS RDS Multi-AZ, AWS S3) and operates in “zero trust” environments. Robust monitoring, regular vulnerability scans, and business continuity strategies further ensure uninterrupted service and strong security, with independent testing and regular third-party audits maintaining a high standard.

Analytics

Service usage metrics
Yes
Metrics types
We provide clients with detailed usage and performance reports, including key metrics, as part of our service. These reports are tailored to client needs and delivered during regular business reviews. The platform supports flexible reporting and export of operational data. Our approach ensures transparency and ongoing value through regular communication and tailored reporting.
Reporting types
  • Real-time dashboards
  • Regular reports
  • Reports on request
Resource tagging
Yes
FOCUS resource tagging
No

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Other security clearance
Government security clearance
Baseline Personnel Security Standard (BPSS)

Asset protection

Knowledge of data storage and processing locations
Yes
Data storage and processing locations
  • United Kingdom
  • European Economic Area (EEA)
User control over data storage and processing locations
Yes
Datacentre security standards
Complies with a recognised standard (for example CSA CCM version 4.0)
Penetration testing frequency
At least once a year
Penetration testing approach
‘IT Health Check’ performed by a CREST-approved service provider
Protecting data at rest
  • Physical access control, complying with SSAE-18 / ISAE 3402
  • Encryption of all physical media
Data sanitisation process
Yes
Equipment disposal approach
Complying with a recognised standard, for example CSA CCM v4.0, CAS (Sanitisation) or ISO/IEC 27001
Data sanitisation type
  • Data Erasure
  • Explicit overwriting of storage before reallocation / Secure Erase

Data importing and exporting

Data export approach
Users can export their data by requesting a complete export from the system. All system data can be provided in an Excel or CSV file, with every field captured in a separate cell, and documents exported in associated files. Obviously will also support any other reasonable request for data extraction. This process ensures that clients have full access to their data in a standard, portable format before secure deletion is carried out in accordance with contractual and legal requirements.
Data export formats
CSV
Data import formats
CSV

Data-in-transit protection

Data protection between buyer and supplier networks
TLS (version 1.2 or above)
Data protection within supplier network
TLS (version 1.2 or above)

Availability and resilience

Guaranteed availability
We guarantee a high level of service availability, with a system uptime commitment of 99.5%, subject to certain exceptions such as force majeure, planned maintenance (with 48 hours’ notice), emergency maintenance, AWS downtime, and client-requested maintenance or onboarding tasks. Our architecture is designed for high availability and resilience, utilising Kubernetes on AWS with redundant deployments and automated recovery processes. Monitoring tools such as Kibana are used to detect faults, and Kubernetes ensures that faulty pods are replaced automatically, minimising downtime. Upgrades are performed with no downtime, as updated pods are deployed seamlessly.

In the event of an incident, our Service Level Agreement (SLA) specifies initial response times based on priority: Very High Priority incidents receive a response within 1 hour (with updates every 4 hours), High Priority within 2 hours (updates daily), Normal within 3 hours (updates every 2 days), and Low/Scheduled within 6 hours (updates weekly). We also commit to a Recovery Time Objective (RTO) of 60 minutes should systems go down, and our database is backed up multiple times daily with defined retention periods.
Any issues affecting availability are addressed proactively, and clients are kept informed through operational reviews and strategic discussions.
Approach to resilience
Our service is designed for high resilience through a combination of robust cloud infrastructure, redundancy, and business continuity strategies. We leverage Amazon Web Services (AWS) as our primary cloud service and hosting provider, which is certified against multiple international standards and frameworks, ensuring the highest levels of physical and environmental security. Each client’s services are deployed in tailored environments, with the option to select preferred AWS regions and zones, further enhancing resilience and data sovereignty. Redundancy is a core consideration in our information processing facilities, with measures in place to meet Recovery Point Objective (RPO) and Recovery Time Objective (RTO) requirements. Our infrastructure utilises technologies such as Kubernetes, AWS RDS with Multi-AZ failover, and AWS S3, which collectively support availability, consistency, and rapid recovery from failures. We maintain a 99.5% system uptime commitment, with regular data backups stored securely offsite and routine restoration tests to ensure effectiveness. All physical networks are treated as “zero trust” environments, existing solely to provide reliable internet access to our cloud-hosted applications. Our business continuity and disaster recovery plans are regularly reviewed and tested, and our staff operate remotely, benefiting from the inherent resilience of distributed operations.
Outage reporting
Our service employs a range of notification and reporting mechanisms for outages and incidents. We have defined incident alert thresholds and leverage incident monitoring tools to provide notifications of incidents. Notification procedures are in place for key stakeholders, and our incident management includes event reporting and internal breach reporting procedures. Outages of more than one hour are communicated directly to customers by email.

Identity and authentication

User authentication needed
Yes
User authentication
  • Multi-Factor Authentication (MFA)
  • Identity federation with existing provider (for example Google Apps)
Access restrictions in management interfaces and support channels
Access to management interfaces and support channels is tightly controlled through role-based permissions, unique user IDs, and two-factor authentication. Only staff whose roles require it are granted administrator or elevated access, and such privileges are reviewed at least quarterly. Access to specific modules and data is restricted by user group, and all actions are logged for audit purposes. Remote access is limited to authorised systems and actively monitored. Support channel access is managed on a ‘least privilege’ basis, with sensitive data restricted to named individuals. These measures ensure robust access control and prevent unauthorised access.
Access restriction testing frequency
At least once a year
Management access authentication
  • Multi-Factor Authentication (MFA)
  • Identity federation with existing provider (for example Google Apps)

Audit information for users

Access to user activity audit information
Users have access to real-time audit information
How long user audit data is stored for
At least 12 months
Access to supplier activity audit information
Users have access to real-time audit information
How long supplier audit data is stored for
At least 12 months
How long system logs are stored for
At least 12 months

Security governance

Named board-level person responsible for service security
Yes
Security governance certified
Yes
Security governance standards
ISO/IEC 27001
Information security policies and processes
We follow a comprehensive suite of information security policies and processes, fully supported by company management, including the CEO and Board of Directors. All employees are required to review applicable policies upon joining and regularly thereafter. Our information security posture is aligned with corporate strategy and is integrated into all business processes, with necessary resources allocated to ensure effectiveness. The effectiveness of each policy and control is evaluated through ongoing monitoring activities and internal audits conducted by qualified individuals. Any gaps or divergences are recorded as risks and thoroughly investigated for continual improvement. Employees are encouraged to report weaknesses without fear of recrimination. Our policies cover a wide range of areas, including Access Control, Cryptography, Data Retention and Disposal, Incident Response, Acceptable Use, Mobile Device Management, Patch Management, Physical Security, and Remote Access. We maintain an Information Security Oversight function that actively reviews the corporate security posture and provides recommendations for security initiatives. Reporting structures are clearly defined, with management responsible for reviewing policy effectiveness and ensuring compliance. Staff are made aware of reporting processes for information security events through training and awareness programmes, and roles are identified for managing and communicating incident management processes.
Software Security Code of Practice
Yes

Operational security

Configuration and change management standard
Complies with a recognised standard, for example CSA CCM v4.0 or SSAE-18 / ISAE 3402
Configuration and change management approach
Our configuration and change management processes ensure all service components are tracked throughout their lifecycle via maintained documentation and a continually reviewed inventory. Changes are managed through a formal procedure, including risk and security impact assessments before implementation. Components have explicit boundaries at both data and service layers, and can be independently deployed and tested. Enhancement requests are managed through a formal intake process, and all changes are documented and reviewed by qualified individuals. Exceptions to policy require prior approval by the Chief Information Officer, ensuring traceability, integrity, and security at every stage.
Vulnerability management type
Complies with a recognised standard, for example CSA CCM v4.0 or SSAE-18 / ISAE 3402
Vulnerability management approach
Our vulnerability management process includes monthly automated vulnerability scans across critical systems, regular penetration testing, and a formal patch management policy. We assess potential threats by monitoring security sources, conducting risk and impact assessments, and reviewing findings through our Incident Management Process. Patches are deployed promptly using automated, centralised tools whenever feasible, with urgent vulnerabilities addressed as a priority. Information about potential threats is sourced from security advisories, external consultancies, and industry best practices. Our processes are aligned with ISO 27001, ensuring continuous identification, assessment, and remediation of vulnerabilities.
Protective monitoring type
Complies with a recognised standard, for example CSA CCM v4.0 or SSAE-18 / ISAE 3402
Protective monitoring approach
Our protective monitoring processes include continuous monitoring of information systems to detect attacks, unauthorised connections, and indicators of compromise. Automated vulnerability scans are conducted monthly, and antivirus/malware systems are regularly updated and configured for periodic scans. Staff are trained to identify and report potential security incidents immediately to the Incident Response Team, with incidents reported within 24 hours. When a potential compromise is identified, it is documented and managed through our incident management process, which includes classification, prioritisation, and formal assessment. Incident response times are defined by priority, with very high priority incidents receiving a response within one hour.
Incident management type
Complies with a recognised standard, for example, CSA CCM v4.0 or ISO/IEC 27035:2011 or SSAE-18 / ISAE 3402
Incident management approach
Our incident management process is governed by a well-defined, senior management-approved policy, reviewed annually. We maintain pre-defined processes for common events, with clear roles and responsibilities for managing incidents. Staff are trained to recognise and report incidents, with contact information for the appropriate team or individual provided during induction and regular awareness training. Incidents are reported through established procedures, and all events are logged and managed according to our incident management process. Incident reports are created, classified, and prioritised, with findings documented and communicated to relevant stakeholders. Notification procedures are in place for key stakeholders, including regulatory authorities where required.
Post-quantum cryptography secure
No

Secure development

Approach to secure software development best practice
Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v4.0)

Public sector networks

Connection to public sector networks
No

Pricing

Discount for educational organisations
No
Free trial available
Yes
Description of free trial
The free trial covers trademark applications and registrations only, with limited training and feedback sessions. No user experience or process tailoring is provided. The trial is time-limited to up to 2 months, and designed for clients in early decision-making stages, offering core platform experience. A trial contract may be required.

Discount percentage by annual call-off contract value (excluding VAT)

Less than £250,000
0%
Between £250,000 and £500,000
0%
Between £500,001 and £1,000,000
0%
Between £1,000,001 and £2,500,000
0%
Between £2,500,001 and £5,000,000
0%
Over £5,000,001
0%

Non-mandatory Standards and certifications

ISO/IEC 27001 certification
Yes
Who accredited the ISO/IEC 27001
CQS (Certified Quality Systems) Limited
ISO/IEC 27001 accreditation date
Thursday 7 August 2025
What the ISO/IEC 27001 doesn’t cover
None
ISO 28000:2022 certification
No
ISO 9001 certification
No
Quality management systems (QMS)
Yes
CSA STAR certification
No
PCI certification
No
Cyber essentials
No
Cyber Essentials Alternative
None of the criteria
Cyber essentials plus
No
Cyber Essentials Alternative
None of the criteria
Other security certifications
No

Social value

Section B - Commitment for Future: Delivery
  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority

    • New or retained jobs on the contract workforce in the relevant area that meet the criteria set out in MAC 1b, 1c and 1d
    • Ensuring new workers are informed of their right to join a trade union
    • Employment contracts that reflect actual hours worked; steps taken to ensure employees understand their contracts and have the ability to review and adjust them if actual hours regularly exceed contracted hours
    • Activities that support an environment where staff are educated about, and feel empowered to, address their physical wellbeing
    • Activities that support an environment where staff are educated about and feel empowered to report and address bullying and harassment
    • Payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce
    • Understanding of in-work progression issues affecting the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
    • Measures to support in-work progression to help people in the contract workforce, to move into higher paid work by developing new skills relevant to the contract
    • Understanding of the modern slavery risks and issues affecting the market, industry, sector or country (of origin or of source) relevant to the contract, and the workforce in the supplier’s own organisation and those of its key subcontractors
    • Measures to identify, mitigate and manage modern slavery risks relating to the contract and how these will be implemented
  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 2: Skills for growth: Supporting growth sectors and addressing skills gaps.

    • Understanding of employment and relevant skills issues, and of the education and training issues relating to the contract. Illustrative examples: demographics, skills shortages, new opportunities in high growth sectors, geographic/local community and skills/employment challenges
    • Delivery of apprenticeships, supported internships and T Level industry placement opportunities (Level 2, 3 and 4+) in relation to the contract
  • Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.

    Policy Outcome 3: Resilient, innovative and flexible supply chains: Support economic growth through enabling resilient businesses, opportunities for small businesses and voluntary, community and social enterprises

    • Understanding of the types of businesses in the market and the level of participation by new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
    • Activities to identify opportunities to open up sub-contracts under the prime contract to a diverse range of businesses, including new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
    • Structuring of the supply chain selection process to ensure fairness (e.g. anti-corruption) and encourages participation by a diverse range of businesses, including with regard to new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutual
    • Understanding of local demographics, needs and opportunities for the co-design of the goods, services and works to be delivered under the contract
  • Mission: Make Britain a clean energy superpower: To cut bills, create jobs and deliver security with cheaper, zero-carbon electricity by 2030, accelerating to net zero

    Policy Outcome 4: Sustainable procurement practices: Reducing carbon footprints, minimising waste, and promoting the use of clean energy and green technologies.

    • Understanding of opportunities for additional environmental benefits delivery in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Collaborative ways of working with the supply chain to deliver additional environmental benefits in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Delivery of additional environmental benefits through the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
    • Understanding of how to influence staff, suppliers, customers, communities and/or any other appropriate stakeholders through the delivery of the contract to support climate and nature protection and improvement
  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 6: Employment and training: For those who face barriers to employment

    • Understanding of employment and skills issues, and of the skills and employment shortages of high growth sectors relating to the contract
    • Creation of employment opportunities particularly for those who face barriers to employment, such as prison leavers, care leavers and/or who are located in deprived areas, and for people in industries with known skills shortages or in high growth sectors
    • Understanding of the issues affecting the representation of disabled people in the workforce in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
    • Inclusive and accessible recruitment practices, and retention-focused activities, including those provided in the Guide for line managers on recruiting, managing and developing people with a disability or health condition
    • Working conditions which promote an inclusive working environment and promote retention and progression
    • Understanding of the issues affecting inequality in employment, skills and pay in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors. Measures to tackle inequality in employment, skills and pay in the contract workforce
  • Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain

    Policy Outcome 7: Creating a pipeline of opportunities: For the contract workforce, reducing barriers to entry for under-represented groups.

    • Understanding of the issues affecting the development of new skills by target cohort
    • Understanding of the underlying factors affecting improvements to reduce barriers to entry and training schemes for the target cohort(s) related to the contract workforce
    • Other measures to offer development opportunities for the target cohort(s) in the contract workforce
    • Understanding of issues relating to entering the contract workforce
  • Mission: Build an NHS fit for the future: That is there when people need it; with fewer lives lost to the biggest killers; in a fairer Britain, where everyone lives well for longer.

    Policy Outcome 8: Increasing productivity through physical and mental wellbeing: In the supply chain and communities in the relevant area.

    • Understanding of issues relating to health and wellbeing, including physical and mental health, in the contract workforce
    • Understanding barriers to access to health and social care services or employment opportunities e.g. digital inclusion
    • Inclusive and accessible recruitment practices, development practices and retention policies that support-focused activities including those provided in the Guide for line managers on recruiting, managing and developing which support people with a disability or health condition

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at info@obviously.digital. Tell them what format you need. It will help if you say what assistive technology you use.