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Valueworks Limited

Collaborative Software Platform - Support

Our collaborative software platform is a cloud-based service used by social housing landlords to manage works completed by contractors. A shared service with suppliers, tendered terms form catalogues against which surveys, valuations, works and repairs are completed and invoiced. The collaborative software platform absorbs key data to manage assets.

Features

  • Collaborative platform giving shared view to control cost/pace of delivery
  • Catalogues – goods and services
  • Approval processes / roles and automation and audit trail
  • Validated address lists – property level reporting
  • Variations to budget and exception management
  • Purchase-to-pay-ordering, delivery notes and consolidated HMRC compliant invoicing
  • Automated rebate collection
  • Disputes and returns
  • Cost control-data to inform strategic decisions (single-source-of-truth)
  • Integrates easily with your existing technology landscape

Benefits

  • Reduces administrative costs by up to 30%
  • Better contract management by a landlord using our collaboration software
  • Shared view of costs gives insight and control
  • Deliver continuous improvement of 9%-15% of contract value per year
  • Ensures you get a consistently good deal from your contractors
  • Reduced risk of commercial disputes, automated pricing to commercial terms
  • Single platform with clean, consistent data, and clear audit trail
  • Automated data transfer, reduced risk of error, and improved governance
  • Strengthens commercial control though accurate cost management and financial reporting
  • Improved business processes with automated and auditable workflows

Pricing

£0.03 a unit a month

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at pconway@inprova.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

6 0 6 8 3 1 7 8 8 4 5 1 4 2 8

Contact

Valueworks Limited Patricia Conway
Telephone: 01925 282 360
Email: pconway@inprova.com

Planning

Planning service
Yes
How the planning service works
We create a guided implementation plan with the buying organisation and their partners who will be utilising the software to on-board the buyer within the platform. Once completed the buyer and their partners can then utilise the software to manage works undertaken by their contractors.
Planning service works with specific services
No

Training

Training service provided
Yes
How the training service works
We provide role specific training for the buying organisations staff and partner organisations who will be utilising the platform. Training relates to the software functionality as a multi-tenanted cloud solution, hosting related training is not applicable.
Training is tied to specific services
No

Setup and migration

Setup or migration service available
No

Quality assurance and performance testing

Quality assurance and performance testing service
No

Security testing

Security services
No

Ongoing support

Ongoing support service
No

Service scope

Service constraints
None.

User support

Email or online ticketing support
Email or online ticketing
Support response times
Helpdesk email, auto response with ticket. 8.00am - 5.00pm Monday to Friday (excluding public holidays)
User can manage status and priority of support tickets
No
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Support levels
9.00am - 5.00pm Monday to Friday (excluding public holidays)

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Staff screening not performed
Government security clearance
None

Standards and certifications

ISO/IEC 27001 certification
No
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
No
Cyber essentials plus
No
Other security certifications
No

Social Value

Social Value

Social Value

Wellbeing

Wellbeing

Be a great place to work

We want to provide a positive and enriching environment for all our employees, contractors and associates. Putting people’s wellbeing at the heart of how we do things is key to our culture.

“We did a lot of recruitment during lockdown so lots of our people had never really experienced, face to face, what it means to be an Inprova person. We wanted to get them involved, get them connected to other colleagues and help them form those relationships and bonds that are so important to both work and also wellbeing. It’s all about staff feeling supported, stimulated and valued.”
Vicky Stratton, Inprova’s Learning and Development Co-ordinator and ESG Champion

Pricing

Price
£0.03 a unit a month
Discount for educational organisations
No

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at pconway@inprova.com. Tell them what format you need. It will help if you say what assistive technology you use.