EntServ UK Ltd part of the DXC Technologies Group

DXC Technology Private 4.9G\ 5G Strategy and Design Service

DXC’s Private 4.9G\ 5G Strategy and Design Service can support a customers ambition to complement or replace existing wired and Wi-Fi network solutions to provide reliable, secure and ubiquitous connectivity covering both indoor and outdoor campuses.

Features

• End-to-End Design and Implementation
• On or Off-Premise Service Delivery Design
• Ofcom Shared Access License Support
• Network Security Accreditation Support

Benefits

• Intrinsic Security
• Pervasive Coverage for Indoor and Outdoor Applications
• Predictable Performance
• High Multi-User Capacity
• Full Mobility

£34,276.00 to £105,240.00 a transaction

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

• Modern Slavery statement

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at ukitenders@dxc.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 13

Service ID

607306001563912

Contact

DXC Frameworks Team
+44 330 105 8389
ukitenders@dxc.com

Service scope

• Software add-on or extension: No
• Cloud deployment model:
  • Public cloud
  • Private cloud
• Service constraints: This is a Strategy & Design only service.
• System requirements: N\a

User support

• Email or online ticketing support: No
• Phone support: No
• Web chat support: No
• Onsite support: No
• Support levels: This is a Strategy & Design only service.
• Support available to third parties: No

Onboarding and offboarding

• Getting started: This is a Strategy & Design only service. Engagement will be conducted under pre-agreed plan. This could be via 1 or more Discovery session held remotely or on the clients site.
• Service documentation: No
• End-of-contract data extraction: This is a Strategy & Design only service. Agreed artefacts will be delivered to the customer prior to the engagement ending.
• End-of-contract process: This is a Strategy & Design only service. Agreed artefacts will be delivered to the customer prior to the engagement ending.

Using the service

• Web browser interface: No
• Application to install: No
• Designed for use on mobile devices: Yes
• Differences between the mobile and desktop service: This is a Strategy & Design only service.
• Service interface: No
• User support accessibility: None or don’t know
• API: No
• Customisation available: No

Scaling

• Independence of resources: This is a Strategy & Design only service. Non-functional requirements, such as capacity, will be considered during the design activity.

Analytics

• Service usage metrics: No

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Up to Developed Vetting (DV)

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations:
  • United Kingdom
  • European Economic Area (EEA)
• User control over data storage and processing locations: Yes
• Datacentre security standards: Complies with a recognised standard (for example CSA CCM version 3.0)
• Penetration testing frequency: At least once a year
• Penetration testing approach: Another external penetration testing organisation
• Protecting data at rest:
  • Physical access control, complying with CSA CCM v3.0
  • Physical access control, complying with SSAE-16 / ISAE 3402
  • Physical access control, complying with another standard
  • Encryption of all physical media
• Data sanitisation process: Yes
• Data sanitisation type:
  • Explicit overwriting of storage before reallocation
  • Deleted data can’t be directly accessed
• Equipment disposal approach: Complying with a recognised standard, for example CSA CCM v.30, CAS (Sanitisation) or ISO/IEC 27001

Data importing and exporting

• Data export approach: This is a Strategy & Design only service. Agreed artefacts will be delivered to the customer prior to the engagement ending.
• Data export formats: Other
• Other data export formats: N\a
• Data import formats: Other
• Other data import formats: N\a

Data-in-transit protection

• Data protection between buyer and supplier networks:
  • Private network or public sector network
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway
• Data protection within supplier network:
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway

Availability and resilience

• Guaranteed availability: This is a Strategy & Design only service. Non-functional requirements such as availability will be considered during design.
• Approach to resilience: This is a Strategy & Design only service. Non-functional requirements such as resiliency will be considered during design.
• Outage reporting: This is a Strategy & Design only service. Non-functional requirements such as reporting will be considered during design.

Identity and authentication

• User authentication needed: Yes
• User authentication: Other
• Other user authentication: This is a Strategy & Design only service.
• Access restrictions in management interfaces and support channels: This is a Strategy & Design only service.
• Access restriction testing frequency: At least once a year
• Management access authentication: Other
• Description of management access authentication: This is a Strategy & Design only service.

Audit information for users

• Access to user activity audit information: No audit information available
• Access to supplier activity audit information: Users receive audit information on a regular basis
• How long supplier audit data is stored for: At least 12 months
• How long system logs are stored for: User-defined

Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: Lloyd’s Register
• ISO/IEC 27001 accreditation date: 28/05/2018
• What the ISO/IEC 27001 doesn’t cover: Available on request
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: Yes
• Other security certifications: Yes
• Any other security certifications:
  • Aligned with CTPAT
  • Aligned with AEO
  • Aligned with TAPA

Security governance

• Named board-level person responsible for service security: Yes
• Security governance certified: Yes
• Security governance standards: ISO/IEC 27001
• Information security policies and processes: ISO27001

Operational security

• Configuration and change management standard: Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
• Configuration and change management approach: This is a Strategy & Design only service.
• Vulnerability management type: Undisclosed
• Vulnerability management approach: This is a Strategy & Design only service.
• Protective monitoring type: Supplier-defined controls
• Protective monitoring approach: This is a Strategy & Design only service.
• Incident management type: Conforms to a recognised standard, for example, CSA CCM v3.0 or ISO/IEC 27035:2011 or SSAE-16 / ISAE 3402
• Incident management approach: This is a Strategy & Design only service.

Secure development

• Approach to secure software development best practice: Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v3.0)

Public sector networks

• Connection to public sector networks: No

Social Value

• Fighting climate change:

  Fighting climate change

  As a responsible business, with a commitment to environmental sustainability, we set and exceed ambitious environmental goals to mitigate our climate impacts. Some of these commitments include:; ; • Implementing a virtual-first business model to enable a remote workforce, thereby reducing our office footprint, employee commuting and business travel; • Pursuing efficiency programs for offices and data centres to reduce energy consumption; • Procuring renewable energy to reduce carbon emissions; • Reducing waste generation, increasing recycling and working with suppliers to minimise waste and harmful environmental impacts; • Promoting sustainability and resource efficiency within our supply chain; • Designing solutions and services to optimise their environmental performance; • Providing sustainable products and services to help customers achieve their environmental goals.; ; This past year, DXC Technology have run the following initiatives to drive our environmental goals.; ; Green Skills Week – Our STEM (Science, Technology, Engineering and Mathematics) ambassadors organised a virtual activity for Green Skills Week, teaching 50 young people how digital transformation is driving the Green Industrial Revolution, and giving them work experience in the technology industry. The Green Skills Week is an initiative that supports the Government’s Green Industrial Revolution, whilst tackling unemployment. ; ; Conservation Awareness – In 2021, our Lancashire office organised a series of virtual activities to mark the week of Earth day. Employees shared sustainability tips each day on our Facebook for Work platform, Workplace, and participated in a competition to ‘Build the Best Bug Hotel’ out of used, recyclable domestic materials, raising awareness for the concept of circular economy.; ; Awards; DXC Technology holds a Gold Award from EcoVadis for 2021, the world’s most trusted provider of business sustainability ratings. This places DXC in the top 5% of companies assessed by EcoVadis for environmental and sustainable procurement practices.
• Covid-19 recovery:

  Covid-19 recovery

  DXC Technology has implemented recommended COVID-19 Secure Requirements across our UK centres. These measures include: ; ; • Maximising ventilation and fresh air on site. This has been implemented by maximising natural ventilation – such as opening doors, windows and air vents when possible; • Implementing several measures to ensure two meters of social distance between staff on site. ; • Enhanced our site cleaning to reduce the chance of contact transmission.; • Our staff are committed to:; o Engaging and co-operating with the guidelines to ensure the controls are applied diligently; o Working from home – 90% of our UK workforce have a home-working arrangement, which has not only ensured the safety of our employees during the pandemic but also meant no material disruption to the delivery of vital services to our customers.; ; Supporting local Redundancies – Our DXC Erskine Technology campus hired over 70 local people who had experienced pandemic-related job loss, having worked in the hospitality industry, transport sector, and in Glasgow Airport. The new hires were retrained in end-to-end processes for rebuilding digital devices, enabling them to change their careers and move further into the IT industry. New hires were able to stay with DXC if they chose; while for some, DXC provided a temporary support net in a difficult time, and others it has been a positive, long-term career change.; ; Supporting Public Services - DXC also played a critical role in the continuity of vital public services, including providing the IT equipment and infrastructure underpinning the Nightingale Hospital in London and equipping the Government departments with the means to move large numbers of staff to home-working environments. DXC and its staff received wide-scale praise from Government for its vital role in supporting civil servants in unprecedented and difficult conditions.
• Tackling economic inequality:

  Tackling economic inequality

  STEM Learning Partnership; DXC Technology delivers its STEM initiatives in partnership with STEM Learning. DXC works with STEM Learning to find relevant, local opportunities for outreach across the UK, and continued to do this virtually throughout the pandemic. Through STEM Learning, it is possible for DXC to connect with any of up to 230,000 schools in the UK.; ; In 2021, DXC won the award for Most Inspirational North East Technology Employer North East STEM Awards. DXC Technology’s STEM Ambassadors were recognised for continuing to provide a variety of STEM activities online. Some of these activities include:; ; LGBTQ+ Diversity in STEM – DXC’s STEM ambassadors and our UK Pride Business Resource Group hosted a Lunch and Learn session on 23 June 2021 to mark Alan Turing’s birthday and commemorate the contributions he made to STEM and the LGBTQ+ community. The Lunch and Learn helped build awareness of the importance of LGBTQ+ figures in STEM.; ; STEM Role Models - STEM Ambassadors in DXC’s Early Careers programme created a video detailing their graduate and apprentice experiences in DXC as an IT company. The video was distributed in a virtual STEM pack to schools in the local Lancashire area to encourage young people to consider a career in STEM. The video helped make careers in STEM relatable by providing role models, ‘busting’ myths about working in the IT industry, and illustrating the diversity of career paths available.; ; Charity and Philanthropy ; Many of DXC's charitable activities in the UK are run by DXC's employees. With the support of our DXC Cares Programme, we foster a culture where people can contribute to what is important to them. Staff are also supported to volunteer, enabling a greater impact in local communities. The DXC Cares Programme facilities our culture of community and voluntary engagement.
• Equal opportunity:

  Equal opportunity

  Equal Opportunities Policy; DXC Technology Equal Opportunities policy makes it clear that all current and former employees, applicants, customers, suppliers and visitors at DXC must receive equal treatment and that unlawful discrimination based on protected characteristics is prohibited. The policy applies to recruitment, pay and conditions, training, appraisals, promotions, conduct at work, disciplinary and grievance procedures, and termination of employment. ; ; Mandatory Training ; DXC requires all UK employees to complete mandatory online Diversity & Equal Opportunities training.; ; Anti-Harassment and Bullying Policy; DXC’s Anti-Harassment and Bullying policy prohibits the harassment or bullying of DXC staff including consultants, contractors or agency workers as well as our customers. ; ; IDEAS Programme ; The IDEAS Programme promotes Inclusion, Diversity, Equity, Allyship and Storytelling across the business.; ; Employers Network for Equality & Inclusion (ENEI); In 2020, the ENEI helped DXC understand how to create an inclusive environment where diversity can thrive and develop our Diversity & Inclusion strategy.; ; Employee Resource Groups ; DXC's Employee Resource Groups (ERGs) are local, passionate employees who work alongside the ideas programme to raise awareness and foster change. ; ; The Dandelion Programme; The Dandelion Programme is DXC's initiative to recruit people from within the autism community.; ; Apprentices & Young People; DXC works with local colleges, universities and national training providers to hire apprentices into the UKI business. ; ; STEM Learning Partnership; DXC delivers its STEM initiatives in partnership with STEM Learning, the UK's largest provider of education and careers support in science, technology, engineering and mathematics. ; ; Awards ; In 2021, DXC received top score of 100 in the Disability Equality Index the third consecutive year. ; ; DXC won the 2021 Comparably Award for Best CEO for Diversity and was listed as one of Comparably’s 2021 Top Companies for Diversity.; ; DXC won the award for Most Inspirational North East Technology Employer at the 2021 North East STEM Awards.
• Wellbeing:

  Wellbeing

  DXC Technology Programmes; DXC Technology wellbeing initiatives in the UK and Ireland.; ; Mental Health First Aiders initiative and recognition platform ; DXC launched a Mental Health Support Programme across our UK and Ireland region, where DXC Mental Health First Aiders (MHFAs) provide additional wellbeing support to DXC's people. Similar to certified first aiders (whose focus is on physical health in the Workplace), MHFAs will focus on the mental wellbeing of our people by offering support to those experiencing issues related to their mental health and wellbeing.; ; Employee Assistance Programme ; The DXC Employee Assistance Programme (EAP) is a service designed for supporting the personal matters of our people, such as bereavement, family issues or tax support. The services are available 24/7, 365 days a year, and include counselling services, online CBT and critical incident support.; ; Support for Virtual First ; DXC provides resources and support to employees to ensure their wellbeing is fully supported whilst working from home. Examples of these resources are below. ; • Mindfulness Timeouts: Regular “Mindfulness Timeouts”; • DXC Gear: DXC’s internal Virtual First equipment provider. ; • DXC University: DXC’s internal learning platform. It provides a range of advice, from saying socially connected, being productive, and virtual etiquette. ; • Online Learning: DXC provides thousands of materials on wellbeing topics on DXC University, open and free to all employees. ; • Building Resilience in Your Personal and Professional Life: Helps enable learners to stay productive, positive and professional during crises such as pandemics. ; • DXC Remote Working Tips: is a handbook to help employees maintain their wellbeing whilst working remotely and work securely. ; ; Wellbeing Events; • Mental Resilience Session ; • Managing Anxiety Sessions; • Global Webcast: Building Care and Community Around Employee Mental Health; • Mental Health Workshop; • Alcohol Awareness Session

Pricing

• Price: £34,276.00 to £105,240.00 a transaction
• Discount for educational organisations: No
• Free trial available: No

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

• Modern Slavery statement

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at ukitenders@dxc.com. Tell them what format you need. It will help if you say what assistive technology you use.