STATISTA LIMITED

Statista Limited

Market intelligence platform and statistical research database providing national and international market information, statistics, and reports. AI search. Republication rights. Uncapped access. Forecasts, analyses, and benchmarking in consumer, digital, technology, industry, health, automotive, finance, e-commerce, media, and advertising sectors. UK and global consumer surveys. Company revenue and employment data globally.

Features

• Proprietary research and analysis and aggregated data from 22,500+ sources
• 1,000,000+ individual statistics, 20,000+ reports
• Global survey of over 1,000,000 consumers from 56 countries
• Information hubs and reports on global indicators for 150+ countries
• Revenue, employees and KPIs for over hundred million companies globally
• Analyses and benchmarking 39,000+ online stores and marketplaces
• Market and Industry information hubs with coverage across 150 countries
• Information hub covering media, advertising, digital, technology, and health markets
• Information hub covering mobility, consumer, ecommerce, finance and industrial markets
• Retrieval-Augmented Generation AI Research tool using data from the Statista

Benefits

• Statistics available to quickly download in PDF, PNG, Excel, PowerPoint
• Use and cite the information, with full re-publication rights
• Accessible from multiple devices on web browser, no downloads required
• Resource efficient and time saving, all information on single application
• Usable across a range of subjects, sectors, countries and industries
• Simple to use and navigate and quick to start using
• Access to credible, quality information (All sources or methodologies provided)
• Aggregated data means costs can be saved on other subscriptions
• Support service included if you cannot find the information.
• RAG AI model enhances the accuracy and reliability of output

£12,814 a licence a year

• Education pricing available
• Free trial available

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at publicsectoruk@statista.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

607388610098905

Contact

William Steinthal
+44 20 8189 7030
publicsectoruk@statista.com

Service scope

• Software add-on or extension: No
• Cloud deployment model: Public cloud
• Service constraints: Please refer to the contract, Product Description, and Terms and Conditions
• System requirements:
  • Stable internet connection
  • Up-to-date browser software

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: Support is available:; Mon - Fri, 9:30am - 5pm
• User can manage status and priority of support tickets: No
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: Web chat
• Web chat support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support accessibility standard: None or don’t know
• How the web chat support is accessible: User can chat with customer support manager.
• Web chat accessibility testing: We haven't tested the chat with an assistive technology user.
• Onsite support: No
• Support levels: We provide users with a dedicated account manager who will provide assistance with account maintenance and training. Subscribers have access to our support service to help users find the information which they cannot find. ; Basic research support is included within the subscription, more complex research will be charged based on AskStatista pricing which can be found in the pricing document. Full description can be found in the product description. ; We do not provide a technical account manager or cloud support engineer; all support will be provided through your dedicated account manager.
• Support available to third parties: No

Onboarding and offboarding

• Getting started: We will provide full training on how to use the platform for all users. ; This can be delivered on-site or online. We also run two training webinars a week which can be joined at any point during your subscription if you require a refresh. ; We also have a number of instructional videos on the Statista website which explain how to use varies parts of the platform.
• Service documentation: No
• End-of-contract data extraction: Privacy statement: https://www.statista.com/imprint/#privacy
• End-of-contract process: Contracts with Statista are either 12 or 24 months subscriptions (plus extensions) to Statista.com. At the end of the subscription period you can either end your contract and no longer have access to the platform or renew your subscription.

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Internet Explorer 11
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
• Application to install: No
• Designed for use on mobile devices: Yes
• Differences between the mobile and desktop service: Access via a browser on mobile devices. The desktop service allows users to download the data in XLS, PPT, PDF, and PNG.
• Service interface: No
• User support accessibility: WCAG 2.1 AAA
• API: Yes
• What users can and can't do using the API: The Statista API empowers your intranet, your knowledge platform or blog with data from more than 22,500 sources in 600 industries. Upskill your workforce and drive page engagement with quality statistics, infographics and studies by the industry leader.
• API documentation: Yes
• API documentation formats: HTML
• API sandbox or test environment: Yes
• Customisation available: Yes
• Description of customisation: Subscribers can have all statistics and statistics reports on Statista‘s platform customised to download their in-house PowerPoint templates & specifications. As a result the user will lose no time integrating the information or forecasts into the organisation's branding. Additionally, presentations will look; more professional due to their consistent design. ; ; The following elements are customisable: background design, text elements, organisation logo, chart, hyperlink and statistics; ; To set up this customisation the subscriber simply needs to send the PowerPoint templates & specifications their Statista Account Manager.

Scaling

• Independence of resources: The Statista platform has over 2 million registered users and receives 12 million views per month, as a result we have robust systems in place to ensure we are able to meet the needs of all those users.

Analytics

• Service usage metrics: Yes
• Metrics types: We provide a usage report which shows the number of statistics and studies accessed and downloaded as well as the research time you have have saved by using Statista and the value of the research you have viewed if purchasing these datasets individually.
• Reporting types:
  • Regular reports
  • Reports on request

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: None

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations:
  • European Economic Area (EEA)
  • Other locations
• User control over data storage and processing locations: No
• Datacentre security standards: Managed by a third party
• Penetration testing frequency: At least once a year
• Penetration testing approach: Another external penetration testing organisation
• Protecting data at rest: Other
• Other data at rest protection approach: AWS is responsible for this.
• Data sanitisation process: Yes
• Data sanitisation type: Deleted data can’t be directly accessed
• Equipment disposal approach: A third-party destruction service

Data importing and exporting

• Data export approach: The data export is self-service. Users can download the data that they choose from the platform in PDF, XLSX, PNG, or PPT.
• Data export formats: Other
• Other data export formats:
  • PDF
  • XLSX
  • PNG
  • PPT
• Data import formats:
  • CSV
  • Other
• Other data import formats: XLS

Data-in-transit protection

• Data protection between buyer and supplier networks: TLS (version 1.2 or above)
• Data protection within supplier network:
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway
  • Other
• Other protection within supplier network: We protect our network via: Firewalls, encryption in transit, roles and rules, an IT-Security Officer, an Data Protection Officer, an external lawyer, internal security processes, audits, monitoring, TOMs, etc.

Availability and resilience

• Guaranteed availability: Statista to provide uninterrupted access to Services 98.5% of the time.
• Approach to resilience: - Redundant systems; - Backups; - Redundant connectivity; - Distributed systems; - Decoupled systems; - Three different server locations established
• Outage reporting: System notifications

Identity and authentication

• User authentication needed: Yes
• User authentication: Username or password
• Access restrictions in management interfaces and support channels: There is no restricted access management interface or support channel.
• Access restriction testing frequency: At least once a year
• Management access authentication: Username or password

Audit information for users

• Access to user activity audit information: Users contact the support team to get audit information
• How long user audit data is stored for: User-defined
• Access to supplier activity audit information: No audit information available
• How long system logs are stored for: Between 1 month and 6 months

Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: No
• Other security certifications: No

Security governance

• Named board-level person responsible for service security: Yes
• Security governance certified: No
• Security governance approach: Via our internal IT-Security expert
• Information security policies and processes: N/A / All relevant

Operational security

• Configuration and change management standard: Supplier-defined controls
• Configuration and change management approach: - Document and authorise changes ; - Risk and effort analysis ; - Plan and coordinate changes ; - Double-Check changes (Quality Assurance)
• Vulnerability management type: Undisclosed
• Vulnerability management approach: - Monitor vulnerability ; - Automatic checks via software ; - Manual checks ; - Documentation & reports
• Protective monitoring type: Supplier-defined controls
• Protective monitoring approach: - Monitor everything ; - Analyse monitoring
• Incident management type: Supplier-defined controls
• Incident management approach: - Automatic fail-overs with reporting ; - Error reporting if automatic fail-overs do not work ; - Manual communication in case of severe incidents

Secure development

• Approach to secure software development best practice: Conforms to a recognised standard, but self-assessed

Public sector networks

• Connection to public sector networks: No

Social Value

• Social Value:

  Social Value

  Fighting climate change

  Fighting climate change

  The German Sustainability Award (DNP) is the biggest award in Germany for companies that act sustainably. In August 2023, a jury of experts nominated Ströer (Statista's parent company) in the "Advertising & PR" sector. From the nominees in this category, the jury has now determined the top 3: Ströer is in the final of the DNP.; ; The prize is awarded by the Stiftung Deutscher Nachhaltigkeitspreis e.V. (German Sustainability Award Foundation) together with the German Federal Ministry for the Environment, the DIHK (German Chamber of Industry and Commerce) and the World Wide Fund For Nature (WWF) to particularly exemplary companies in their sectors.

Pricing

• Price: £12,814 a licence a year
• Discount for educational organisations: Yes
• Free trial available: Yes
• Description of free trial: A time-limited supervised trial on Statista.com. ; This would follow a demo of the platform, where Statista will share control of their screen with the trialist, so they can use Statista. This would normally last up to an hour. ; To arrange the trial please contact publicsectoruk@statista.com
• Link to free trial: Mailto:publicsectoruk@statista.com?subject=Statista%20trail%20via%20G-Cloud%2014

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at publicsectoruk@statista.com. Tell them what format you need. It will help if you say what assistive technology you use.