IT Works Health
Procurement & Business Cases
Comprehensive management of procurements for healthcare IT systems covering procurement strategy and planning, supplier market analysis, requirements and specifications, PQQ/ITT, evaluation model, business cases using 5 case model, Total Cost of Ownership and Benefits mapping and realisation. Development and negotiation of contracts encompassing SLAs, milestones, governance and payment profiles.
Features
- Assessment and advice on procurement strategy including use of frameworks
- Stakeholder identification, management and involvement in process
- Development of Output Based Specifications in formats usable in procurements
- Market analysis of suppliers (Cloud and traditional) to identify solutions
- Production of supplier assessment scorecards
- Soft engagement discussions and supplier workshops
- Project Management of procurement process and audit trail
- Development of contract schedules
- Management of supplier negotiations for final contract signature
- Development of associated business cases managing approvals processes
Benefits
- Most rapid procurement process used
- Avoidance of costly legal challenges to procurement process
- Ensuring clinical, operational and financial needs and requirements are met
- Scoring and evaluation ensures best value solution is selected
- Long term sustainability and need to drive transformation are incorporated
- Ongoing stakeholder involvement ensures all views are carefully considered
- Performance related controls incorporated into supplier contracts
Pricing
£300 to £1,190 a unit a day
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at frances.fogden@itworksrec.co.uk.
Tell them what format you need. It will help if you say what assistive technology you use.
Framework
G-Cloud 14
Service ID
6 0 7 4 3 3 4 7 6 0 5 0 4 7 8
Contact
IT Works Health
Frances Fogden
Telephone: 01772278050
Email: frances.fogden@itworksrec.co.uk
Planning
- Planning service
- Yes
- How the planning service works
- Consultants from IT Works Health provide business analysis, solution design consultancy, health check and opportunity assessments for all cloud based solutions.
- Planning service works with specific services
- No
Training
- Training service provided
- Yes
- How the training service works
- Consultants from IT Works Health are available to provide on-site training services for all cloud based solutions.
- Training is tied to specific services
- No
Setup and migration
- Setup or migration service available
- Yes
- How the setup or migration service works
- Consultants from IT Works Health provide migration consultancy and advice for all cloud based solutions.
- Setup or migration service is for specific cloud services
- No
Quality assurance and performance testing
- Quality assurance and performance testing service
- Yes
- How the quality assurance and performance testing works
- Consultants from IT Works Health provide quality assessments and testing consultancy for all cloud based solutions.
Security testing
- Security services
- Yes
- Security services type
-
- Security strategy
- Security risk management
- Security design
- Cyber security consultancy
- Security testing
- Security incident management
- Security audit services
- Certified security testers
- Yes
- Security testing certifications
-
- GBEST
- CHECK
- CREST
- Tigerscheme
- Cyber Scheme
Ongoing support
- Ongoing support service
- Yes
- Types of service supported
- Buyer hosting or software
- How the support service works
- Consultants from IT Works Health provide on-site support for all cloud based software services.
Service scope
- Service constraints
- None
User support
- Email or online ticketing support
- No
- Phone support
- Yes
- Phone support availability
- 9 to 5 (UK time), Monday to Friday
- Web chat support
- No
- Support levels
- Consultants from IT Works provide on-site support and are charged at their standard day rate. We provide cloud support consultants.
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Conforms to BS7858:2019
- Government security clearance
- Up to Developed Vetting (DV)
Standards and certifications
- ISO/IEC 27001 certification
- No
- ISO 28000:2007 certification
- No
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- Yes
- Cyber essentials plus
- No
- Other security certifications
- No
Social Value
- Social Value
-
Social Value
- Fighting climate change
- Covid-19 recovery
- Tackling economic inequality
- Equal opportunity
- Wellbeing
Fighting climate change
Fighting Climate Change
IT Works Health has implemented an environmental policy to fight climate change that targets net zero greenhouse gas emissions by 2030 by:
• Implementing pollution prevention measures and minimising environmental harm and nuisance
• Monitoring and compliance with all relevant legislation, regulations and codes of practice on environmental matters
• Creating an environmentally friendly work culture through training and high-quality communication with all staff
• Continually improving our environmental performance through monitoring and review
• Proactive steps to measure and minimise waste and to reuse or recycle materials
• Developing sustainable supply chains by using suppliers that support environmental protection and improvement
For each call-off contract we will implement the following special objectives:
• Minimising the environmental impact of business travel
• Reducing paper and plastic consumption and other resources
• Minimising the volume of waste generated and maximise reuse, recycling and energy recovery from waste
• Regular reassessment of changing technology, business requirements and best environmental practices
IT Works Health already provides social value for all our NHS clients and our formal social value policy document can be shared with CCS on request.
For each call-off contract IT Works Health will commit to providing a social value of 5% of our expenditure on the contract.
We will work with call-off Customers for each contract to understand and comply with their social value priorities. This information will be used to identify, propose and deliver social value initiatives, proportionate and relevant to each Call-Off Contract. The benefits and impacts from these initiatives will be recorded and provided in a performance report to the Customer, as required and to CCS every 12 months or as required.Covid-19 recovery
COVID-19 recovery
IT Works Health already helps our communities recover from COVID-19 through the following:
• Creating return to work opportunities for those left unemployed by Covid-19
• Through our engagement with local businesses we support our local community manage and recover from Covid-19
• Our wellbeing programme supports the physical and mental health of people affected by Covid-19
• We have modified our workplace conditions to support the COVID-19 recovery effort including effective social distancing, remote working and sustainable travel solutions.
We will continue to provide these measures to help call-off customers in Covid-19 recovery.
IT Works Health already provides social value for all our NHS clients and our formal social value policy document can be shared with CCS on request.
For each call-off contract IT Works Health will commit to providing a social value of 5% of our expenditure on the contract.
We will work with call-off Customers for each contract to understand and comply with their social value priorities. This information will be used to identify, propose and deliver social value initiatives, proportionate and relevant to each Call-Off Contract. The benefits and impacts from these initiatives will be recorded and provided in a performance report to the Customer, as required and to CCS every 12 months or as required.Tackling economic inequality
Tackling Economic Inequality
• Creating new businesses, new jobs and new skills
Economic inequality will be addressed over the course of the Framework, in each 12 months, by IT Works Health creating 10 new jobs in the local community; creating 2 traineeships for local residents; a positive profile for the region will be created through at least 2 positive stories in the local media.
We guarantee that all staff will continue to be paid above the living wage and annual reviews for the lowest-paid staff will always be above inflation.
• Increasing supply chain resilience and capacity
IT Works Health currently supports a supply chain of local companies through service charge, impact, cleaning, Digitap, and management consultancy. The value of support we provide to local economy equates to a value of 8.3% of total expenditure in the local supply chain.
We will continue to offer these measures to tackle economic inequality for call-off customers.
IT Works Health already provides social value for all our NHS clients and our formal social value policy document can be shared with CCS on request.
For each call-off contract IT Works Health will commit to providing a social value of 5% of our expenditure on the contract.
We will work with call-off Customers for each contract to understand and comply with their social value priorities. This information will be used to identify, propose and deliver social value initiatives, proportionate and relevant to each Call-Off Contract. The benefits and impacts from these initiatives will be recorded and provided in a performance report to the Customer, as required and to CCS every 12 months or as required.Equal opportunity
Equal Opportunity
• Reducing the disability employment gap
As an equal opportunities employer, IT Works Health is committed to providing equality of opportunity in our employment practices and procedures, and to avoiding unlawful discrimination being suffered by our employees, job applicants, clients or customers. Appropriate training is given to all staff on equal opportunities awareness and best practice.
Call-off Customers will have advertisements and promotional materials that are written to be fully inclusive. Interviews are guaranteed for disabled candidates; reasonable adjustments are offered and made where appropriate.
• Tackling workforce inequality
Workforce inequality has been tackled by ensuring all our staff are paid above the living wage and we guarantee to annually increase rates of pay for the lowest paid staff by above the rate of inflation.
We will continue to promote equal opportunity through these measures for call-off customers.
IT Works Health already provides social value for all our NHS clients and our formal social value policy document can be shared with CCS on request.
For each call-off contract IT Works Health will commit to providing a social value of 5% of our expenditure on the contract.
We will work with call-off Customers for each contract to understand and comply with their social value priorities. This information will be used to identify, propose and deliver social value initiatives, proportionate and relevant to each Call-Off Contract. The benefits and impacts from these initiatives will be recorded and provided in a performance report to the Customer, as required and to CCS every 12 months or as required.Wellbeing
Wellbeing
• Improving health and wellbeing
IT Works Health has pro-actively taken steps to improve the health and wellbeing of our contract and consulting workforce as well as our own staff. This is an on-going process that includes health and wellbeing assessments followed by a full support package. A typical example is our flexible working practice that includes working from home.
IT Works Health already provides social value for all our NHS clients and our formal social value policy document can be shared with CCS on request.
For each call-off contract IT Works Health will commit to providing a social value of 5% of our expenditure on the contract.
We will work with call-off Customers for each contract to understand and comply with their social value priorities. This information will be used to identify, propose and deliver social value initiatives, proportionate and relevant to each Call-Off Contract. The benefits and impacts from these initiatives will be recorded and provided in a performance report to the Customer, as required and to CCS every 12 months or as required.
Pricing
- Price
- £300 to £1,190 a unit a day
- Discount for educational organisations
- No
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at frances.fogden@itworksrec.co.uk.
Tell them what format you need. It will help if you say what assistive technology you use.