BLUE PRISM LIMITED
SS&C Blue Prism Technical Architecture Design Assurance Professional Services
The Technical Architecture Design Assurance (TADA) is a thorough inspection of the technical strategy, architecture design and implementation that underpins your intelligent automation program.
The TADA evaluates your tech-stack to ensure you have what you need today, as well as create a model to grow successfully as your program scales.
Features
- Evaluation of architecture design and implementation of your RPA software
- Identification of the most appropriate infrastructure strategy for your program
- Identification of the most appropriate infrastructure strategy
- Advice for the technical architecture design to support the program
Benefits
- Support for high-level RPA technical infrastructure design
- Technical architecture workshop
- Evaluation and identification of the appropriate implementation and operational methodologies
- Proven risk mitigation strategy
- Readout of areas that need attention and risk mitigation strategies
- Expert guidance on the best infrastructure to support the program
- Go-live support
Pricing
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at mark.lockett@sscinc.com.
Tell them what format you need. It will help if you say what assistive technology you use.
Framework
G-Cloud 15
Service ID
6 0 7 7 1 7 3 0 1 4 6 4 8 6 6
Contact
BLUE PRISM LIMITED
Mark Lockett
Telephone: 07917 588254
Email: mark.lockett@sscinc.com
About your service
- Service categories
-
Cloud Support Services
Managed Cloud
Managed Private Cloud
- Managed Private IaaS
- Managed Private SaaS/PaaS
- Application management
Managed Public cloud
- Managed Public IaaS
- Managed Public SaaS/PaaS
- Application management
Managed Hybrid Cloud
- Managed Hybrid IaaS
- Managed Hybrid SaaS/PaaS
- Application management
Service scope
- Service constraints
-
To make sure the TADA is delivered in an efficient manner and that Your personnel will learn as much as possible the delivery is dependent on timely availability from people with the described roles. Please note that it is the skill set that is important, and one person can have several roles.
• Technical Architect
• Platform Administrator
• Database Administrator
• Network Administrator
• Information Security
• Third-party supplier/partner where involved
It is the responsibility of the customer to design the proposed SS&C Blue Prism infrastructure architecture and design to be reviewed by the SS&C Blue Prism technical architect.
User support
- Email or online ticketing support
- Yes
- Support response times
- P1 Issue Response 1hr P2 Issue Response 4hrs Mon-Fri only Enhanced (Business Critical) support with improved SLAs is available at extra cost
- User can manage status and priority of support tickets
- Yes
- Online ticketing support accessibility
- WCAG 2.2 A
- Phone support
- Yes
- Phone support availability
- 9 to 5 (UK time), Monday to Friday
- Web chat support
- No
- Support levels
- Production Maintenance and Support gives you peace of mind for all your important processes. You’ll benefit from response service level agreements (SLAs). Business-Critical Maintenance and Support is ideal if you’re automating business-critical processes and need 24x7 live support for high-priority issues. Enjoy a heightened response, target-resolution SLAs
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Other security clearance
- Government security clearance
- Security Clearance (SC)
Pricing
- Discount for educational organisations
- No
Architecture roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate solution architect | £1,700.00 | £735.00 |
| Solution architect | £1,700.00 | £735.00 |
| Senior solution architect | £1,700.00 | £735.00 |
| Lead solution architect | £1,700.00 | £735.00 |
| Principal solution architect | £1,700.00 | £735.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate technical architect | £1,700.00 | £735.00 |
| Technical architect | £1,700.00 | £735.00 |
| Senior technical architect | £1,700.00 | £735.00 |
| Lead technical architect | £1,700.00 | £735.00 |
| Principal technical architect | £1,700.00 | £735.00 |
Product and delivery roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Trainee business analyst | £1,500.00 | £735.00 |
| Junior business analyst | £1,500.00 | £735.00 |
| Business analyst | £1,500.00 | £735.00 |
| Senior business analyst | £1,700.00 | £735.00 |
| Lead business analyst | £1,700.00 | £735.00 |
| Head of business analysis | £1,700.00 | £735.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Programme delivery manager | £1,700.00 | £1,700.00 |
Software development roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Apprentice developer | £1,050.00 | £735.00 |
| Junior developer | £1,050.00 | £735.00 |
| Developer | £1,050.00 | £735.00 |
| Senior developer | £1,260.00 | £735.00 |
| Senior developer - management | £1,260.00 | £735.00 |
| Lead developer | £1,260.00 | £735.00 |
| Lead developer - management | £1,260.00 | £735.00 |
| Principal developer - management | £1,700.00 | £735.00 |
Non-mandatory Standards and certifications
- ISO/IEC 27001 certification
- Yes
- Who accredited the ISO/IEC 27001
- BSI
- ISO/IEC 27001 accreditation date
- Friday 12 July 2024
- What the ISO/IEC 27001 doesn’t cover
- The Information security management systems (ISMS) for SS&C Blue Prism complies with the requirements of ISO/IEC:27001:2022, for the provision of information security of the central process of design, development, maintenance, support, hosting and delivery of Intelligent Automation software and services. This includes the interface and communication with SS&C supporting functions as per statement of applicability v10.1
- ISO 28000:2022 certification
- No
- ISO 9001 certification
- No
- Quality management systems (QMS)
- Yes
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- No
- Cyber Essentials Alternative
- In relation to the services you do not have a current and valid Cyber Essentials certificate which has been awarded by one of the government approved Cyber Essentials accreditation bodies but you are working towards gaining it, and will be in a position to confirm that you have been awarded a current and valid Cyber Essentials certificate by one of the government approved accreditation bodies within 12 months of the date of award.
- Cyber essentials plus
- No
- Cyber Essentials Alternative
- In relation to the services you do not have a current and valid Cyber Essentials Plus certificate which has been awarded by one of the government approved Cyber Essentials accreditation bodies but you are working towards gaining it, and will be in a position to confirm that you have been awarded a current and valid Cyber Essentials Plus certificate by one of the government approved accreditation bodies within 12 months of the date of award.
- Other security certifications
- No
Social value
- Section B - Commitment for Future: Delivery
-
-
Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.
Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority
- Support for the contract workforce by providing career advice, and providing opportunities for staff working on the contract with in-work progression career development into known skills shortages or high growth areas
- Volunteering opportunities for staff
-
Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain
Policy Outcome 7: Creating a pipeline of opportunities: For the contract workforce, reducing barriers to entry for under-represented groups.
- Creation of outreach activities to create a pipeline of employees for the future contract delivery
- Advertising, promotional and outreach activities designed to raise awareness of the offer to reach the target cohort
-
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at mark.lockett@sscinc.com.
Tell them what format you need. It will help if you say what assistive technology you use.