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VE3 GLOBAL LTD

Security Governance, Risk & Compliance Services

A flexible advisory offering to assess, set, and drive your security GRC improvement initiatives.

Our security professionals will work as trusted advisors to educate, drive and support security governance, risk management and compliance programmes. Our services enable you to take the right first-time approach to enterprise security compliance.

Features

  • Legal and regulatory security compliance assessments and recommendations
  • Security policy, process, and procedure assessments against compliance/risk management
  • Perform advisory services against Accenture GRC continuous improvement lifecycle
  • Identity, characterise, assess, quantify, prioritise, mitigate, monitor, and measure
  • Implementation support of tactical security compliance initiatives
  • Ongoing compliance support throughout security compliance journeys

Benefits

  • Alignment with security industry best practices and business goals
  • Aligning security compliance programmes with unique organisational drivers
  • Expertise in business operations and security risk translation
  • Flexible compliance strategy to scale and accommodate planned/unplanned changes
  • Enable enhanced resilience through robust security planning and defence
  • Controls and governance structures for effective security risk management

Pricing

£175 to £850 a unit

  • Education pricing available

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at prime@ve3.global. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

6 0 8 5 1 0 3 6 6 1 1 4 8 7 9

Contact

VE3 GLOBAL LTD Nikhil Alex
Telephone: 02045520840
Email: prime@ve3.global

Planning

Planning service
Yes
How the planning service works
VE3's "Journey to Cloud" is a specialized suite of services, both in terms of application and infrastructure, aimed at aiding clients in efficiently and securely transitioning their operations to the cloud. We provide comprehensive planning services tailored to individual industries, offering insights and strategies to guide business planning and maximize the benefits of cloud capabilities. VE3 assists in defining cloud strategy, conducting application migration assessments and planning, as well as infrastructure assessments and planning. Our process considers factors such as feature availability in the target environment, application dependencies, investment preferences, and business timelines. VE3 confirms the migration approach and effort required, and conducts thorough code-level assessments to ensure compatibility with the target platform.
Planning service works with specific services
No

Training

Training service provided
Yes
How the training service works
VE3's approach to training is centered around the User Learner Experience, which is grounded in evidence-based, best practices. This approach involves conducting a thorough assessment of specific training requirements and implementation considerations.

We adhere to a structured approach that encompasses continuous learning, knowledge sharing, and formal training. By collaborating closely with stakeholders and involving end-users and support staff, we identify and prioritize training needs effectively.

Central to our approach is the development of a Training Strategy, which includes defining the Training Needs Analysis (TNA) and creating Training Curriculum and Learning Journeys to formulate the Training Plan. This plan outlines the training delivery method based on factors such as the complexity of content, size and geographic distribution of the audience, and the required proficiency level. Examples of delivery methods include the 30-Day Challenge, Peer-to-Peer Learning, eLearning, and Instructor-Led Training, tailored to suit the specific requirements of each scenario
Training is tied to specific services
No

Setup and migration

Setup or migration service available
Yes
How the setup or migration service works
VE3 can oversee the comprehensive Journey to Cloud migration process, which includes application modernization, development of new cloud-based applications, and transformation of architecture and infrastructure. This is done while transitioning to a new technology operating model and organizational culture. Our services encompass various areas such as Business Case/Value Realization, Security Enablement, SaaS Replacement, Application Modernization/Migration, Cloud Native Development, Cloud Infrastructure Enablement, Cloud Operations Transformation, Infrastructure Migration, DevOps Services, Cloud Migration Services, Cloud Application Modernization, PaaS Services, and Cloud Infrastructure Transformation
Setup or migration service is for specific cloud services
No

Quality assurance and performance testing

Quality assurance and performance testing service
Yes
How the quality assurance and performance testing works
VE3 offers a comprehensive suite of Quality Assurance Services that form the cornerstone of our VE3 Delivery Methodology. Our approach to quality assurance is designed to ensure that engagements are centered around delivering high-quality outcomes. This is achieved through individual accountability, well-established processes, robust quality controls, continuous improvement initiatives, with the Delivery Lead holding overall responsibility for delivering the expected results for each service.

We implement proactive quality and risk management strategies, integrating quality practices and fostering a culture of strong quality orientation across our teams in alignment with ITIL and CMMI standards. This adherence to quality is validated through independent quality checks conducted via Quality Assurance Assessments, enabling swift resolution of any issues. Additionally, we appoint independent QA Directors to assess compliance with quality standards. These QA Directors are integral members of VE3 Leadership, operating at the Managing Director level, and their performance is directly tied to ensuring quality assurance.

Security testing

Security services
Yes
Security services type
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy
  • Security testing
  • Security incident management
  • Security audit services
Certified security testers
Yes
Security testing certifications
  • GBEST
  • CHECK
  • CREST

Ongoing support

Ongoing support service
Yes
Types of service supported
  • Buyer hosting or software
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
How the support service works
VE3 Service Introduction (SI) offers a structured framework for overseeing the introduction of new products or services. SI ensures quality throughout the entire delivery lifecycle, from initial stages to go-live, through the implementation of continuous service enhancements at each project phase. VE3's Shared Service Delivery encompasses a range of offerings related to delivering live services, including incident and problem resolution, change and release management, configuration management, business continuity, and user satisfaction.

Our Newcastle Technology Centre boasts a cutting-edge 24x7 support capability for Cloud Hosting and Software Services, supported by a multi-layered approach that incorporates state-of-the-art building control systems, security measures, and certified working methods and development practices.

Service scope

Service constraints
No. With VE3’s Global head count of over 674,000 people, we support clients around the clock via our On-shore, Near Shore or Off-Shore support teams allowing flexibility in service design to meet requirements.

User support

Email or online ticketing support
Yes, at extra cost
Support response times
This would be dependent on the client requirements and agreed ‘response’ service level agreement (SLA). We operate a number of different bespoke SLA models across our client base.
User can manage status and priority of support tickets
Yes
Online ticketing support accessibility
WCAG 2.1 AA or EN 301 549
Phone support
Yes
Phone support availability
9 to 5 (UK time), 7 days a week
Web chat support
Yes, at an extra cost
Web chat support availability
9 to 5 (UK time), 7 days a week
Web chat support accessibility standard
WCAG 2.1 AA or EN 301 549
Web chat accessibility testing
ServiceNow products are tested with the following assistive technologies: JAWS, NVDA and VoiceOver. Further, VE3 can develop and deploy chatbots powered by Artificial Intelligence (AI) that can provide online web chat support (requirements dependant) at an additional cost.
Support levels
Support services are flexible options available to our clients and can be agreed at the time of negotiation. We have three areas of contact: Email, Phone, and online self service. This is a standard support service which is shared across multiple clients. Every organisation will have a technical account manager assigned. If you require dedicated support or support from specific locations, this will be at an extra cost.

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Other security clearance
Government security clearance
Up to Security Clearance (SC)

Standards and certifications

ISO/IEC 27001 certification
Yes
Who accredited the ISO/IEC 27001
Staunchly Management and system service limited
ISO/IEC 27001 accreditation date
06/01/2024
What the ISO/IEC 27001 doesn’t cover
N/A
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
Yes
Cyber essentials plus
Yes
Other security certifications
Yes
Any other security certifications
  • ISO 9000-1
  • ISO 20000-1
  • ISO 14000-1
  • ISO 22301

Social Value

Social Value

Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

Fighting climate change

Our G-Cloud service provision is deeply committed to fighting climate change, recognizing the urgent need for collective action to address environmental challenges. Here's how our services deliver against this social value theme:

Environmental Sustainability in Operations:

We prioritize running efficient operations to reduce emissions and minimize environmental impacts. This includes implementing energy-efficient practices, optimizing resource usage, and adopting renewable energy sources wherever possible within our data centers and infrastructure.

Promoting Sustainable Practices:

VE3 actively engages with our suppliers and clients to promote sustainable business practices. Through our services, we advocate for the adoption of environmentally friendly technologies, responsible sourcing, and waste reduction strategies, thereby reducing carbon footprints across the supply chain.

Responsible by Design Framework:

Our G-Cloud services adhere to a 'Responsible by Design' framework, ensuring that environmental considerations are integrated into the development and deployment of digital solutions. By prioritizing environmental protection and minimizing negative impacts, we strive to deliver sustainable outcomes for our clients.

Training and Education:

VE3 invests in training and education programs focused on environmental sustainability. Through initiatives like the Sustainability Quotient (SQ) training, we equip our teams with the knowledge and skills to adopt climate-smart behaviors and implement environmentally conscious practices in their work.

Community Engagement:

We actively engage with communities to support environmental objectives and promote climate action. By partnering with local organizations and stakeholders, we contribute to initiatives aimed at addressing climate change, such as tree planting programs, clean energy projects, and environmental education campaigns.

Covid-19 recovery

Our G-Cloud service provision plays a crucial role in supporting the COVID-19 recovery effort by facilitating resilience, adaptation, and innovation in the face of unprecedented challenges. Here's how our services contribute to the recovery process:

Remote Work Enablement:

VE3's digital solutions empower organizations to transition to remote work seamlessly. By providing secure and reliable cloud-based infrastructure, collaboration tools, and remote access solutions, we enable businesses to maintain productivity while ensuring the safety and well-being of their employees.

Business Continuity Planning:

We assist organizations in developing and implementing robust business continuity plans to mitigate disruptions caused by the pandemic. Our services include data backup and recovery solutions, disaster recovery planning, and resilience testing to ensure operational continuity in the face of unforeseen events.

Digital Transformation Acceleration:

VE3 accelerates digital transformation initiatives to help organizations adapt to the new normal. By modernizing legacy systems, implementing cloud-based technologies, and digitizing processes, we enable businesses to optimize efficiency, improve agility, and remain competitive in a rapidly evolving landscape.

Healthcare Support Solutions:

We provide specialized healthcare support solutions to assist frontline workers and healthcare organizations in responding to the COVID-19 crisis. This includes telemedicine platforms, patient management systems, and data analytics tools to enhance patient care, streamline operations, and support decision-making processes.

Economic Stimulus through Innovation:

VE3 fosters innovation and entrepreneurship to stimulate economic recovery in the aftermath of the pandemic. Through our G-Cloud services, we support startups, small businesses, and enterprises in developing and deploying innovative solutions that address emerging challenges, create new opportunities, and drive economic growth.

Tackling economic inequality

We recognize the importance of tackling economic inequality and are committed to leveraging our G-Cloud service provision to address this pressing social issue. Here's how our services contribute to tackling economic inequality:

Access to Affordable Technology:

We strive to make cutting-edge technology accessible and affordable to all, regardless of economic status. By offering scalable and cost-effective cloud-based solutions, we enable organizations, including small and medium-sized enterprises (SMEs) and underserved communities, to access the tools and resources they need to compete in the digital economy.

Skills Development and Training:

VE3 invests in skills development and training programs to empower individuals with the knowledge and expertise needed to thrive in the digital age. Through initiatives like online courses, certifications, and workshops, we equip people from diverse backgrounds with the skills required for high-demand roles in technology and innovation, thereby enhancing their employability and economic prospects.

Support for Minority-Owned Businesses:

We actively support minority-owned businesses and entrepreneurs by providing access to mentorship, networking opportunities, and resources to help them grow and succeed. Through initiatives like supplier diversity programs and partnerships with minority business organizations, we promote inclusion and diversity in the technology sector and contribute to creating more equitable economic opportunities.

Digital Inclusion Initiatives:

VE3 is committed to promoting digital inclusion and bridging the digital divide by ensuring that everyone has access to essential digital services and technologies. We collaborate with governments, nonprofits, and community organizations to implement initiatives such as digital literacy programs, affordable internet access schemes, and community technology centers, thereby empowering underserved populations and promoting economic equity.

Fair and Transparent Procurement Practices:

We adhere to fair and transparent procurement practices to create opportunities for businesses of all sizes and backgrounds to participate in government contracts and procurement processes.

Equal opportunity

We recognize the importance of tackling economic inequality and are committed to leveraging our G-Cloud service provision to address this pressing social issue. Here's how our services contribute to tackling economic inequality:

Access to Affordable Technology:

We strive to make cutting-edge technology accessible and affordable to all, regardless of economic status. By offering scalable and cost-effective cloud-based solutions, we enable organizations, including small and medium-sized enterprises (SMEs) and underserved communities, to access the tools and resources they need to compete in the digital economy.

Skills Development and Training:

VE3 invests in skills development and training programs to empower individuals with the knowledge and expertise needed to thrive in the digital age. Through initiatives like online courses, certifications, and workshops, we equip people from diverse backgrounds with the skills required for high-demand roles in technology and innovation, thereby enhancing their employability and economic prospects.

Support for Minority-Owned Businesses:

We actively support minority-owned businesses and entrepreneurs by providing access to mentorship, networking opportunities, and resources to help them grow and succeed. Through initiatives like supplier diversity programs and partnerships with minority business organizations, we promote inclusion and diversity in the technology sector and contribute to creating more equitable economic opportunities.

Digital Inclusion Initiatives:

VE3 is committed to promoting digital inclusion and bridging the digital divide by ensuring that everyone has access to essential digital services and technologies. We collaborate with governments, nonprofits, and community organizations to implement initiatives such as digital literacy programs, affordable internet access schemes, and community technology centers, thereby empowering underserved populations and promoting economic equity.

Fair and Transparent Procurement Practices:

We adhere to fair and transparent procurement practices to create opportunities for businesses of all sizes and backgrounds to participate in government contracts and procurement processes.

Wellbeing

Environmental Sustainability: We are committed to environmental sustainability as a core component of wellbeing. By prioritizing eco-friendly practices, resource conservation, and carbon reduction efforts in our operations and services, we contribute to creating a healthier and more sustainable environment. We prioritize the wellbeing of individuals and communities in all aspects of our G-Cloud service provision.

User-Centric Design: VE3 designs our G-Cloud services with a user-centric approach, prioritizing usability, accessibility, and intuitive design. By focusing on the needs and preferences of users, we create digital experiences that enhance overall wellbeing by reducing frustration, stress, and cognitive load.

Health and Safety Protocols: We implement robust health and safety protocols to protect the wellbeing of employees, clients, and partners. This includes adherence to strict security standards, data privacy regulations, and compliance with industry best practices to ensure the safety and integrity of our digital infrastructure and services. Promotion of Work-Life

Balance: VE3 recognizes the importance of work-life balance in maintaining overall wellbeing. Through our G-Cloud services, we enable remote work, flexible scheduling, and collaboration tools that empower individuals to achieve a healthy balance between their professional and personal lives, leading to greater job satisfaction and wellbeing.

Mental Health Support: We prioritize mental health support for our employees and clients by offering resources, programs, and initiatives aimed at promoting mental wellbeing. This includes access to counseling services, mindfulness training, stress management workshops, and employee assistance programs designed to support individuals in times of need. Community

Engagement and Social Impact: VE3 actively engages with communities to address social determinants of health and promote holistic wellbeing. Through partnerships, philanthropic initiatives, and volunteer efforts, we support local organizations and projects focused on improving access to healthcare, education, housing, and other essential services that contribute to overall community wellbeing.

Pricing

Price
£175 to £850 a unit
Discount for educational organisations
Yes

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at prime@ve3.global. Tell them what format you need. It will help if you say what assistive technology you use.