NTT DATA UK LIMITED
Unified Communications
Unified Communications consolidates voice, video, messaging, and collaboration into a single platform for seamless connectivity. NTT DATA delivers integrated solutions leveraging Microsoft Teams, Webex, and cloud telephony, ensuring secure, scalable, and high-performance communication. These services improve user experience, reduce complexity, and enable real-time collaboration across distributed and hybrid workforces.
Features
- Economic Call plans Aggregated across user groups
- On Net usage is Free
- PSTN Replacement
- UCAAS integration with meeting rooms and platforms
- Integration with MS teams as PSTN voice add on
- Available as managed service
- Tooling as standard for user provisioning and observability
- Agentic AI enabled Gateway
- Porting and new DDI available
- Security features imbedded for Fraud and Compliance
Benefits
- Best practice technology implementation
- Lower opex based on pay-per-user models
- Scale-out and burst capacity as standard
- Different levels of management available
- Implementation specialisation as standard
- Tooling offers high degree of self service
- Variety of billing models offering flexibility
- Can retire legacy platforms
- Can bring legacy DDI through porting keeping people’s numbers
- Enhance Teams though PSTN voice
Architecture roles
Business architect
| £620.00 |
£250.00 |
| £880.00 |
£350.00 |
| £1,130.00 |
£400.00 |
| £1,410.00 |
£460.00 |
Data architect
| £1,040.00 |
£350.00 |
| £1,380.00 |
£400.00 |
| £2,200.00 |
£610.00 |
Enterprise architect
| £1,430.00 |
£400.00 |
| £1,760.00 |
£460.00 |
| £1,910.00 |
£460.00 |
| £2,170.00 |
£610.00 |
Network architect
| £710.00 |
£250.00 |
| £1,090.00 |
£350.00 |
| £1,760.00 |
£460.00 |
Security architect
| £1,430.00 |
£400.00 |
| £1,810.00 |
£460.00 |
| £2,110.00 |
£610.00 |
Solution architect
| £710.00 |
£250.00 |
| £1,090.00 |
£350.00 |
| £1,430.00 |
£400.00 |
| £1,760.00 |
£460.00 |
| £2,170.00 |
£810.00 |
Technical architect
| £1,090.00 |
£350.00 |
| £1,090.00 |
£350.00 |
| £1,430.00 |
£400.00 |
| £1,760.00 |
£460.00 |
| £2,110.00 |
£620.00 |
Chief digital and data roles
Chief data officer
| £2,100.00 |
£810.00 |
Chief information security officer
| £2,110.00 |
£810.00 |
Chief technology officer
| £2,170.00 |
£810.00 |
Cyber security roles
Cyber security audit and assurance
| £1,500.00 |
£400.00 |
| £1,900.00 |
£460.00 |
Cyber security governance and risk management
| £690.00 |
£250.00 |
| £1,450.00 |
£400.00 |
| £1,840.00 |
£460.00 |
Cyber security monitoring
| £510.00 |
£140.00 |
| £990.00 |
£350.00 |
| £1,360.00 |
£400.00 |
Cyber security incident response
| £560.00 |
£140.00 |
| £1,030.00 |
£350.00 |
| £1,400.00 |
£400.00 |
Cyber security vulnerability management
| £460.00 |
£140.00 |
| £960.00 |
£350.00 |
| £1,320.00 |
£400.00 |
Cyber security digital forensics
| £1,040.00 |
£350.00 |
| £1,680.00 |
£400.00 |
| £2,120.00 |
£460.00 |
Cyber security testing
| £760.00 |
£250.00 |
| £1,560.00 |
£400.00 |
| £1,970.00 |
£460.00 |
Cyber security secure design
| £830.00 |
£250.00 |
| £1,620.00 |
£400.00 |
| £2,040.00 |
£460.00 |
Data roles
Analytics engineer
| £490.00 |
£140.00 |
| £570.00 |
£250.00 |
| £920.00 |
£350.00 |
| £1,310.00 |
£400.00 |
| £1,610.00 |
£460.00 |
Data analyst
| £490.00 |
£140.00 |
| £570.00 |
£250.00 |
| £920.00 |
£350.00 |
| £1,310.00 |
£400.00 |
Data engineer
| £570.00 |
£250.00 |
| £920.00 |
£350.00 |
| £1,310.00 |
£400.00 |
| £1,610.00 |
£460.00 |
Data ethicist
| £1,380.00 |
£400.00 |
| £1,780.00 |
£460.00 |
Data governance manager
| £1,040.00 |
£350.00 |
| £1,380.00 |
£400.00 |
| £1,780.00 |
£460.00 |
Data scientist
| £520.00 |
£140.00 |
| £710.00 |
£250.00 |
| £1,040.00 |
£350.00 |
| £1,380.00 |
£400.00 |
| £1,780.00 |
£460.00 |
| £2,130.00 |
£620.00 |
Machine learning engineer
| £1,040.00 |
£350.00 |
| £1,380.00 |
£400.00 |
Performance analyst
| £520.00 |
£140.00 |
| £710.00 |
£250.00 |
| £1,040.00 |
£350.00 |
| £1,380.00 |
£400.00 |
| £1,780.00 |
£460.00 |
IT operations roles
Application operations engineer
| £370.00 |
£140.00 |
| £560.00 |
£250.00 |
| £750.00 |
£350.00 |
| £1,060.00 |
£400.00 |
| £1,270.00 |
£530.00 |
Business relationship manager
| £820.00 |
£350.00 |
| £1,310.00 |
£400.00 |
| £1,310.00 |
£400.00 |
Change and release manager
| £560.00 |
£250.00 |
| £900.00 |
£460.00 |
| £1,060.00 |
£530.00 |
Command and control centre manager
| £490.00 |
£250.00 |
| £820.00 |
£350.00 |
| £1,060.00 |
£400.00 |
| £1,350.00 |
£460.00 |
End user computing engineer
| £320.00 |
£140.00 |
| £450.00 |
£250.00 |
| £800.00 |
£350.00 |
| £1,040.00 |
£400.00 |
| £1,250.00 |
£530.00 |
IT service manager
| £490.00 |
£250.00 |
| £820.00 |
£350.00 |
| £1,060.00 |
£400.00 |
| £1,350.00 |
£460.00 |
Incident manager
| £820.00 |
£350.00 |
| £1,060.00 |
£400.00 |
Infrastructure engineer
| £370.00 |
£140.00 |
| £550.00 |
£250.00 |
| £780.00 |
£350.00 |
| £1,060.00 |
£400.00 |
| £1,270.00 |
£530.00 |
Infrastructure operations engineer
| £370.00 |
£140.00 |
| £550.00 |
£250.00 |
| £780.00 |
£350.00 |
| £1,060.00 |
£400.00 |
| £1,270.00 |
£530.00 |
Problem manager
| £590.00 |
£250.00 |
| £930.00 |
£350.00 |
Service desk manager
| £490.00 |
£250.00 |
| £820.00 |
£350.00 |
| £1,060.00 |
£400.00 |
| £1,350.00 |
£460.00 |
Service transition manager
| £490.00 |
£250.00 |
| £490.00 |
£250.00 |
| £820.00 |
£350.00 |
| £1,170.00 |
£400.00 |
Product and delivery roles
Business analyst
| £350.00 |
£140.00 |
| £420.00 |
£180.00 |
| £620.00 |
£250.00 |
| £880.00 |
£350.00 |
| £1,130.00 |
£400.00 |
| £1,410.00 |
£460.00 |
Delivery manager
| £670.00 |
£250.00 |
| £920.00 |
£350.00 |
| £1,220.00 |
£400.00 |
| £1,420.00 |
£460.00 |
Digital portfolio manager
| £670.00 |
£250.00 |
| £920.00 |
£350.00 |
| £1,220.00 |
£400.00 |
| £1,420.00 |
£460.00 |
Product manager
| £620.00 |
£250.00 |
| £880.00 |
£350.00 |
| £1,130.00 |
£400.00 |
| £1,410.00 |
£460.00 |
| £1,890.00 |
£610.00 |
Programme delivery manager
| £1,220.00 |
£400.00 |
Service owner
| £1,750.00 |
£460.00 |
Quality assurance testing (QAT) roles
Quality assurance testing (QAT) analyst
| £470.00 |
£140.00 |
| £590.00 |
£250.00 |
| £850.00 |
£350.00 |
| £1,170.00 |
£400.00 |
Test engineer
| £590.00 |
£250.00 |
| £710.00 |
£330.00 |
| £850.00 |
£350.00 |
| £1,170.00 |
£400.00 |
Test manager
| £1,170.00 |
£400.00 |
| £1,580.00 |
£460.00 |
Software development roles
Development operations (DevOps) engineer
| £470.00 |
£140.00 |
| £560.00 |
£180.00 |
| £580.00 |
£250.00 |
| £930.00 |
£350.00 |
| £1,010.00 |
£400.00 |
| £1,270.00 |
£420.00 |
| £1,390.00 |
£460.00 |
| £1,530.00 |
£530.00 |
| £1,700.00 |
£640.00 |
Frontend developer
| £400.00 |
£140.00 |
| £480.00 |
£180.00 |
| £590.00 |
£250.00 |
| £930.00 |
£350.00 |
| £1,250.00 |
£400.00 |
| £1,550.00 |
£460.00 |
Software developer
| £400.00 |
£140.00 |
| £480.00 |
£180.00 |
| £590.00 |
£250.00 |
| £930.00 |
£350.00 |
| £1,020.00 |
£400.00 |
| £1,250.00 |
£420.00 |
| £1,360.00 |
£460.00 |
| £1,550.00 |
£620.00 |
| £1,690.00 |
£740.00 |
User-centred design roles
Accessibility specialist
| £460.00 |
£140.00 |
| £670.00 |
£250.00 |
| £1,060.00 |
£350.00 |
| £1,800.00 |
£620.00 |
Content designer
| £460.00 |
£140.00 |
| £550.00 |
£140.00 |
| £670.00 |
£250.00 |
| £1,060.00 |
£350.00 |
| £1,360.00 |
£530.00 |
| £1,800.00 |
£620.00 |
Content strategist
| £1,360.00 |
£400.00 |
Graphic designer
| £460.00 |
£140.00 |
| £550.00 |
£180.00 |
| £670.00 |
£250.00 |
| £1,060.00 |
£350.00 |
| £1,360.00 |
£530.00 |
| £1,800.00 |
£620.00 |
Interaction designer
| £460.00 |
£140.00 |
| £550.00 |
£180.00 |
| £670.00 |
£250.00 |
| £1,060.00 |
£350.00 |
| £1,360.00 |
£530.00 |
| £1,800.00 |
£620.00 |
Service designer
| £460.00 |
£140.00 |
| £550.00 |
£180.00 |
| £670.00 |
£250.00 |
| £1,060.00 |
£350.00 |
| £1,360.00 |
£400.00 |
| £1,800.00 |
£620.00 |
Technical writer
| £1,060.00 |
£350.00 |
| £1,360.00 |
£400.00 |
User researcher
| £460.00 |
£140.00 |
| £550.00 |
£180.00 |
| £670.00 |
£250.00 |
| £1,060.00 |
£350.00 |
| £1,360.00 |
£400.00 |
| £1,800.00 |
£620.00 |
Non-mandatory Standards and certifications
-
ISO/IEC 27001 certification
-
Yes
-
Who accredited the ISO/IEC 27001
-
DBV Business Assurance UK Limited
-
ISO/IEC 27001 accreditation date
-
Monday 18 November 2024
-
What the ISO/IEC 27001 doesn’t cover
-
N/a
-
ISO 28000:2022 certification
-
No
-
ISO 9001 certification
-
Yes
-
Who accredited the ISO 9001 certification
-
DBV Business Assurance UK Limited
-
ISO 9001 accreditation date
-
Sunday 5 November 2023
-
What the ISO 9001 doesn’t cover
-
N/a
-
Quality management systems (QMS)
-
Yes
-
CSA STAR certification
-
No
-
PCI certification
-
No
-
Cyber essentials
-
Yes
-
Please provide your Cyber Essentials Certificate Number
-
B3dc0672-777d-4948-a096-b7b1510f1d36
-
Cyber essentials plus
-
Yes
-
Please provide your Cyber Essentials Plus Certificate Number
-
7165cebc-509a-49fc-9973-2f5e27ba7c1a
-
Other security certifications
-
No
Social value
-
Section B - Commitment for Future: Delivery
-
-
Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.
Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority
-
Providing opportunities for, and measuring and monitoring of, staff workforce conditions over time, including employee engagement, involvement in decision-making and satisfaction and adapting to any changes in the results, with clear processes for acting on issues identified
-
Ensuring new workers are informed of their right to join a trade union
-
Monitoring of employee engagement rates (by protected characteristic) and, where necessary, the development of actions to ensure all voices are heard across the diversity of the workforce
-
Employment contracts that reflect actual hours worked; steps taken to ensure employees understand their contracts and have the ability to review and adjust them if actual hours regularly exceed contracted hours
-
Activities that support an environment where staff are educated about, and feel empowered to, address their physical wellbeing
-
Activities that support an environment where staff are educated about and feel empowered to report and address bullying and harassment
-
Activities to cascade good practice on fair working conditions throughout the supply chain
-
Offer a pay and leave entitlement to all eligible staff who become kinship carers, ideally equivalent to statutory adoption pay and leave
-
Payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce
-
Monitoring and reporting of gender and ethnicity pay gaps and plans to address them where necessary
-
Understanding of in-work progression issues affecting the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
-
Measures to support in-work progression to help people in the contract workforce, to move into higher paid work by developing new skills relevant to the contract
-
Support for the contract workforce by providing career advice, and providing opportunities for staff working on the contract with in-work progression career development into known skills shortages or high growth areas
-
Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
-
Volunteering opportunities for staff
-
Understanding of the modern slavery risks and issues affecting the market, industry, sector or country (of origin or of source) relevant to the contract, and the workforce in the supplier’s own organisation and those of its key subcontractors
-
Measures to identify, mitigate and manage modern slavery risks relating to the contract and how these will be implemented
-
Outline policies and practices to be applied to or put in place for the contract to mitigate and manage modern slavery risks, including: Pre-employment checks, recruitment practices. Workplace conditions, safeguarding plans and processes in place and regular monitoring with relevant groups considered, which may include sampling
-
Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.
Policy Outcome 2: Skills for growth: Supporting growth sectors and addressing skills gaps.
-
Understanding of employment and relevant skills issues, and of the education and training issues relating to the contract. Illustrative examples: demographics, skills shortages, new opportunities in high growth sectors, geographic/local community and skills/employment challenges
-
Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
-
Activities to support relevant sector related skills growth and sustainability in the contract workforce. Illustrative examples: careers talks, curriculum support, literacy support, safety talks and volunteering
-
Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.
Policy Outcome 3: Resilient, innovative and flexible supply chains: Support economic growth through enabling resilient businesses, opportunities for small businesses and voluntary, community and social enterprises
-
Understanding of the types of businesses in the market and the level of participation by new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
-
Plans for engaging a diverse range of businesses in engagement activities prior to appointing subcontractors (including activities prior to award of the main contract and during the contract term)
-
Ensuring accessibility to contracting and subcontracting opportunities for disabled business owners and employees
-
Structuring of the supply chain selection process to ensure fairness (e.g. anti-corruption) and encourages participation by a diverse range of businesses, including with regard to new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutual
-
Understanding of local demographics, needs and opportunities for the co-design of the goods, services and works to be delivered under the contract
-
Methods for engaging with different parts of the community (including the education system and charities representing the community) and how communities come together to inform decisions, strategy and projects to leave a positive legacy for future generations
-
Measures to involve local stakeholders and/or users in design (e.g. in the design of services, systems, products or buildings)
-
Plans for positive actions with community groups.
-
Mission: Make Britain a clean energy superpower: To cut bills, create jobs and deliver security with cheaper, zero-carbon electricity by 2030, accelerating to net zero
Policy Outcome 4: Sustainable procurement practices: Reducing carbon footprints, minimising waste, and promoting the use of clean energy and green technologies.
-
Understanding of opportunities for additional environmental benefits delivery in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
-
Collaborative ways of working with the supply chain to deliver additional environmental benefits in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
-
Delivery of additional environmental benefits through the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
-
Understanding of how to influence staff, suppliers, customers, communities and/or any other appropriate stakeholders through the delivery of the contract to support climate and nature protection and improvement
-
Activities to reconnect people with the environment and increase awareness of ways to protect and enhance it
-
Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain
Policy Outcome 6: Employment and training: For those who face barriers to employment
-
Creation of employment opportunities particularly for those who face barriers to employment, such as prison leavers, care leavers and/or who are located in deprived areas, and for people in industries with known skills shortages or in high growth sectors
-
Working conditions which promote an inclusive working environment and promote retention and progression
-
Other measures to provide equality of opportunity for disabled people and those with health conditions into employment, including becoming a Disability Confident employer and inclusion of supported businesses in the contract supply chain
-
Understanding of the issues affecting inequality in employment, skills and pay in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors. Measures to tackle inequality in employment, skills and pay in the contract workforce
-
Inclusive and accessible development practices, including guidance for line managers on recruiting, managing and developing people with a disability or health condition
-
Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain
Policy Outcome 7: Creating a pipeline of opportunities: For the contract workforce, reducing barriers to entry for under-represented groups.
-
Understanding of the issues affecting the development of new skills by target cohort
-
Understanding of issues relating to entering the contract workforce
-
Mission: Build an NHS fit for the future: That is there when people need it; with fewer lives lost to the biggest killers; in a fairer Britain, where everyone lives well for longer.
Policy Outcome 8: Increasing productivity through physical and mental wellbeing: In the supply chain and communities in the relevant area.
-
Understanding of issues relating to health and wellbeing, including physical and mental health, in the contract workforce
-
Understanding barriers to access to health and social care services or employment opportunities e.g. digital inclusion
-
Inclusive and accessible recruitment practices, development practices and retention policies that support-focused activities including those provided in the Guide for line managers on recruiting, managing and developing which support people with a disability or health condition
Service documents
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