Gradian Systems Ltd

Forcepoint Cloud Web Security

Advanced Threat Protection for users who do not want hardware. A Cloud-based solution allows you to quickly deploy web and email security to all users, at any location, without the need to purchase or maintain hardware or software. This will simplify your network and reduce total cost of ownership.

Features

• Reduce malware incidents
• Integrated DLP
• Integrated Advanced Malware Detection
• Risk at a glance dashboards
• Advanced forensic reporting
• Intuitive, custom built reporting

Benefits

• Accurately identifies today’s evasive malware
• Improves your threat defences by identifying and classifying information
• Visibility and control of cloud apps used

£1 a licence

• Education pricing available
• Free trial available

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at stuart.case@gradian.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

611884530744816

Contact

Stuart Case
07770 377936
stuart.case@gradian.co.uk

Service scope

• Software add-on or extension: No
• Cloud deployment model: Public cloud
• Service constraints: None
• System requirements: None

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: Please see Gradian's Support Guide attached
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: None or don’t know
• Phone support: Yes
• Phone support availability: 24 hours, 7 days a week
• Web chat support: No
• Onsite support: Yes, at extra cost
• Support levels: Please see Gradian Support Guide attached.
• Support available to third parties: No

Onboarding and offboarding

• Getting started: Gradian possess the skills and expertise to configure, deploy, support and run this service on your behalf. These services can be found under Gradian's Professional Service, Premium Technical Telephone Support, Business Critical Support and Gradian's Managed Service.
• Service documentation: Yes
• Documentation formats:
  • HTML
  • PDF
  • Other
• Other documentation formats: DOC
• End-of-contract data extraction: All data is stored for up to 3 months after the contract ends. Users can utilise our SIEM integration to extract all user logs.
• End-of-contract process: At contract end, our service will fail closed meaning any web traffic directed through our service will stop. Users are advised to remove any endpoint agents, browser settings or other methods of directing traffic to our service.

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Internet Explorer 11
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
  • Opera
• Application to install: Yes
• Compatible operating systems:
  • Android
  • IOS
  • Linux or Unix
  • MacOS
  • Windows
  • Windows Phone
• Designed for use on mobile devices: Yes
• Differences between the mobile and desktop service: Mobile support through an add-on module which relies on a MDM solution. For more information please follow the link ink below. https://www.forcepoint.com/product/cloud-security/forcepoint-mobile-security
• Service interface: No
• User support accessibility: None or don’t know
• API: Yes
• What users can and can't do using the API: The Forcepoint Hybrid service (on-premise management, cloud enforcement) has an API that allows URLs from third parties databases to be automatically added to the Forcepoint solution.
• API documentation: Yes
• API documentation formats: PDF
• API sandbox or test environment: No
• Customisation available: Yes
• Description of customisation: Customers can build their own protection policies and controls within the confines of the service functionality.

Scaling

• Independence of resources: All Forcepoint data centres are assigned into clusters to provide load balancing. The data centres are connected to a T1 internet connection with multiple connections. Services will scale to provide extra resource depending on demand.

Analytics

• Service usage metrics: Yes
• Metrics types: We offer a variety of different metrics including but not restricted to bandwidth, browse time, hits, URL, categories, MB sent/received, filter time, server response time, user, protocol, threat and device.
• Reporting types:
  • Real-time dashboards
  • Regular reports
  • Reports on request

Resellers

• Supplier type: Reseller providing extra features and support
• Organisation whose services are being resold: Forcepoint

Staff security

• Staff security clearance: Other security clearance
• Government security clearance: Up to Developed Vetting (DV)

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations:
  • United Kingdom
  • European Economic Area (EEA)
  • Other locations
• User control over data storage and processing locations: Yes
• Datacentre security standards: Complies with a recognised standard (for example CSA CCM version 3.0)
• Penetration testing frequency: At least once a year
• Penetration testing approach: Another external penetration testing organisation
• Protecting data at rest: Other
• Other data at rest protection approach: Data at rest protection approach; Information available upon request
• Data sanitisation process: No
• Equipment disposal approach: Complying with a recognised standard, for example CSA CCM v.30, CAS (Sanitisation) or ISO/IEC 27001

Data importing and exporting

• Data export approach: Users can extract data via a couple of methods. Full traffic logging will download the data in either CSV or CEF formats. This can be used standalone or then imported into a third party tool. SIEM integration will allow data to be extracted into a 3rd party SIEM solution.
• Data export formats: CSV
• Data import formats: CSV

Data-in-transit protection

• Data protection between buyer and supplier networks:
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway
• Data protection within supplier network:
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway

Availability and resilience

• Guaranteed availability: Information available upon request
• Approach to resilience: Available upon request (not public knowledge)
• Outage reporting: Reports of outages are available from the following link and emails alerts. https://status.websense.net/

Identity and authentication

• User authentication needed: Yes
• User authentication:
  • 2-factor authentication
  • Identity federation with existing provider (for example Google Apps)
  • Username or password
• Access restrictions in management interfaces and support channels: Management access is restricted through; the use of Role Based Access Controls; (RBAC).
• Access restriction testing frequency: At least once a year
• Management access authentication: Other
• Description of management access authentication: Available upon request (not public knowledge)

Audit information for users

• Access to user activity audit information: Users have access to real-time audit information
• How long user audit data is stored for: At least 12 months
• Access to supplier activity audit information: Users have access to real-time audit information
• How long supplier audit data is stored for: Between 1 month and 6 months
• How long system logs are stored for: Between 1 month and 6 months

Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: BSI
• ISO/IEC 27001 accreditation date: 26/06/2018
• What the ISO/IEC 27001 doesn’t cover: Information available upon request
• ISO 28000:2007 certification: No
• CSA STAR certification: Yes
• CSA STAR accreditation date: 24/03/2016
• CSA STAR certification level: Level 1: CSA STAR Self-Assessment
• What the CSA STAR doesn’t cover: Information available upon request
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: No
• Other security certifications: Yes
• Any other security certifications: Privacy Shield - EU/US data privacy ISO27018

Security governance

• Named board-level person responsible for service security: Yes
• Security governance certified: Yes
• Security governance standards:
  • CSA CCM version 3.0
  • ISO/IEC 27001
  • Other
• Other security governance standards: ISO 27018
• Information security policies and processes: Information available upon request

Operational security

• Configuration and change management standard: Supplier-defined controls
• Configuration and change management approach: Information available upon request
• Vulnerability management type: Undisclosed
• Vulnerability management approach: Information available upon request
• Protective monitoring type: Undisclosed
• Protective monitoring approach: Information available upon request
• Incident management type: Undisclosed
• Incident management approach: Information available upon request

Secure development

• Approach to secure software development best practice: Supplier-defined process

Public sector networks

• Connection to public sector networks: No

Social Value

• Social Value:

  Social Value

  Equal opportunity

  Equal opportunity

  Gradian are very proud to be an equal opportunity employer.

Pricing

• Price: £1 a licence
• Discount for educational organisations: Yes
• Free trial available: Yes
• Description of free trial: Please contact us for details of free trial.

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at stuart.case@gradian.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.