Innaxys Ltd

CCTV Decoder

Collate, store, view and play a wide range of CCTV formats in a web-based application. Plays over 80% of CCTV formats on the market, with new formats added regularly. Analysis suite for editing, redacting, bookmarking, tracking, facial detection, motion detection and more. Share footage with other agencies (DAMS/DEAMS/DETS)

Features

  • Simple, easy to use interface reduces need for training
  • Collate files into collections for ease of reference
  • Auto-transcoding to play in MP4 format
  • Download original or transcoded copy
  • Editing & analysis (redaction/clipping/snapshotting...) Transcription, face/motion detection
  • Evidential storage of original files
  • Fully networked, multi-user solution
  • Asset retention and deletion scheduling (MoPI compliant)
  • Full suite of management reports included as standard
  • Audit and security layers for peace of mind

Benefits

  • Full control of organisational assets in one single location
  • Eradicate the use of disks to store or share assets
  • Controlled access through user authentication and viewing restrictions
  • Simple to use with minimal training
  • Compatible with all major web-browsers and operating systems
  • Reduce the need for proprietary CCTV players or stand-alone solutions
  • Powerful reporting capability for transparency and accountability
  • Reports and Information tailored to all levels of management
  • Highly resilient architecture for security and availability
  • Capable of accreditation to a minimum of ‘Official’ (IL3 +)

Pricing

£10 a user a month

  • Education pricing available

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at Sales@innaxys.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 13

Service ID

6 1 4 8 3 5 0 7 8 2 4 4 4 0 8

Contact

Innaxys Ltd Jean-Claude Lafontaine
Telephone: 01773 765350
Email: Sales@innaxys.com

Service scope

Software add-on or extension
No
Cloud deployment model
  • Public cloud
  • Private cloud
  • Hybrid cloud
Service constraints
None
System requirements
None

User support

Email or online ticketing support
Email or online ticketing
Support response times
Response/acknowledgement within one business hour
User can manage status and priority of support tickets
Yes
Online ticketing support accessibility
WCAG 2.1 A
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Onsite support
Onsite support
Support levels
Innaxys is able to provide full support to our users through our online support portal, depending on the individual terms of each contract. Many of our clients choose second and third line support only, with their own IT teams providing first line support (after training by us).

Support is available as per the pricing schedule.

Please enquire for more details.
Support available to third parties
No

Onboarding and offboarding

Getting started
Training, user documentation and support for configuration and set-up is included in the service offering.
Service documentation
Yes
Documentation formats
  • HTML
  • PDF
End-of-contract data extraction
Innaxys will provide a procedure to export the data at the end of the contract
End-of-contract process
At the end of the contract, Innaxys will provide the procedure to extract the data from the system to be re-imported into a new solution or archived by the client.

When the data has been recovered, the system should be deactivated and de-installed from the client's private cloud or hosting environment.

Using the service

Web browser interface
Yes
Supported browsers
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
  • Opera
Application to install
No
Designed for use on mobile devices
Yes
Differences between the mobile and desktop service
None - the user interface is optimised to display the full functionality on any mobile device

A separate Mobile Application is available if required
Service interface
No
User support accessibility
WCAG 2.1 AA or EN 301 549
API
Yes
What users can and can't do using the API
The API is aimed at third party developers who want to exploit the analytical platform underneath the user interface. It is accessible under NDA by third parties or the client, if the client wishes to undertake development.

Includes API interfaces to external systems for the sharing of data and seamless integration
API documentation
Yes
API documentation formats
  • Open API (also known as Swagger)
  • PDF
API sandbox or test environment
Yes
Customisation available
Yes
Description of customisation
The Solution is designed to be tailored to the needs of each client in terms of the interface look and feel, workflows, user accounts/roles, functionality, and the structure of the client organisation.

Configuration can be undertaken by Innaxys as part of the implementation, then maintained by suitably trained users in the client organisation as required.

Scaling

Independence of resources
Each installation is independent and discrete, implemented on the client's own private cloud (or a unique hosted deployment) with no interaction or dependency on any other installation or usage by any other clients/users.

Analytics

Service usage metrics
Yes
Metrics types
The Solution is fully audited, which can provide key information about the usage, access, security etc of the Solution
Reporting types
  • Real-time dashboards
  • Regular reports
  • Reports on request

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Conforms to BS7858:2019
Government security clearance
Up to Security Clearance (SC)

Asset protection

Knowledge of data storage and processing locations
Yes
Data storage and processing locations
United Kingdom
User control over data storage and processing locations
Yes
Datacentre security standards
Managed by a third party
Penetration testing frequency
At least every 6 months
Penetration testing approach
In-house
Protecting data at rest
Physical access control, complying with CSA CCM v3.0
Data sanitisation process
Yes
Data sanitisation type
Deleted data can’t be directly accessed
Equipment disposal approach
A third-party destruction service

Data importing and exporting

Data export approach
Data can be extracted from the Solution during the contract via the reporting and export modules. Alternatively Innaxys can build an interface with any required third party systems which will need to utilise the data on a regular basis.
Data export formats
  • CSV
  • ODF
  • Other
Other data export formats
  • Database export
  • PDF
Data import formats
  • CSV
  • Other
Other data import formats
Database import

Data-in-transit protection

Data protection between buyer and supplier networks
Private network or public sector network
Data protection within supplier network
IPsec or TLS VPN gateway

Availability and resilience

Guaranteed availability
99.99%
Approach to resilience
Information available on request
Outage reporting
SNMP Reporting via a dashboard

Identity and authentication

User authentication needed
Yes
User authentication
  • 2-factor authentication
  • Public key authentication (including by TLS client certificate)
  • Limited access network (for example PSN)
Access restrictions in management interfaces and support channels
Access is controlled by username and password, and by IP
Access restriction testing frequency
At least every 6 months
Management access authentication
  • 2-factor authentication
  • Limited access network (for example PSN)
  • Username or password

Audit information for users

Access to user activity audit information
Users have access to real-time audit information
How long user audit data is stored for
User-defined
Access to supplier activity audit information
Users have access to real-time audit information
How long supplier audit data is stored for
User-defined
How long system logs are stored for
User-defined

Standards and certifications

ISO/IEC 27001 certification
Yes
Who accredited the ISO/IEC 27001
Intertek
ISO/IEC 27001 accreditation date
01/12/2020
What the ISO/IEC 27001 doesn’t cover
Our ISO 27001 certification covers the full scope of our business and products
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
Yes
Cyber essentials plus
No
Other security certifications
Yes
Any other security certifications
  • Cyber Essentials
  • ISO27001

Security governance

Named board-level person responsible for service security
Yes
Security governance certified
Yes
Security governance standards
  • ISO/IEC 27001
  • Other
Other security governance standards
Cyber Essentials
Information security policies and processes
Innaxys follows the ISO27001:2013 Information Security Management System with all related and required processes and procedures.

Operational security

Configuration and change management standard
Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
Configuration and change management approach
Complies with the requirements of ISO 27001:2013
Vulnerability management type
Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
Vulnerability management approach
Complies with the requirements of ISO27001:2013
Protective monitoring type
Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
Protective monitoring approach
Complies to ISO 27001:2013
Incident management type
Conforms to a recognised standard, for example, CSA CCM v3.0 or ISO/IEC 27035:2011 or SSAE-16 / ISAE 3402
Incident management approach
Complies to ISO27001:2013

Secure development

Approach to secure software development best practice
Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v3.0)

Public sector networks

Connection to public sector networks
Yes
Connected networks
Public Services Network (PSN)

Social Value

Fighting climate change

Fighting climate change

The service contributes to Fighting Climate Change by reducing the level of processing resources required to deliver it.
Its cloud and mobile delivery enables the service to be operated by police officers on the ground, reducing the need to go back to station to access or process data and enabling them to support the community with the appropriate level of intelligence in hand.
Tackling economic inequality

Tackling economic inequality

Innaxys Ltd believes in supporting the local community by investing in the people it comprises. All the work we do is produced in the UK by personnel fully employed by our company with honest salaries. We do not rely on offshoring development and instead value the long-term relationship that can be created with permanent employees and the fact that provides jobs to the local community.
Equal opportunity

Equal opportunity

Innaxys Ltd is committed to promoting equal opportunities and a culture that actively values differences and recognises that people from different backgrounds and experiences can bring valuable insights to the workplace and enhance the way we work. We value and respect diversity and we provide equality of opportunity and the facilities to recruit and retain a diverse workforce.
We allow people to progress through the roles in the company to provide the most senior roles.
Wellbeing

Wellbeing

In addition to providing a comfortable environment for work, Innaxys has invested in a sports facility in-house to enable all our personnel to use the gym at no extra cost and make a break from work when they need. We have also established the means to balance remote working and on-site team working.

Pricing

Price
£10 a user a month
Discount for educational organisations
Yes
Free trial available
No

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at Sales@innaxys.com. Tell them what format you need. It will help if you say what assistive technology you use.