Ve3 Global Ltd

PowerApp Development

PowerApp Development is our specialty at VE3. Our Ignite program offers a fast track to bespoke Power Platform solutions. Leveraging our expertise, we develop flagship applications addressing complex use-cases and business needs, tailored for Line-of-Business or enterprise-level applications.

Features

• PowerApp Development with Agile Methodology, Microservices.
• Cloud Native Development, PaaS Integration, and Dedicated Teams.
• Container-Based Architectures, NodeJS, ReactJS, and more.
• MongoDB, DocumentDB, PostgreSQL, and DynamoDB databases.
• PowerApps, Common Data Platform, Sales, and Customer Services.

Benefits

• Enable Application Modernization and New Digital Revenue Streams.
• Faster Development Releases and Integrated Cognitive Services.
• Enterprise-Grade Application Development aligned to Release plans.

£175 to £850 a unit

• Education pricing available

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at prime@ve3.global. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

614966450518556

Contact

Nikhil Alex
02045520840
prime@ve3.global

Service scope

• Software add-on or extension: Yes, but can also be used as a standalone service
• What software services is the service an extension to: Application Planning & Design
• Cloud deployment model:
  • Public cloud
  • Private cloud
  • Community cloud
  • Hybrid cloud
• Service constraints: There are no constraints
• System requirements: There are no system requirements.

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: Customers access certified experts 24x7x365 for comprehensive support. ITIL-aligned service desk offers SLAs from P1 to P5:; ; P1 - 30 Mins; P2 - 1 Hour; P3 - 4 Hours; P4 - 1 Day; P5 - 2 Days; ; All incidents logged in VE3’s ITSM system, ensuring swift resolution.
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: WCAG 2.1 AA or EN 301 549
• Phone support: Yes
• Phone support availability: 24 hours, 7 days a week
• Web chat support: Web chat
• Web chat support availability: 24 hours, 7 days a week
• Web chat support accessibility standard: WCAG 2.1 AA or EN 301 549
• Web chat accessibility testing: Though we do not conduct any formal testing assistive technology users – We have selected both Teams and Slack due to the variety of communication methods that are integrated – text chat, voice and video.
• Onsite support: Yes, at extra cost
• Support levels: VE3 provide support as part of our managed apps offering.
• Support available to third parties: Yes

Onboarding and offboarding

• Getting started: At VE3, we prioritize aiding our clients in preparing for, executing, and overseeing organizational change to ensure their long-term success. VE3 is dedicated to facilitating full user adoption for our clients, and our implementation methodology has been demonstrated to establish an environment conducive to success. We achieve this by emphasizing continuous knowledge transfer and training throughout the process.
• Service documentation: Yes
• Documentation formats:
  • PDF
  • Other
• Other documentation formats: MS Word
• End-of-contract data extraction: Data export functionality is supported and varies depending on the specific software applications provided by VE3. This may include automated exports to external data repositories or manual data exports upon request. Certain applications also offer user-driven data export features.
• End-of-contract process: In the event of contract termination, VE3 will assess the necessary steps to efficiently extract data. Protective measures will be taken to ensure that data, particularly if protectively marked, is destroyed in compliance with InfoSec Standard 5.

Using the service

• Web browser interface: Yes
• Supported browsers:
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
  • Opera
• Application to install: Yes
• Compatible operating systems:
  • Android
  • IOS
  • Linux or Unix
  • MacOS
  • Windows
  • Windows Phone
• Designed for use on mobile devices: Yes
• Differences between the mobile and desktop service: VE3 specializes in PowerApp Development. Mobile access to our software services is facilitated through the Cloud service. However, the specific support for mobile device access varies depending on the applications.
• Service interface: No
• User support accessibility: WCAG 2.1 AA or EN 301 549
• API: No
• Customisation available: Yes
• Description of customisation: VE3 specializes in PowerApp Development. Access to our software services is facilitated through a web-based portal, which handles authentication and authorization to the cloud software services. This portal can be tailored to align with customer or project branding, or to integrate seamlessly with the application software user interface. Customization options for the software services themselves may vary, but VE3 will implement customizations where supported. Additionally, elements such as reporting and dashboards can also be personalized according to client requirements.

Scaling

• Independence of resources: VE3 specializes in PowerApp Development. Our platform offers scalability to adjust to demand, including burst capacity options. Proactive monitoring and alerting ensure swift responses to demand surges. Additionally, we provide private and dedicated options for enhanced flexibility.

Analytics

• Service usage metrics: Yes
• Metrics types: VE3 excels in PowerApp Development. Customers can define service usage metrics, which can be provided as on-demand dashboards and/or periodic reports. Typical usage data includes user numbers per period, peak and average usage, usage heatmap over time and days of the week, bandwidth consumption, and volume of data uploaded/downloaded.
• Reporting types:
  • Real-time dashboards
  • Regular reports
  • Reports on request

Resellers

• Supplier type: Reseller providing extra features and support
• Organisation whose services are being resold: Microsoft

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Up to Security Clearance (SC)

Asset protection

• Knowledge of data storage and processing locations: Yes
• Data storage and processing locations: United Kingdom
• User control over data storage and processing locations: Yes
• Datacentre security standards: Complies with a recognised standard (for example CSA CCM version 3.0)
• Penetration testing frequency: At least every 6 months
• Penetration testing approach: ‘IT Health Check’ performed by a CHECK service provider
• Protecting data at rest:
  • Physical access control, complying with CSA CCM v3.0
  • Physical access control, complying with another standard
  • Encryption of all physical media
• Data sanitisation process: Yes
• Data sanitisation type: Explicit overwriting of storage before reallocation
• Equipment disposal approach: Complying with a recognised standard, for example CSA CCM v.30, CAS (Sanitisation) or ISO/IEC 27001

Data importing and exporting

• Data export approach: Data content is not held for this service.
• Data export formats: Other
• Other data export formats: None
• Data import formats: Other
• Other data import formats: N/A to this service

Data-in-transit protection

• Data protection between buyer and supplier networks: Other
• Other protection between networks: NA
• Data protection within supplier network:
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway
  • Legacy SSL and TLS (under version 1.2)
  • Other
• Other protection within supplier network: Options for MFA, End Point Host Checking and access policies.

Availability and resilience

• Guaranteed availability: VE3 provides each customer with a Service Level Agreement detailing availability and response targets. Typical availability is 99.96%, guaranteed by contractual commitment.
• Approach to resilience: The service ensures resilience throughout its provision. Data Centres are classified as Tier 3, with alternate supply paths for all services ensuring 100% Data Centre uptime. Redundant systems undergo regular testing for operational effectiveness, including N+1 Redundant Power Supplies. Additionally, the Public Sector Dataroom has an additional power connection for independent servicing in case of catastrophic failure. Other features include redundant backup power from generators and UPS (N+1), 100% carbon-neutral hosting certified under PAS 2060, and carrier-neutral connectivity with Tier 1 and 2 carriers.
• Outage reporting: Service outages and planned maintenance activities are communicated through the service's web-interface status dashboards, email alerts, and direct contact from Customer Success or Account Managers to agreed Points of Contact.

Identity and authentication

• User authentication needed: Yes
• User authentication:
  • 2-factor authentication
  • Public key authentication (including by TLS client certificate)
  • Limited access network (for example PSN)
  • Dedicated link (for example VPN)
  • Username or password
• Access restrictions in management interfaces and support channels: Separate accounts are mandated for Administrative Access, with authentication and authorization controls enforced for all administrative functions. SSH access to Virtual machines' command line and RDP sessions necessitate key-based authentication from a specified source location into a bastion host. Further authentication and account escalation are required at each onward connection to specific administrative services.
• Access restriction testing frequency: At least every 6 months
• Management access authentication:
  • 2-factor authentication
  • Public key authentication (including by TLS client certificate)
  • Limited access network (for example PSN)
  • Dedicated link (for example VPN)
  • Other
• Description of management access authentication: Management access is typically from dedicated OOB Management networks, external access is restricted by source address and requires key based auth to a bastion host server from which secondary logins and privilege escalation is required.

Audit information for users

• Access to user activity audit information: Users receive audit information on a regular basis
• How long user audit data is stored for: At least 12 months
• Access to supplier activity audit information: Users receive audit information on a regular basis
• How long supplier audit data is stored for: User-defined
• How long system logs are stored for: At least 12 months

Standards and certifications

• ISO/IEC 27001 certification: Yes
• Who accredited the ISO/IEC 27001: EGAC
• ISO/IEC 27001 accreditation date: 06/01/2024
• What the ISO/IEC 27001 doesn’t cover: NA
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: Yes
• Other security certifications: Yes
• Any other security certifications:
  • ISO 22301
  • ISO 20000-1
  • ISO 14000-1
  • ISO 9000-1

Security governance

• Named board-level person responsible for service security: Yes
• Security governance certified: Yes
• Security governance standards:
  • ISO/IEC 27001
  • Other
• Other security governance standards: Formal Accreditation from CyDR, Cyber Essentials, IASME Governance
• Information security policies and processes: Security policies and procedures form part of the formal system accreditation by CyDR, Cabinet Office, Home Office, NCSC, NHS Digital.

Operational security

• Configuration and change management standard: Supplier-defined controls
• Configuration and change management approach: VE3 follows a standardized project management process for internal changes, including approval, review, and sign-off stages. Business change encompasses stages such as executive sponsorship, defining scope, risk assessment, testing, and deployment.
• Vulnerability management type: Supplier-defined controls
• Vulnerability management approach: VE3 continuously monitors threat sources like CERT, prioritizing vulnerabilities for patching based on severity. Patching frequency ranges from immediate for critical issues to monthly for routine updates, aligning with ISO27001 and Cyber Essentials standards.
• Protective monitoring type: Supplier-defined controls
• Protective monitoring approach: VE3 adheres to Protective Monitoring for HMG ICT systems, ensuring compliance with security guidelines.
• Incident management type: Supplier-defined controls
• Incident management approach: VE3 offers compliance incident management for government departments, providing communication, reporting, and incident response. Incidents are reported to the Service Desk team, with detailed reports provided as part of the reporting cycle.

Secure development

• Approach to secure software development best practice: Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v3.0)

Public sector networks

• Connection to public sector networks: Yes
• Connected networks:
  • Public Services Network (PSN)
  • Police National Network (PNN)
  • Health and Social Care Network (HSCN)
  • Other
• Other public sector networks:
  • MoD RLI
  • Law Enforcement Community Network (LECN)

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  Our G-Cloud service provision is deeply committed to fighting climate change, recognizing the urgent need for collective action to address environmental challenges. Here's how our services deliver against this social value theme: ; ; Environmental Sustainability in Operations: ; ; We prioritize running efficient operations to reduce emissions and minimize environmental impacts. This includes implementing energy-efficient practices, optimizing resource usage, and adopting renewable energy sources wherever possible within our data centers and infrastructure. ; ; Promoting Sustainable Practices: ; ; VE3 actively engages with our suppliers and clients to promote sustainable business practices. Through our services, we advocate for the adoption of environmentally friendly technologies, responsible sourcing, and waste reduction strategies, thereby reducing carbon footprints across the supply chain. ; ; Responsible by Design Framework: ; ; Our G-Cloud services adhere to a 'Responsible by Design' framework, ensuring that environmental considerations are integrated into the development and deployment of digital solutions. By prioritizing environmental protection and minimizing negative impacts, we strive to deliver sustainable outcomes for our clients. ; ; Training and Education: ; ; VE3 invests in training and education programs focused on environmental sustainability. Through initiatives like the Sustainability Quotient (SQ) training, we equip our teams with the knowledge and skills to adopt climate-smart behaviors and implement environmentally conscious practices in their work. ; ; Community Engagement: ; ; We actively engage with communities to support environmental objectives and promote climate action. By partnering with local organizations and stakeholders, we contribute to initiatives aimed at addressing climate change, such as tree planting programs, clean energy projects, and environmental education campaigns

  Covid-19 recovery

  Our G-Cloud service provision plays a crucial role in supporting the COVID-19 recovery effort by facilitating resilience, adaptation, and innovation in the face of unprecedented challenges. Here's how our services contribute to the recovery process: ; ; Remote Work Enablement: ; ; VE3's digital solutions empower organizations to transition to remote work seamlessly. By providing secure and reliable cloud-based infrastructure, collaboration tools, and remote access solutions, we enable businesses to maintain productivity while ensuring the safety and well-being of their employees. ; ; Business Continuity Planning: ; ; We assist organizations in developing and implementing robust business continuity plans to mitigate disruptions caused by the pandemic. Our services include data backup and recovery solutions, disaster recovery planning, and resilience testing to ensure operational continuity in the face of unforeseen events. ; ; Digital Transformation Acceleration: ; ; VE3 accelerates digital transformation initiatives to help organizations adapt to the new normal. By modernizing legacy systems, implementing cloud-based technologies, and digitizing processes, we enable businesses to optimize efficiency, improve agility, and remain competitive in a rapidly evolving landscape. ; ; Healthcare Support Solutions: ; ; We provide specialized healthcare support solutions to assist frontline workers and healthcare organizations in responding to the COVID-19 crisis. This includes telemedicine platforms, patient management systems, and data analytics tools to enhance patient care, streamline operations, and support decision-making processes. ; ; Economic Stimulus through Innovation: ; ; VE3 fosters innovation and entrepreneurship to stimulate economic recovery in the aftermath of the pandemic. Through our G-Cloud services, we support startups, small businesses, and enterprises in developing and deploying innovative solutions that address emerging challenges, create new opportunities, and drive economic growth.

  Tackling economic inequality

  We recognize the importance of tackling economic inequality and are committed to leveraging our G-Cloud service provision to address this pressing social issue. Here's how our services contribute to tackling economic inequality: ; ; Access to Affordable Technology: ; ; We strive to make cutting-edge technology accessible and affordable to all, regardless of economic status. By offering scalable and cost-effective cloud-based solutions, we enable organizations, including small and medium-sized enterprises (SMEs) and underserved communities, to access the tools and resources they need to compete in the digital economy. ; ; Skills Development and Training: ; ; VE3 invests in skills development and training programs to empower individuals with the knowledge and expertise needed to thrive in the digital age. Through initiatives like online courses, certifications, and workshops, we equip people from diverse backgrounds with the skills required for high-demand roles in technology and innovation, thereby enhancing their employability and economic prospects. ; ; Support for Minority-Owned Businesses: ; ; We actively support minority-owned businesses and entrepreneurs by providing access to mentorship, networking opportunities, and resources to help them grow and succeed. Through initiatives like supplier diversity programs and partnerships with minority business organizations, we promote inclusion and diversity in the technology sector and contribute to creating more equitable economic opportunities. ; ; Digital Inclusion Initiatives: ; ; VE3 is committed to promoting digital inclusion and bridging the digital divide by ensuring that everyone has access to essential digital services and technologies. We collaborate with governments, nonprofits, and community organizations to implement initiatives such as digital literacy programs, affordable internet access schemes, and community technology centers, thereby empowering underserved populations and promoting economic equity. ; ; Fair and Transparent Procurement Practices: ; ; We adhere to fair and transparent procurement practices to create opportunities for businesses of all sizes and backgrounds to participate in government contracts and procurement processes.

  Equal opportunity

  We recognize the importance of tackling economic inequality and are committed to leveraging our G-Cloud service provision to address this pressing social issue. Here's how our services contribute to tackling economic inequality: ; ; Access to Affordable Technology: ; ; We strive to make cutting-edge technology accessible and affordable to all, regardless of economic status. By offering scalable and cost-effective cloud-based solutions, we enable organizations, including small and medium-sized enterprises (SMEs) and underserved communities, to access the tools and resources they need to compete in the digital economy. ; ; Skills Development and Training: ; ; VE3 invests in skills development and training programs to empower individuals with the knowledge and expertise needed to thrive in the digital age. Through initiatives like online courses, certifications, and workshops, we equip people from diverse backgrounds with the skills required for high-demand roles in technology and innovation, thereby enhancing their employability and economic prospects. ; ; Support for Minority-Owned Businesses: ; ; We actively support minority-owned businesses and entrepreneurs by providing access to mentorship, networking opportunities, and resources to help them grow and succeed. Through initiatives like supplier diversity programs and partnerships with minority business organizations, we promote inclusion and diversity in the technology sector and contribute to creating more equitable economic opportunities. ; ; Digital Inclusion Initiatives: ; ; VE3 is committed to promoting digital inclusion and bridging the digital divide by ensuring that everyone has access to essential digital services and technologies. We collaborate with governments, nonprofits, and community organizations to implement initiatives such as digital literacy programs, affordable internet access schemes, and community technology centers, thereby empowering underserved populations and promoting economic equity. ; ; Fair and Transparent Procurement Practices: ; ; We adhere to fair and transparent procurement practices to create opportunities for businesses of all sizes and backgrounds to participate in government contracts and procurement processes.

  Wellbeing

  Environmental Sustainability: ; ; We are committed to environmental sustainability as a core component of wellbeing. By prioritizing eco-friendly practices, resource conservation, and carbon reduction efforts in our operations and services, we contribute to creating a healthier and more sustainable environment. We prioritize the wellbeing of individuals and communities in all aspects of our G-Cloud service provision. Here's how our services contribute to enhancing wellbeing: ; ; User-Centric Design: ; ; VE3 designs our G-Cloud services with a user-centric approach, prioritizing usability, accessibility, and intuitive design. By focusing on the needs and preferences of users, we create digital experiences that enhance overall wellbeing by reducing frustration, stress, and cognitive load. ; ; Health and Safety Protocols: ; ; We implement robust health and safety protocols to protect the wellbeing of employees, clients, and partners. This includes adherence to strict security standards, data privacy regulations, and compliance with industry best practices to ensure the safety and integrity of our digital infrastructure and services. ; ; Promotion of Work-Life Balance: ; ; VE3 recognizes the importance of work-life balance in maintaining overall wellbeing. Through our G-Cloud services, we enable remote work, flexible scheduling, and collaboration tools that empower individuals to achieve a healthy balance between their professional and personal lives, leading to greater job satisfaction and wellbeing. ; ; Mental Health Support: ; ; We prioritize mental health support for our employees and clients by offering resources, programs, and initiatives aimed at promoting mental wellbeing. This includes access to counseling services, mindfulness training, stress management workshops, and employee assistance programs designed to support individuals in times of need. ; ; Community Engagement and Social Impact: ; ; VE3 actively engages with communities to address social determinants of health and promote holistic wellbeing. Through partnerships, philanthropic initiatives, and volunteer efforts, we support local organizations and projects focused on improving access to healthcare, education, housing, and other essential services that contribute to overall community wellbeing.

Pricing

• Price: £175 to £850 a unit
• Discount for educational organisations: Yes
• Free trial available: No

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at prime@ve3.global. Tell them what format you need. It will help if you say what assistive technology you use.