Scrumconnect

Accessibility audit, accessibility testing, and WCAG 2.1 AA standard compliance

Ensure digital inclusivity and compliance with our Accessibility Audit and Testing service, tailored to meet WCAG 2.1 AA standards. Our thorough assessments and remediations improve user access and protect against compliance risks.

Features

• Evaluates digital assets against WCAG, ADA compliance standards.
• Implements code and design changes for accessibility compliance.
• Comprehensive audits identify non-compliance with WCAG 2.1 AA
• Trains teams in creating accessible content and code.
• Enhances user experience for disabled and able-bodied users.
• Utilizes automated tools to enhance monitoring efficiency.
• Supports a wide range of platforms and technologies.
• Reduces legal risks associated with non-compliance.
• Facilitates inclusivity for visually, auditorily, and physically impaired.
• Enhances user satisfaction and broadens market reach.

Benefits

• Reduces legal risk by ensuring WCAG 2.1 compliance.
• Ensures compliance, avoiding fines from legal non-compliance
• Improves overall usability for all users significantly.
• Provides ongoing support and updates for maintained compliance.
• Trains internal teams, promoting in-house expertise development.
• Systematic audits identify issues before they affect users.
• Continuous monitoring detects and resolves issues swiftly.
• Detailed reporting aids in strategic planning, resource allocation.
• Reduces dependency on external consultants for compliance
• Enhances corporate image as an inclusive, ethical entity.

£250 a person a day

• Education pricing available

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at sales@scrumconnect.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

615742371073123

Contact

Praveen Karadiguddi
07896206904
sales@scrumconnect.com

Planning

• Planning service: Yes
• How the planning service works: The planning phase for Accessibility as a Service begins with a comprehensive accessibility audit to assess the current state of your digital assets against global standards like WCAG and ADA. We identify all areas of non-compliance and prioritize issues based on their impact on user experience and legal requirements. Collaborative sessions with stakeholders define clear, actionable goals and timelines for achieving accessibility compliance. This phase includes selecting appropriate technologies and tools for monitoring and remediation, and developing a roadmap for systematic updates and testing. Detailed documentation is created to track progress and ensure that all team members understand their responsibilities. This structured approach helps mitigate risks and provides a clear path towards enhanced digital inclusivity.
• Planning service works with specific services: No

Training

• Training service provided: Yes
• How the training service works: Training is a crucial component of Accessibility as a Service, aimed at empowering your team with the knowledge and skills needed to maintain and improve accessibility standards. Our training programs cover legal requirements, the use of specific tools and technologies, and best practices for designing and testing accessible content. Workshops and hands-on sessions are provided for technical and non-technical staff, ensuring that all employees understand how accessibility impacts their role. Additionally, we offer ongoing support and advanced training modules that focus on emerging trends and technologies in digital accessibility. This proactive educational approach helps sustain a culture of inclusivity and compliance within your organization.
• Training is tied to specific services: No

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: Setting up Accessibility as a Service involves configuring the necessary tools and software to audit, monitor, and remediate accessibility issues. This includes the integration of automated testing tools, screen readers, and other assistive technologies that help simulate user interactions from various disability perspectives. Migration encompasses updating existing content and interfaces to adhere to accessibility standards, which may involve rewriting HTML/CSS, adjusting visual elements, and enhancing navigational structures. We ensure that all changes are seamlessly integrated with minimal disruption to ongoing operations. The setup is designed to be scalable and adaptable, allowing for ongoing adjustments as new standards emerge and technologies evolve
• Setup or migration service is for specific cloud services: No

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: Quality assurance in Accessibility as a Service ensures that all digital content consistently meets established accessibility standards before going live. Our QA process involves rigorous testing using both automated tools and manual reviews by accessibility experts, including people with disabilities. We conduct regular compliance checks and scenario testing to cover a wide range of disabilities, ensuring the content is accessible across different devices and browsers. Issues identified are logged and addressed promptly to maintain the highest level of compliance. Continuous improvement practices are implemented to adapt to new guidelines and user feedback, keeping your digital assets up-to-date and inclusive

Security testing

• Security services: No

Ongoing support

• Ongoing support service: No

Service scope

• Service constraints: N/A

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: SLA Agreed with the client
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: WCAG 2.1 AAA
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: Yes, at an extra cost
• Web chat support availability: 9 to 5 (UK time), 7 days a week
• Web chat support accessibility standard: WCAG 2.1 AAA
• Web chat accessibility testing: N/A
• Support levels: Our support levels include onsite, email and telephone assistance for incident logging and end-user support/service requests. Our projects typically employ an account management structure as as part of our delivery, support and quality assurance processes.

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Up to Developed Vetting (DV)

Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: Yes
• Other security certifications: No

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  We are committed to further reducing our carbon footprint aiming to be carbon neutral by 2050, in line with the Climate Change Act 2008. Work from home; Our team are predominantly home based providing a reduction in emissions linked to travelling to and heating or powering the premises. IT Infrastructure: Scrumconnect has no on-premise server infrastructure with all our services being cloud based with AWS. AWS will be powered by 100% renewable energy by 2025. Cycle to work scheme: To reduce the carbon footprint of employees travelling to the premises we have an established cycle to work incentive.

  Covid-19 recovery

  Scrumconnect are committed to providing tangible community benefits for the public sector and driving social change through programs recognised for delivering results for underrepresented and disadvantaged groups. Scrumconnect Cloud has recently launched Scrumconnect Academy, which aims to provide free training and mentorship to retrain people from industries affected by Covid19 to become cloud native experts (Candidates recently made redundant, unemployed individuals with outdated skills, disadvantaged youths, veterans and military spouses and disabled people). Scrumconnect Academy will aim to tackle the misrepresentation of women (make up 26% of tech roles) and Black, Asian or minority ethnic backgrounds (make up 15.2% of tech roles) by focusing recruitment on these underrepresented groups. Additionally, Scrumconnect run 'Get Certified Challenges' periodically where we organised free bootcamps and training materials with AWS to fund exams for those affected by Covid19.

  Tackling economic inequality

  We’ll Provide training/employment opportunities, for those facing barriers to employment and/or are from deprived areas through our various partnership organisations like Diversifying groups, Jobs With pride Support digital literacy through skills development/qualifications attainment/job creation initiatives e.g. 2x starters this month via T-Level apprenticeship program Address skills shortages in high-growth sectors (Tech/Digital/Data); providing educational advice/career development/job opportunities by volunteering and sponsored events

  Equal opportunity

  We will: Ensure equitable treatment of employers, contractors and the communities integral to our value chain by implementing fair employment and equal pay practices Offer high-quality training and job creation initiatives specifically designed to empower individuals who face barriers to employment or come from deprived areas. Example: We welcomed two new starters via Disability Rights UK and in the past year we've seen more than 25% of our new hires originating from ethnic minority backgrounds via Diversifying groups Establish an inclusive work environment aided by our transparent HR policies that apply consistently from the recruitment process through promotion and compensation, benefiting both contractors and employees. Support digital literacy by actively promoting skills development, facilitating qualifications attainment, and launching initiatives that generate employment opportunities

  Wellbeing

  We have a certified mental health and wellness coach within Scrumconnect. We follow our commitment towards the 6 standards of Mental Health and ensure that our contractors/employees/Communities follow the same. We do a half yearly survey of staff engagement and bring in new policies/address needs based on the feedback. We conduct specific initiatives to promote healthy work environments. For e.g.: In times of COVID when people are connected remotely activities like virtual coffee mornings and community forums We have a well defined charter defining roles and responsibilities, job descriptions, work hours, flexible working options provided to every personnel as part of their onboarding process . Employee charter specific for this opportunity will be shared to clients prior to the start of the engagement.

Pricing

• Price: £250 a person a day
• Discount for educational organisations: Yes

Service documents

• Pricing document

  PDF

• Skills Framework for the Information Age rate card

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at sales@scrumconnect.com. Tell them what format you need. It will help if you say what assistive technology you use.