EVELON SOLUTIONS LTD

Atlassian Cloud Migration

We are experts in migrating your existing Atlassian site to Cloud. We carry out everything from initial assessment, planning, strategy, and the eventual migration of your site. Moreover, we will then ensure you’re set-up for lasting success with best practice configuration.

Features

• Full pre-migration assessment and plan
• Atlassian-certified experts with extensive Atlassian experience
• Dedicated account manager
• Migration of core software as well as marketplace apps
• Merging data from multiple sites
• Post-migration support for lasting success
• Housekeeping and optimisation

Benefits

• Maximise your investment in the Atlassian tools
• Bespoke solutions and configuration tailored to your needs
• Improved productivity with processes tailored to your practices
• Delegate the administration of your tools
• Atlassian training, tailored to your specific needs
• Save time managing your instance
• Reduced cost and complexity of managing your tools

£900 a unit a day

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at info@evelon.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

615871380403751

Contact

Scott Meyer
+44 (0) 203 576 2970
info@evelon.co.uk

Planning

• Planning service: Yes
• How the planning service works: Evelon can help you plan and design the deployment of your Atlassian tools, tailored to your requirements.; ; We do this running initial discovery sessions, followed by one or more of the following:; - requirements gathering and business analysis; - product demos of the core Atlassian tools, or the many plugins available; - creating 'playbooks' of the processes required; - process mapping existing business workflows into Atlassian-friendly designs; - infrastructure architecture planning for private cloud deployments; - producing documentation
• Planning service works with specific services: Yes
• Hosting or software services the planning service works with:
  • Jira
  • Jira Service Management
  • Confluence
  • Bitbucket
  • Bamboo
  • Crowd
  • Automation plugins that require scripting
  • Add-ons for all Atlassian software

Training

• Training service provided: Yes
• How the training service works: We can provide training for all of the Atlassian software tools, tailored to your specific needs. The training can be specifically for end users, or for administrative users, as required.
• Training is tied to specific services: Yes
• Services the training service works with:
  • Jira
  • Jira Service Management
  • Confluence
  • Bitbucket
  • Bamboo
  • Crowd
  • Automation plugins that require scripting
  • Add-ons for all Atlassian software

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: We are experts in migrating your existing Atlassian site, whether it is to Cloud, Datacentre, or a lift and shift between two existing sites.; ; We carry out everything from initial assessment, planning, strategy, and the eventual migration of your site. Moreover, we will then ensure you’re set-up for lasting success with best practice configuration.; ; Ultimately, we look to achieve any migration with as minimal disruption to your business as possible.
• Setup or migration service is for specific cloud services: Yes
• List of supported services:
  • Atlassian Cloud
  • Private Cloud

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: Our business processes ensure that every feature we deliver to our clients undergoes thorough scrutiny. This scrutiny takes the form of peer reviews, encompassing both code reviews, as well as functional testing (UAT) and performance testing.

Security testing

• Security services: No

Ongoing support

• Ongoing support service: Yes
• Types of service supported:
  • Buyer hosting or software
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
• How the support service works: Spending too much time managing your Atlassian software? Our experts will administer, support and configure your Atlassian applications.; ; Please refer to our service definition document for full details.

Service scope

• Service constraints: We typically provide all support remotely. ; ; We can provide on-site support on request within the UK, at additional cost.

User support

• Email or online ticketing support: Yes, at extra cost
• Support response times: Flexible SLA's dependent on your needs, but typically within 1 hour.
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: WCAG 2.1 AA or EN 301 549
• Phone support: Yes
• Phone support availability: 9 to 5 (UK time), Monday to Friday
• Web chat support: No
• Support levels: We offer tailored support contracts, covering up to 24/7/365, with flexible SLA's dependent on your needs (prices can be found in our service definition document).

Resellers

• Supplier type: Reseller providing extra features and support
• Organisation whose services are being resold: Atlassian

Staff security

• Staff security clearance: Conforms to BS7858:2019
• Government security clearance: Up to Security Clearance (SC)

Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: No
• Other security certifications: No

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  Evelon is dedicated to reducing its carbon footprint annually and aims to achieve carbon-neutral status by 2030, at the latest. To achieve this goal, we have utilised the Carbon Trust’s SME Carbon Footprint Calculator to establish our baseline emissions and have developed strategies to enhance our current performance in various areas, including waste management, business travel, employee commuting, staff engagement, and education. Our commitment encompasses the following measures:; ; 1. We maintain a written Environmental Policy along with related strategies and targets to support our objectives. This policy undergoes bi-annual review and updates and is fully communicated, understood, and endorsed by all our staff.; 2. Our office space is small and serviced, accommodating an average of 2-5 individuals. However, most employees work remotely. Transportation to the office primarily involves the use of public transport or bicycles, with our carbon footprint limited to our portion of heating and lighting.; 3. Company-related travel and commuting to the office are minimised and predominantly conducted via rail, foot, or bicycle when necessary.; 4. Remote working arrangements are implemented for all staff, complemented by home equipment. We extensively utilise Slack and Google Cloud software for both client and internal meetings and workshops, reducing the necessity for travel.; 5. We exclusively employ cloud-based software for customer work, internal technical operations, and administrative tasks. Our computing infrastructure consists solely of personal laptops, eliminating the need for fixed computing equipment.; 6. We uphold a paper-free environment for all assignments and internal administrative functions, reducing waste and eliminating the necessity for physical storage.; 7. Laptops are reused across employees and appropriately disposed of at end-of-life in accordance with prevailing UK Environmental legislation.; 8. We ensure that our suppliers adhere to suitable environmental policies, actively pursuing carbon-neutrality prior to 2030.

  Tackling economic inequality

  At Evelon, our economic equality initiatives encompass:; ; 1. Role-specific training programs for all staff.; 2. Atlassian certification pathways for consulting and operational team members, recognised by the industry.; 3. Regular internal knowledge-sharing workshops.; 4. Participation in ecosystem events such as partner webinars, community gatherings, and training sessions throughout the year.; 5. Each team operates with its vision, measurable goals, and development plans, fostering a culture of motivation, involvement, and autonomy. ; ; At Evelon, everyone has a clearly defined career path with opportunities for advancement within levels and through vertical promotion. In addition to fair compensation and career progression, we offer regular growth opportunities to recognise and reward our team's contributions.

  Equal opportunity

  At Evelon, we are committed to cultivating an equitable, diverse, and inclusive workplace, free from discrimination. Our zero-tolerance approach to discrimination is underpinned by our Equality, Diversity, and Inclusion (EDI) Policy, applicable to all Evelon team members and representatives. Our policy pledges:; ; * Ensuring equality, fairness, and respect for all staff, valuing differences and contributions equally.; * Prohibiting intimidation, bullying, or harassment, with consequences for policy breaches.; * Offering training, development, and progression opportunities equitably.; * Promoting workplace equality, refraining from biased treatment based on various factors, and providing necessary accommodations.; * Encouraging reporting of discrimination concerns.; * Regularly reviewing employment practices to maintain fairness.; ; This policy is integrated into Evelon's onboarding process for staff, associates, and subcontractors. We collect EDI data during onboarding and report quarterly on EDI Key Performance Indicators. Policies, processes, and education ensure legal compliance, with annual audits and continuous improvement initiatives. Management training includes awareness of abuse signs as per SCIE guidelines, with staff encouraged to report concerns for investigation and action. Both senior leaders and staff bear the responsibility of demonstrating diversity and inclusion behaviours in all interactions. ; ; At Evelon, we are dedicated to fostering a culture where everyone feels valued and respected.

  Wellbeing

  At Evelon, we prioritise the health and wellbeing of our staff and associates. To achieve this:; ; * Physical activity is encouraged through regular team charitable events like running, cycling, and obstacle races, with initiatives such as the cycle to work scheme, gym memberships, and online meditation and relaxation resources provided.; * Our comprehensive healthcare scheme includes annual medical and wellbeing assessments.; * Flexible working arrangements are offered to all, along with risk assessments for home working, free eye tests, and additional wellbeing support.; * Regular breaks and movement during the workday are encouraged, with leave allowances monitored to ensure staff and associates take adequate time off.; * We maintain an open-door policy regarding wellbeing, disability, and mental health concerns, offering additional support through a well-defined process.; ; At Evelon, we foster a supportive and inclusive culture, celebrating the diversity of our workforce in terms of experience and background. This commitment ensures a positive and inclusive environment where every individual feels valued and content in their work.

Pricing

• Price: £900 a unit a day
• Discount for educational organisations: No

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at info@evelon.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.