OpenSky Data Systems
Gov360 OpenSky : Managed Support Services
Gov360 OpenSky Managed Support Services provide structured, ITIL-aligned support for AI-enabled and data-driven services delivered using Microsoft Foundry and the Microsoft cloud. The service covers incident management, change support, governance monitoring, and ongoing optimisation, ensuring services remain secure, compliant, and operational throughout their lifecycle.
Features
- Scalable, future-proof solution designed to meet needs and deliver value
- Services cover legacy infrastructure, mainframe, datacentre, network, support and cloud
- Professionally accredited team to deliver excellence (Agile, Scrum, Prince2, ITIL)
- Plan, map, define and implement your cloud transition strategy
- Storage, network and server virtualisation
- Review and audit of current infrastructure with fit-gap analysis
- Service Improvement – disaster recovery, continuity, availability
- Cost-effective pricing based on identified and prioritised needs
- Scheduled IT health checks (quarterly, annual, etc.)
- Morning business systems status reports (daily)
Benefits
- Value-for-money service to plan you move to cloud-based services
- Benefit from synergies of our previous public sector experience
- Seasoned technical professionals who implement industry best practice
- Reduce operational running costs
- Flexible offerings, reducing your costs - scales with programme demands
- Reduce / consolidate IT assets
- Access to Microsoft Premier Support Services
Pricing
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at mcronin@openskydata.com.
Tell them what format you need. It will help if you say what assistive technology you use.
Framework
G-Cloud 15
Service ID
6 1 6 5 6 1 1 0 4 8 3 7 9 6 2
Contact
OpenSky Data Systems
Michael Cronin
Telephone: +44 203 051 2392
Email: mcronin@openskydata.com
About your service
- Service categories
-
Cloud Support Services
Ongoing Support
- Product support capabilities
- Logging and management of incidents
- Reporting and proactive results analysis
- End user training coordination
- Other
Service scope
- Service constraints
- OpenSky Remote Support Services provide a dedicated Service Desk Web Portal that is available to customer on a 24/7 basis via standard web browser. Tickets can be logged to the service desk either by direct email to a dedicated support email address or via the web portal interface. Customers can view, track, manage and update tickets via this portal.
User support
- Email or online ticketing support
- Yes, at extra cost
- Support response times
- OpenSky provide excellent, flexible customer and technical support services for Dynamics solutions, from standalone applications to complex systems. Our standard package provides dedicated support experts from 08:00 to 18:00 Monday to Friday, with 24/7 access to the service desk portal. We provide aggressive SLAs with response times from 30 minutes for Severity 1 tickets, to 4 working hours for Severity 4 tickets, and guaranteed resolution times from 4 working hours for Severity 1 tickets to 40 working hours for Severity 4 tickets. Non-standard packages including out of hours or on-call support services can be tailored to your needs
- User can manage status and priority of support tickets
- No
- Phone support
- Yes
- Phone support availability
- 9 to 5 (UK time), Monday to Friday
- Web chat support
- No
- Support levels
- OpenSky provide excellent, flexible customer and technical support services for Dynamics solutions, from standalone applications to complex systems. Our ITIL aligned Service Desk combines expert technical personnel with expert customer service to bring the highest standard support solutions. Our standard package provides: - Dedicated support service desk and cloud support experts from 08:00 to 18:00 Monday to Friday - 24/7 access to the service desk portal - Suite of Daily System Checks performed by start of business each day - Aggressive and guaranteed Response and Resolution times - Support Lead dedicated to your account - Face to face or video-conference meetings - Monthly Service Reports including performance against SLAs and KPIs - Facility for change requests, enhancements - Onsite Quarterly Service Review meetings Non-standard packages can be tailored to your needs, including out of hours or on-call support services
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Other security clearance
- Government security clearance
- Baseline Personnel Security Standard (BPSS)
Pricing
- Discount for educational organisations
- No
Architecture roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Trainee business architect | £750.00 | £750.00 |
| Associate business architect | £900.00 | £900.00 |
| Business architect | £1,050.00 | £1,050.00 |
| Lead business architect | £1,250.00 | £1,250.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Data architect | £850.00 | £850.00 |
| Senior data architect | £1,250.00 | £1,250.00 |
| Chief data architect | £1,400.00 | £1,400.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Enterprise architect | £950.00 | £950.00 |
| Senior enterprise architect | £1,050.00 | £1,050.00 |
| Lead enterprise architect | £1,150.00 | £1,150.00 |
| Principal enterprise architect | £1,300.00 | £1,300.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate network architect | £800.00 | £800.00 |
| Network architect | £950.00 | £950.00 |
| Lead network architect | £1,150.00 | £1,150.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Security architect | £850.00 | £850.00 |
| Lead security architect | £975.00 | £975.00 |
| Principal security architect | £1,250.00 | £1,250.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate solution architect | £800.00 | £800.00 |
| Solution architect | £950.00 | £950.00 |
| Senior solution architect | £1,050.00 | £1,050.00 |
| Lead solution architect | £1,150.00 | £1,150.00 |
| Principal solution architect | £1,250.00 | £1,250.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate technical architect | £800.00 | £800.00 |
| Technical architect | £900.00 | £900.00 |
| Senior technical architect | £1,000.00 | £1,000.00 |
| Lead technical architect | £1,150.00 | £1,150.00 |
| Principal technical architect | £1,300.00 | £1,300.00 |
Cyber security roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Lead cyber security audit and assurance | £1,150.00 | £1,150.00 |
| Principal cyber security audit and assurance | £1,300.00 | £1,300.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate cyber security governance and risk manager | £900.00 | £900.00 |
| Lead cyber security governance and risk manager | £1,250.00 | £1,250.00 |
| Principal cyber security governance and risk manager | £1,400.00 | £1,400.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate cyber security monitoring | £850.00 | £850.00 |
| Lead cyber security monitoring | £950.00 | £950.00 |
| Principal cyber security monitoring | £1,150.00 | £1,150.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate cyber incident response | £900.00 | £900.00 |
| Lead cyber security incident response | £1,050.00 | £1,050.00 |
| Principal cyber security incident response | £1,200.00 | £1,200.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate cyber security vulnerability management | £900.00 | £900.00 |
| Lead cyber security vulnerability management | £1,050.00 | £1,050.00 |
| Principal cyber security vulnerability management | £1,200.00 | £1,200.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate cyber security digital forensics | £900.00 | £900.00 |
| Lead cyber security digital forensics | £1,250.00 | £1,250.00 |
| Principal cyber security digital forensics | £1,400.00 | £1,400.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate cyber security testing | £850.00 | £850.00 |
| Lead cyber security penetration testing | £950.00 | £950.00 |
| Principal cyber security testing | £1,150.00 | £1,150.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate cyber security secure systems architecture and design | £900.00 | £900.00 |
| Lead cyber security secure systems architecture and design | £1,250.00 | £1,250.00 |
| Principal cyber security secure systems architecture and design | £1,400.00 | £1,400.00 |
Data roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Trainee analytics engineer | £750.00 | £750.00 |
| Analytics engineer | £850.00 | £850.00 |
| Senior analytics engineer | £950.00 | £950.00 |
| Lead analytics engineer | £1,100.00 | £1,100.00 |
| Head of analytics engineering | £1,300.00 | £1,300.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate analyst | £750.00 | £750.00 |
| Data analyst | £850.00 | £850.00 |
| Senior data analyst | £950.00 | £950.00 |
| Principal data analyst | £1,150.00 | £1,150.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Data engineer | £850.00 | £850.00 |
| Senior data engineer | £950.00 | £950.00 |
| Lead data engineer | £1,100.00 | £1,100.00 |
| Head of data engineering | £1,300.00 | £1,300.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Data ethics lead | £900.00 | £900.00 |
| Head of data ethics | £1,100.00 | £1,100.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Data governance manager | £1,100.00 | £1,100.00 |
| Lead data governance manager | £1,200.00 | £1,200.00 |
| Head of data governance | £1,350.00 | £1,350.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Trainee data scientist | £700.00 | £700.00 |
| Associate data scientist | £800.00 | £800.00 |
| Data scientist | £900.00 | £900.00 |
| Principal data scientist | £1,050.00 | £1,050.00 |
| Lead data scientist | £1,200.00 | £1,200.00 |
| Head of data science | £1,300.00 | £1,300.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Senior machine learning engineer | £950.00 | £950.00 |
| Lead machine learning engineer | £1,100.00 | £1,100.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate performance analyst | £750.00 | £750.00 |
| Performance analyst | £850.00 | £850.00 |
| Senior performance analyst | £950.00 | £950.00 |
| Lead performance analyst | £1,050.00 | £1,050.00 |
| Head of performance analysis | £1,200.00 | £1,200.00 |
IT operations roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate application operations engineer | £750.00 | £750.00 |
| Application operations engineer | £850.00 | £850.00 |
| Senior application operations engineer | £950.00 | £950.00 |
| Lead application operations engineer | £1,050.00 | £1,050.00 |
| Principal application operations engineer | £1,200.00 | £1,200.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Business relationship manager | £750.00 | £750.00 |
| Senior business relationship manager | £900.00 | £900.00 |
| Lead business relationship manager | £1,050.00 | £1,050.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Configuration analyst | £800.00 | £800.00 |
| Change and release analyst | £900.00 | £900.00 |
| Change and release manager | £1,050.00 | £1,050.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Operations analyst | £750.00 | £750.00 |
| Senior operations analyst | £850.00 | £850.00 |
| Operational control manager | £950.00 | £950.00 |
| Head of command and control | £1,150.00 | £1,150.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate end user computing engineer | £750.00 | £750.00 |
| End user computing engineer | £800.00 | £800.00 |
| Senior end user computing engineer | £900.00 | £900.00 |
| Lead end user computing engineer | £1,000.00 | £1,000.00 |
| Principal end user computing engineer | £1,100.00 | £1,100.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| IT service analyst | £800.00 | £800.00 |
| IT service manager | £950.00 | £950.00 |
| Senior IT service manager | £1,050.00 | £1,050.00 |
| Head of IT service management | £1,300.00 | £1,300.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Incident manager | £900.00 | £900.00 |
| Major incident manager | £1,050.00 | £1,050.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate infrastructure engineer | £750.00 | £750.00 |
| Infrastructure engineer | £850.00 | £850.00 |
| Senior infrastructure engineer | £950.00 | £950.00 |
| Lead infrastructure engineer | £1,050.00 | £1,050.00 |
| Principal infrastructure engineer | £1,200.00 | £1,200.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate infrastructure operations engineer | £750.00 | £750.00 |
| Infrastructure operations engineer | £850.00 | £850.00 |
| Senior infrastructure operations engineer | £950.00 | £950.00 |
| Lead infrastructure operations engineer | £1,050.00 | £1,050.00 |
| Principal infrastructure operations engineer | £1,200.00 | £1,200.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Problem analyst | £750.00 | £750.00 |
| Problem manager | £1,000.00 | £1,000.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Service desk analyst | £650.00 | £650.00 |
| Senior service desk analyst | £750.00 | £750.00 |
| Service desk manager | £850.00 | £850.00 |
| Head of service desk | £950.00 | £950.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Service acceptance analyst | £750.00 | £750.00 |
| Service readiness analyst | £850.00 | £850.00 |
| Service transition manager | £950.00 | £950.00 |
| Lead service transition manager | £1,050.00 | £1,050.00 |
Product and delivery roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Trainee business analyst | £600.00 | £600.00 |
| Junior business analyst | £700.00 | £700.00 |
| Business analyst | £800.00 | £800.00 |
| Senior business analyst | £950.00 | £950.00 |
| Lead business analyst | £1,050.00 | £1,050.00 |
| Head of business analysis | £1,150.00 | £1,150.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate delivery manager | £900.00 | £900.00 |
| Delivery manager | £1,050.00 | £1,050.00 |
| Senior delivery manager | £1,200.00 | £1,200.00 |
| Head of (Agile) delivery management | £1,350.00 | £1,350.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Digital portfolio analyst | £800.00 | £800.00 |
| Digital portfolio manager | £900.00 | £900.00 |
| Senior digital portfolio manager | £1,000.00 | £1,000.00 |
| Head of portfolio | £1,150.00 | £1,150.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate product manager | £800.00 | £800.00 |
| Product manager | £900.00 | £900.00 |
| Senior product manager | £1,050.00 | £1,050.00 |
| Lead product manager | £1,200.00 | £1,200.00 |
| Head of product | £1,350.00 | £1,350.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Programme delivery manager | £1,150.00 | £1,150.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Service owner | £950.00 | £950.00 |
Quality assurance testing (QAT) roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Tester (QAT) | £700.00 | £700.00 |
| QAT analyst | £750.00 | £750.00 |
| Senior QAT analyst | £850.00 | £850.00 |
| Lead QAT analyst | £950.00 | £950.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Tester (test engineer) | £700.00 | £700.00 |
| Test engineer | £750.00 | £750.00 |
| Senior test engineer | £800.00 | £800.00 |
| Lead test engineer | £900.00 | £900.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Test manager | £950.00 | £950.00 |
| Head of test | £1,100.00 | £1,100.00 |
Software development roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Apprentice DevOps engineer | £600.00 | £600.00 |
| Junior DevOps engineer | £700.00 | £700.00 |
| DevOps engineer | £800.00 | £800.00 |
| Senior DevOps engineer | £900.00 | £900.00 |
| Senior DevOps engineer - management | £1,000.00 | £1,000.00 |
| Lead DevOps engineer | £1,100.00 | £1,100.00 |
| Lead DevOps engineer - management | £1,200.00 | £1,200.00 |
| Principal DevOps engineer | £1,300.00 | £1,300.00 |
| Principal DevOps engineer - management | £1,300.00 | £1,300.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Apprentice frontend developer | £750.00 | £750.00 |
| Junior frontend developer | £800.00 | £800.00 |
| Frontend developer | £850.00 | £850.00 |
| Senior frontend developer | £900.00 | £900.00 |
| Lead frontend developer | £1,000.00 | £1,000.00 |
| Head of frontend development | £1,150.00 | £1,150.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Apprentice developer | £750.00 | £750.00 |
| Junior developer | £800.00 | £800.00 |
| Developer | £850.00 | £850.00 |
| Senior developer | £950.00 | £950.00 |
| Senior developer - management | £950.00 | £950.00 |
| Lead developer | £1,100.00 | £1,100.00 |
| Lead developer - management | £1,100.00 | £1,100.00 |
| Principal developer | £1,250.00 | £1,250.00 |
| Principal developer - management | £1,250.00 | £1,250.00 |
User-centred design roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Junior accessibility specialist | £700.00 | £700.00 |
| Accessibility specialist | £800.00 | £800.00 |
| Senior accessibility specialist | £900.00 | £900.00 |
| Head of accessibility | £1,050.00 | £1,050.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate graphic designer | £750.00 | £750.00 |
| Junior graphic designer | £800.00 | £800.00 |
| Graphic designer | £850.00 | £850.00 |
| Senior graphic designer | £900.00 | £900.00 |
| Lead graphic designer | £1,000.00 | £1,000.00 |
| Head of graphic design | £1,150.00 | £1,150.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate interaction designer | £750.00 | £750.00 |
| Junior interaction designer | £800.00 | £800.00 |
| Interaction designer | £850.00 | £850.00 |
| Senior interaction designer | £900.00 | £900.00 |
| Lead interaction designer | £1,000.00 | £1,000.00 |
| Head of interaction design | £1,150.00 | £1,150.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate service designer | £750.00 | £750.00 |
| Junior service designer | £850.00 | £850.00 |
| Service designer | £950.00 | £950.00 |
| Senior service designer | £1,050.00 | £1,050.00 |
| Lead service designer | £1,050.00 | £1,050.00 |
| Head of service design | £1,250.00 | £1,250.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Technical writer | £750.00 | £750.00 |
| Lead technical writer | £900.00 | £900.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate user researcher | £700.00 | £700.00 |
| Junior user researcher | £750.00 | £750.00 |
| User researcher | £800.00 | £800.00 |
| Senior user researcher | £850.00 | £850.00 |
| Lead user researcher | £950.00 | £950.00 |
| Head of user research | £1,150.00 | £1,150.00 |
Non-mandatory Standards and certifications
- ISO/IEC 27001 certification
- Yes
- Who accredited the ISO/IEC 27001
- Qualitas Veritas
- ISO/IEC 27001 accreditation date
- Monday 8 December 2025
- What the ISO/IEC 27001 doesn’t cover
- Our ISO/IEC 27001 certification does not cover systems, services, or environments that fall outside the defined scope of our certified Information Security Management System (ISMS). This includes client-owned or client-managed environments, third-party cloud infrastructure operated by external providers, subcontractor systems not governed by our ISMS, and any activities outside the organisational, functional, or geographic scope stated on the certificate.
- ISO 28000:2022 certification
- No
- ISO 9001 certification
- Yes
- Who accredited the ISO 9001 certification
- Qualitas Veritas
- ISO 9001 accreditation date
- Monday 8 December 2025
- What the ISO 9001 doesn’t cover
- Our ISO 9001 certification does not cover products, services, or activities that fall outside the scope of our certified Quality Management System (QMS). This includes third-party services not delivered under OpenSky’s quality controls, client-owned processes, supplier internal quality systems, and any activities outside the organisational or operational scope defined on the certificate.
- Quality management systems (QMS)
- Yes
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- Yes
- Please provide your Cyber Essentials Certificate Number
- A4d3c114-a38f-49aa-b44e-7bce3000a11e
- Cyber essentials plus
- No
- Cyber Essentials Alternative
- None of the criteria
- Other security certifications
- Yes
- Any other security certifications
- Microsoft Solutions Partner - Security Designation
Social value
- Section B - Commitment for Future: Delivery
-
-
Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.
Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority
- New or retained jobs on the contract workforce in the relevant area that meet the criteria set out in MAC 1b, 1c and 1d
- Providing opportunities for, and measuring and monitoring of, staff workforce conditions over time, including employee engagement, involvement in decision-making and satisfaction and adapting to any changes in the results, with clear processes for acting on issues identified
- Plans to engage the contract workforce in deciding the most important workplace issues to address
- Monitoring of employee engagement rates (by protected characteristic) and, where necessary, the development of actions to ensure all voices are heard across the diversity of the workforce
- Activities that support an environment where staff are educated about, and feel empowered to, address their physical wellbeing
- Activities that support an environment where staff are educated about and feel empowered to report and address bullying and harassment
- Payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce
- Understanding of in-work progression issues affecting the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
- Measures to support in-work progression to help people in the contract workforce, to move into higher paid work by developing new skills relevant to the contract
- Support for the contract workforce by providing career advice, and providing opportunities for staff working on the contract with in-work progression career development into known skills shortages or high growth areas
- Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
-
Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.
Policy Outcome 2: Skills for growth: Supporting growth sectors and addressing skills gaps.
- Understanding of employment and relevant skills issues, and of the education and training issues relating to the contract. Illustrative examples: demographics, skills shortages, new opportunities in high growth sectors, geographic/local community and skills/employment challenges
- Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
-
Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.
Policy Outcome 3: Resilient, innovative and flexible supply chains: Support economic growth through enabling resilient businesses, opportunities for small businesses and voluntary, community and social enterprises
- Understanding of the types of businesses in the market and the level of participation by new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
- Activities to identify opportunities to open up sub-contracts under the prime contract to a diverse range of businesses, including new businesses, entrepreneurs, start-ups, SMEs, VCSEs and mutuals
- Understanding of local demographics, needs and opportunities for the co-design of the goods, services and works to be delivered under the contract
- Collaborating with anchor institutions and community groups to make facilities available for education, training or community events
-
Mission: Make Britain a clean energy superpower: To cut bills, create jobs and deliver security with cheaper, zero-carbon electricity by 2030, accelerating to net zero
Policy Outcome 4: Sustainable procurement practices: Reducing carbon footprints, minimising waste, and promoting the use of clean energy and green technologies.
- Understanding of opportunities for additional environmental benefits delivery in the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
- Delivery of additional environmental benefits through the performance of the contract, including working towards net zero carbon emissions and use of clean energy and green technologies
-
Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain
Policy Outcome 6: Employment and training: For those who face barriers to employment
- Understanding of employment and skills issues, and of the skills and employment shortages of high growth sectors relating to the contract
- Understanding of the issues affecting the representation of disabled people in the workforce in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
- Inclusive and accessible recruitment practices, and retention-focused activities, including those provided in the Guide for line managers on recruiting, managing and developing people with a disability or health condition
- Offering a range of quality opportunities with routes of progression if appropriate, e.g. T Level industry placements, students supported into higher level apprenticeships.
- Working conditions which promote an inclusive working environment and promote retention and progression
- Understanding of the issues affecting inequality in employment, skills and pay in the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors. Measures to tackle inequality in employment, skills and pay in the contract workforce
- Inclusive and accessible development practices, including guidance for line managers on recruiting, managing and developing people with a disability or health condition
-
Mission: Break down barriers to opportunity: By reforming our childcare and education systems, to make sure there is no class ceiling on the ambitions of young people in Britain
Policy Outcome 7: Creating a pipeline of opportunities: For the contract workforce, reducing barriers to entry for under-represented groups.
- Understanding of the issues affecting the development of new skills by target cohort
- Other measures to offer development opportunities for the target cohort(s) in the contract workforce
- Understanding of issues relating to entering the contract workforce
- Creation of outreach activities to create a pipeline of employees for the future contract delivery
-
Mission: Build an NHS fit for the future: That is there when people need it; with fewer lives lost to the biggest killers; in a fairer Britain, where everyone lives well for longer.
Policy Outcome 8: Increasing productivity through physical and mental wellbeing: In the supply chain and communities in the relevant area.
- Understanding of issues relating to health and wellbeing, including physical and mental health, in the contract workforce
- Understanding barriers to access to health and social care services or employment opportunities e.g. digital inclusion
- Inclusive and accessible recruitment practices, development practices and retention policies that support-focused activities including those provided in the Guide for line managers on recruiting, managing and developing which support people with a disability or health condition
- Actions to invest in the physical and mental health and wellbeing of the contract workforce
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Service documents
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