4C Associates Ltd
Digital Innovation Support
4C focusses on identifying and quantifying procurement and supply chain improvements and assisting clients in transforming their operations, from suppliers to customers, to drive competitive advantage, efficiencies and effectiveness. Offering distinctive design, implementation and advisory services for critical supply chain operations, including both supply and demand side technology and processes
Features
- Programme management
- Change management
- System integration
- Process design / architecture
- Data architecture and governance
- Hypercare and training support
- System implementation assurance
- Supplier enablement
Benefits
- Ensures project governance and success
- Reduces process time
- Reduces deployment times
- Embeds sustainable change delivering highest ROI
- Reduces risk, improves compliance a
- Develops inherent skills and provides education to deliver
- Ensures Procurement reform readiness
- Integration and technology expertise
- Future proofs technology design and integration
- Aligns future business models and operations to achieve results
Pricing
£550 a unit a day
- Education pricing available
Service documents
Request an accessible format
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Framework
G-Cloud 14
Service ID
6 1 6 9 9 0 7 3 5 0 7 2 8 2 5
Contact
4C Associates Ltd
Darren Blackburn
Telephone: +44 7790 883700
Email: darren.blackburn@4cassociates.com
Planning
- Planning service
- Yes
- How the planning service works
-
4C prides itself on its unique approach to business partnering. We work with our clients to support the development of a business case, provide strategic market insight into innovative technologies and ensure from the first day of engagement that we identify your true business needs.
We understand the Cloud technologies abilities to support our client’s specific unique requirements through execution of Cloud solutions. We are able to provide a hands on approach to engaging stakeholders, increasing adoption and success measures while reducing risk across the initiative. Our experienced people understand the critical value of business engagement and with a range of sector and organisation backgrounds, we understand your business and can quickly identify any challenges.
Using our unique and proprietary methodologies, processes and tools, we support our clients from scope definitions through to building qualitative and quantitative success measures for your delivery, to embedding the sustainable change to set out to achieve.
Every step of the programme is managed in alignment to your business and with regular reporting tailored to your needs. With on site presence of our experienced consultants, you will always know that your initiative and delivery are in safe and expert hands. - Planning service works with specific services
- No
Training
- Training service provided
- Yes
- How the training service works
-
We recognise that some Cloud software/hosting services will inform organisations that their software/system requires either little or no training. It is our experience that all Cloud technologies require some form of training. We support this by working with the organization to identify key users and producing plans that address training for the business and supply chain.
Our experienced consultants develop training plans in line with your organisational structure and user programme, we build training into every adoption plan, segmenting user groups and requirements to create specialised targeted training material. We include communications and change management in all our training programmes to ensure you receive the highest possible adoption rate along with reduced risk and increased compliance, guaranteeing the success of your initiative.
4C consultants are trained in multiple technologies and training techniques and are able to provide you with a full range of tools, guides, training documents and onsite, in person training sessions.
We also provide an additional after care service, post implementation go live, to manage any adoption issues through remedial training and floor walking activity. We build relationships based on trust, expertise and reliability within organisations and improve communications and understanding to capture and reduce non-compliant behaviour. - Training is tied to specific services
- No
Setup and migration
- Setup or migration service available
- Yes
- How the setup or migration service works
-
Our expert consultants are experienced in the implementation and adoption of multiple technology solutions for a large variety of organisations of varying size. We develop bespoke migration plans for each of our clients using best in class tools and technologies to guarantee smooth transitions through business models with minimum impact on operations.
We use our proprietary methodologies and tools, developed by industry experts to map all data sources and integration points and define a bespoke plan for your project, managing operationally critical deadlines, high profile and public migrations, sensitive data and senior stakeholder engagement from management through government to ministerial levels.
So often, the focus is on the procurement function and how Cloud systems and services support them. Our services do not just focus on assisting buyers through the migration, it also supports the wider supply chain and the businesses operations of an organisation.
Our specialised approach ensures all migrations and deployments are tailored not just to your organisation, but to your unique initiative.
We don’t believe that all businesses are the same and because we guarantee harmonised, standardised, rigorous muti-discipline training in all our employees, this allows us to adapt to the changing needs of our clients. - Setup or migration service is for specific cloud services
- No
Quality assurance and performance testing
- Quality assurance and performance testing service
- Yes
- How the quality assurance and performance testing works
-
4C consultants are highly capable of supporting functional testing of the solution.
4C consultants will produce scripts to fully test functional aspects of the solution and confirm User Acceptance of the configuration. These scripts are drafted and further developed through workshops to ensure that SME’s are comfortable that they cover all business process flows. User acceptance testing is executed by grouping these scripts into “day in the life” processes so that the execution of the scripts is done in a realistic context.
The target output would be that the buyers will have used a configured solution to execute all process flows to their satisfaction.
4C regularly conducts activity, user and data audits to guarantee the accuracy, efficiency and quality of processes, technology and data.
We conduct thorough investigations, with structured planning and milestone deliveries that ensure regular aligned engagement and delivery to specification.
Our consultants produce regular high quality reporting throughout all our activities guaranteeing all reports contain actionable data and proposals for remediation to be implemented concurrently and without any delay to implementation or adoption timelines.
We always help to produce test data that can be incorporated into system test scripts to test the system performance under strain.
Security testing
- Security services
- Yes
- Security services type
- Other
- Other security services
-
- IT Diagnostic
- Penetration Testing
- Risk Analysis
Ongoing support
- Ongoing support service
- No
Service scope
- Service constraints
- No
User support
- Email or online ticketing support
- No
- Phone support
- No
- Web chat support
- No
- Support levels
-
4C provide varying different support levels that we provide on a POA basis.
We also provide many different types of support resources.
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Other security clearance
- Government security clearance
- Up to Developed Vetting (DV)
Standards and certifications
- ISO/IEC 27001 certification
- No
- ISO 28000:2007 certification
- No
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- Yes
- Cyber essentials plus
- Yes
- Other security certifications
- No
Social Value
- Social Value
-
Social Value
- Covid-19 recovery
- Equal opportunity
Covid-19 recovery
4C Associates actively supported the UK with Covid-19 recovery. We delivered multiple successful engagements.
In the early stages of the programme, when governance processes were limited, our team faced the challenge of navigating public procurement rules without clear lines of authority or established processes. Despite this hurdle, we proactively engaged in problem-solving, utilizing our collective expertise to effectively manoeuvre through the complexities of procurement within an uncertain framework.
Furthermore, the constantly evolving nature of the programme demanded a high level of responsiveness. We consistently adapted to changing demands and forecasts, recognizing the significant impacts that developments such as vaccine advancements and the introduction of lateral flow products had on procurement and sourcing activities. Our ability to swiftly adjust strategies and priorities ensured that we remained agile in our approach to procurement, enabling us to meet the dynamic needs of the programme.
Despite the diverse backgrounds within our team, including many members without extensive experience in the public sector, we demonstrated a progressive attitude towards problem-solving. Embracing the highly flexible working environment, we fostered innovation, developing new strategies and approaches to address challenges that had not previously been encountered. Our team's adaptability and willingness to explore unconventional solutions have proven invaluable in overcoming obstacles and driving progress.
Collaboration has been integral to our success within the Test and Trace (T&T) programme. Comprising civil servants, interim contractors, and consultants, our team operates cohesively towards a common goal. By working hand in hand, we leverage the diverse skills and perspectives within our team, maximizing efficiency and effectiveness in delivering the T&T programme for the nation. Our collaborative ethos fosters synergy and ensures alignment towards achieving shared objectives, underscoring our commitment to excellence in execution and delivery.Equal opportunity
At 4C, we have a commendable history of recruiting individuals with disabilities, and we take immense pride in our collaborations with esteemed organizations such as the Shaw Trust and Workzone to cultivate effective disability outreach programs. As part of our commitment to inclusivity, we outline the following initiatives for this contract:
Firstly, we pledge to conduct Disability Confident Job Fairs at Ministry of Justice (MoJ) offices and local educational institutions, ensuring a minimum of one job fair per quarter commencing January 2024, following agreement on the Social Value (SV) plan.
Secondly, we commit to active participation in or financial contributions to community events organized by disability charities, aiming to raise awareness about opportunities for disabled individuals. We aim to engage in a minimum of two such events annually throughout the contract period.
Moreover, we address stigma and perception surrounding mental health issues by supporting initiatives like Mental Health Week and World Mental Health Day. We organize topical talks featuring guest speakers and allocate time for employees to focus on their mental well-being. For instance, recent sessions included speakers such as Wendy Gibson, a TED Talker, former Team GB Paralympian, motivational speaker, and counsellor. We will organize a minimum of two similar sessions per year for the contract workforce.
Lastly, we ensure inclusivity in job postings and adjustments at interviews. All vacancies on the contract will be advertised in an inclusive and accessible manner, with postings on dedicated platforms. We offer necessary adjustments and accessible technology to ensure interviews are comfortable for individuals with disabilities, a practice consistently upheld throughout this contract.
Through these initiatives, we reaffirm our commitment to fostering an inclusive environment and providing equal opportunities for individuals of all abilities.
Pricing
- Price
- £550 a unit a day
- Discount for educational organisations
- Yes
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at darren.blackburn@4cassociates.com.
Tell them what format you need. It will help if you say what assistive technology you use.