ESCALLA LIMITED
Training Design and Delivery
Escalla is a professional training and e-learning provider delivering live online, face-to-face, and bespoke digital learning solutions. They support organisations with workplace skills, digital transformation, compliance, wellbeing, and healthcare training, including specialist NHS and public-sector programmes. Escalla also provides first-class room hire and fully staffed examination facilities
Features
- Live online and face-to-face professional training
- Bespoke e-learning design and development
- Digital workplace and Microsoft 365 adoption support
- Compliance, wellbeing, and business skills training
- Healthcare and NHS specialist training programmes
- EPR training and floorwalking support services
- Organisational learning needs analysis
- Workforce development and upskilling solutions
- Training room and exam venue hire
- Tailored programmes for public and private sectors
Benefits
- Improves workforce capability and confidence
- Accelerates digital adoption across organisations
- Reduces training time through targeted learning
- Improves compliance with regulations and standards
- Enhances productivity through practical skills development
- Supports smoother technology and system implementations
- Reduces operational risk through consistent training
- Improves staff engagement and retention
- Enables scalable learning across dispersed teams
- Delivers measurable improvements in workplace performance
Pricing
- Education pricing available
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at lou.mooney@escalla.co.uk.
Tell them what format you need. It will help if you say what assistive technology you use.
Framework
G-Cloud 15
Service ID
6 1 8 2 7 6 0 3 1 3 1 2 3 3 0
Contact
ESCALLA LIMITED
Lou Mooney
Telephone: 0203 941 4100
Email: lou.mooney@escalla.co.uk
About your service
- Service categories
-
Cloud Support Services
Training
- Basic user - cloud based services
- Super user - Cloud Based Services
- Basic troubleshooting skills
- Advanced troubleshooting skills
- Function/service optimisation skills
- Other
Service scope
- Service constraints
- None
User support
- Email or online ticketing support
- No
- Phone support
- No
- Web chat support
- No
- Support levels
- N/A
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Conforms to BS7858:2019
- Government security clearance
- Security Clearance (SC)
Pricing
- Discount for educational organisations
- Yes
Product and delivery roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate delivery manager | £495.00 | £550.00 |
| Delivery manager | £550.00 | £595.00 |
| Senior delivery manager | £650.00 | £695.00 |
| Head of (Agile) delivery management | £850.00 | £895.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate product manager | £595.00 | £650.00 |
| Product manager | £695.00 | £750.00 |
| Senior product manager | £795.00 | £850.00 |
| Lead product manager | £895.00 | £950.00 |
| Head of product | £1,195.00 | £1,295.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Programme delivery manager | £1,195.00 | £1,295.00 |
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Service owner | £1,500.00 | £1,700.00 |
User-centred design roles
| Role level | UK Rate | Offshore Rate |
|---|---|---|
| Associate content designer | £595.00 | £595.00 |
| Junior content designer | £595.00 | £450.00 |
| Content designer | £695.00 | £695.00 |
| Senior content designer | £795.00 | £795.00 |
| Lead content designer | £895.00 | £895.00 |
| Head of content design | £1,095.00 | £1,095.00 |
Non-mandatory Standards and certifications
- ISO/IEC 27001 certification
- No
- ISO 28000:2022 certification
- No
- ISO 9001 certification
- Yes
- Who accredited the ISO 9001 certification
- BSI
- ISO 9001 accreditation date
- Wednesday 14 January 2026
- What the ISO 9001 doesn’t cover
- All parts of the service are covered by our ISO9001:2015 certification
- Quality management systems (QMS)
- Yes
- CSA STAR certification
- No
- PCI certification
- No
- Cyber essentials
- No
- Cyber Essentials Alternative
- In relation to the services you do not have a current and valid Cyber Essentials certificate which has been awarded by one of the government approved Cyber Essentials accreditation bodies but you are working towards gaining it, and will be in a position to confirm that you have been awarded a current and valid Cyber Essentials certificate by one of the government approved accreditation bodies within 12 months of the date of award.
- Cyber essentials plus
- No
- Cyber Essentials Alternative
- In relation to the services you do not have a current and valid Cyber Essentials Plus certificate which has been awarded by one of the government approved Cyber Essentials accreditation bodies but you are working towards gaining it, and will be in a position to confirm that you have been awarded a current and valid Cyber Essentials Plus certificate by one of the government approved accreditation bodies within 12 months of the date of award.
- Other security certifications
- No
Social value
- Section B - Commitment for Future: Delivery
-
-
Mission: Kick start economic growth. To secure the highest sustained growth in the G7 - with good jobs and productivity growth in every part of the country making everyone, not just a few, better off.
Policy Outcome 1: Fair work: That offers fair wages and good working conditions. Help people get a job, stay in work, and progress in their careers, with good employment opportunities across the country. Notes: Where there is a large proportion of labour costs in the contract, commercial teams should consider MAC in Outcome 1 as a priority
- Providing opportunities for, and measuring and monitoring of, staff workforce conditions over time, including employee engagement, involvement in decision-making and satisfaction and adapting to any changes in the results, with clear processes for acting on issues identified
- Plans to engage the contract workforce in deciding the most important workplace issues to address
- Ensuring new workers are informed of their right to join a trade union
- Monitoring of employee engagement rates (by protected characteristic) and, where necessary, the development of actions to ensure all voices are heard across the diversity of the workforce
- Employment contracts that reflect actual hours worked; steps taken to ensure employees understand their contracts and have the ability to review and adjust them if actual hours regularly exceed contracted hours
- Activities that support an environment where staff are educated about, and feel empowered to, address their physical wellbeing
- Activities that support an environment where staff are educated about and feel empowered to report and address bullying and harassment
- Activities to cascade good practice on fair working conditions throughout the supply chain
- Offer a pay and leave entitlement to all eligible staff who become kinship carers, ideally equivalent to statutory adoption pay and leave
- Payment of more than the National Minimum Wage or National Living Wage (as appropriate) to the contract workforce
- Monitoring and reporting of gender and ethnicity pay gaps and plans to address them where necessary
- Entitlement to sick pay for the contract workforce, with provision in place for any staff who do not meet the earnings threshold for statutory sick pay, payment of sick pay from day one of absence and payment of staff on the contract workforce who are off sick a replacement income of 100% of their usual earnings for as long as possible
- Plans for an appropriate income replacement policy for staff who are required to spend time away from work to care for a sick dependent or close relative
- Understanding of in-work progression issues affecting the market, industry or sector relevant to the contract, and in the supplier’s own organisation and those of its key sub-contractors
- Measures to support in-work progression to help people in the contract workforce, to move into higher paid work by developing new skills relevant to the contract
- Support for the contract workforce by providing career advice, and providing opportunities for staff working on the contract with in-work progression career development into known skills shortages or high growth areas
- Support for educational attainment relevant to the contract, including training schemes that address skills gaps and result in recognised qualifications
- Volunteering opportunities for staff
-
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at lou.mooney@escalla.co.uk.
Tell them what format you need. It will help if you say what assistive technology you use.