Business Reform Limited

Microsoft 365 Defender for Endpoint security deployment

Business Reform Limited specialises in Microsoft 365 Defender for Endpoint, providing top-tier security solutions to neutralise advanced threats. Our proactive approach ensures robust protection, tailoring cybersecurity to safeguard your data and maintain operational continuity in a dynamic threat landscape.

Features

• Deploy at scale and speed to all your endpoints
• Design and implementation services for Defender for Endpoint
• Enable Intune and configure for Mobile Device Management (MDM)
• Enable Conditional Access for secure access to Microsoft 365 services
• Enable Multi-Factor authentication for Device Enrolment
• Onboarding of all devices in your organisation

Benefits

• Fully supportive of your devices business strategy
• Enable users to bring their own devices whilst minimising costs
• Define and implement security policies for all devices
• Application protection policies to keep your organisational data secure
• Control and manage devices that access you organisational data
• Certified Microsoft 365 Cloud solution provider

£595 to £1,165 a unit a day

• Education pricing available

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at info@businessreform.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

619731815475936

Contact

Business Reform Limited
01244 953 600
info@businessreform.co.uk

Planning

• Planning service: Yes
• How the planning service works: At Business Reform Limited, we understand that transitioning to cloud hosting or integrating software services is a critical step for any business. Our approach is centred on creating a seamless, customised plan that aligns with your specific business objectives and operational requirements.; ; We begin by conducting a thorough assessment of your current infrastructure, workflows, and data security needs. This allows us to identify the optimal cloud solutions and software services that will enhance your efficiency and scalability while ensuring data integrity and compliance.; ; Our team of dedicated consultants and IT specialists work closely with you to design a phased implementation strategy. This minimises disruption to your daily operations and ensures a smooth transition. Throughout the implementation process, we provide comprehensive support and training, empowering your team to leverage the new systems effectively.; ; Choose Business Reform Limited to guide you through every step of your cloud or software services implementation. Our bespoke solutions are designed to not only meet, but exceed your expectations, ensuring that you stand out in an ever-evolving digital landscape.
• Planning service works with specific services: No

Training

• Training service provided: Yes
• How the training service works: Business Reform Limited recognises the critical importance of effective training to ensure successful technology adoption. Our training programmes are customised to fit the unique needs of each client, focusing on empowering your team with the knowledge and skills required to manage new cloud solutions and software services proficiently.; ; Our training strategy begins with an assessment of your team's current skill levels and learning objectives. Based on this, we develop targeted training modules that cover both theoretical knowledge and practical application. These modules are designed to be engaging and accessible, incorporating a blend of interactive workshops, hands-on sessions, and live demonstrations to cater to various learning styles.; ; We provide comprehensive training on all aspects of the implemented technologies, from basic operations to advanced functionalities. This ensures that your team can effectively manage the new systems, troubleshoot issues, and leverage the full potential of your technology investment.; ; With Business Reform Limited, you receive ongoing support beyond initial training sessions. We offer refresher courses, updates on new features and best practices, and continuous learning opportunities to keep your team proficient and confident in managing the evolving technological landscape.
• Training is tied to specific services: No

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: Business Reform Limited excels in facilitating seamless cloud migrations, whether you're transitioning to the cloud for the first time or moving between cloud services. Our bespoke migration strategies are designed to minimise downtime and maximise efficiency, ensuring a smooth transition that aligns with your specific business goals.; ; Our process begins with a comprehensive analysis of your existing systems to understand your operational needs and the technical specifics of your current setup. From there, we develop a tailored migration plan that includes robust data protection strategies and compliance with all relevant data regulations.; ; During the migration, our skilled IT professionals manage every detail, from the secure transfer of your data to the integration of new cloud services into your existing infrastructure. We also provide detailed training and support to ensure your team is confident and competent in navigating the new environment.; ; With Business Reform Limited, you gain a partner that is dedicated to making your cloud migration as streamlined and stress-free as possible, enhancing your operational resilience and positioning you for future growth in the digital age.
• Setup or migration service is for specific cloud services: No

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: At Business Reform Limited, our commitment to excellence is evident in our robust quality assurance and performance testing services. We ensure that every cloud solution and software implementation not only meets but exceeds the stringent standards required for flawless operation and peak performance.; ; Our approach starts with a comprehensive evaluation of your specific requirements and system configurations. We employ advanced testing methodologies and tools to identify potential issues in software quality, security vulnerabilities, and performance bottlenecks. This thorough testing phase helps us guarantee that the solutions we deploy are not only functional but also optimally configured for your business environment.; ; Our team of experts conducts a series of rigorous tests, including automated and manual testing phases, stress testing, and user acceptance testing (UAT), to ensure that the system is robust and user-friendly. By simulating various operational scenarios, we can assess how the system performs under different conditions and loads.; ; Partner with Business Reform Limited for a meticulous quality assurance process that ensures your technology investments deliver maximum value and reliability. Our tailored testing strategies are designed to provide peace of mind, ensuring that your systems operate seamlessly and efficiently, driving your business success in the digital marketplace.

Security testing

• Security services: Yes
• Security services type:
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy
  • Security incident management
  • Security audit services

Ongoing support

• Ongoing support service: Yes
• Types of service supported:
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
• How the support service works: At Business Reform Limited, our IT Support Desk stands as the frontline of assistance for all users within your organisation, offering immediate support via phone and email. We pride ourselves on our swift response times, with most enquiries receiving attention within 60 minutes. ; ; Every support case is meticulously logged and managed through our advanced helpdesk system, ensuring transparency and efficiency. We adhere strictly to agreed-upon Service Level Agreements (SLAs), guaranteeing that every issue is resolved in a timely and satisfactory manner.; ; Beyond routine support, we proactively manage your cloud environments and software services. Our routine reviews and updates ensure that your systems remain optimised and secure, adapting to the latest technological advancements. Additionally, our ongoing change management programme is designed to keep your users equipped with the newest applications and services, enhancing productivity and ensuring your technology infrastructure supports business growth effectively.; ; With Business Reform Limited, you receive not just solutions, but a commitment to continuous improvement and excellence in IT support.

Service scope

• Service constraints: No.

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: We are dedicated to providing reliable support. Our IT Support Desk operates from 9am-5pm, Monday to Friday, ensuring that all queries during these hours receive swift attention. We typically respond to questions within 60 minutes, upholding a high standard of service responsiveness.; ; For added peace of mind, we offer extended support services outside of regular business hours, including 24/7 availability when required. This ensures that your organisation receives assistance whenever necessary, helping to maintain continuous operation and minimise any potential disruptions.; ; Our team is ready to assist, ensuring that your cloud and software services run smoothly at all times.
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: None or don’t know
• Phone support: Yes
• Phone support availability: 24 hours, 7 days a week
• Web chat support: No
• Support levels: At Business Reform Limited, we understand that each client has unique needs, which is why we offer customisable support levels tailored to meet specific requirements. Our flexible approach ensures that every client receives the precise level of support necessary for their operations, whether they are small enterprises or large corporations.; ; **Tier 1 Support**: This basic level provides general assistance and handles routine inquiries. It's perfect for everyday issues that require quick resolutions.; ; **Tier 2 Support**: At this intermediate level, more complex problems are addressed. Our skilled technicians provide in-depth troubleshooting, including software configurations and minor bug fixes.; ; **Tier 3 Support**: This advanced level involves direct access to our top engineers who handle critical issues, including major system outages and complex problem resolutions. This tier is ideal for clients requiring high-level expertise and in-depth technical support.; ; **Custom Support**: Beyond these tiers, we offer bespoke support packages. These are developed in collaboration with the client to include elements like 24/7 coverage, dedicated support personnel, and proactive system management.; ; Business Reform Limited's support structure is designed to be adaptable, ensuring that we can efficiently respond to any issue, enhance system performance, and maintain optimal operational continuity for all our clients.

Resellers

• Supplier type: Reseller providing extra features and support
• Organisation whose services are being resold: Microsoft CSP

Staff security

• Staff security clearance: Staff screening not performed
• Government security clearance: None

Standards and certifications

• ISO/IEC 27001 certification: No
• ISO 28000:2007 certification: No
• CSA STAR certification: No
• PCI certification: No
• Cyber essentials: Yes
• Cyber essentials plus: No
• Other security certifications: No

Social Value

• Social Value:

  Social Value

  • Fighting climate change
  • Covid-19 recovery
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

  Fighting climate change

  Business Reform Limited are committed to supporting and delivering activities that derive wider social, economic and environmental benefits. Through our engagements with staff, suppliers and clients we further share best practice and encourage the wider understanding and adoption of Social Value. ; • As a business we operate extremely lean and regularly review our operations to remove waste and reduce our carbon footprint. Our day to day operations are online and staff are encouraged to minimise print, waste, travel and use of natural resources. ; • We advocate and proactively promote software/applications that support remote working and online meetings with clients and suppliers. Our policy is to minimise offsite meetings and where this is not feasible, encourage staff to utilise alternative methods of transport that minimise our carbon footprint. ; • Our offices are located centrally and conveniently, our staff are encouraged to utilise alternative methods of transport such as walking, cycling and use of public transport. Where feasible staff located over 30+ miles away are encouraged to work from home for the majority of the working week. ; • As a technology company our staff are fully trained and well versed in the use of software and aids that support remote working, online meetings and virtual collaborative environments. We actively encourage, educate and support our clients to adopt the use of these tools in their wider business to support their social value targets. ; • We have arranged the reconditioning and redeployment of computers no longer utilised by our clients to a local school for reuse, thereby reducing emissions, water and raw materials associated with buying new computers for the school.; • We seek to utilise suppliers that support reduction of waste to landfill. ; • Social Value is included as part of our regular all staff meeting agenda to contribute to its ongoing development.

  Covid-19 recovery

  Business Reform Limited are committed to supporting and delivering activities that derive wider social, economic and environmental benefits. Through our engagements with staff, suppliers and clients we will further share best practice and encourage the wider understanding and adoption of Social Value. ; • We have participated in and played a role in the Department for Work and Pensions Kickstart Scheme to provide high quality 6-month work placements for young people, creating jobs that would otherwise not exist giving disadvantaged young people a chance to be in a job and build confidence and skills at this difficult time. ; • We encourage volunteering within our employees and have volunteers who have assisted the Covid-19 effort as First Responders and a School Governor. We also support our local School through pupil visits to our offices to educate on careers and business to raise awareness and inspire their appetite to work in technology and innovation. ; • We provide ongoing education to our employees to keep abreast of the latest developments on the software and applications that we provide. ; • We have robust policies, procedures and risk assessments in place to minimise the spread of Covid 19 including staff and visitors, and to mitigate the impact of any instances. ; • We successfully managed and mitigated the impact of Covid19 on our business with no redundancies and no use of the Furlough scheme. ; • We are committed to growing our business through the delivery of innovative, quality and competitive services to create new opportunities for sustainable recruitment and growth of the business that supports our local economy.

  Tackling economic inequality

  Business Reform Limited are committed to supporting and delivering activities that derive wider social, economic and environmental benefits. Through our engagements with staff, suppliers and clients we will further share best practice and encourage the wider understanding and adoption of Social Value. ; • As a Microsoft Partner and Cyber Essentials accredited organisation we support clients with the design, build and implementation of cost effective innovative and disruptive technologies and services that will assist them to improve quality, competitiveness and promote staff Mental Health and Wellbeing. ; • We have participated and played a role in the Department for Work and Pensions Kickstart Scheme to encourage young people into work. ; • We encourage volunteering within our employees and have volunteers who assisted with Covid-19 effort as First Responders and a School Governor. ; • We provide comprehensive education and managed services to identify, mitigate and manage cyber security threats with clients by improving the security posture of their environment.• We ensure that we pay a fair wage for our roles and create training opportunities, evidenced through several staff who have gone on to secure promotional and specialised roles to further their career, having benefitted from their experience and training with us.; • When procuring we actively seek to support local businesses and engage with local schools and collaborative educational groups. ; • We embrace diversity and inclusion, creating a welcoming environment for all employees and customers regardless of their background. Which creates opportunities for all people, regardless of their race, gender, or socioeconomic status. We support diversity within our organisation and have circa 50% of our staff from representing diversity.

  Equal opportunity

  Business Reform Limited are committed to supporting and delivering activities that derive wider social, economic and environmental benefits. Through our engagements with staff, suppliers and clients we will further share best practice and encourage the wider understanding and adoption of Social Value. ; • We advertise and promote recruitment opportunities openly in the market to enable more people the opportunity to respond. We do not discriminate and are encouraged by the receipt of applications from minority groups and already employ from minority groups. ; • We have participated in Department for Work and Pensions Kickstart Scheme to encourage disadvantaged and minority groups into the sector, as well as working with local education to provide insight and office visits to inspire young people, particularly those from disadvantaged backgrounds to aspire to gain the skills and education to work in the sector. ; • We support staff development and progression with a culture of personal development and continuous education. ; • We provide support and education services that seek to mentor and support the development of clients' staff in their day to day interactions with us, providing knowledge and skills transfer into the client organisation.

  Wellbeing

  Business Reform Limited are committed to supporting and delivering activities that derive wider social, economic and environmental benefits. Through our engagements with staff, suppliers and clients we will further share best practice and encourage the wider understanding and adoption of Social Value. ; • We take the mental health and wellbeing of our staff and clients very seriously. We support this through the use, training and adoption of technologies that improve the health and wellbeing of the users through supportive and automated applications that manage and reduce workload, as well as assistive software and applications that reduce unnecessary travel. ; • We encourage the building of relationships and the creation of a safe environment where people feel that they can openly discuss concerns and input into the development of our business and its services. ; • We provide a safe space through regular 1 to 1s where staff can openly discuss their mental health and wellbeing. ; • We encourage staff to hold outside of work interests such as hobbies and volunteering. ; • We are aware of and are working towards the 6 Mental Health at work commitment standards. ; • We are registered with St John Ambulance for E-Learning and Resources for Mental Health Awareness and information which is used to educate staff and to help shape and maintain a supportive workplace where employees can thrive.

Pricing

• Price: £595 to £1,165 a unit a day
• Discount for educational organisations: Yes

Service documents

• Pricing document

  PDF

• Service definition document

  PDF

• Terms and conditions

  PDF

Request an accessible format

If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at info@businessreform.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.