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ORION WEB LTD

Website - Data Migration

The service involves transferring existing data (can include content, images, files, databases and functionality) from one hosting environment to another seamlessly. It can include moving features from one framework to another, a web application to a new server and/or a new domain and programmatically migrating content to a new platform.

Features

  • data backup
  • content transfer
  • database migration
  • SEO preservation
  • theme/design transfer
  • plugin/extension compatibility
  • performance optimisation
  • security measures
  • downtime minimisation
  • post-migration support

Benefits

  • improved performance
  • updated technology
  • enhanced security
  • better scalability
  • SEO boost
  • cost savings
  • streamlined management
  • increased reliability
  • flexibility
  • competitive edge

Pricing

£90 a unit an hour

  • Education pricing available

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at info@orionweb.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 14

Service ID

6 2 0 7 9 9 4 9 4 5 1 7 9 1 4

Contact

ORION WEB LTD Marios Ioannidis
Telephone: 02080582056
Email: info@orionweb.uk

Planning

Planning service
Yes
How the planning service works
Please refer to our website development and cloud hosting services for detailed information.
Planning service works with specific services
Yes
Hosting or software services the planning service works with
  • Cloud hosting
  • Dedicated hosting
  • Platform.sh hosting
  • CMS hosting
  • Drupal hosting
  • Wordpress hosting
  • Enterprise hosting
  • Local Government hosting

Training

Training service provided
Yes
How the training service works
Please refer to our cloud hosting service for detailed information.
Training is tied to specific services
Yes
Services the training service works with
  • Cloud hosting
  • Website hosting
  • Drupal CMS hosting
  • Dedicated hosting
  • Managed hosting

Setup and migration

Setup or migration service available
Yes
How the setup or migration service works
We specialise in seamless transitioning between cloud services, ensuring a smooth and efficient migration process.
Our approach begins with a thorough assessment of the current infrastructure, understanding unique needs, goals, and constraints. We devise a customised migration strategy tailored to the project requirements, whether it's moving between different cloud providers or upgrading within the same ecosystem.
Our team meticulously plans each step of the migration, considering factors such as data volume, dependencies, and downtime tolerance. We prioritise data security throughout the process, implementing encryption and authentication measures to safeguard sensitive information. Additionally, we optimize the migration timeline to minimise disruption to the client's operations, coordinating tasks to ensure a seamless transition without extended periods of downtime.
Communication is key throughout the migration process, and we keep our clients informed at every stage, addressing any concerns and providing regular updates on progress.
Post-migration, we offer comprehensive support to address any issues that may arise, ensuring a smooth transition to the new cloud environment.
We empower clients to capitalise on the benefits of modern cloud infrastructure, from enhanced scalability and performance to improved security and cost efficiency, and enable focusing on your core business objectives.
Setup or migration service is for specific cloud services
Yes
List of supported services
  • Web data migration
  • Website migration
  • Web content migration
  • Drupal migration
  • CMS migration
  • Web data migration
  • Local Government website migration

Quality assurance and performance testing

Quality assurance and performance testing service
Yes
How the quality assurance and performance testing works
Our QA testing process includes the systematic and comprehensive examination of the website to identify and fix any defects or errors. It enhances the website's user experience, performance, security and compliance and ensures its quality, reliability, compatibility and functionality. Our website performance testing includes the following: Load testing, stress tests, web performance testing, browser-based load testing, UI & UX testing and is based on cutting-edge platforms and methodologies. Please also refer to our website development service which also includes QA & performance testing as part of our website pre-launch checklist.

Security testing

Security services
Yes
Security services type
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy
  • Security testing
  • Security incident management
  • Security audit services
Certified security testers
No

Ongoing support

Ongoing support service
Yes
Types of service supported
Hosting or software provided by your organisation
How the support service works
Please refer to our cloud hosting service.

Service scope

Service constraints
Based on the nature of the service, the provision is mostly (if not solely) remote.
It is also possible that the source and destination frameworks have different system requirements. In that case, some additional steps are required in the migration process to ensure a smooth transition.

User support

Email or online ticketing support
Email or online ticketing
Support response times
Our SLA will include detailed response times, similar to the following: Urgent Issues: Response within 2 hours during business hours. Non-Urgent Issues: Response within 1 business day during business hours. Emergency Support: Response within 1 hour for critical emergencies affecting website functionality or security.
User can manage status and priority of support tickets
Yes
Online ticketing support accessibility
WCAG 2.1 AA or EN 301 549
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Support levels
- Tier 1: Basic help desk/support email resolution and delivery.
- Tier 2: In-depth technical support.
- Tier 3: Expert product and service support. The technical lead is commonly engaged with the support procedures and resolution path.

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Other security clearance
Government security clearance
Up to Security Clearance (SC)

Standards and certifications

ISO/IEC 27001 certification
No
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Cyber essentials
No
Cyber essentials plus
No
Other security certifications
Yes
Any other security certifications
Information Commissioner’s Office (ICO) registration

Social Value

Social Value

Social Value

  • Fighting climate change
  • Tackling economic inequality
  • Equal opportunity
  • Wellbeing

Fighting climate change

The official environmental policy of our company is available upon request.

Tackling economic inequality

The official equality-diversity-inclusion policy of our company is available upon request.

Equal opportunity

The official equality-diversity-inclusion policy of our company is available upon request.

Wellbeing

The official equality-diversity-inclusion policy of our company is available upon request.

Pricing

Price
£90 a unit an hour
Discount for educational organisations
Yes

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at info@orionweb.uk. Tell them what format you need. It will help if you say what assistive technology you use.